Installation Issues With CS5.5 Production Premium

I have CS5.5 Web Premium installed on my Windows 7 computer right now, and I am trying to install Production Premium in addition now.  Initially, I got the following errors from the installer, and the install didn't complete.  Addtionally, the installer said exit code 7.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
I searched on the forums for a bit and found suggestions that I should uninstall Flash Player and AIR, so I did that to no effect.  Then I ran across this article http://forums.adobe.com/message/4393571.  So I took the suggestions and renamed the suggested items (I found them on Windows).  The installer didn't even initialize after that, so I reversed the changes I made and restarted.  Now the installer still won't initialize.  Any ideas?

I solved my problem!  Since the computer was new and there were a few things wrong with it, I decided to reinstall Windows.  After the reinstall, the two CS5.5 installs went flawlessly.  I believe the issues I encountered above were due to some edits to the registry I made in order to make the default program install location on my HDD instead of my SSD.  That combined with the suggestions I took from the internet completely messed up my installation.
I did try the CS Cleaner Tool before posting, but it didn't help.  But thanks for the prompt response!

Similar Messages

  • Windows 7 Firewire Issues with CS5 and ADVC-700

    I've got a Windows 7, 64 bit system with CS 5. In dubbing out for playback, I route a firewire cable from the PC to an Canopus/Grass Valley ADVC-700. Both units are less than a year old and are having issues with "black outs" during the dub out process. I've read different things about Windows 7 having issues with firewire drivers. After speaking to someone with Adobe, I've changed my firewire driver to Legacy. That hasn't helped.
    The ADVC-700 has s-video out running to preview monitor and BNC out/XLR audio running to my playback system for ingest. When the video goes to black (usually for a 1/2 second), the audio drops out with it.
    I've reset the settings on the ADVC-700 with no luck.
    Any suggestions on a fix or something else to try?

    I did test with a JVC GY-HD200U and there weren't any performance issues which led me back to the PC or other on the PC.
    The system is running Windows 7, 64 bit with CS5 Production Premium following an upgrade from the CS4 version.
    I've got 12 GB of Ram, (2) Intel Xeon Quad Core E5560 -2.8 GHZ processoCrs.
    (1) 500GB SATA2 hard drive, 7200 RPM, 32 MC (System Drive)
    (3) 1 TB SATA2 Hard drives, 7200 RPM, 32 MC (3 TB, RAID0 Storage Drive)
    Nvidia GeForce 9800GT graphics Card
    Supermicro X8DAi motherboard, Intel 5520 Chipset, 2-PCIe X16, 1 PCIe x4, 3-PCI, 10-USB2 ports, 2-pro/1000 NIC, 8-channel HD audio, 6 SATA ports, RAID 0/1/5/10
    I've got the legacy drivers for the firewire card. I've checked to make sure all of the power save options are off along with all screen saver options. I've cleaned my Adobe Cache out, deleted my Adobe Preferences, went from the 4pin/6pin cable to a 6pin/6pin cable to feed the ADVC-700 from the PC, reset the ADVC 700 back to factory specs...all of this with no luck.
    The problem seems to be worse since the move from CS4 to CS5 but it's hard to tell.
    I've also hooked up an older ADVC-500 unit with the same output results.
    I think I noted in the first post that this is happening on two indentical systems with the same cabling and programs and the same ADVC-700 boxes.
    I've been told by Adobe to clean my C; drive and reload the OS and Adobe CS5 as I should have done that when I upgraded instead of just upgrading the system from CS4 to CS5 using the discs. I haven't done this yet as I have to budget time/workflow to accomodate.

  • CS5 Production Premium causing problems with CS4 Production Premium

    I have been using CS5 Production Premium alongside CS4 Production Premium for a while now.  After Effects, PhotoShop & Illustrator work alright together (both CS4 & CS5 versions).  My job actually necessitates me keeping both versions on my machine.
    I had need to use both Premiere Pro CS4 and Encore CS4, and neither of the applications would initialize.  The following is the error message from clicking the Premiere Pro CS4 application file.
    I am uncertain what the application event log is or where it is located.
    Over on Creative Cow's site, I posted a similar message in the forums, in which a user stated that I should not have CS4 and CS5 on the same partition of my drive.
    I do have a secondary internal hard drive on which I could install one of the suites, however, I want to make sure that it is done properly and efficiently.  I have seen some issues with uninstalling CS4 after installing CS5, so I wanted to ask for help before I simply begin to rip software off my PC (since After Effects and PhotoShop - which work - actually comprise 95% of my Adobe workload).
    Any suggestions or guidance is appreciated.  Also, which version (CS4 or CS5) would be better suited on the secondary drive?
    Thank you in advance for your time and assistance.
    Stephen Rutherford
    Current System Configuration:
    Intel i7 920 PC 2.67 GHz
    Windows Vista Ultimate 64 Bit
    12 GB DDR3 RAM
    NVIDIA GeForceGTS 250 512MB DDR3
    Adobe Production Premium CS5/CS4/CS3
    3D Studio Max 2011/2010/2009

    I am running CS4 Design Premium and Lion without any real issues. I can't guarantee it will be the same for you, but my experience has been good.

  • Adobe cs5 production premium student and teacher edition, installation without cd

    Hi, i bought adobe cs5 production premium student and teacher edition like a year ago. Or maybe more. anyways, im doing an erasmus semester so i bought myself a Netbook.
    I want to install Adobe photoshop in it,. but the problem is, it has no CD driver.
    Does anyone know where i can find a download link ( LEGAL)? So i can just download and activate.
    Thank you.

    Direct Download Links for Adobe Software
    Mylenium

  • Photoshop CS5 Extended NOT in CS5 Production Premium?

    Hi!
    A few days ago I purchased CS5 Production Premium. I already had Photoshop CS5 installed and registered on my PC. However, after installing Production Premium I still have Photoshop CS5, but not Extended. I checked again on the What's Is Production Premium page, and sure enough Photoshop Extended is listed right below "What's Inside" near the bottom of the page. I did not uninstall Photoshop prior to installation as I don't recall being told to anywhere.
    Just for kicks I started the install process again and stopped to look at the programs being installed. Photoshop CS5 (64bit) is listed, not CS5 Extended. If I click on the Photoshop.exe icon that is in the either of the Adobe folders (rather than using the Start menu, just to be sure), one in the Program Files (x86) for the 32bit apps, and the other in the Program FIles for the 64bit apps, I still don't have Extended for either version.
    I also noticed the modified dates of those Photoshop folders are from close to my original Photoshop CS5 installation date. Nothing was changed when I installed the Production Premium package.
    Also, I was emailed four serial numbers (two are numeric only, the other two much longer and contain letters and numbers). However, during the install only one was ever entered. Besides Photoshop I've only tried Premier Pro, After Effects, and Illustrator and they all seem fine.
    What should I do to get Extended working?

    That did the trick! Thanks for the quick response.
    Weird thing is that the Deacitvate option was greyed out on the 64bit version. I looked in the 32bit version and it was available there. I permanently deactivated it, exited Photoshop (32bit) to check the 64bit version again. This time a CS5 Production Premium window appeared with the option to install Photoshop CS5 Extended. I clicked install and Photoshop opened up almost immediately; all Extended options now available.

  • CS5 Production Premium - install success.

    Well, since these forums are usually littered with issues I thought I'd break the trend!  I just installed the CS5 Production Premium suite from DVD onto 64-bit Windows 7 Pro.   Not a single problem.

    Mazel Tov!  
              - Dov

  • Help menus not working for CS5 Production Premium

    I have installed the trial version of CS5 Production Premium on a Windows 7 64-bit PC. I canot get the Help menus to work for any of the applications.
    Is this a limitation of the CS5 trial version?
    I recently purchased Premiere Elements, but I did not deactivate it before installing Windows 7 on my PC. Would this interfere with the help menus for CS5?

    I think the Adobe site was down for maintenance a few days ago. My CS5 Help menus are working fine today.

  • Installing cs3 master collection and cs5 production premium on windows 7 machine

    I have a windows 7 ultimate machine that I would like to install CS3 Master Collection on. I would then like to upgrade the Production Premium programs to CS5.
    I have the install discs for both. Any suggestions for how to go about doing this would be greatly appreciated.
    Thanks!

    Tahseen,
    Thanks for the quick reply!
    Both CS3 Master Collection and CS5 Production Premium are full installs, neither is an upgrade. I have serial numbers for both.
    Machine previously had CS4 Production Premium installed on it, that has been uninstalled.
    Should I install CS3 Master Collection then install CS5 Production Premium? If so, do I need to remove the CS3 versions of programs included in Production Premium before installing CS5 Production Premium?
    Thanks again!

  • Upgrade CS5 Production Premium German to CS6 Production Premium English?

    Hello,
    I own CS5 Production Premium in the German version and would like to upgrade to CS6. Is it possible for me to upgrade to the English version?
    If yes, how can I do this?  Will it work to just go to the Adobe Online Shop and put:
    I want to buy: Upgrade
    I own: CS5 Production Premium
    http://www.adobe.com/uk/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_s l_creativesuite6.html?start=10 
    Platform: Windows
    Language: English
    Delivery: Download
    Or does this ONLY work if I own the English version?
    Thanks for your help

    If doing what you ask about ends up delivering the German version you can swap languages/platforms for a latest version product if you follow the instructions at the following link:
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    What you might try instead of using the web to place the order is to get the assistance of Adobe Support thru chat (or by telephone if you are within the calling region)
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Get chat help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Adobe CS5  Production Premium vs. Adobe CS4 Production Premium

    Hello:
    I am currently a worker at a production studio and we are thinking about upgrading our system Adobe CS3 Production Premium to either Adobe CS4 Production Premium or Adobe CS5  Production Premium.  Our company was at NAB convention in Las Vegas this year and were convinced that Adobe CS5 Production Premium was the way to go.  However we come to find (after purchace) that Adobe CS5 Production Premium only runs on (and correct me if Im wrong) 64 bit.  Now stuck with a system we cant use on our vista 32 bit I was wondering what are the beneifits between the two and if CS5 is really that great is it worth while to upgrade my computer systems.  I am sure I am not the only one to have run into this problem.  Any input or advice would be great.
    Sincerely,
    Really Confused

    Look HERE for a quick summary of the new features in After Effects. I can personally attest to the power of the new rotobrush. If you do that kind of work, it will save you a ton of time. Rendering times are considerably faster and being able to RAM preview a 30 or 40 second clip all the way through at full res is finally a reality.
    Look HERE for a summary of the new features in Premiere Pro. The major improvement here, in my opinion, is the ability to preview a multi-layer timeline with several effects in real time at full res without rendering.
    I can't tell you if it's worth it to you to upgrade or not. All I can say is that I'm really happy with it, so far.

  • Upgrading Photoshop CS5 to CS5 Production premium

    I'm a happy guy now i have CS5 Production Premium - and everything installed great - but Photoshop CS5 has not upgraded to the extended version
    I selected it in the installation programme, but the 3D module is not there.
    Any ideas please?

    You probably should have uninstalled the standalone PS first. Try that and then reinstall using the PP installer.
    Bob

  • 64 bit version download for CS5 Production Premium

    I am moving my applications from a 4-core PC to a 6-core PC for increased speed.  In so doing, the 6-core will become my second computer with CS5.
    Are the 64 bit versions of CS5 Production Premium not on the CS5 discs and were downloaded automatically later still available?

    I am organizing all the information I need for a transfer of files and programs from my 4-core PC to my 6-core PC so I apologize if my questions sound trivial.   I could tell the 64 bit version from the 32 bit version because the file included (64 bit) at the end of the name.  If this is the case with the download program then that is simple.
    I also have an additional concern regarding download time.  When I tried to download CS5 Production Premium twice on the first 4-core PC, the download quit after a period of time.  This can be a problem with Telco Internet.  I had to order the discs as a result.  I may be lucky with a new Airport Extreme router, due 28th of this month, and the 6-core PC combination.  Do you have transfer using FTP or what do I do if I experience the same problem with my 6-core.  Single programs such as Photoshop would not be a problem.  That is why I asked my original question regarding the download of 64 bit versions that were missing on the discs and sent by download afterwards.

  • Compatibility issues with CS5.5 and Maverick 10.9

    I'd like to know if there are any compatibility issues with CS5.5 and Maverick 10.9 before I upgrade from 10.6.8.

    To be honest, I use the CS5 Premium Creative Suite and have had to upgrade all my app's to Mavericks because I have a new iMac, the other one just died.
    I used the 'Time Machine' to backup and to transfer all the files, the Mac apps almost transferred 100% but not all successfully, especially iDVD, it was probably something that I did not click in the 'Time Machine preferences'.
    If I had the choice, upgrade to 'Mountain Lion, I would revert back to Mountain Lion but not got the discs, I find Mavericks very clunky and slow and causing lots of issues with my Adobe applications.
    So if it is not too late, I would wait a few months before upgrading to Mavericks.
    Hope this info' has helped.

  • PC build for CS5 Production Premium

    Hello everyone. Ron here from Toronto Canada.
    I'm a serious hobbyist leaning more towards video and flash production, attempting to put together a PC for CS5 Production Premium.
    I've gone through this forum recently (a few times, actually - great info - thanks guys) and have put together what I think I want, as I'm not a hardware techie.
    I'm looking to see if I'm going on overkill, or if there are any finer details I may have missed in putting together these hardware components.
    Ex: Motherboard fits in case; CPU Cooler doesn't block RAM slots; GPU good enough - SuperClocked worth the price; Overclocking issues; Good Blu-Ray burner; Hardware alternatives; etc...
    Your thoughts and suggestions are most welcome.
    PC-X2000F - LIAN-LI Black Aluminum ATX Super Full Tower Computer Case
    CMPSU-1200AX - Corsair Professional Series Gold 1200W ATX Fully Modular 80PLUS Gold Power Supply
    GA-X58A-UD9 - GIGABYTE LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 XL ATX Intel Motherboard
    015-P3-1485-AR - EVGA 015-P3-1485-AR GeForce GTX 480 (Fermi) SuperClocked+ 1536MB 384-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
    * Was going for the Quadro FX3800, but understand they're going EOL
    F3-12800CL7T-12GBTDD - G.SKILL Trident+ Turbulence II 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model
    BX80613I7980X - Intel Core i7 980X Extreme Edition Six-Core Socket LGA1366, 3.33Ghz, 6.4GT/s FSB, 12MB L3 Cache, 32nm (Retail Boxed)
    NH-D14 - Noctua Six Heatpipe Dual Radiator CPU Cooler for Intel Socket LGA1366/1156/775 & AMD Socket AM2/AM2+/AM3
    AS5-3.5G - Arctic Silver 5 (3.5g) High-Density Polysynthetic Silver Thermal Compound
    WD2003FYYS - (2x) Western Digital RE4 2TB SATAII 7200RPM 64M Buffer - OEM
    WD6000HLHX - Western Digital VelociRaptor 600GB SATA 6Gb/s 10000RPM 32MB OEM
    LG WH10LS30K - LG 10X Blu-ray Burner - LightScribe Support - Bulk - OEM
    GLC-00736 - Microsoft Windows 7 Ultimate 64-bit - OEM
    Thanks again.

    Thanks Harm. Phew!! What a relief.
    My next step is to order my list through a local computer store rather than online, and have them build it for me for the cost of shipping and me trying to build it myself.
    >> I wonder where you can find the F3 Trident 4 G sticks though. A great choice but hard to get I think. I have been looking at that memory as well to upgrade to 24 G.
    I got the idea from: http://forums.adobe.com/message/2968126
    Which led me to: http://www.newegg.ca/Product/Product.aspx?Item=N82E16820231381
    This led me to another question. In the reviews section ( http://www.newegg.ca/Product/ProductReview.aspx?Item=N82E16820231359 ) there's mention of the price for the 6x4 sticks being a marketing trick, where its cheaper to buy 2x (3x4) sticks. Yet one reply to that, mentions the price difference is because the 6x4 sticks are all made to work together. I also read somewhere that its better to get the 6 pack because they're all manufactured on the same line. Any thoughts?
    >> If anything critical, consider more disks and a separate hardware controller for the RE4's. Not absolutely necessary, but desirable.
    I thought about this already from previous discussions. Thanks for mentioning it, however. Greatly appreciated. In my case, this will be a future consideration.
    Thanks for the fast response, Harm.
    And many thanks to the other contributors for your time and wealth of information.
    Ron

  • After a computer crash, how can I re-install my CS5 Production Premium?

    My laptop is crashing, and before I do something about it I want confirmation that I can re-install my CS5 Production Premium. I need this suite for work purposes, and I don't care if I have to wipe this laptop as long as I can still get my CS5 back. I couldn't find an answer anywhere, and Adobe showed me to this forum, so here I am asking. I think it's the computer itself, and not Adobe programs causing it, however Illustrator was the first program to not open, and then Photoshop, and then my itunes, Word, picture viewer, and then it all went downhill. Now my laptop is only good for Internet, when it wants to be. Any information/insight is welcome!

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for

  • I do NOT want Firefox to remember my sign-on user name for my e-mail account. How can I get rid of this?

    When I start typing my user name for hotmail, it automatically pops up. I do NOT want this. How do I get rid of it?

  • Problem with PI Adapter (QualityOfService)

    Hi all, We are facing a problem in the PI SOAP Adapter . The error is as follows          <faultcode>SOAP:Server</faultcode>          <faultstring>Server Error</faultstring>          <detail>             <s:SystemError xmlns:s="http://sap.com/xi/WebS

  • The sorry state of screensavers ?

    There are a few areas that are in a sorry state in linux and one of them seem to be screensavers. It's just one big mess. So, in my experience: gnome-screensaver doesn't work outside of gnome (the computer can be idle for an hour and it won't kick in

  • Mount point for swap but /tmp

    Dear All one of my customers is asking me to map a volume from a sotrage to the SWAP , and mount another volume to /tmp from vfstab , the swap is mounted to /tmp How to seperate swap from /tmp ? what would be the solution for this? regards , HEBA

  • How to add html tags to textarea item

    hello, i want to have links or bottons that will put html tags in my textarea item for example if i will press a link name bold it will put the bold open and close html tag. i want to be able doing so without erasing the already text i have in my tex