Installation, moving Photoshop CS6 from one Mac to new Mac

My son has student edition of CS6, is trying to move it from imac 2010 to new imac. He has the product code, but not the serial number. The program has
transferred fine and opens fine, but is unusable until authorized. This was a boxed product with installation disk (new mac doesn't have a disc reader). How do we get the serial number to activate the program? We tried entering the product code on the Adobe website but evidently the code is not "acceptable" for the Student and Teacher Edition. Error Code was 213:5. Is this a deactivation problem?
Joe

You can refer following link to recover SN from your Adobe account:
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Otherwise launch the installed licensed copy of Photoshop and select Help>Product Registration. This will register the serial number with your Adobe ID.
Regards,
Ashutosh

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Can you cancel Adobe Photoshop CS6 from one computer and put it on another?

Can you cancel Adobe Photoshop CS6 from one computer and put it on another computer?

Yes. You have to deactivate it on one computer and then you can install it and activate it on another. Technically, your license allows you to have Photoshop CS6 installed and activated on two computers, you just can't use both at the same time.

How do you guys transfer photoshop cs6 from old laptop to new one?

Hi,
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Migration does not work well with Adobe programs. Deactivate it on your old machine. Then use the Creative Cloud Cleaner on the new machine to get rid of the unsuccessfully migrated software. https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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How do I move Photoshop cs6 from one computer to another?

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katorip wrote:
Duing this process, my external drive flopped and about 300 songs failed? to copy over. What is the easiest way to move them over and have them appear in itunes without locating each one having to be pointed to (to get rid of the exclamation point) This takes forever. Suggestions?
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Installer failed to initialize: unable to install Photoshop CS6 from download

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! We've encountered the followng issues
Adobe installer is already running. Please close other Adobe installers and select retry option to continue with this installation.
Get Adobe Support Advisor
Nothing else is running in Windows. The adobe support advisor link is useless because the page says support advisor was discontinued. The "how to download" PDF on the download page was useless (for CD disk downloads only). Any ideas?
Lester
Win7 64 PC with 8G of memory and quad core CPU and workstation 10bit color graphics card.

Thanks Jeff - I decided to do a complete reinstall of Windows because of this issue and others with unwanted popups I accidentally downloaded. Hopefully things will go smoother the third time around, just as they did a few days ago when I did install PS CS6 without any problems.
Les.

Can I upgrade Photoshop CS6 from standard to extended without reinstalling?

Hello,
I have Photoshop CS6 Standard already installed on my Mac (OS 10.8). My employer has just purchased the extended version for me and I would like to upgrade. I have a valid serial number to do this.
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Any suggestions would be helpful.
Thank you.

Hi,
Please follow the below mentioned steps:
Open Photoshop
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Select Deactivate Permanently from this computer after deactivation completes
Click Deactivate.
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Regards,
Ashutosh

Photoshop CS6 sous garantie : changement de plateforme Mac vers PC

Bonjour,
Je souhaite passer de Mac à PC et donc migrer Photoshop CS6 (Amazon) vers PC.
Vos services m'ont orienté vers vous. Merci.

Merci AndresBrA pour les n° de téléphones, je vais les contacter dans la
journée et je te tiendrai au courant.
Je me demande pourquoi je n’ai pas de n° de référence téléphonique dans mes
messages…
Je n’ai pas d’info. sur ma version achetée, je connais le prix : 950 euros
pour :
Détails de commandes :
PhotoshopCS6 (téléchargement) vendu par Amazon media EU S.à.r.l.
Etat : Neuf – Nouveau
Montant total TTC : EUR 950,00
Les deux messages reçus ne comportent pas de n° de téléphone :
Merci d'avoir contacté le Service Clientèle Adobe .
Comme précisé lors de notre conversation téléphonique, ce produit est
supporté par le Chat Adobe en français.
NB : Le navigateur Safari est connu pour empêcher le Chat de fonctionner
normalement.
Pour atteindre le Chat :
- Allez sur la page http://helpx.adobe.com/fr/contact.html
<http://helpx.adobe.com/fr/contact.html>
- Sélectionnez le produit .
- Sélectionnez "Téléchargement, installation et configuration"
- Sélectionnez "Téléchargement et installation"
- Cliquez sur le bouton　bleu "Encore besoin d'aide? Contactez-nous".
- Connectez-vous avez votre Adobe ID (votre adresse email et votre mot de
passe) sur lequel le numéro de série du produit est enregistré.
NB1 : Mot de passe oublié ? Cliquez sur "Mot de passe oublié"
NB2 : Si vous n'avez pas encore de produit Adobe, sélectionnez le produit
"Adobe Digital Editions".
NB3 : Si l'option du Chat n'apparait pas, testez un autre navigateur
(Chrome, Firefox, Opera, etc).
Bien à vous,
XXXX
Support Adobe
Bonjour Monsieur,
Merci d'avoir contacté le Service Clientèle Adobe.
Comme précisé lors de notre conversation téléphonique, ce produit est
supporté par le Chat Adobe en français.
NB : Le navigateur Safari est connu pour empêcher le Chat de fonctionner
normalement.
Pour atteindre le Chat :
- Allez sur la page http://helpx.adobe.com/fr/contact.html
<http://helpx.adobe.com/fr/contact.html>
- Sélectionnez le produit.
- Sélectionnez　"Téléchargement, installation et configuration"
- Sélectionnez "Téléchargement et installation"
- Cliquez sur le bouton bleu "Encore besoin d'aide? Contactez-nous".
- Connectez-vous avez votre Adobe ID (votre adresse email et votre mot de
passe) sur lequel le numéro de série du produit est enregistré.
NB1 : Mot de passe oublié ? Cliquez sur "Mot de passe oublié"
NB2 : Si vous n'avez pas encore de produit Adobe, sélectionnez le produit
"Adobe Digital Editions".
NB3 : Si l'option du Chat n'apparait pas, testez un autre navigateur
(Chrome, Firefox, Opera, etc).
Bien à vous,
YYYY
Support Adobe
De : AndresBrA <[email protected]>
Répondre à :
<[email protected]>
Date : vendredi 20 février 2015 10:30
À : C E <[email protected]>
Objet : Photoshop CS6 sous garantie : changement de
plateforme Mac vers PC
Photoshop CS6 sous garantie : changement de plateforme Mac vers PC
created by AndresBrA <https://forums.adobe.com/people/AndresBrA> in Forums
en français - View the full discussion
<https://forums.adobe.com/message/7213187#7213187>
En cherchant un peu, j'ai trouvé ceci sur les pages du support d'Adobe.
Toutes les configurations de produits, à l’exception des offres OEM, peuvent
faire l’objet d’un échange de plateforme ou de langue.
La page de l'aide semble dater de la CS2 mais c'est toujours en ligne!
>>>>>> >>>>> Vérifie si ta version ne Photoshop n'est pas une OEM, et si ce
>>>>>> n'est pas le cas, insiste au près du support en signalant le contenu de
>>>>>> cette page.. Essaye donc de lire calmement et attentivement la page du
>>>>>> lien ci-dessous et vois si tu peux y trouver une issue favorable à ton
>>>>>> problème.Commande de produit | Echange de plateforme ou de langue
>>>>>> <https://helpx.adobe.com/fr/x-productkb/policy-pricing/order-product-plat
>>>>>> form-language-swap.html> Informations utiles à fournir :
résumé de votre problème
type d’ordinateur utilisé—Mac ou PC ?
étapes de dépannage déjà effectuées
Appelez le :France: 01 71 23 01 96
Belgique: 027119960
Suisse: 044 800 9581Du lundi au vendredi, 9am—5pm CETJe dois dire que ce n'est
pas toujours très facile de s'y retrouver avec le support d'Adobe mais lorsque
je les ai contactés, j'ai toujours eu un bon accueil et solution (Support pour
la Belgique).Je ne peux malheureusement pas t'aider plus. Si grâce à cette
page du support tu as réussi à faire l'échange de plateforme, tiens nous au
courant. C'est toujours utile pour les autres utilisateurs. Bonne journée.
If the reply above answers your question, please take a moment to mark this
answer as correct by visiting:
https://forums.adobe.com/message/7213187#7213187 and clicking ‘Correct’ below
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Adobe Photoshop CS6 will not install on my Mac.

Adobe Photoshop CS6 will not install on my Mac. Adobe Application Manager is seeing the Beta version of Photoshop CS6 on my machine.
I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. Sadly,
I am still getting the following error:
Photoshop CS6 Installation Failed
A beta version of this product exists on the computer. Please quit and uninstall that version before continuing.
I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. I am now stuck!
Any help would be appreciated.
Cheers,
Richard

This is the instruction to remove PS CS6 beta
http://forums.adobe.com/message/4361731
It's strange that you ran the cleaner tool and still didn't worked
you can try to login to Root user account and then run the cleaner tool , and then check.

Extra Stuff That Adobe Installs with Photoshop CS6

Just having gone through a test installation of Photoshop CS6 on a Windows 8 x64 virtual machine, I found it interesting that just after Photoshop CS6 went in Windows itself reported, through the Action Center, that a bunch of ''background'' programs were installed, and would I like to go into msconfig32 and disable them. In short, even Windows thinks the stuff Adobe installs is excessive and potentially troublesome!
As I prefer AutoRuns to msconfig32, I acutally did go and disable the software which I do not need running, to keep the system lean... It turns out that I actually AM able to disable just about every ''background'' program that Adobe installed, and Photoshop still works just fine.
Just to be clear, the only Adobe software packages I've installed on this VM are Adobe Reader and Adobe Photoshop CS6.
Here's a list of various modules I have disabled without apparent downside:
Programs started at login by entries in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run:
Adobe ARM (Adobe Reader and Acrobat Manager)
AdobeCS6ServiceManager (Adobe CS6 Service Manager)
SwitchBoard (SwitchBoard Server (32 bit)
Services started at bootup by entries in the registy key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services:
AdobeARMservice (Adobe Acrobat Updater keeps your Adobe software up to date)
SwitchBoard (Adobe SwitchBoard)
Task Scheduler Entries
\AdobeAAMUpdater-1.0-W8VMRP-NoelC (Adobe Updater Startup Utility)
In the context of a Photoshop-only installation, about the only downside I can see for disabling these things is that since the auto-updaters have been disabled, occasionally I'll need to check for updates manually (e.g., Help - Updates... in the menus, when I hear on the forums that an update has been released).
Many of these things run all the time, from bootup, whether we're using Adobe software or not. It's no wonder people report that their systems "slow down" over time.
Adobe: Please consider offering a ''Lean'' or ''Custom'' installation mode in which these things are optional, and provide clear descriptions of what functionality they provide.
Not everyone prefers to give up their system resources for a little extra convenience.
(and no, I'm not interested in posting this ''feature request'' over on Photoshop.com and hoping for votes)
-Noel

Thanks.
I've just looked over my Windows 7 AutoRuns settings, and it's pretty much the same stuff I listed above but in slightly different places. On this system over time I have installed multiple versions of Photoshop (Ps 6.0, Ps CS4, Ps CS5, and Ps CS6) and disabled the unneded parts as I've gone along.
Adobe programs I've disabled on Windows 7:
Programs started at login by entries in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run:
AdobeAAMUpdater-1.0 (Adobe Updater Startup Utility)
Programs started at login by entries in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVers ion\Run:
AdobeCS4ServiceManager (Adobe CS4 Service Manager)
AdobeCS5ServiceManager (Adobe CS5 Service Manager)
Shell extensions in registry key HKEY_LOCAL_MACHINE\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers:
Adobe Drive CS4 (Adobe Drive Menu)
Shell extensions in registry key HKEY_LOCAL_MACHINE\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers:
Adobe Drive CS4 (Adobe Drive Menu)
Task Scheduler Entries
\Adobe Flash Player Updater (Adobe Flash Player Update Service 11.2r202)
Services/Drivers started at bootup by entries in the registy key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services:
AdobeARMservice (Adobe Acrobat Updater keeps your Adobe software up to date)
AdobeFlashPlayerUpdateSvc (This service keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes)
SwitchBoard (Adobe Switchboard)
adfs (Adobe Drive File System Driver)
Networking layers started in registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order
AdobeDriveCS4_NP (Adobe Drive CS4 Network)
By the way, the AutoRuns tool I mentioned comes from here: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
Keep in mind I don't have the full Creative Suite, just Photoshop, and I am willing to check for updates manually.
Please understand that fooling with parts of the system like this can be touchy, and you might not want to attempt these kinds of operations unless you're familiar with Windows system management. That said, Autoruns makes it pretty easy (just uncheck / check a box) to disable things and re-enable them.
-Noel

Installation, moving Photoshop CS6 from one Mac to new Mac

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