Installation of a printer

Dear sir,
My Net Book has Windows 7 Starter edition. I am unable to install HP laserjet 1020 printer. Is the system compatible?

Hi, have you the tried the basic driver?
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I am not a HP employee.

Similar Messages

LaserJet Pro MFP M276nw software installer not detecting printer via USB or wi-fi - Windows 7

I am trying to install a LaserJet Pro MFP M276nw on Windows 7 Home Premium x64, and I know the printer functions fine, as I have installed it on both Windows Vista Basic x32 and Windows 7 Professional x64 all on the same desktop. The operating system has been changed a couple of times, hence the multiple installs.
I downloaded the full featured software from HP.com and went through the routine of installation as per usual, except that now the software doesn't detect the printer when it requests that I connect it via USB. Trying to install via wi-fi doesn't work because the printer still needs to be attached via USB in order to create the proper wireless handshake. Windows 7 detects the printer, and in-fact installed the drivers for it automatically. However, the printer installation software suite does not respond to the printer being connected, and just hangs there, waiting for it to appear.
I have tried multiple USB ports and it's the same issue. I've installed the basic driver also available for download on HP.com, but that software does not appear to include an option for scanning files to the computer. The printer itself will scan to email or to to a USB thumb drive, and even to a network folder, but not directly onto the computer. If it wasn't a necessary function of an all-in-one printer, I wouldn't bother with the scanning feature and simply make do with the basic printer driver.
Anyone have some sort of idea regarding this issue?

Hi @KP_ ,
I see that you are having issues with setting up the printer on the one computer. I would like to help you out today.
I would uninstall the software, turn off the Startup programs, Antivirus software and update the driver during the install by the post I have provided.
Disconnect the USB cable.
Uninstall the software.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Download, save and then run the latest drivers. Don't Connect the USB cable until prompted during the install.
HP LaserJet Full Feature Software and Driver.
Right after connecting the USB cable, follow this document immediately. A Fatal Error Displays During Software Installation. Disregard the title. If the printer stays listed properly, don't worry about updating the driver.
Test the printer.
Then you will have to go back and enable the Startup programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Windows 8 and installation of wireless printer

Just purchased new laptop with Windows 8 and tried to install my wireless HP printer, Photosmart all in one D110. Everything
indicates installation was success and test printed out. When I try to print something the hpeprint box appears and says I need to register my print driver and to enter a code provided by HP to me with an email. I enter this 4 digit code and it tells me unable to register, recheck code and do again. Have done this multiple times and no luck. Any suggestions?

Hi STLlinda,
Welcome to the HP Support Forums. I understand that you are having an issue trying to print from you Windows 8 computer to your Photosmart D110.
To better assist you, would you please provide some further information:
How did you install the printer driver; did you use HP's Printer Install Wizard, downloaded driver from HP.com, or use an installation CD?
How is your printer connected (USB cable, ethernet, or wireless)?
Does the email from HP indicate what feature you need the 4-digit code for? Was it for HP's ePrint Mobile app, HP's All-in-One Printer Remote Mobile app, or HP's Scan to Email printer app?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Bonjour Printer installs OK but prints garbage symbols

I have installed Bonjour 1.0.4 on a fresh installation of Windows XP SP2. It installed fine and bonjour already had my printer in its list of drivers (HP DeskJet 815c), so set up was easy (I have my printer plugged into an airport express which my windows machine connects to over the LAN).
My mother's iMac printed to the printer fine over the LAN.
The Windows machine printed garbage instead of a nice simple A4 page of black & white. It prints garbage symbols, one or two lines a page and was going to go for many pages instead of just one.
I never restarted after installing either Bonjour or the printer but I wasn't prompted to.
Any suggestions on what I might do? Would the generic printer drivers be worth a go?

Hi
Try the drivers from the link below on the windows 8.1 unit
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=4204...
Hope this helps.
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Although I am an HP Employee, I am speaking for myself and not for HP.

Cracked installation CD for printer, how can I get a new one?

Hello, I have what looks like a crack in my installation disk for my Deskjet F4280. I've searched and searched the website, but can't find any information to get another one. I went through a lot of problems installing this, and I'm really nervous being without one. Anyone have any ideas? Oh, by the way, wish I had come here first when I had all my problems trying to install the first time! Thanks for any help, Robin
This question was solved.
View Solution.

hi,
You can download the software driver of your printer, click here. You must select first the operating system of your computer. I tried to find the site to order the sw cd, but it keeps saying error '80004005,' so, you can download the software driver instead... or u may call 1-800-474-6836 to order for the sw installation cd.
Kiko

Auto Installation of a Print Driver from the Server?

Hi all,
I hope this is the correct forum for this question. I am fairly new at setting up Mac Servers and was looking for some advice. I am trying to set up a Mac 10.6 Server as a print server. I am familiar with setting up printing services on W2k3 servers, but have some questions about this on a Mac server. On a Windows server, once I have installed the printer with the correct driver and shared it out, users just need to connect to the server's print queue and the correct driver is automatically downloaded from the server and installed on the workstation. On the Mac server, it seems that even after I have set up the print queue and installed the needed driver, when I connect a Mac workstation to the queue, it automatically tries to use the Generic Postscript Driver. I then have to manually download and install the needed driver for the printer. Is there any way to get the Mac workstations to automatically download and install the driver from the server, or do I have to pre-load the needed driver on each Mac that will be using the shared printer?

tmcbride wrote:
Hi all,
I hope this is the correct forum for this question. I am fairly new at setting up Mac Servers and was looking for some advice. I am trying to set up a Mac 10.6 Server as a print server. I am familiar with setting up printing services on W2k3 servers, but have some questions about this on a Mac server. On a Windows server, once I have installed the printer with the correct driver and shared it out, users just need to connect to the server's print queue and the correct driver is automatically downloaded from the server and installed on the workstation. On the Mac server, it seems that even after I have set up the print queue and installed the needed driver, when I connect a Mac workstation to the queue, it automatically tries to use the Generic Postscript Driver. I then have to manually download and install the needed driver for the printer. Is there any way to get the Mac workstations to automatically download and install the driver from the server, or do I have to pre-load the needed driver on each Mac that will be using the shared printer?
A Mac Server can distribute Windows print drivers (along with settings) to Windows clients. It does it exactly the same way as Linux Samba servers and (older) Windows servers. This is done by creating a special hidden share point (using SMB), it is special in that it uses the name print$ the drivers and settings are then loaded (from a Windows PC) in to this share, and subsequent PCs can then automatically download them.
See http://www.techrepublic.com/article/techrepublic-tutorial-automate-desktop-print er-setup-with-samba/1053286 for some more information on how to do this.
Note: My past experience has seen the associated .tdb databases for this function stored on this share often get corrupted meaning one had to re-upload (from a Windows PC) the drivers again. Also despite the automatic distribution of drivers and settings being something Windows has done for decades, Apple are still very poor at this in terms of the equivalent Mac (server) to Mac (client). Finally, I have not seen (yet) whether this approach is possible with Windows 7 clients.

Issue with installation of a printer hp office jet 4620.

I was installing a hp officejet 4620 printer and messed with the printer drives, and now it don't work properly, i need to restore my drives for this printer in macintosh HD/Library/Printers/PPDS/Contents/Resources ? maybe? I really don't what to do.

Hello Leca, I'd try this first...
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Installation cd my printer/ scanner

i lost my set up cd can i have a new one or do i need to purchase one?

Hi,
You may not need to order a new one. What is the model of your printer ? Normally you can download driver and utilities for it from HP sites IF (yes, if) your printer is not too old (say older than 3 years).
Regards.
BH
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Canon Pixma MP270 - Installation of a printer/scanner

I'd like to introduce a way how I've succeeded in installing printer/scanner Canon Pixma MP270.
First download Debian package from http://software.canon-europe.com/softwa … asp?model= (source codes package didn't work for me) to some temporary directory. Then execute as root:
# pacman -S cups libtiff libpng12 deb2targz
# ln -s /usr/lib/libtiff.so /usr/lib/libtiff.so.4
# tar xf MP270_debian_driver_pack.tar
# tar xzf cnijfilter-mp270series-3.20-1-i386-deb.tar.gz
# cd cnijfilter-mp270series-3.20-1-i386-deb/packages/
# deb2targz *
# tar xzf cnijfilter-common_3.20-1_i386.tar.gz
# tar xzf cnijfilter-mp270series_3.20-1_i386.tar.gz
# cp -r usr /
# /etc/rc.d/cups start
It isn't very Arch way, but it worked for me just this way. Then add your printer in the CUPS administration page http://localhost:631/ by these steps:
Administration > Add Printer > login as root > Canon MP270 series (Canon MP270 series) > you can rename it > Canon MP270 series Ver.3.20 (en) > Query Printer for Default Options
For starting CUPS (which you need to print) at every boot add to /etc/rc.conf:
DAEMONS=(... cups ...)
If you're having some problems (for example jobs may appear as completed, but printer does nothing), you should change one line in /etc/cups/cupsd.conf:
LogLevel debug
and watch for errors with this command (try to print after calling this):
$ tail -f /var/log/cups/error_log
Installing MP270 as scanner is easier - run:
$ yaourt -S scangearmp-mp270
$ scangearmp
You can create menu item /usr/share/applications/scangearmp.desktop:
[Desktop Entry]
Name=ScanGear
Comment=Skenuje obrázky, noviny a rentgeny
Exec=scangearmp
Type=Application
Categories=Graphics
Icon=/usr/share/icons/homer_brain.jpg

Glad it helped someone. Here is another tip:
After the color toner dries or goes empty and you feel like you don't need a new one, don't remove it! The printer is stupid and won't print without it. Instead install GNOME Print manager (package system-config-printer-gnome), run it (system-config-printer) and then it goes like: MP270 > Properties > Job Options > in Advanced (at the bottom) type CNGrayscale and add it > set it to TRUE. These steps lead to making the printer print just by the black toner, otherwise gray color isn't guaranteed to be printed and non-black colors won't be printed at all.
Thanks to Harbhag Singh Sohal and his original guideline - http://harbhag.wordpress.com/2010/07/03 … on-ubuntu/.

Yosemite install deleted files from Time Machine!! Yosemite installation deleted a printer application. Went into Time Machine to restore the printer app and it was gone! Now I wonder what else is gone.

Installed Yosemite on iMac desktop. Made sure I backed up and disconnected external hard drive. Yosemite deleted a printer/scanner application. Went into Time Machine to restore it and it was gone. When external hd was remounted Yosemite went into it, probably to index, and deleted the application from all backups. Wonder what else is missing?? Besides being unbelievably SLOW now I have to see what else has been lost.

Can you simply navigate to your Time Machine backup with the Finder? Treat it like an external hardrive and just look for your old Applications folder. /Applications/
Also, quite a few apps put config and support files in ~/Library/Application\ Support/
So you may be able to get the files from there as well.

Installation of wireless printer

I thought my lap tap was 32 bit but found out after I installed printer that it was 64. Do I need to re-install and if so, why? The printer seems to be working fine.
This question was solved.
View Solution.

Vickings,
You should be fine, the software has a system check in it, so it would have reconized if your system was not compatible and would have told you so and would not install.
I was an HP employee
If I have helped you solve your issue please mark it as solved
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HP3054 Printer installation problem with v10.7.2

When I try to install my HP3054 printer, it says, the installer is not compatible with my operating system (10.7.2). Can I download an updated installer? The printer CD says it only supports v10.5 and v10.6. I got the printer from the Apple store when I bought my MacBook. Any suggestions? Thank you!

Strange, but yesterday I nter in Oracle9i install, open
gnome-terminal window as oracle user and simply type
/tmp/Disk1/runInstaler
the DISPLAY enviroment variable was set,
using RedHat 7.2 , kernel 2.4.16-0.9, glibc-2.2.4-19
Segmentation violation 11 may mean RAM problem, sometimes
incorrect program pointer.So I think it must work (runIstaler)

C++ 2012 package (11.0.50727) & error message during installation printer software

Hello to you all,
I've recently bought a new laptop for my daughter (a HP Pavilion Touch Smart 11).
When I try to install the software needed for installation for the printer (HP J6410) I get the following error.
C:\Users\<username>\AppData\Local-\Temp\7zS46SD\Setup\de..
Now, I've already tried pretty much about everything. Even a full factory recovery, installing all of the needed updates, after that upgrading to windows 8.1, installing of the updates for that OS version too, and then trying to install the software again.
No succes, but the more I try, the more I'm convinced the problem might lay in the C++ 2012 redistributable package (version 11.0.50727). This is why.
I've got more laptops here at home. The one I have for my own is a HP 15 Notebook and has Windows 8.1 installed on it as well. Now here's the funny thing.
I managed to install the software on my own laptop (the HP 15, with an Intel processor) but no succes on the laptop for my daughter (the HP 11 TS, with an AMD processor).
When I looked at the installed C++ packages I noticed that the laptop for my daugther has the C++ 2012 package installed, and my own doesn't. So that's why I think the problem must lay there. Also because on this page (http://www.freewarefiles.com/Microsoft-Visual-C-2012-Redistributable-x64_program_78882.html)
it is said that it supports Windows 8 (which was pre-installed on the laptop for my daughter), but Windows 8.1 isn't mentioned.
I would be very thankfull if someone could help me resolving this issue.
(Note: I've tried to get help on the support forum of HP. More information on how I resolved the issue, in May 2014, on my own laptop, and how it is related to C++, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Windows-8-1-64-bit/m-p/3935396#M142540
More information on what I've done so far on the laptop of my daughter this month, September 2014, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-OfficeJet-J6410-won-t-install-under-Windows-8-amp-Windows/m-p/4526450#M161696.
Please do read them. I've already tried so many things, and I can't get the issue resolved. Even though I'm pretty sure I must be so close to resolving this issue.)
I most thankfully await your response(s).
Update (30-9-2014, 23:14):
I've written above that I tried to re-install the printer. With the original CD, and also the software one can download on the HP site (OJ_AIO_J6400_Full_Win_WW_140_408-4.exe). Now, it seemed a good idea do uninstall the software.
Yep, you guess it .. I made my problem worse.
When I tried to uninstall it with the C:\Users\<username>\AppData\Local\Temp\7zS6A01\util\ccc\uninstall.exe I got the following message at reboot. It says you have to click OK to terminate the program, but it doesn't await your response. It's there,
for a glimpse of a moment, and disappears. It said (in Dutch):
'De instructie op .....xe01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt. read
Klik op OK als u het programma wilt beëindigen'.
It looks very similar to the error message here: http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=8d18c288-aeb4-41c0-983f-6798cfa178a0 that I found in this topic: http://answers.microsoft.com/nl-nl/windows/forum/windows8_1-windows_install/windows-81-afsluitfout-explorerexe-0xe06640b9/0c64290f-2e0b-47fc-a38a-adb9ceb5a5ac
Now, after this (that is: the uninstalling op the printer software) I returned to a system recovery point I made before the installation of the HP printer software. So that can not be the problem anymore. However, the error message kept returning.
So I'm pretty much convinced it must have something to do with explorer.exe, the msi-program, compatability-issues and the C++ packages. How to proceed now from here?
Should I uninstall the C++ 2012 package?If so, can I do that safely? Do I need a newer version of the C++ packages? Where can I find it?
Please, help me out? I most thankfully await your answer(s).

Hello to you all,
I've recently bought a new laptop for my daughter (a HP Pavilion Touch Smart 11).
When I try to install the software needed for installation for the printer (HP J6410) I get the following error.
C:\Users\<username>\AppData\Local-\Temp\7zS46SD\Setup\de..
Now, I've already tried pretty much about everything. Even a full factory recovery, installing all of the needed updates, after that upgrading to windows 8.1, installing of the updates for that OS version too, and then trying to install the software again.
No succes, but the more I try, the more I'm convinced the problem might lay in the C++ 2012 redistributable package (version 11.0.50727). This is why.
I've got more laptops here at home. The one I have for my own is a HP 15 Notebook and has Windows 8.1 installed on it as well. Now here's the funny thing.
I managed to install the software on my own laptop (the HP 15, with an Intel processor) but no succes on the laptop for my daughter (the HP 11 TS, with an AMD processor).
When I looked at the installed C++ packages I noticed that the laptop for my daugther has the C++ 2012 package installed, and my own doesn't. So that's why I think the problem must lay there. Also because on this page (http://www.freewarefiles.com/Microsoft-Visual-C-2012-Redistributable-x64_program_78882.html)
it is said that it supports Windows 8 (which was pre-installed on the laptop for my daughter), but Windows 8.1 isn't mentioned.
I would be very thankfull if someone could help me resolving this issue.
(Note: I've tried to get help on the support forum of HP. More information on how I resolved the issue, in May 2014, on my own laptop, and how it is related to C++, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Windows-8-1-64-bit/m-p/3935396#M142540
More information on what I've done so far on the laptop of my daughter this month, September 2014, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-OfficeJet-J6410-won-t-install-under-Windows-8-amp-Windows/m-p/4526450#M161696.
Please do read them. I've already tried so many things, and I can't get the issue resolved. Even though I'm pretty sure I must be so close to resolving this issue.)
I most thankfully await your response(s).
Update (30-9-2014, 23:14):
I've written above that I tried to re-install the printer. With the original CD, and also the software one can download on the HP site (OJ_AIO_J6400_Full_Win_WW_140_408-4.exe). Now, it seemed a good idea do uninstall the software.
Yep, you guess it .. I made my problem worse.
When I tried to uninstall it with the C:\Users\<username>\AppData\Local\Temp\7zS6A01\util\ccc\uninstall.exe I got the following message at reboot. It says you have to click OK to terminate the program, but it doesn't await your response. It's there,
for a glimpse of a moment, and disappears. It said (in Dutch):
'De instructie op .....xe01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt. read
Klik op OK als u het programma wilt beëindigen'.
It looks very similar to the error message here: http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=8d18c288-aeb4-41c0-983f-6798cfa178a0 that I found in this topic: http://answers.microsoft.com/nl-nl/windows/forum/windows8_1-windows_install/windows-81-afsluitfout-explorerexe-0xe06640b9/0c64290f-2e0b-47fc-a38a-adb9ceb5a5ac
Now, after this (that is: the uninstalling op the printer software) I returned to a system recovery point I made before the installation of the HP printer software. So that can not be the problem anymore. However, the error message kept returning.
So I'm pretty much convinced it must have something to do with explorer.exe, the msi-program, compatability-issues and the C++ packages. How to proceed now from here?
Should I uninstall the C++ 2012 package?If so, can I do that safely? Do I need a newer version of the C++ packages? Where can I find it?
Please, help me out? I most thankfully await your answer(s).

Error on installation: printer keeps searching for updates.

I get an error on installation: printer keeps "searching for updates" Installation is OK, printer works, but because of the continued messaging on the printer, the screen on printer is unusable. Any ideas?

Hey @Rooms ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
I understand that you are getting a message on your screen that doesn't go away and it says "searching for updates".
Are you still experiencing this message or has it gone away by now?
Have you unplugged the printer and waited for a few minutes and then plugged it back in?
Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Let me know the answer to all above questions. Have a great day!
I worked for HP.

Bill document & print document number disapear from installation screen.

Hi ,
After archiving the following objects bill document & invoice document disapear from installation screen.
Print line item: ISU_PRDOCL
Print header: ISU_PRDOCH
Bill line item: ISU_BILLZ
Bill header: ISU_BILL
To get the details of those document we need the documnet number.
Is there any SAP note for this scenario (issue) or any work around/transaction from where we can get the document number.
If there will need any Z development from where we can get that document ..please suggest.
Regards,
Sudip

Thanks Ravi,
But my concern is that wher can we get the document number. If we have the doc number then only we can get the details from EA22 & Ea40 transaction.
In certain scenario if multiple document is archived then it is bit difficult to find the doc number.
Is there any stnadrd SAP transaction or development where we can get the doc number. (in FPL9 this provision is alredy there).
Regards,
Sudip

Installation of a printer

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