Installation of Acrobat XI requires that I uninstall Acrobat 8. When I do that it hangs. How to fix

I have a new Acrobat XI serial number. When installing on Windows, it prompts to uninstall older version. I have Acrobat 8. When I uninstall is from Add Remove programs, it hangs. How do I do a clean uninstall of Acrobat 8?

Just use the Add/Remove Control panel first for Acrobat 8
Unfortunately the Adobe Reader and Acrobat Cleaner Tool tool that Bill@VT references only removes Acrobat & Reader version 9 and Acrobat & Reader version X.  Acrobat 8 is not covered.

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