Installation of Creative Media Player/Organizer 5.10.38 unsuccess

I attempted to install Creative Media Player/Organizer 5.0.38 on my new Dell system with Vista Home Premium 32-bit version but it hangs at the "System is searching for installed components..." dialog box and "CMS5 Web Installer-InstallShiels Wizard" dialog box. I tried installing it directly from the download and then storing it locally and running it. I also tried it with McAfee Security Center file scanner on and off all with the same results. The computer otherwise works fine. Any ideas why the installation is hanging

Firstly why on earth did you buy a Dell? It's expensi've Junk!?If Vista is anything like the first edition of XP, you will need unique drivers to get things working. Suggest you contact Cat direct!

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Creative Media Player does not work on my

I have removed audio card rebooted and then istall the drivers but I can't get Creative Media Player to show up on my PC
I'm using the following on my PC:
Wlindows XP Professional SP2
Microsoft Office Professional Enterprise Ed. 2003 SP
Microsoft Office fRONTPAGE 2003
Microsoft Office Professional Enterprise Ed 2003 SP (Business contact manager for microsoft office outlook 2003)

Are you installing only the drivers? Creative MediaSource is a separate installation from the audio software.

How to Reinstall Creative Media Player Software

October 2nd 2006
If your update for Creative Media Source, Creative Media Player, and any associated programming has corrupted your system and you need to reinstall the older version or reinstall any of it period this information is critical to avoid serious frustration. It took me four days to figure this out fully and it was HARD to figure out with NO thanks to Creative Technical support. If anything Creative OWES me for this information since they are too stupid to answer my questions with anything but canned answers. It was posts on the Creative forum and several searches in Yahoo and Google that helped lead me to the conclusion of this issue and I feel that you as a Creative customer are not going to like this at all but hey, I?m just the messenger so please don?t kill me! Word of warning! Formatting your hard dri've and reinstalling all your software is far easier than what I am about to instruct you but what I figured out does work and seems to be the ONLY way of really fixing this bug. This applies to the Audigy Z 2S Platinum and should apply to ALL Creative Software in this line of Creative Products.
What caused this in the first place:
I was happily running the supplied creative Media Player, Media Source Go! software with THX, Dolby, and the other features that came with my Audigy Z 2S Platinum. As a conscientious computer user I like to keep things up to date and like to keep my software updated so I went to the Creative site and performed the automatic updates. BIG, BIG mistake! I lost the Equalizer, THX, the Mixer, and everything BUT the most basic of applications to this sound card. The point of me buying it in the first place was the features. The updates stripped me of them. When I tried to reinstall the original software the problems began. When using the supplied installation disk and attempting to uninstall the software was problem one. Creative never had the forethought of supplying an accurate uninstallation feature so when you use the ?Add/ Remove Program? feature you do not get the junk that Creative hides in your file system much like trying to extract AOL Files (which gave me the inspiration for getting rid of the corrupted installation of Creative Software). Like AOL software Creative is extremely invasi've and hides in a number of places you would not even think to look in.
The Issues you will be facing and the associated Error messages:
Upon reinstallation of the old software after my first of many attempts at removing the old installation I began to get the following error messages upon startup of the Media Source software, ?Exception-Created Object:Exceptions:FactoryNotFound Message:?Invalid Factory in Created Object: AudioChannelMappingMSG? and ?PFX file missing or corrupted, application will now terminate?, and the last of your nightmare messages ?Device not found by application and application will now terminate?. If you get any of these messages you are screwed and face a serious uninstallation procedure to correct this. Thanks to this you should be able to fix it all and get your reinstallation to take properly.
Something to keep in mind and I only found out about this the day before I wrote this, Apple Quicktime 7 has a serious conflict issue with DemoShield and the removal process is the same for the Creative Software since uninstallation will not get Quicktime out either. Before you reinstall remove Quicktime 7 or you are going NOWHERE! Quicktime 6 does not appear to interfere with the installation. You will get the error message ?DemoShield has encountered a problem and needs to shut down? followed by the computer wanting to send an error report. This is a sure fire sign that Quicktime is interfering with the installation along with the file DEMO32.exe which will need to be deleted.
Another thing I need to mention is that you WILL need the following software or something similar to eliminate all traces of Creative software, Error Expert, RegEditXP, Directory Cleaner, and Find Dead Links. This software will get the impossible and hidden stuff you will not find or be able to get rid of otherwise.
Preparation for this task:
Kick on some music, smoke a FAT joint, drink a beer, or do both because this process is involved and frustrating! If you don?t drink or smoke or both than I hope God is with you because you will be cursing and swearing when something does not go right. Remember, I was at this for four days FULL TIME with minimal information to go on. Patience is a MUST or be ready to pay an expert a LOT of money to deal with this.
Now it begins:
NOTE: It should not be necessary to uninstall the Card itself. The software and not the PCI card is the issue and the drivers are not what cause the hanging reinstallation. I did at one time in the process of figuring this crap out pull the card but when I managed to fix the problem I had left the card in. Again it is NOT necessary to pull the Sound Blaster card from it'ss slot to effect the fix for the software.
NOTE: Should at any time in this extraction process you get the message ?Application cannot be removed? or ?Another application is using file and it cannot be removed? hit CONTROL/ALT/DELETE to open the Task Manager. Click APPLICATIONS and if Creative software is running click END TASK. You can then continue the extraction process.
: TRY to save all of your important media files in another directory (preferably in another dri've or partition. Another dri've is preferred) before you begin this so you don?t loose your music and video files to an accident, misunderstanding, or software association. Making a special holding folder with an easily recognizable name not having Creative in its name will help keep you from accidentally deleting these files in the event the search turns them up.
2: Go to the ?Add Remove Programs? in the control panel and remove all instances of Creative you can find. When that is done go to Run\msconfig and select ?Selecti've Starup? and UNCHECK ?Load Startup Items?.
3: Restart the computer. Now the fun begins. Put on your hunting hat, you are on digital safari!
4: When the computer starts up you will be notified by msconfig that changes have been made to the way the computer starts. Hit the red X and close the message and do the same for msconfig. You will see the prompt ?restart computer? or ?close without restarting?, select ?close without restarting?.
5: Open Windows Explorer, Start\Programs\Accessories\ Windows Explorer. The search feature here is a great help but for the moment get the obvious crap first.
6: In Windows Explorer click ?View? and select ?Show hidden files? in the selection menu window. This will allow you to get the stuff that regular uninstallation can't get at nor will a regular search reveal. THIS IS A VERY IMPORTANT STEP DO NOT TRY TO WORK AROUND IT OTHERWISE YOU WILL FAIL EXTRACTING ALL THE JUNK!!!!!
7: Look for these three directories first:
C:\Documentsandsettings\USERNAME\StartMenu\Program s\Creative
C:\Documentsandsettings\Aministrator\StartMenu\Pro grams\Creative
C:\Documentsandsettings\USRNAME\Applications\Creat ive
Delete them!
8: Now go to the C:\Programs\Windows directory. This gets touchy. WORD OF WARNING TO NOVICE AND INTERMEDIATE COMPUTER USERS ALIKE (Experts should need no warning about this) BE VERY CAREFUL ABOUT WHAT YOU DELETE HERE! THERE ARE FILES HERE CRITICAL TO THE OPERATION OF ALL OTHER APLICATIONS ESPECIALLY WINDOWS AND DELETING THE WRONG ONE WILL RESULT IN A COMPUTER THAT WILL NOT START! You can confirm who made the file by pointing at the file in question with your cursor and it should display the maker of the file.
You will be hunting any and all programs with the following beginnings, CT, SB, ct. The files beginning with ?ct? can either be Creative or Microsoft, CONFIRM EACH BEFORE YOU DELETE THEM.
The Windows files you will be looking in are:
C:\Programs\Windows\ime
C:\Programs\Windows\inf
C:\Programs\Windows\PIF
C:\Programs\Windows\prefetch
C:\Programs\Windows\Registration
C:\Programs\Windows\System
C:\Programs\Windows\System32
Lower down in the Explorer window you will find the following files that also need to be deleted:
C:\Programs\Windows\CTCCW.DLL
C:\Programs\Windows\CTDCRES.DLL
C:\Programs\Windows\CTDV0K.CDF
C:\Programs\Windows\CTDV0K2.CDF
C:\Programs\Windows\CTDVAUDY.CDF
C:\Programs\Windows\CTHELPER.EXE
C:\Programs\Windows\CTRegrun.exe
C:\Programs\Windows\CTRES.DLL
That gets the obvious and less obvious stuff out but the hunt is not over by a long shot.
9: This is where it begins to get complicated. In Windows Explorer you will be using the Search button.
Click Search and look for these files:
HKLM\Software\Creative Tech\Software Installed !!DELETE THIS FILE!!
Demo32.exe !!DELETE THIS FILE!!
Creative
SoundBlaster
{5CDDF96A-BC34-4D72-9ABA-EFFF0C39977} !!DELETE THIS FILE!!
AC3 !!Delete any and all files found associated with Creative. With the AC3 files MAKE SURE they are Creative file before deleting them. There are AC3 files unassociated with Creative and they will appear in your search. ATI uses AC3 decoders as well and you DON?T want to screw up an application that is not the problem.!!
THIS COMPLETES AS MUCH OF THE MANUAL EXTRACTION YOU CAN AS A USER GET TO WITHOUT THE ASSISTANCE OF SOFTWARE.
0: Run Directory Cleaner and set it for Creative Audio and click CLEAN followed by setting it for Creative Audio Light and again Click CLEAN. Shut down Dri've Cleaner when you are done with this step.
: Run RegEditXP and fix all issues it finds and close it when it is done.
2: Open Error Expert and set it to Scan for Registry Errors. This gets the stuff RegEditXP misses. When it has found the problems it can select FIX.
3: While still in Error Expert select ADVANCED SYSTEM TOOLS and select STARTUP LIST MANAGER. Remove Creative from the list in any form you find it. Close Error Expert when done.
THIS COMPLETES THE REMOVEAL PROCESS FOR CLEARING YOUR COMPUTER OF CREATIVE SOFTWARE.
IF YOU HAVE QUICKTIME 7 IT HAS TO BE REMOVED DUE TO A COMFLICT WITH CREATIVE INSTALLATION SOFTWARE!
If you do not have Quicktime 7 then open msconfig, reset your computer to ?Normal Startup?, click ?Apply?, then close msconfig and restart. You can now reinstall your original software.
4: Removing Quicktime 7:
This sucks as well. Uninstalling Quicktime 7 from the ?Add/remove Programs? will not work. First make sure it is OFF. If it is acti've it will not be removable. Check with the task manager and in your system tray at the bottom right hand corner of your computer monitor. If you see the blue ?Q?, close it before beginning the extraction process or it will get very complicated.
Windows Explorer Search found all the files I needed to remove but like Creative reference all the same folders in C:\Programs\Windows as you did for removing the Creative Software and remove all references of Quicktime you find;
C:\Programs\Windows\ime
C:\Programs\Windows\inf
C:\Programs\Windows\PIF
C:\Programs\Windows\prefetch
C:\Programs\Windows\Registration
C:\Programs\Windows\System
C:\Programs\Windows\System32
Windows Explorer will lead you to other programs it hides in and the one file I could not remove under any and all circumstances was the one in C:\Programs\Adobe. That one reference will not interfere with anything so you can leave that one. Once you have removed Quicktime 7 go to msconfig and select ?Normal Startup? and restart your computer.
After your computer boots up fully slap the CD ROM in the dri've and it should begin to start up as if it was never installed in the first place. You will get the prompt to, ?Modify, Repair, or Uninstall? software. Uninstall is a joke since it does not work and it is unnecessary. There should be nothing to repair after all of this so I chose Modify. I now have the original software that worked right when I first got the Audigy Z 2S sound Card and it works fine. As a footnote to all of this I did get one error message when I restarted after the installation. It said ?cdrw32.dll missing? but it had no apparent effect on my computer. A subsequent reboot and the message never reappeared. I am not looking this any deeper than I have to since the message never reappeared and I suspect it had something to do with the reinstallation process of Creative Media Source and the media player.
The End!

Audio Console is included in the latest drivers, the easiest way to reinstall it is to reinstall the drivers but if you want to reinstall only the app, uncompress the drivers package with WinRAR and run the setup program from the AudCon Folder. If your X-Fi is OEM you may need to mod CL's drivers, or get a package from Dell that includes AudioConsole.

Creative media player won't recognize format of mp

I have some mp3's (mpeg layer 3 audio) that play in itunes, but refuse to play in creative media player. Why is that? I have all the associations checked in the player (like 'mp3' and 'mpeg') yet I still get the error message: 'unable to recognize the format of the file.' Oh sorry, creative. I threw a tough format like 'mp3' at you and you can't handle it.
And that's only one problem. Why is that when I tell creative to use a certain folder for music, it only lists some of the music in that folder. It will skip some albums entirely, or list some albums with some songs missing. All my songs are mp3. This is driving me nuts. I would really like to use the DTS NEO6 feature, but bugs like this make me want to trash this player and stay with itunes.

micromouse wrote:
spatzi, if the mp3 files are ripped using iTunes, please be aware that iTunes uses v2.2 of ID3 tag which is an unofficial version. The official version is v2.3. Some software such as MediaSource may have problem with v2.2. Try converting the tag from v2.2 to v2.3. Ironically, you can use iTunes to convert from v2.2 to v2.3.
Thanks for the tip, but if you read my previous post, I did say I only use LAME (dbpoweramp) or EAC to convert to mp3, so it's not a tag problem. Here's what Creative told me to do:
With regards to the issue you are having, please try the following to
reinstall Mediasource:-
. Click START / RUN / Type MSCONFIG and press ENTER.
2. Insert a check to the left of SELECTIVE STARTUP and deselect 'LOAD
STARTUP ITEMS'.
3. Select the SERVICES tab and select HIDE ALL MICROSOFT SERVICES.
4. Uncheck all results and click OK.
5. Click OK and reboot when prompted.
6. Enable the WINDOWS XP STARTUP MENU by rebooting your computer and
tapping F8 once every second OR holding the SHIFT key while rebooting.
7. When the menu is displayed, select SAFE MODE and press ENTER.
8. Once in SAFE MODE, click START / SETTINGS / CONTROL PANEL /
ADD/REMOVE PROGRAMS.
9. Remove all Mediasource.
0. Close all windows, and reboot the computer normally (ENTER NORMAL
MODE).
. Make sure that the Jet Engine update has been installed. Locations
for this update are below.
Run a keyword search for SID988 from our knowledgebase:-
http://us.creative.com//support/kb/
2. Reboot.
3. Reinstall Mediasource from the installation CD and Reboot your PC.
4. Download and install the latest mediasource update for your product
from our website, if any:- http://us.creative.com//support/downloads/
5. Go to the Start button, Run, and type in MSCONFIG and hit the OK
button. A System Configuration Utility should come up. Choose
Selecti've Startup from the General tab and uncheck the "Load Startup
Group" box as well as the "Load System Services." Click Apply and
Close
and this time restart the computer when it asks you to.
I also need you to try ripping some CDs that you have using the
Mediasource application. Are you able to play them using the
Mediasource
application?
Do reply back to me if you are still having problems with any error
messages prompted. I also need the file format, file szie and bit rate
of one of the songs you are having issues with. Thanks.

Vista with Creative Media Player keeps stoping during transfers to my Zen To

After my old computer crashed I purchased a new computer with Vista and like many others I went through the process of updating the firmware on my Zen Touch on another computer with XP and Windows MediaPlayer 0. I followed all the steps, including updating to the latest Creative Media OrginazerPlayer(5) and Play for Sure updates. Of course I lost all my music on the ZenTouch but I had my music saved on a external hard dri've. I loaded all the songs to my new computer and added them to the library for the Creative Media Player. Next step was to add them back to my Zen Touch. Becasue I had so many specialized playlists this process was going to take forever and would have to add songs one at a time. Everything was working great at first. I had no problems with Vista recoginizing everything and it all seem to function well. As I started to transfer songs to Zen Touch everything also went fine at first. Once I got through a few hundred songs the Media Player keeps stoping (atleast that's what the window that pops up says). I can sometimes go on later and transfer a few more songs but only a few and then it stops again and again and again. The ZenTouch is fully charged and being detected so the answers I've seen posted don't help. I've done so much to get everything to work and now this.... I running out of patience. I really don't want to start over or use the Windows Media Player if I don't have to since I've created so many playlists on the Creative Media program.Any suggestions out there on how to solve the problem of the constant stopage of the Creative Media Organizer when transfering songs to my Zen Touch Sorry for the long post- just wanted to cover the fact of what I've done already so there won't be any reiteration of suggestions.Message Edited by mattkaetzel on 0-03-20082: AM
Message Edited by mattkaetzel on 0-03-20082:2 AM

Older Creative HDD-based players with special drivers (PDE), such as the Jukebox Zen,?were not supported past Windows XP. [url="http://mrinternet.wordpress.com/2007/03/0/creative-zen-nx-and-vista-working-together-finally/" rel="nofollow">This site[/url]?(thanks coachop94) describes someone's effort to get PDE drivers to work in Vista; try at your own risk. If that doesn't work, you'll have to transfer your files off the Jukebox Zen using an older computer (XP or earlier).
Also, if you have MediaSource 5 you should also have installed the appropriate plug-in from the Jukebox Zen support page.

Creative MediaSource Player/Organizer compatible with the new 4gb Z

Hi, does anyone know which Creative MediaSource Player/ Organizer is compatible with the new 4gb ZEN and if there is one, where it can be downloaded? thanks in advance.

Strife04 asked the following:"Hi, does anyone know which Creative MediaSource Player/ Organizer is compatible with the new 4gb ZEN and if there is one, where it can be downloaded? thanks in advance.":?My reply:Which 4gb Zen?I have the Zen V Plus 4 gig and MediaSource Player/Orginizer running on a?Windows XP SP2enabled Dell.
This works fine for me.

Creative media source organizer H

I have a Zen extra. I view the music I have on my harddri've using the creative media source organizer.
It shows the title, file size, type and date. I am trying to edit the properties to show more items, such as artist and album. Nothing works, I cant add these items. When I view this same music using windows explorer, the artist and album appear. Why wouldnt they show up in the Creative Media Organizer?

Azhat is referring to his PC hard disk. So, he is actually talking about MediaSource's My Computer. I cannot remember whether MediaSource v2 allows viewing of additional columns in My Computer; MediaSource v3 allows that.
Azhat, you can actually add the tracks from MediaSource's My Computer to MediaSource PC Music Library. You can then view additional track information by right-click to view more columns (as suggested by SSR).

Creative Media Player 5 doesn't work on Vis

I just installed soundblasterX-Fi on my vista H P and I can' t get the Creative Media player to work at all! Windows comes up and tells me a problem has caused it to stop working and they will notify me when they can fix it's CAn you point me to where i can get this fixed? I like C M Player 5 much better than windows media player.

Hi
Do you mean the Toshiba Control buttons which control the WMP function like play, pause, stop, etc
On some Toshiba notebooks the Toshiba control buttons can be configured manually.
Please check this in the control panel -> Toshiba controls.
If you will be not successful I would recommend reinstalling the Toshiba utility again

Slowmotion in Creative Media Player

I downloaded? creativer media player version 5.0.38 earlier, and what pleased with the new design, but dissapointed that i couldnt find the slow motion function any longer?is it removed nowdays?

I downloaded? creativer media player version 5.0.38 earlier, and what pleased with the new design, but dissapointed that i couldnt find the slow motion function any longer?is it removed nowdays?

Creative Media Player Doesn't Detect Burn

Hello,
I am running the latest version of Creative Media Player and it does not detect my burners. I have a Plextor 708A DVD/CD Burner and an NEC 6x DVD/CD burner. I have no problems with Roxio 7 or with Nero 6 Pro detecting and burning, just with Creative. There are to tools in the software to detect devices at all, unless someone has an idea. Otherwise the burning feature is totall useless...
Thanks!


Hey Jason,
Thanks for the help and it worked like a charm! You are the best. Just an FYI for those who have multiple burners in their system like me: The software seems to only detect the burner that is set to master on the IDE channel, and doesn't pick up the slave. If your you have two or more burners and want to use a particular one, be sure it is not the slave on your IDE channel.

Creative Media Player for Creatuve Jukebox Zen

?I have an old Zen Jukebox and I used Creative Media Player to put music onto it from CDs. Unfortunately some time ago my computer completely died and I'm unable to retrieve anything off it. I have searched everywhere for the disc and can't find it.
I have downloaded the current available options (3 and 5) but when I plug in my MP3 it is not recognised.
I haven't been able to add music for some time. On contacting customer support they said they were sorry but couldn't help.
I am thinking about finally buying a new MP3 (it will be a Creative) and I want to be able to transfer EVERYTHING from my old one to my new one. Even if i don't get a new MP3 there are loads of songs and CDs I want to?add to my old one?
Can anyone help with how to make the newer CMPs recognise my Zen, or where i can find the origional CMP?
Thanks for your time, people.

Older Creative HDD-based players with special drivers (PDE), such as the Jukebox Zen,?were not supported past Windows XP. [url="http://mrinternet.wordpress.com/2007/03/0/creative-zen-nx-and-vista-working-together-finally/" rel="nofollow">This site[/url]?(thanks coachop94) describes someone's effort to get PDE drivers to work in Vista; try at your own risk. If that doesn't work, you'll have to transfer your files off the Jukebox Zen using an older computer (XP or earlier).
Also, if you have MediaSource 5 you should also have installed the appropriate plug-in from the Jukebox Zen support page.

Creative media player won't recognize zen mi

When I plug my Zen Micro into my computer Windows asks if I want to use WMP to manage it or do nothing. It doesn't give me the option of using the Creative Media Organizer. How do I get that to happen? It says it finds an MTP player and only gives me those two choices. I can't find any suggestions for how to solve this anywhere.
ed

Only thing I could say is to import it all MTP style. Open up "My Computer" when you have your Micro plugged in. My Computer should take longer to open, and when it does, scroll down to the bottom of the window. Open up the Micro, then Media Files, then Music and drag and drop all your music into that window. That's the only thing I can think of...

Creative MediaSource Player/Organizer 5.10

i have win2K and a 8GB microphoto.... when i try to install it says no supported device is detected. so i push retry and it does the same thing so i have to push cancel and it just exits the install.... any suggestions??TIA

FuturePilot wrote:
Make sure your player is connected before starting the installer.
OK, I deleted the previous install of MediaSource 5.x, rebooted, docked my ZMP, installed MediaSource 5.x and it still doesn't detect my Zen MicroPhoto. :|
I'm running firmware version .20.0 on my ZMP-is that the problem?
MediaSource 3.x detects my ZMP flawlessly, yet version 5.x is blind to it.
I'll try the suggestions in [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=723">this thread[/url] tomorrow and see if that hel
ps.
/either that and give up and just use Zen MicroPhoto Explorer. :|
Edit: on further research, it may be the lack of Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer that is causing the problem.
It's too late at night to be mucking about any more, I'll try again after some sleep.Message Edited by skb on 04-5-2007:7 PM

Using a Creative Media Player on my MacBook Pro

Hi,
I have a MacBook Pro with Mac OSX. Don't have an IPod, unfortunately. I do have a Creative Vision:M 30GB media player. Anyway to hook this up to my MacBook Pro so I can sync music, etc with Itunes or something else? I don't believe the Creative site has Mac drivers.
Thanks.

Has anyone had any experience with XNJB?
http://www.wentnet.com/projects/xnjb/
Thanks.

My music does not play in Creative MediaSource Player/Organizer

? In Creative MediaSource Player my music library is listed, but when I try to play a song (on the computer- not my ZEN Micro) I get an X and it doesn't play. The music is fine on my Micro. It seems there is a problem with the software, but I don't want to have to reload all my songs again. Any suggestions?

C? Pattym9
I see what is happening now.
Media sniffer will only find new items(those in your kids folders) and ones where the links have been
changed .i.e.items which you may have moved between files on your computer.
You have obviously deleted files from the creative software as instructed but they remain intact on
your PC. Therefore if you import them all again into the creative media source programme I guess
all will be ok.Unfortunately when you cleared items from the creative programme hopefully you did
not tick the box delete from computer as well. If you did and have not made cd/dvd backups of these files
you will have to rip cd's/download music files back onto your computer.Quite a long job for 500 songs.
Incidentally you can set media sniffer to only check the folders you want it to rather than all folders
but I won't go into that at this time unless you wish to know.
Best Wishes
ZENFLASH

Installation of Creative Media Player/Organizer 5.10.38 unsuccess

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