Installation of CS4 partially failed. Illustrator did not install.

I just puchased and installed CS4 upgrade on my Acer Vista Utlimate 64 laptop. I already have CS3 installed and have been using it with only a few problems. I had installed the demo of InDesign CS4 prior to purchasing the suite, but uninstalled it before installing the suite. When I installed CS4, I encountered errors and Illustrator and some of the lesser components failed to install. I've done a search of the forums and see that I supposed to uninstall and run a cleanup script. Do I need to deactivate the software before doing this? Adobe activation really confuses me. Also, it says to backup files before running the script. Which files am I supposed to backup and will running the script effect my CS3 installation?

As Wade said, deactivation is not necessary. What you backup is ultimately your decision, but if you have created custom workspaces, keyboard assignments, brushes etc. with the trial versions, you should salvage them. The uninstallers should not touch any of that, but better safe than sorry. Any such data is either in the Illustrator program directory (C:\Program Files\Adobe\Illustrator CS4) or in your user home directory (C:\Users\Diane\AppData\Roaming\Adobe\Illustrator CS4). The same applies to the otehr Adobe programs. In adition to using the CS4 Clean Utility, also make sure to uninstall Adobe AIR and Acrobat.com via your Add or Remove Programs panel. these are separate from the other uninstall, yet they can cause problems for re-installs.
Mylenium

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Can anyone offer assistance on what I should do next to corrrect this error.

Thdawkins please see Adobe CSXS Infrastructure 4 fails to install with U44M1P7 or U44M2P7 error - http://helpx.adobe.com/creative-cloud/kb/csxs-infrastructure-fails-u44m1p7.html for information on how to resolve your current error. If you can please respond with the results it would be appreciated.

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Remote procedure call failed and did not execute response after changing contents

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I have reviewed the other posts related to this issue but have not found a solution.
I have done myself quite a mischief and hope someone here can help me out!
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I just purchased acrobat xi standard and during installation it said it did not install and that's it. what next????

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How can I download itunes when I get the following errors...have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up..ituneshelper did not install correctly error 7

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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
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Apple Application Support
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See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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C:\Program Files (x86)\Common Files\Apple\Apple Application Support
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I upgraded to CS5 on old pc, but did not install it. I have new pc and want to install upgrade

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use your installation discs or download the installation files.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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System Update Flash BIOS Update "Did not install"

Twice now I have experienced a problem using TVSU to update BIOS (Versions 1.58.0.0 and 1.59.0.0) in my ThinkCentre M92p. Each time the BIOS installs, but the message in the TVSU System Update "View installation history" window shows the Status as "Did not install." What could be causing this?
Solved!
Go to Solution.

Support is clueless, understood.
where the version 1.58/1.59 comes from , I have no idea
Bios doc states:
9. You may see a POST error "0162: Setup data integrity check
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==
If you installed this standalone, which you should. Your will probably see a failure 0162 which is normal per documentation. If this a Fail condition, i dont know. My Bios is older.
==
I am amazed to see su offer a bios update. ( power goes out, battery dead on laptop). This is a very senstitive update. .....The reposistory stuff I posted is just to peruse, look for 1.58. This is the SU package( written in xml. ). Not the acutal update.
I extracted your Flash code. No 1.58 anywhere.
IE,
download package for SU to use.. <wax (xml)
then actual download of package. What you can download manualy is not the same software Su is given.
==
Hope this helps. ? aways. Dont worry about what .xml is.   Your system SU aint working right for bios.
==
Simpler:
SU is given a xml file (text), to process to determine if update is needed.
Then it downloads the update, if you choose to install it.
Your symptom shows 2 versions of BIOS 1.58/1.59 did not install.   Crazy.
==
Maybe it got thru the xml package, and installed. then 0162. It worked correctly, but posted WRONG on your SU history. Either or, what you see on your screen sucks. 1.58/1.59, etc.

Management Point did not install during deployment

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=== Verbose logging started: 2/25/2014 15:58:05 Build type: SHIP UNICODE 5.00.9600.00 Calling process: D:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe ===
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MSI (s) (80:58) [15:58:11:860]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
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MSI (c) (C4:40) [15:58:08:348]: Failed to grab execution mutex. System error 258.
This normally means there is another install process in progress. So please restart the computer and try again. If no avail, check whether there is a process name msiexec running.
Juke Chou
TechNet Community Support

Installation of CS4 partially failed. Illustrator did not install.

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