Installation of Elements 12 download hangs up at "setting up first use"

I bought a download copy of Photoshop elements 12 to load on my cloud server.  Installation went smoothly until the very end when it hung up at "setting up for first use" and would not go forward.  When I finally cancelld the dialog box, I received the message "Adobe Application Manager, required to strat your trial, is missing or damaged".  This is not a trial and I enetered the proper serial number given to me. What do I have top do to ake it work?  Adobe site is no help and customer service is a joke.

Hello & welcome to the Forums!
Have you applied the Firmware Uodate to be able to install past 10.2?
As explained in "Mac OS X 10.2 Welcome and Install Manuals" and "Mac OS X Welcome and Install Manuals", you may need to update the firmware on your Macintosh computer prior to installing Mac OS X 10.2 or later. The following table lists the firmware updates that are available for Apple products that can update to Mac OS X 10.2 or later.
http://support.apple.com/kb/HT1395?viewlocale=en_US
http://support.apple.com/kb/DL1251?viewlocale=en_US
http://support.apple.com/kb/DL1267?viewlocale=en_US
Might try XPostFacto also...
http://eshop.macsales.com/OSXCenter/XPostFacto/Framework.cfm

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