Installation of Ipod software hangs

When I try to install the Ipod installation software (both from the CD that came with my Ipod and also tried to download it from this site), it just hangs right after the installer starts. The installer minimizes and never progresses. The same thing happens if I try to install Quicktime. I have tried everything mentioned in this document:
http://docs.info.apple.com/article.html?artnum=93976
This docuement was a referral from previous post. Please help, this is ridiculous and at the point where I just want to send the darn thing back!

Hi,
There are actually a few things you can try:
1. Before installation repair permissions first:
Application > utilities > disk utility > select hard drive and select repair disk permission > then install the software
2. Try to install the software on a new user account (admin)
3. Or you may log in to the root account and install the software.

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