Installation of Lightroom 4.1 failed. InstallShield Wizard was interrupted

Have tried installing Lightroom 4.1 twice now. Towards the end the Adobe Photoshop Lightroom 4.1 InstallShield Wizard appears reporting "The wizard was interrupted before Adobe Photoshop Lightroom 4.1 could be completely installed. Your system has not been modified." I already have LR 4.0 installed successfully. Am using Win7 Ultimate. Any ideas please?
Message was edited by: Digital.Geoff. I previously mentioned the Windows virtual keyboard but, on reflection, that was a 'red herring'. If the virtual keyboard /was/ related to the InstallShield dialog it would have appeared /after/ the dialog appeared, not before, so it can't be that that would have interrupted the install.

I installed 4.1 whilst leaving Kaspersky running and had no problems whatsoever. Install (on Win7 x64) was quick and easy. However, I do have LR set up in Kaspersky as a "trusted application", so perhaps this has some bearing.
To be honest, I've never had an issue with any install where I've needed to deactivate Kaspersky to enable it to work (CS6 being one recent example).
M

Similar Messages

  • System Update 5.03 install fails with 'wizard was interrupted'

    I have a W520 that I have upgraded to Win 8.1. I'm trying to install the System Update utility and InstallShield Wizard  fails with:
    InstallShield Wizard Completed 
    The wizard was interrupted before System Update could be completely installed.
    Your system has not been modified. To install this program at a later time, please run the installation again.
    Click Finish to exit the Wizard.
    I've searched for solutions all over the place and come up blank. This usually tells me there is something screwy on my machine or I'm not searching for the right keywords.
    Solved!
    Go to Solution.

    Windows 7x64 - T430s - 2352CTO
    There is a log file but it's too big to post. 
    It can be viewed at https://www.dropbox.com/s/hl420jgyqs8z9oj/tvsuSetup.log?dl=0
    The part where it fails is below:
    InstallShield 8:08:51: Invoking script function InstallSUService
    1: SU service installation failed, please retry the install.
    InstallShield 8:08:52: Setup aborted
    InstallShield 8:08:52: CallScriptFunctionFromMsiCA() ends
    CustomAction InstallSUService returned actual error code 1602 (note this may not be 100% accurate if translation happened inside sandbox)
    MSI (s) (E4:78) [08:08:52:146]: NOTE: custom action InstallSUService unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
    Action ended 8:08:52: InstallSUService. Return value 2.

  • While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

    While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
    How do I modify the system.

    Hi Rgardezi,
    The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
    1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
    2) Perform a selective Start up using the steps mentioned in this link.
    Please suggest if the above mentioned steps were able to resolve the query for you or not.
    Cheers,
    Kartikay Sharma

  • When setting up Elements 9 from the disk  I get the message "the wizard was interrupted before Adobe Photoshop Elements 9 could be completely installed. The mentioned application has failed to install th: Shared Technologies.

    When setting up Elements 9 from the disk  I get the message "the wizard was interrupted before Adobe Photoshop Elements 9 could be completely installed. The mentioned application has failed to install th: Shared Technologies.

    Try downloading and installing the 9.0.3 updater from here:
    mac
    Adobe - Photoshop Elements : For Macintosh
    windows
    Adobe - Photoshop Elements : For Windows

  • "...wizard was interrupted before Palm desktop by Access could be completely installed..."

    When I attempt to install Palm Desktop 6.2 by running PalmDesktopWin62.exe everything seems to go fine until the "Configuring Registry" starts.  Then I get a Microsoft Windows message that says: "... The wizard was interrupted before Palm desktop by Access could be completely installed. ...".  Then the installation stops and the installation does not happen.
    If it matters I'm using Windows Vista Home Premium.  And before I attempted the installation, I: uninstalled my previous versions of the Palm Desktop using the uninstall feature from the CD installation disk, deactivated my virus protection, shut down Windows Defender, and set the PalmDesktopWin62.exe compatibility mode to the "Windows XP (Service Pack 2)" option.
    Does anybody know how to fix this problem?
    Post relates to: Palm Z22
    This question was solved.
    View Solution.

    Have you tried just running it "normally"?  How about disabling your AntiVirus software temporarily during the installation?
    At this point you may need to do a "Clean Uninstall" and some registry edits before trying again:
    http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=43307&jump=true
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • "Wizard was interrupted before install was complete"  Acrobat XI Pro Windows 8.1  any recent solutions?

    Seen in past posts, some years old this has been a problem.  Tried everything I know:  turn off anti-virus, restart, used adobe cleaner, etc.  Any other solutions?  Thank you.

    Hey eDougS,
    Just need to ensure that after using Acrobat cleaner tool, do you get the same 'wizard interrupted' error?
    Also, please try creating a different user account and then install the software.
    You might also visit this forum link if that could help in your case:
    adobe Acrobat XI Pro: installation wizard was interrupted; try again
    Hope to hear from you.
    Regards,
    Anubha

  • Installation failure - Windows 7 - erroneous Wizard Was Interrupted Error

    During the installation of Blackberry link on Windows 7, just after the question if a desktop link should be created, when hitting next, a screen image with various tiles on it appears for a half second followed by a error window stating that the intallation was interrupted. This process was repeated multiple times and even running the install as administrator. An internet search showed me that others reported this problem since March 2013 but I have no seen any posted solutions to gettting the software installed. Using version 111_b020_multilanguage.
    Solved!
    Go to Solution.

    To continue the story of being unable to install Blackberry Link, I did the following additional things.
    1) I ran sfc /scannow to verify if any windows 7 files were corrupted. None were found.
    2) I did a Windows Update. Several updates failed to install so I ran the troubleshooter to determine why the updates failed and attempt to fix them. I reran the updater following the troubleshooter and a few more updates were installed and others still did not install properly. So I repeated the troubleshooter one more time. There were some system resets in between but resets alone did not resolve the installation issue as I had tried resets to no avail before.
    3) I attempted to reinstall Blackberry Link and this time it completed the install process.

  • Lightroom 5 insatll failed.

    my installation of lightroom 5 has failed with the error "insall msi payload failed with error: 1624. also "third party payload installer_lightroom_x64. msi failed with exit code: 1624. I'm running windows 8.1 on a x86 computer could this be the install problem?. please advise.

    I have the same problem. Here is the error code:
    Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------  ERROR: Install MSI payload failed with error: 1624 - Virhe muunnoksia tehtäessä. Varmista, että muunnospolut ovat kelvollisia. MSI Error message:  ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624  -------------------------------------------------------------------------------------
    First I had LR 4 and LR 5 trial installed. After the first failed CC installation of LR 5, I uninstalled the LR5 Trial. But same thing again, same error message.
    What should I do? I really need my LR 5 to do my work... .
    I have Win 7 64-bit.

  • InstallShield wizard interrupted

    I have recently reinstalled WinXP Pro SP2 with all updates on
    my home machine and tried to reinstall Cold Fusion MX. I also tried
    installing the developer edition from Studio MX. In both instances,
    the install never really got started. I get a message that the
    "Install Shield wizard was interrupted. Your system has not been
    modified". I researched the error and several threads suggested
    looking at local security policy to ensure that the account I was
    installing under has the right to "impersonate a client after
    authentication". I tried that to no avail. Anyone else ever
    encounter this? I've tried everything. I was able to install CF
    4.5, but I really need MX! Thanks for any assistance.

    I installed 4.1 whilst leaving Kaspersky running and had no problems whatsoever. Install (on Win7 x64) was quick and easy. However, I do have LR set up in Kaspersky as a "trusted application", so perhaps this has some bearing.
    To be honest, I've never had an issue with any install where I've needed to deactivate Kaspersky to enable it to work (CS6 being one recent example).
    M

  • Acrobat XI installation won't complete-- says it was "interrupted"

    I run Windows 7 64-bit in a Parallels virtual machine on my MacBook Pro (16GB RAM, 256GB SSD).
    Had Acrobat X Pro installed and functioning fine.
    Bought & downloaded XI. Tried installing.
    Install almost finished entirely when the following message popped up:
    "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed."
    Rebooted, turned off AVG antivirus.
    Uninstalled Acrobat 10.
    Tried XI installation with the same result.
    Re-downloaded the installation file thinking the first might have been corrupted.
    Rebooted. Tried XI 3rd installation with the same result.
    Downloaded & installed the Akamai installer.
    Downloaded the XI install file through that.
    Tried XI 4th installation with the same result.
    Please keep in mind that I've been an IT professional for over 15 years.
    this just shouldn't be this problematic.
    I recall similar problems with the X install.
    Don't recall the remedy.
    Suggestions?

    Thank you, Pat.
    After posting I moved on to trying various other scenarios including your suggestion.
    I've pretty much exhausted the 'easier' options & will be removing all the Adobe suite installations in their entirety, then cleaning and installing only Acrobat XI.
    If that works then I'll move on to the hours-long process of reinstalling the other Adobe apps I use.
    I DO appreciate your feedback.
    Francis

  • ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

    Hi,
    i have the following message when i tried to install LR 5.6
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe Photoshop Lightroom 5.pkg_5.6 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
    how can i solve this issue?
    I am running on Mac with OSX 10.9.4
    thanks in advance
    Olivier

    olebreth wrote:
    how can i solve this issue?
    A search of the site would probably be a good start:
    https://forums.adobe.com/search.jspa?q=dw006

  • Failed installation of Lightroom 5 from Creative Cloud App Manager on Windows Vista 64Bit

    Hi,
    I recently subscribed to the Creative Cloud. All applications from the App Manager downloaded and installed successfully, except for Lightroom 5, with the error message below. The LR5 download seems to be successful, but after about 2/3 of the way through the installation, it fails and gives this error:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
        -------------------------------------- Summary -------------------------------------
    0 fatal error(s), 1 error(s)
    Payload:
    AdobeLightroom5CCMSetup-mul
    5.2.0.0 {3f480018-d40f-429ab939-d1a53276944f}
    ERROR:
    Third party payload installer Install Lightroom 5 CCM.exe failed with
    exit
    code: 1603
    I have tried several times with the same results. I don't have user account control on and do have administrator privileges. Any suggestions?
    Thanks,
    CJP

    Hi cjpekich2,
    Adobe Lightroom 5 is not compatible with Windows vista. Please check the below link for lightroom 5 tech specs.
    http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
    Regards,
    Ashish

  • My installation of Lightroom 5 on Windows 7 Desktop gives me an "Installation Failed - Learn More" after trying to install it on the apps page... how do I fix it so I can install Lightroom?

    My installation of Lightroom 5 on Windows 7 Desktop gives me an "Installation Failed - Learn More" after trying to install it on the apps page... how do I fix it so I can install Lightroom?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • ERROR: Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1603

    Anyone out there that knows how to get past this? I´m using Adobe Application Manager and nothing else.
    Installed Photoshop and Illustrator without problem, but as I try to install Lightroom 5 it is aborted.

    I am having the same problem, I am using win vista 64, and everything but LR 5 works,
    {{ Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1603 }}
    any solutions out there??

  • Error message during installation ... com.installshield.wizard.Wizard

    While installing any java tool from Sun (i.e., netBeans, studio8.1) I constantly get the error message 'Cannot utilize class com.installshield.wizard.Wizard'
    Does anyone know the reason for this message? Any help will be very much appreciated.
    Kemal Atavi

    DJ_Julien71 wrote:
    ...at the end of the download, I have error message:
    Error when extracting the installer of the product (error 101); Check disk space on your system and try to restart the download of the product.
    But I do not understand is that I have 59.2 GB of free disk space.
    Did you do what the error message told you to do?  Did you restart the download?  You don't say anything about it.

Maybe you are looking for