Installation of Live Office; Update for Office 2003 (KB907417)

Hello,
We are trying to install BOBJ Edge 3.1 on windows server 2003 R2 sp2 and office 2003 sp3.
Live Office installation is getting cancelled with the following message.
"Produkt: BusinessObjects Live Office XI 3.1 -- Update for Office 2003 (KB907417) was not detected on this machine. Please install the update and re-run setup."
We installed the mentioned update on MS Office but the message did not disappear.
Does anyone have any insight on this issue?
One problem we are guessing is that of MS Office language. We have MS Office 2003 installaed in Swedish. Does any of you think that can be the reason.
thanks in advance.
/Suman

The solution for fixing 2003 with out upgrading to 2007 is to install this update
Update for Office 2003 (KB907417)
You can download this update from the Microsoft Download Center:
http://go.microsoft.com/fwlink/?linkid=67959&clcid=0x409

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I tried to download the cumulative update for Office 2010 (December 2014) at the following link:
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When you click the link (http://support.microsoft.com/kb/KB3020815) you get to an "oops" page.
Oops!
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Does anyone have a link that works for that update?
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Hi Protholl,
I visited the link you provided:http://support.microsoft.com/kb/KB3020815 , got the same result "Oops! The page you are looking for may have a new location, or is no longer available."
Please visit this link instead:
http://support.microsoft.com/kb/3020815
You should open the page with no issue then.
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CS Live Services Update for CS5 - Installation Failed

Hello,
When applying the latest updates using the AAM, I receive the following error: "Some updates failed to install - CS Live Services Update for CS 5 - Installation failed.
In the install log, the summary lists
the following
- 0 fatal error(s), 3 error(s), 0 warning(s)
ERROR: 5 Command ARKPatchCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
The complete log is below.
I have tried 2 additional times, including a restart, to to avail.
Thoughts on what to do?
Thanks,
Daniel Ledingham
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.5.8
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 55 miliseconds (0.055 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/dledingham/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS5-2/2.0.1
Updating media info for: {273F2A32-EC95-4AF7-BF26-EF4A57368DC9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/dledingham/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS5-2/2.0.1/payl oads/AdobeCSXSInfrastructure2-mul-050810112728/AdobeCSXSInfrastructure2-mul-050810112728.d mg
-------------------- END - Updating Media Sources - END --------------------
[       0] Tue Aug 24 11:08:54 2010 INFO
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[       0] Tue Aug 24 11:08:55 2010 INFO
______ Verify Dependency Subscribers ______
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul is: false
Action string for {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS5ServiceManager
::START TIMER:: [System check :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 2 miliseconds (0.002 seconds)
[       0] Tue Aug 24 11:08:56 2010 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {273F2A32-EC95-4AF7-BF26-EF4A57368DC9}
::START TIMER:: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
::START TIMER:: [Payload Operation :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
[       1] Tue Aug 24 11:08:56 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[       1] Tue Aug 24 11:08:57 2010 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /tmp/.tempdirfBtHyPlu/Install.db
[       1] Tue Aug 24 11:08:57 2010 ERROR
5 Command ARKPatchCommand failed.
[       1] Tue Aug 24 11:08:57 2010 INFO
Completing installation for payload at /tmp/.tempdirfBtHyPlu/Install.db
[       0] Tue Aug 24 11:08:58 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 2093 miliseconds (2.093 seconds) DTR = 1.91113 KBPS (0.00186634 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
::START TIMER:: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Tue Aug 24 11:09:00 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Tue Aug 24 11:09:00 2010 ERROR
The following payload errors were found during install:
- Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
[       0] Tue Aug 24 11:09:00 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 12276 miliseconds (12.276 seconds) DTR = 0.977517 KBPS (0.000954607 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
ERROR: 5 Command ARKPatchCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Hello Vineet,
I did a complete uninstall (including the CS5 Clean Tool) and reinstalled MC CS5. I ran the updater and everything seems to have updated properly. Thanks for your help. I was holding off on the reinstall because of the time involved with reconfiguring the apps, reinstalling plugins, etc.
Looking at the installer log, there appears to be some permissions related entries that were not present in logs of the failed installs. Here is the relevant section of the log.
::START TIMER:: [Post payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In PostPayloadInstallProc
Logged in userid (501)
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/cache' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/configuration' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/extensions' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/logs' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/preference' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/StageManager' to '501'
Custom action return code: 0
:: END TIMER :: [Post payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 3 miliseconds (0.003 seconds)
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 1053KB
[       0] Wed Sep 1 12:51:48 2010 INFO
Successfully installed 1 component:
- Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
::START TIMER:: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 11917 miliseconds (11.917 seconds) DTR = 58.404 KBPS (0.0570351 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)
Exit Code: 0 - No error
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
I did run a permissions repair using the Disk Utility before downloading and installing the updates. I don't know if that helps, but I thought I'd include it.
Thank you,
Daniel Ledingham

I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?

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Hi Anne,
Did you do this through one of the Office app updates, or did you download it directly from the Microsoft website?
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Hi,
I'm on Windows 7 Enterprise SP1.
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Whenever I check Windows Update for updates, it never seems to bring up updates for Office. I assume there have been at least some updates to Office 2013 since it was released?
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Check for updates manually
(Picture), install any missing or pending Windows updates and check the articles below.
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[Article 2] Talks about the same but, different thread.
[Article 3]
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Hi. my question is for Office 2010\2013 setup
I always use the Updates folder to get the latest updates before installing office
but it still a very manual job. going to the microsoft update catalog website, download the office updates that are newer than what I have for each product (Office, Word, Excel, PowerPoint...), extract the files to get the MSP file and copy or overwrite
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It's recommended to download and install
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programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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I'm currently doing a custom network install of Office 2010 Professional Plus 32bit edition. The custom install is working fine with the MSP file in the \Updates folder.
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http://blogs.technet.com/b/office_resource_kit/archive/2011/05/05/using-the-updates-folder-to-deploy-software-updates-with-an-office-2010-installation.aspx
Max Meng
TechNet Community Support

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Hi,
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http://support.microsoft.com/kb/2687567
the update you are looking after for Office 2007 is superseeded by this:
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Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec

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a3ilwan,
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Hi K,
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Installation of Live Office; Update for Office 2003 (KB907417)

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