Installation of Primavera P6 R8.3

Question

Dear folks,
I'm trying to install Primavera P6 R8.3 on my machine with Windows Vista as Operative System (32-bit)
The message that I get is this:
Component Windows Installer 4.5 has failed to install with the following error message:
"Funzione non corretta. "
The following components failed to install:
- Windows Installer 4.5
See the setup log file located at 'C:\Users\Oronzo\AppData\Local\Temp\VSDD4CB.tmp\install.log' for more information.
Could anybody help me to install the software?
Thank you in advance
Below the "install.log" file's content.
The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = SameSite {string}
Property: [ProcessorArchitecture] = Intel {string}
Property: [VersionNT] = 6.0.0 {version}
Running checks for package 'Microsoft DHTML Editing Component', phase BuildList
Running MsiProductCheck with ProductCode '{2EA870FA-585F-4187-903D-CB9FFD21E2E0}'
MsiQueryProductState returned '5'
Setting value '5 {int}' for property 'DHTMLAlreadyInstalled'
The following properties have been set for package 'Microsoft DHTML Editing Component':
Property: [DHTMLAlreadyInstalled] = 5 {int}
Running checks for command 'DHtmlEd\DHtmlEd.msi'
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '6.0.0': false
Result of running operator 'ValueGreaterThan' on property 'DHTMLAlreadyInstalled' and value '0': true
Result of checks for command 'DHtmlEd\DHtmlEd.msi' is 'Bypass'
'Microsoft DHTML Editing Component' RunCheck result: No Install Needed
Running checks for package 'Java(TM) SE Runtime Environment 7.0', phase BuildList
Running MsiProductCheck with ProductCode '{26A24AE4-039D-4CA4-87B4-2F86417015FF}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'JAVA_HOME_64'
Running MsiProductCheck with ProductCode '{26A24AE4-039D-4CA4-87B4-2F83217015FF}'
MsiQueryProductState returned '5'
Setting value '5 {int}' for property 'JAVA_HOME_32'
Running MsiProductCheck with ProductCode '{26A24AE4-039D-4CA4-87B4-2F86417015F0}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'JAVA_HOME1_64'
Running MsiProductCheck with ProductCode '{26A24AE4-039D-4CA4-87B4-2F83217015F0}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'JAVA_HOME1_32'
The following properties have been set for package 'Java(TM) SE Runtime Environment 7.0':
Property: [JAVA_HOME1_32] = -1 {int}
Property: [JAVA_HOME1_64] = -1 {int}
Property: [JAVA_HOME_32] = 5 {int}
Property: [JAVA_HOME_64] = -1 {int}
Running checks for command 'Java\jre-7u15-windows-i586.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'JAVA_HOME_32' and value '3': true
Result of checks for command 'Java\jre-7u15-windows-i586.exe' is 'Bypass'
Running checks for command 'Java\jre-7u15-windows-x64.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'JAVA_HOME_64' and value '3': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': true
Result of checks for command 'Java\jre-7u15-windows-x64.exe' is 'Bypass'
'Java(TM) SE Runtime Environment 7.0' RunCheck result: No Install Needed
Running checks for package 'Windows Installer 4.5', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\WINDOWS\System32' and file 'msi.dll'
Attempting to find file 'C:\WINDOWS\System32\msi.dll'
File version is '4.5.6000.20955'
Setting value '4.5.6000.20955 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 4.5.6000.20955 {version}
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionNT' and value '5.2.0': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.2.0': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionNT' and value '6.0': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'amd64': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '6.0': false
Result of running operator 'ValueExists' on property 'Version9x': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Install'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'amd64': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
'Windows Installer 4.5' RunCheck result: Install Needed
Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Read string value '4.0.30319'
Setting value '4.0.30319 {string}' for property 'DotNet40Full_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
Property: [DotNet40Full_TargetVersion] = 4.0.30319 {string}
Running checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet40Full_TargetVersion' and value '4.0.30129': true
Result of checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe' is 'Bypass'
Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Bypass'
'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: No Install Needed
EULA for components 'Windows Installer 4.5' was accepted.
Copying files to temporary directory "C:\Users\Oronzo\AppData\Local\Temp\VSDD4CB.tmp\"
Copying from 'C:\P6_R83_Client_Applications\WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' to 'C:\Users\Oronzo\AppData\Local\Temp\VSDD4CB.tmp\WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Verifying file integrity of C:\Users\Oronzo\AppData\Local\Temp\VSDD4CB.tmp\WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU
WinVerifyTrust returned 0
File trusted
Running checks for package 'Windows Installer 4.5', phase BeforePackage
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\WINDOWS\System32' and file 'msi.dll'
Attempting to find file 'C:\WINDOWS\System32\msi.dll'
File version is '4.5.6000.20955'
Setting value '4.5.6000.20955 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 4.5.6000.20955 {version}
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '6.0': false
Result of running operator 'ValueExists' on property 'Version9x': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Install'
'Windows Installer 4.5' RunCheck result: Install Needed
Verifying file integrity of C:\Users\Oronzo\AppData\Local\Temp\VSDD4CB.tmp\WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU
WinVerifyTrust returned 0
File trusted
Installing using command 'C:\Users\Oronzo\AppData\Local\Temp\VSDD4CB.tmp\WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' and parameters '/quiet /norestart'
Process exited with code 1
Status of package 'Windows Installer 4.5' after install is 'InstallFailed'

Answer 1

Hi,
From the error it looks like it has a problem installing the Windows update labelled Windows6.0-KB958655-v2-x86.MSU
The install looks like the file is located inside a temp folder so my first question is whether or not you extracted/unzipped the install files first or if you just went straight into the zip file/folder and ran setup.exe
If you did not unzip, please unzip and try again.
If you did unzip it then I would recommend just downloading that file from Microsoft directly and attempting the install.
If that works then go back to the P6 install.
If that fails then you might need to look into some Microsoft forums/support as to why that patch will not install.
Regards
Alex