Installation of software and driver updates

I have been trying to install the software for my laserjet pr0 200 color mfp M276nw printer onto my hp touchsmart 320.  I am able to download the software but the process stops when it gets to the installation portion.  An error message appears.  This same thing is happening when I try to install the hp driver updates that the hp support assistant recommends.  Please help!

Hi,
Do you have the exact Blue Screen Error Message?
If the notebook restarts before you can make a note of the Blue screen then follow these instructions:
Tap F8 when you turn on the notebook. In the F8 screen select "Disable Automatic Restart on failure"
Once you disable it next time when the Blue screen comes up you'll be able to make a note of the Error..Look the error with number 0x0000... and file names at the bottom. That will help us to identify the cause of the Blue screen.
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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    If the notebook restarts before you can make a note of the Blue screen then follow these instructions:
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    Once you disable it next time when the Blue screen comes up you'll be able to make a note of the Error..Look the error with number 0x0000... and file names at the bottom. That will help us to identify the cause of the Blue screen.
    Note:
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    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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