Installation OK but nothing happend when launching Premiere Elements 13

Hi everybody,
I have an issue when launching Premiere Elements 13.
Installation was ok, serial ok.
When launching
- i choose Premiere instead Organizer
- Pop up ask me to connect to my Adobe id account to activate => next
- i enter my id for connection => ok
- Software License Agreement => I agree
And then nothing happen, the dialog box close and ... nothing.
I work on win7 64bits.
I buyed both Photoshop Elements 13  and Premiere Elements together.
I install Photoshop on my job computer and i install Premiere on my personnal computer.May it come from here.
Thanks for your expérience.

Wombat_kio
Premiere Elements 13 on Windows 7 64 bit.
Does the problem exist with and without the antivirus and firewall(s) disabled?
Do you have the latest version of QuickTime installed on your computer with Premiere Elements? And are you running the programs as administrator?
Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
Please look at the hosts file and other considerations included in the following Premiere Elements 12 link and determine if any applies to your Premiere Elements 13 situation
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider, and then we will move forward based on your details in your reply.
Thank you.
ATR

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