Installation photoshop elements 13 and Win 8.1 - Help greatly appreciated

Hello !
Installing photoshop elements 13 on a hp computer with windows 8.1 DO NOT WORK and give ERROR 7 !
the explaining pages on adobe website for error 7 DO NOT GIVE A SOLUTION FOR PROBLEMS WITH WINDOWS 8 !!! (only for XP, seven and vista) !!!!!!!!!!
dowloading elements 13 from adobe website DO NOT INSTALL and bug right at the beginning !!!!!
ANY IDEA WHAT TO DO ?????????
Thanks in advance
André

Hello,
i installed your app manager... in which there is nothing about PSE !!!!!
... and of course nothing changed the same error messages when trying to install PSE
And now how do i uninstall the app manager !!!!!!!!!!!!!!!!!!!?????????????????????
... and still how do i install your PSE !!!
Please  preserve me from adobe's 1000 unsucessful attemps to get to the installation of PSE on a win8.1 system !
thanks
André

Similar Messages

  • Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

    I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
    Any help is greatly appreciated! Thanks!

    Which version of mac os x are you using?
    That looks like the install files for a windows operating system.
    You would need the photoshop elements 6 disk for a mac operating system.

  • Whew get I dies information when I installer Photoshop Elements 11 and Premiere Elements 11

    Whew get I dies information when I installer Photoshop Elements 11 and Premiere Elements 11
    “The installation process has encountered an error while installation Shared Technologies”

    Hi Henningskytte,
    The error indicates that one or more of the following Shared Technologies failed to install:
    Adobe Player for Embedding
    Adobe Help
    Camera Raw plug-in
    Camera Raw profiles
    Adobe ExtendScript Toolkit
    Adobe XMP Panels
    Microsoft Visual Studio runtimes
    To resolve these issues, use the Adobe Support Advisor (ASA) to analyze the installation log file. For instructions, see Analyze install logs with Adobe Support Advisor (ASA).
    Note: If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.
    This Adobe document lists installation troubleshooting steps, including the "Shared Technologies" error
    : http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation -photoshop-elements-premiere.html

  • First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and ge

    First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine.  I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance).  Relucltantly, I am now typing this - and I suspect it will not help in the slightest!  I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you.  Can you please let me know how I can resolve this?  Louise A Fraser

    Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another.  You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
    Click here to get help now Contact Customer Care

  • I just purchased photoshop elements and went to retrieve my serial code.  The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site.  I can not install my product without this.  Please help

    I just purchased photoshop elements and went to retrieve my serial code.  The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site.  I can not install my product without this.  Please help

    Drusso77 if you are continuing to face difficulties locating your serial number then please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  You are also welcome to contact our support team at http://adobe.ly/1aYjbSC.

  • Should I download Disc 2 of Photoshop Elements and remove Disc 1?

    It turns out I have 65 bit processor.  Should I remove the disc 1 version (32 bit) of Adobe Photoshop Elements, and reinstall using Disc 2?  How?

    I'm installing PSE 10 (standalone, not w/Premier) from a box on Win 7-64-bit.  The installation online help says that for Windows, regardless of 64-bit vs 32-bit, to start with disc 1.  The labeling on the discs says the same thing - start with disc 1.  So I did that, expecting at some point to be prompted to switch to disc 2.  But I was never prompted; the installer went ahead and did the whole thing from disc 1.  The installation went, by default, into Program Files (x86), not Program Files.  I can never remember which is for 64- and which is for 32-bit.  Did I get the right version installed in the right place? 

  • Hello! I had Photoshop Elements (and some other products) installed on my Laptob, but lost them because of a system breakdown. Trying to install these programms again, I logged in to my account "my adobe" and immediately found my products listed there plu

    Hello! I had Photoshop Elements (and some other products) installed on my Laptob, but lost them because of a system breakdown. Trying to install these programms again, I logged in to my account "my adobe" and immediately found my products listed there plus a link "download here". But clicking the link didn´t start anything. Nothing happened. How can I get my prgramms installed again?

    Try using a different browser if the link did not work.
    You can also try downloading thru the following page if you can find the version(s) you need...
    Download and Installation Help -
    https://helpx.adobe.com/download-install.html

  • When I try to print, Photoshop Elements 10 crashes.  Please help!!!!

    When I try to print, Photoshop Elements 10 crashes.  Please help!!!

    did you download the installation files?
    if yes, what files (names/extensions) and what sizes?
    if no, copy your cd contents to a desktop folder and attempt to install from the desktop folder.

  • Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"

    I recently upgraded my software from Elements 10 to Elements 12 and had a bit of trouble.  Apparently both 10 and 12 have a way of launching an executable in the background which tends to get "stuck" on my system.  I believe the problem may be related to the network configuration and software mix I live with, but I need to confirm my suspecions and find a way to control the problem.  Here is what I know... I have always experienced a lot of problems using Elements with my NAS device which is a 1TB usb 2.0 connected disk system attached to my Linksys  E3000 Router.  When I got the router, the BIOS software did not correctly support NTFS file systems, but subsequent updates eventually made this possible if you formatted the removable drive on a system in NTFS, you could then hang it on the router and "see" the contents, serve them via Windows Media Player, or iTunes, etc., etc. from a computer atteched to the network, or via wirless directly off the router.  I archived all my photos out on this file system and have successfully indexed it for use with Adobe Photoshop Elements and Adobe Premiere Elements Organizer, but...  When I went to install Elements 12 software I tried to install it without first removing Elements 10, and on a system which had run Elements 10 since the last full reoboot.  During the install of 12 under "shared services install" the installation process "Hung" on a background task with a name like "AdobeElementsAnalyzer.exe" which only shows up in Windows 7 task manager as a running process, not as a full program, but because the file was locked by the system, the install hung.  I eventually figured out that I needed to start the install of Elements 12 software immediately after having rebooted so that this program was not present in the background, and succeeded in completing an install of Elements 12 on my Windows 7 X64 system.  This system required a "special" software download for Premiere Elements, but not for Photoshop Elements which is only apparently avaliable under 32bit emulation mode.  I finally got the "shared components" portion of the X64 Premiere Elements to complete an install, and then set about verifying the onversion/upgrade of the indexes to my photos and video stored out on the NAS.  The same rogue task which prevented me from doing the install showed up agian, taking all the system resources away from my dual processor Intel chip and refusing to let go.   I was forced to terminate it from the task manager.  I strongly suspect that my "issues" are in part due to the extrordinary network latency imposed by the drive connection I'm using to index my photos and videos, and I'm looking for a better approach to using the editors against my master catalog of files, as well as figruing out just what I need to do to insure that all the files I have stored on the drive are accessible by the organizer when I need to pull a copy to work on.
    A complication is that I have two "legacy" Windows XP systems on my network, a reasonably fast Windows Vista Business desktop, and the Windows 7 X64 processor system which is the most powerful system I have.  The Windows file security enhancements to NTFS changed from XP, to Vista, to Windows 7, so files which get saved to the NAS disk inherit a variety of different levels of security under windows.  I have occasionally gone to one of my old XP boxes and "wiped" the security settings by resetting everything via Windows XP.  Because the NAS is so slow, this process can take several hours and must not be interrupted by attempts to do anything affecting the NAS by any of my other networked computers.  To avoid problems with my photo archive, it makes sense to me to do all my editing on copies which have been extracted from the NAS archive and stored on the C: drive (boot drive) of my Win X64 system. 
    What I seriously need to know is this:  When/If I define a "watched" portion of my file system, rather than taking the time to manually import every little change to my photo archives, can I expect the Photoshop Elements Organizer to work properly as long as everything stored on the NAS is stored via the same system which runs Elements with the same active "user" in control so that all the windows 7 file security settings putting stuff on the mapped NAS drive remain properly secured under Win 7 X64?  Frankly I don't care if the files appear "read only" to every other system and identity on my network, but I do need to be able to "see" them.  I have been able to view slide shows and movies stored on the NAS via both my networked iPad, my Apple TV, and using Samsung's funky android and Windows compatible software.  Frankly, I doubt that Microsoft or Apple has full understanding and control of the environment where there is no host "server" other than the eprom based stuff my Linksys E3000 loads to emulate early Windows Media Management architecture, but I mange to get it to work as long as I don't try anything sophisticated with the file permissions.   As a fall back, can I expect individual "imported" bits out on the NAS to remain stable if indexed and used only by the Elements Organizer running on my Win 7 X64 system?
    I am seriously considering converting an old WinXP desktop into a UNIX box which could be configured as a "Server" for everything stored on the NAS and be done with my problems in return for the power required to run the server all the time so stuff is there when I need it.  Any recommendations?
    Message was edited by: [email protected]

    Adobe hasn't said whether it officially supports PSE 7 on Windows 7.  But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now.  This is all very preliminary, and we'll learn more as more people post here.

  • Am new to mac.  Just purchased downloaded adobe photoshop elements and in order to open it, it wants a serial number.  I downloaded it, so I don't have a redemtion number or a serial number.  Obviously I am missing something; however I really do want to t

    Am new to Mac.  Downloaded Adobe Photoshop Elements and am trying to open it but they want a redemption code and a serial number.  Since I downloaded it I don't have either of those but apparently I am missing something because I can't use it unless I enter that info and I don't know where to find it.  Can you please help me figure this out.  If I purchased the software I would have the serial number but as I said, I purchased and downloaded.  Marianne

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    -and https://forums.adobe.com/thread/1572504
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Product information - photoshop elements and photoshop cc

    Dear Sirs!
    My brother (student - polytechnical school) and I (Student - university) are very interested in your products
    Photoshop CC and Photoshop Elements 13.
    What would you recommend and what are the distinctions?  Would there be a possibilty to buy one of this two products once for 2-3 laptops/PCs
    and in the Student and Teacher Edition? (no monthly subscription)
    Thank you very much in advance for your kindly help!!
    Kind regards
    Kerstin

    Mstina61
    Could you clarify...what is not opening -  Photoshop Elements AND Premiere Elements or just one or the other?
    How did you install these programs, from installation files obtained online from Adobe OR from installation disc from a boxed bundled packaging of Photoshop Elements and Premiere Elements? Do you have purchased serial numbers or are you dealing with the tryouts?
    Please excuse the question, but I do not want to take anything for granted...are you making a distinction between download and install if you are working from installation files obtained onlien from Adobe. In the latter case, after the download, you need to install the program(s) from the Setup.exe that comes with each of the programs.
    Please supply more information and then we can decide on the appropriate troubleshooting strategy.
    Thanks.
    ATR

  • Photoshop elements and premiere 12

    I have photoshop elements and premiere 12.  I have been unable to edit my pictures.  I can go to the organizer but cannot go to editor.  It will tell me to sign in and acts like it is goint to work but nothing happens, it just stops and stays on organizer.  Can anyone help me.  I have tried to uninstall and reinstall but it does not  help. Thanks for any help I can get.

    Has your trial expired?
    Were there any errors during installation? Is this an Admin user account?
    Please see- http://forums.adobe.com/message/5932711
    Thanks
    Andaleeb

  • I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro.  It didn't give me an option when purchasing. wh

    I purchased Photoshop Elements and Premiere package today.  I have been trying to download them but it tells me the serial numbers are inapplicable.  I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" .  I don't remember being given an option for mac or windows  when purchasing.  what can i do now?

    Return, cancel, or exchange an Adobe order

  • What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

    I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side.  Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on.    I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop.  I would tend to agree with him.   
    Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly.  Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs.  I do not need fancier programs.  I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books. 
    Others say i need a solid state hard drive to solve the problem.  Others say the only way i will ever solve the problem is to switch to a MAC.  Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered.  I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full.   All suggestions involve big outlays of money, with no guarantee that things will be any better.  I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software. 
    I am thinking of adding an additional internal hard drive, but not sure that is going to help either.  Could i put all my Photoshop of the second hard drive, and might that speed things up? 
    Adobe is rather worthless in trying to get help from them.  I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls.  I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end.  So i am hoping you guys can give me some clues of the best thing to do.
    Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC?  I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible. 
    Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
    Would appreciate any suggestions anyone has.  I am in the middle of another project so now is probably not the best time to consider any major changes.  But any comments would be appreciated.
    Ron

      Premiere Elements 10 is now 64 bit, but not PSE10.
    Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
    Click image to enlarge
    Turn off face recognition and the auto-analyzer to improve performance.
    When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

  • How do i find a serial number for adobe photoshop elements and adobe premiere that i purchased in a store?

    i have bought adobe photoshop elements and adobe premiere elements in a bundle pack from a store and i cant find a serial code on the box that works so if someone could help me with that, that would be great!

    Hi Michael,
    Please refer the following help article on Find your serial number quickly
    Hope this helps.
    Please let us know in case of any problem.
    Thanks and Regards,
    Sumit Singh

Maybe you are looking for

  • EA1 - Cannot Change Date Format in SQL Results

    In version 1.2, I used to go to Tools > Preferences > Database > NLS Paramters and change the date format there. The change would then be reflected in the SQL results for date columns. When I try to do the same thing in 1.5 EA1, the date format is al

  • Oracle 11g memory_target best practices

    Hi expert. I'll use memory_target in my oracle 11g enviroment. There is a best practices, or formula, for to choose my memory_target? There is a memory_target limit? (for example 128gb) Many thanks

  • Protect images / content in PDF...

    Hi, How can I set up securities to protect copying of images / general content of a PDF? I went through the settings in Acrobat, but could not find what the name of this feature is. Thanks!

  • Error when Creating a PO from an Awarded RFP

    Hello ESO Experts. I have a Question of integration topic. I was trying to create a PO from RFP that was alredy awarded. When i went to the tab Awards , selected Scripts  -> Publish to ERP i got the next error ID: Content is not allowed in prolog. Wh

  • Connection Pooling: Do I have to do anything special to use it?

    All, I've a question about connection pooling. This is my scenario: * Web user makes a request. * Request comes to a module (M1). * M1 calls my module (M2). * M1 and M2 are both java libraries. This is what M1 does: * It does a JNDI lookup and gets a