Installation - Photoshop has installed, but it doesn't open when I select the program?

Has anyone else had a similar issue?

Thanks for the reply
It makes perfect sense - ...now... - will keep in mind next time I get stuck. The problem somehow resolved itself.
Enjoy your day.
Tabita

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Well first of all this is a public forum, so keep that in mind. The users here generally can not look up your case numbers.
If AppleCare didn't work out for you, I believe your next step is
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Unfortunately, their case indexing is on a different database, and they will not be able to look up your case number either. However, their support is free, and despite it may take a few bounces of emails back and forth, there is a decent chance they may be able to get a solution.
Or... you can still try to shoot the **** with us here, which is Ok as well. But you'll have to keep in mind we can't look up your case numbers.
By the way, the link for a refund, I think is for the same link I just gave you, so on second though, mabye it's best to just go there.

I already have PS elements 12. I just installed PS elements 13, but it doesn't open when I go to pictures, only PS Elements 12 opens. Should I uninstall PS elements 12?

I now use Photoshop Elements 12 on my computer. I just installed PS Elements 13. But PS 13 icon does not show up on my desktop and when I open a picture, PS Elements 12 opens it. Should I uninstall PS Elements 12? If I do, will I lose my pictures?

You may set PE 13 as default program to open pictures.
If you are on window Right click on the file which you wish to open and click on propeties.
Then Right to "open with" click on change and select Photoshop Elemets 13, then click on Ok, Apply.

Good install - but QT doesn't open

I did a complete install without any errors. I try to start quicktime and it never opens. I went through all the suggested troubleshooting to no avail.
I can open the control panel but when I try to use anything on the control panel I get this error ...
An exception error occurred while trying to run Shell32.dll,Control_Rundll" "c:\Program Files\Quicktime\QTSystem\Quicktime.cpl"
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Rick

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Description of the Windows Installer CleanUp Utility
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Message was edited by: BlairMac

I replied to you on the "Is it this simple?" thread.

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Try two things: (1) Click on the Workspace menu (you screen shot shows it is set on Essentials) and choose Reset Essentials. If that doesn't work, try (2) restoring your InDesign preferences. Here's how:
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Nobody can tell you anything without proper system info or other technical details. This is a licensing error that could have al lsorts of potential causes.
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Hello,
I have a user who has problems opening Adobe XI. I have searched the forums for answers and tried a number of things. I was hoping someone had a clear explanation for this issue or any additional suggestions.
Problem: Adobe doesn't open when clicked. The AcroRD32.exe shows in the task manager but the GUI never comes up. When reinstall the software the user is fine for about a month and then the issue comes back.
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Delete the user profile
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Thanks,

Also here is a copy of the Windows log errors that keep coming up with the program doesn't open:
[11/12/2014 1:14 PM]
Log Name:      Application
Log Name:      Application
Source:        Application Error
Date: 11/12/2014 10:59:54 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      3XT41M1.rocgroup.com
Description:
Faulting application name: Acrobat.exe, version: 11.0.9.29, time stamp: 0x5412b52e
Faulting module name: Acrobat.dll, version: 11.0.9.29, time stamp: 0x5412b501
Exception code: 0xc0000005
Fault offset: 0x00cef2ee
Faulting process id: 0x15e4
Faulting application start time: 0x01cffeaad7378bd7
Faulting application path: <C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe>
Faulting module path: <C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll>
Report Id: 1608dff9-6a9e-11e4-8f30-0026b9cf21cb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
<Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-12T18:59:54.000000000Z" />
<EventRecordID>100608</EventRecordID>
    <Channel>Application</Channel>
<Computer>3XT41M1.rocgroup.com</Computer>
    <Security />
</System>
<EventData>
    <Data>Acrobat.exe</Data>
    <Data>11.0.9.29</Data>
    <Data>5412b52e</Data>
    <Data>Acrobat.dll</Data>
    <Data>11.0.9.29</Data>
    <Data>5412b501</Data>
    <Data>c0000005</Data>
    <Data>00cef2ee</Data>
    <Data>15e4</Data>
    <Data>01cffeaad7378bd7</Data>
    <Data>C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe</Data>
    <Data>C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll</Data>
<Data>1608dff9-6a9e-11e4-8f30-0026b9cf21cb</Data>
</EventData>
</Event>

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Just like the title says, iTunes doesn't open when I click the shortcut in the Start menu. It appears in the windows task manager under proccesses as 'iTunes.exe *32'. Sometimes it will open 10-15 minutes later. It worked just fine until a few weeks ago. I have tried running as Administrator, I've tried uninstalling/reinstalling multiple times. Not sure what else I can do. I need to use iTunes to synce my mom's iPhone 4S and my iPod touch 3 Generation. Any help is greatly appreciated!
Windows 7 Ultimate 64 bit
Intel Pentium Dual-Core E6300 2.8GHz
nVidia Geforce GT520 2GB
8 GB RAM

You said it was showing in the processes as
iTunes.exe *32
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http://support.apple.com/kb/ht1923
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I HAVE A NOTE THAT PRE12 STI INSTALLER HAS BEEN SUCCESSFULLY INSTALLED, BUT THIS DOESN'T HELP ME?

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Installation - Photoshop has installed, but it doesn't open when I select the program?

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