Installation problem / Adobe photoshop elements 13

Hello,
I have bought "Adobe photoshop elements 13" download-card for Windows/Mac OS for my Windows 7. I downloaded it and tried to install it, but I can´t. I need the 64-bit Version, but I could only download the 32-bit Version, though it didn´t say that it is only suitable for 32-bit Computers.
Does anyone know what to do?
I would be glad about any help!

You can get the 64 bit version of pse 13 from here:
Download Photoshop Elements products | 13, 12, 11, 10

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