Installation problem photoshop 5.0

hello! I deinstalled photoshop 5.0 by mistake, and have problems with re-installation. I restarted pc, deactivated kaspersky antivirus and put in CD, but nothing happens except the audible spinning of the CD. No installation dialogue appears on the screen... can someone help?
thanks

hello again, I de-installed it again with a special deinstalling program (there was maybe a rest of the program on the PC) and when clicking on SETUP.EXE, ignored the DLL failure message and THEN it started installing... it seems to work again now.. thanks for your time...

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    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | START - Installer Session
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | RIBS version: 7.0.0.108
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/08/14 11:47:12:824 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ::START TIMER:: [Total Timer]
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | CHECK: Single instance running
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | CHECK : Credentials
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Load Deployment File
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | CHECK : Another Native OS installer already running
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Create Required Folders
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Assuming install mode
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Looking up install source path
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Sync Media DB ...
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ::START TIMER:: [Sync Media DB]
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Pre check media db sync
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | End of Pre check media db sync. Exit code: 0
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | :: END TIMER :: [Sync Media DB] took 174.577 milliseconds (0.174577 seconds) DTR = 1260.19 KBPS (1.23065 MBPS)
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Ready to initialize session to start with ...
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ::START TIMER:: [CreatePayloadSession]
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updated source path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
    02/08/14 11:47:12:825 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating media info for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:47:12:826 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Type: 1, Volume Order: 1, Media Name: PSE 12
      Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
    02/08/14 11:47:12:826 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating media info for: {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:47:12:827 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Type: 1, Volume Order: 1, Media Name: PSE 12
      Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
    02/08/14 11:47:12:827 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating media info for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
    02/08/14 11:47:12:828 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Type: 1, Volume Order: 1, Media Name: PSE 12
      Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
    02/08/14 11:47:12:828 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating media info for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:47:12:829 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Type: 1, Volume Order: 1, Media Name: PSE 12
      Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
    02/08/14 11:47:12:829 | [INFO] |  | OOBE | DE |  |  |  | 7824 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/08/14 11:47:12:838 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
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    02/08/14 11:47:12:844 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ______ Verify Dependency Subscribers ______
    02/08/14 11:47:12:844 | [INFO] |  | OOBE | DE |  |  |  | 7824 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/08/14 11:47:12:844 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
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    02/08/14 11:47:12:844 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
    02/08/14 11:47:12:844 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
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    02/08/14 11:47:12:845 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Ignoring deployment input for the INSTALLDIR: marked as fixed
    02/08/14 11:47:12:845 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Setting property "deploymentFile" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\deploy\PSE12STIInstaller.install.xml
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    02/08/14 11:47:12:845 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Setting property "mode" to: silent
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    02/08/14 11:47:12:845 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Overwrite property "mode" to: silent
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    02/08/14 11:47:12:845 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Deciding what installer mode to use...
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    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: false
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}  is none
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: false
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}  is none
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: false
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}  is none
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: false
    02/08/14 11:47:12:850 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}  is install
    02/08/14 11:47:12:851 | [INFO] |  | OOBE | DE |  |  |  | 7824 | END Setting requested payload actions
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Collected advanced path check information for INSTALLDIR
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | INSTALLDIR is a well-formed path
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | INSTALLDIR is not the root path
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | INSTALLDIR is on a local volume
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | INSTALLDIR is on a writable volume
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | INSTALLDIR is not on a case sensitive volume
    02/08/14 11:47:12:860 | [INFO] |  | OOBE | DE |  |  |  | 7824 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
    02/08/14 11:47:15:403 | [INFO] |  | OOBE | DE |  |  |  | 7824 | BEGIN InstallOperationsQueue Unordered operations
    02/08/14 11:47:15:403 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation install
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    02/08/14 11:47:15:403 | [INFO] |  | OOBE | DE |  |  |  | 7824 | END InstallOperationsQueue Unordered operations
    02/08/14 11:47:15:403 | [INFO] |  | OOBE | DE |  |  |  | 7824 | BEGIN InstallOperationsQueue Ordered operations
    02/08/14 11:47:15:404 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation install
    02/08/14 11:47:15:404 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation install
    02/08/14 11:47:15:404 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation install
    02/08/14 11:47:15:404 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation install
    02/08/14 11:47:15:404 | [INFO] |  | OOBE | DE |  |  |  | 7824 | END InstallOperationsQueue Ordered operations
    02/08/14 11:47:15:586 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Payloads passed preflight validation.
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Call PreSession Custom Hook
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 | BEGIN InstallOperationsQueue Unordered operations
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 | END InstallOperationsQueue Unordered operations
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 | BEGIN InstallOperationsQueue Ordered operations
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation install
    02/08/14 11:47:15:590 | [INFO] |  | OOBE | DE |  |  |  | 7824 | END InstallOperationsQueue Ordered operations
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    02/08/14 11:47:16:288 | [INFO] |  | OOBE | DE |  |  |  | 6852 | Installer Operation: PayloadInstaller
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    02/08/14 11:47:16:292 | [INFO] |  | OOBE | DE |  |  |  | 6852 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
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    02/08/14 11:47:43:317 | [INFO] |  | OOBE | DE |  |  |  | 6852 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
    02/08/14 11:47:43:576 | [INFO] |  | OOBE | DE |  |  |  | 6852 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
    02/08/14 11:47:43:991 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:43:991 | [INFO] |  | OOBE | DE |  |  |  | 7824 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 27710.6 milliseconds (27.7106 seconds) DTR = 12634.5 KBPS (12.3383 MBPS)
    02/08/14 11:47:44:484 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating driver data - Action: Add driver entry
    02/08/14 11:47:44:485 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
    02/08/14 11:47:44:887 | [INFO] |  | OOBE | DE |  |  |  | 7824 | User specified overrideFile:
    02/08/14 11:47:45:011 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
    02/08/14 11:47:45:011 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for post-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
    02/08/14 11:47:45:720 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:47:45:721 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
    02/08/14 11:47:45:725 | [INFO] |  | OOBE | DE |  |  |  | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:45:725 | [INFO] |  | OOBE | DE |  |  |  | 7856 | Installer Operation: PayloadInstaller
    02/08/14 11:47:45:725 | [INFO] |  | OOBE | DE |  |  |  | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:45:725 | [INFO] |  | OOBE | DE |  |  |  | 7856 | Request to install payload
    02/08/14 11:47:45:728 | [INFO] |  | OOBE | DE |  |  |  | 7856 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:47:47:614 | [INFO] |  | OOBE | DE |  |  |  | 7856 | Extracting assets complete. Number assets: 1
    02/08/14 11:47:47:615 | [INFO] |  | OOBE | DE |  |  |  | 7856 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
    02/08/14 11:47:47:641 | [INFO] |  | OOBE | DE |  |  |  | 7856 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
    02/08/14 11:47:48:546 | [INFO] |  | OOBE | DE |  |  |  | 7856 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
    02/08/14 11:47:49:042 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:49:042 | [INFO] |  | OOBE | DE |  |  |  | 7824 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 3320.18 milliseconds (3.32018 seconds) DTR = 7658.62 KBPS (7.47912 MBPS)
    02/08/14 11:47:50:147 | [INFO] |  | OOBE | DE |  |  |  | 7824 | User specified overrideFile:
    02/08/14 11:47:53:357 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
    02/08/14 11:47:53:357 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:47:54:046 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:47:54:047 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
    02/08/14 11:47:54:052 | [INFO] |  | OOBE | DE |  |  |  | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:54:052 | [INFO] |  | OOBE | DE |  |  |  | 6744 | Installer Operation: PayloadInstaller
    02/08/14 11:47:54:052 | [INFO] |  | OOBE | DE |  |  |  | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:54:052 | [INFO] |  | OOBE | DE |  |  |  | 6744 | Request to install payload
    02/08/14 11:47:54:060 | [INFO] |  | OOBE | DE |  |  |  | 6744 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:47:55:882 | [INFO] |  | OOBE | DE |  |  |  | 6744 | Extracting assets complete. Number assets: 1
    02/08/14 11:47:55:883 | [INFO] |  | OOBE | DE |  |  |  | 6744 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
    02/08/14 11:47:55:927 | [INFO] |  | OOBE | DE |  |  |  | 6744 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
    02/08/14 11:47:56:546 | [INFO] |  | OOBE | DE |  |  |  | 6744 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
    02/08/14 11:47:56:770 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:56:770 | [INFO] |  | OOBE | DE |  |  |  | 7824 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 2723.01 milliseconds (2.72301 seconds) DTR = 9968.39 KBPS (9.73475 MBPS)
    02/08/14 11:47:57:262 | [INFO] |  | OOBE | DE |  |  |  | 7824 | User specified overrideFile:
    02/08/14 11:47:57:822 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
    02/08/14 11:47:57:823 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:47:57:906 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for pre-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:47:57:906 | [INFO] |  | OOBE | DE |  |  |  | 7824 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
    02/08/14 11:47:57:910 | [INFO] |  | OOBE | DE |  |  |  | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:57:910 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Installer Operation: PayloadInstaller
    02/08/14 11:47:57:910 | [INFO] |  | OOBE | DE |  |  |  | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:57:910 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Request to install payload
    02/08/14 11:47:57:913 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:47:58:090 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Extracting assets complete. Number assets: 1
    02/08/14 11:47:58:091 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
    02/08/14 11:47:58:093 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Evaluating condition# 1(Seq 1)
    02/08/14 11:47:58:093 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Condition failed(Seq 1)
    02/08/14 11:47:58:093 | [INFO] |  | OOBE | DE |  |  |  | 6928 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
    02/08/14 11:47:58:474 | [INFO] |  | OOBE | DE |  |  |  | 6928 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
    02/08/14 11:47:58:711 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:47:58:711 | [INFO] |  | OOBE | DE |  |  |  | 7824 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 805.066 milliseconds (0.805066 seconds) DTR = 49.6854 KBPS (0.0485209 MBPS)
    02/08/14 11:47:59:070 | [INFO] |  | OOBE | DE |  |  |  | 7824 | User specified overrideFile:
    02/08/14 11:47:59:167 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
    02/08/14 11:47:59:167 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Calling the custom action code for post-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:47:59:167 | [INFO] |  | OOBE | DE |  |  |  | 7824 | No operation.  We're done:
    02/08/14 11:47:59:169 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating driver data - Action: Remove driver entry
    02/08/14 11:47:59:171 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 405150KB
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Successfully installed 4 components:
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 |  - PSE12 STI Installer
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 |  - Photoshop Camera Raw for Elements 12 (64 bit)
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 |  - Camera Profiles Installer
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 |  - Photoshop Camera Raw for Elements 12
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Total components repaired: 0
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Total components removed: 0
    02/08/14 11:48:01:356 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Call PostSession Custom Hook
    02/08/14 11:48:01:358 | [INFO] |  | OOBE | DE |  |  |  | 7824 | :: END TIMER :: [Total Timer] took 48960.3 milliseconds (48.9603 seconds) DTR = 8218.17 KBPS (8.02555 MBPS)
    02/08/14 11:48:02:359 | [INFO] |  | OOBE | DE |  |  |  | 7824 | Exit Code: 0 - No error.
    02/08/14 11:48:02:359 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:48:02:359 | [INFO] |  | OOBE | DE |  |  |  | 7824 | END - Installer Session
    02/08/14 11:48:02:359 | [INFO] |  | OOBE | DE |  |  |  | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | START - Installer Session
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | RIBS version: 7.0.0.108
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ::START TIMER:: [Total Timer]
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | CHECK: Single instance running
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | CHECK : Credentials
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Load Deployment File
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | CHECK : Another Native OS installer already running
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Create Required Folders
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Assuming uninstall mode
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Lookup for master payload
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Ready to initialize session to start with ...
    02/08/14 11:49:50:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ::START TIMER:: [CreatePayloadSession]
    02/08/14 11:49:50:381 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
    02/08/14 11:49:50:381 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ----------------- CreatePayloadSession: machine is x64 ---------------
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ______ Verify Dependency Subscribers ______
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
    02/08/14 11:49:50:399 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Ignoring deployment input for the INSTALLDIR: marked as fixed
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Setting property "deploymentFile" to: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller\PSE12STIInstaller.remove.xml
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Setting property "driverAdobeCode" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Setting property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Setting property "mode" to: silent
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Overwrite property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Overwrite property "mode" to: silent
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Found payload actions:
    02/08/14 11:49:50:402 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Deciding what installer mode to use...
    02/08/14 11:49:50:405 | [INFO] |  | OOBE | DE |  |  |  | 2052 | BEGIN Setting requested payload actions
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: true
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}  is remove
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Selection of payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is forbidden by the policy. Reason: Free payload
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: true
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}  is none
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: true
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}  is none
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: true
    02/08/14 11:49:50:406 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}  is none
    02/08/14 11:49:50:407 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END Setting requested payload actions
    02/08/14 11:49:50:407 | [INFO] |  | OOBE | DE |  |  |  | 2052 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 | BEGIN InstallOperationsQueue Unordered operations
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END InstallOperationsQueue Unordered operations
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 | BEGIN InstallOperationsQueue Ordered operations
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation remove
    02/08/14 11:49:53:140 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END InstallOperationsQueue Ordered operations
    02/08/14 11:49:53:152 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Payloads passed preflight validation.
    02/08/14 11:49:53:152 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Call PreSession Custom Hook
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 | BEGIN InstallOperationsQueue Unordered operations
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END InstallOperationsQueue Unordered operations
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 | BEGIN InstallOperationsQueue Ordered operations
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 |   Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}:  with operation remove
    02/08/14 11:49:53:155 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END InstallOperationsQueue Ordered operations
    02/08/14 11:49:53:157 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for pre-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:53:160 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
    02/08/14 11:49:53:162 | [INFO] |  | OOBE | DE |  |  |  | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:53:162 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Installer Operation: PayloadUninstaller
    02/08/14 11:49:53:162 | [INFO] |  | OOBE | DE |  |  |  | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:53:162 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:55:286 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Effective AdobeCode for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:55:287 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Uninstalling payload
    02/08/14 11:49:55:290 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:49:55:307 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
    02/08/14 11:49:55:308 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
    02/08/14 11:49:55:308 | [INFO] |  | OOBE | DE |  |  |  | 5584 | Physical payload uninstall result:0
    02/08/14 11:49:55:369 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:55:369 | [INFO] |  | OOBE | DE |  |  |  | 2052 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 2208.15 milliseconds (2.20815 seconds) DTR = 3.62295 KBPS (0.00353803 MBPS)
    02/08/14 11:49:55:373 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Updating driver data - Action: Add driver entry
    02/08/14 11:49:55:374 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
    02/08/14 11:49:55:590 | [INFO] |  | OOBE | DE |  |  |  | 2052 | User specified overrideFile:
    02/08/14 11:49:55:955 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
    02/08/14 11:49:55:956 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for post-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
    02/08/14 11:49:55:962 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:49:55:965 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
    02/08/14 11:49:55:967 | [INFO] |  | OOBE | DE |  |  |  | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:55:967 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Installer Operation: PayloadUninstaller
    02/08/14 11:49:55:967 | [INFO] |  | OOBE | DE |  |  |  | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:55:967 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:49:56:068 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Effective AdobeCode for: {48808D2E-1636-4A97-8E3C-477ED8351707} is {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:49:56:068 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Uninstalling payload
    02/08/14 11:49:56:070 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:49:56:118 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
    02/08/14 11:49:56:126 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
    02/08/14 11:49:56:130 | [INFO] |  | OOBE | DE |  |  |  | 4320 | Physical payload uninstall result:0
    02/08/14 11:49:56:168 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:56:168 | [INFO] |  | OOBE | DE |  |  |  | 2052 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 202.911 milliseconds (0.202911 seconds) DTR = 135804 KBPS (132.621 MBPS)
    02/08/14 11:49:56:303 | [INFO] |  | OOBE | DE |  |  |  | 2052 | User specified overrideFile:
    02/08/14 11:49:56:461 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
    02/08/14 11:49:56:462 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
    02/08/14 11:49:56:467 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:49:56:471 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
    02/08/14 11:49:56:474 | [INFO] |  | OOBE | DE |  |  |  | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:56:474 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Installer Operation: PayloadUninstaller
    02/08/14 11:49:56:474 | [INFO] |  | OOBE | DE |  |  |  | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:56:474 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:49:56:611 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Effective AdobeCode for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:49:56:611 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Uninstalling payload
    02/08/14 11:49:56:613 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:49:56:617 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
    02/08/14 11:49:56:622 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
    02/08/14 11:49:56:626 | [INFO] |  | OOBE | DE |  |  |  | 5428 | Physical payload uninstall result:0
    02/08/14 11:49:56:675 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:56:675 | [INFO] |  | OOBE | DE |  |  |  | 2052 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 203.705 milliseconds (0.203705 seconds) DTR = 123100 KBPS (120.215 MBPS)
    02/08/14 11:49:56:810 | [INFO] |  | OOBE | DE |  |  |  | 2052 | User specified overrideFile:
    02/08/14 11:49:56:974 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
    02/08/14 11:49:56:975 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
    02/08/14 11:49:56:981 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for pre-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
    02/08/14 11:49:56:986 | [INFO] |  | OOBE | DE |  |  |  | 2052 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
    02/08/14 11:49:56:989 | [INFO] |  | OOBE | DE |  |  |  | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:56:989 | [INFO] |  | OOBE | DE |  |  |  | 936 | Installer Operation: PayloadUninstaller
    02/08/14 11:49:56:989 | [INFO] |  | OOBE | DE |  |  |  | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:49:56:989 | [INFO] |  | OOBE | DE |  |  |  | 936 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
    02/08/14 11:49:57:390 | [INFO] |  | OOBE | DE |  |  |  | 936 | Effective AdobeCode for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
    02/08/14 11:49:57:391 | [INFO] |  | OOBE | DE |  |  |  | 936 | Uninstalling payload
    02/08/14 11:49:57:393 | [INFO] |  | OOBE | DE |  |  |  | 936 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/08/14 11:49:57:397 | [INFO] |  | OOBE | DE |  |  |  | 936 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
    02/08/14 11:50:04:900 | [INFO] |  | OOBE | DE |  |  |  | 936 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
    02/08/14 11:50:05:721 | [INFO] |  | OOBE | DE |  |  |  | 936 | Physical payload uninstall result:0
    02/08/14 11:50:05:820 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:50:05:820 | [INFO] |  | OOBE | DE |  |  |  | 2052 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 8834.27 milliseconds (8.83427 seconds) DTR = 40207.9 KBPS (39.2656 MBPS)
    02/08/14 11:50:06:099 | [INFO] |  | OOBE | DE |  |  |  | 2052 | User specified overrideFile:
    02/08/14 11:50:06:244 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
    02/08/14 11:50:06:245 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Calling the custom action code for post-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
    02/08/14 11:50:06:251 | [INFO] |  | OOBE | DE |  |  |  | 2052 | No operation.  We're done:
    02/08/14 11:50:06:253 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Updating driver data - Action: Remove driver entry
    02/08/14 11:50:06:255 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Total components installed: 0
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Total components repaired: 0
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Successfully removed 4 components:
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 |  - PSE12 STI Installer
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 |  - Photoshop Camera Raw for Elements 12 (64 bit)
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 |  - Camera Profiles Installer
    02/08/14 11:50:08:367 | [INFO] |  | OOBE | DE |  |  |  | 2052 |  - Photoshop Camera Raw for Elements 12
    02/08/14 11:50:08:368 | [INFO] |  | OOBE | DE |  |  |  | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/08/14 11:50:08:368 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Restarting your computer is recommended:
    02/08/14 11:50:08:368 | [INFO] |  | OOBE | DE |  |  |  | 2052 | In order to complete the installation, please restart the computer
    02/08/14 11:50:08:368 | [INFO] |  | OOBE | DE |  |  |  | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/08/14 11:50:08:368 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Call PostSession Custom Hook
    02/08/14 11:50:08:377 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Begin cleaning up local media db.
    02/08/14 11:50:09:600 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Deleting local media db.
    02/08/14 11:50:09:601 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Done cleaning up local media db.
    02/08/14 11:50:09:601 | [INFO] |  | OOBE | DE |  |  |  | 2052 | :: END TIMER :: [Total Timer] took 19257.1 milliseconds (19.2571 seconds) DTR = 21159 KBPS (20.6631 MBPS)
    02/08/14 11:50:10:602 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Uninstalling AAM
    02/08/14 11:50:10:758 | [INFO] |  | OOBE | DE |  |  |  | 2052 | AAM Uninstall Status: 0 and 0
    02/08/14 11:50:10:758 | [INFO] |  | OOBE | DE |  |  |  | 2052 | Exit Code: 0 - No error.
    02/08/14 11:50:10:758 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/14 11:50:10:758 | [INFO] |  | OOBE | DE |  |  |  | 2052 | END - Installer Session
    02/08/14 11:50:10:758 | [INFO] |  | OOBE | DE |  |  |  | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Thank you very much.
    I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems!

  • Can you download a 32 bit installer for photoshop elements 12 to install on a 64 bit system (windows 7)

    can you download a 32 bit installer for Photoshop elements 12 to install on a 64 bit system (windows 7). Thanks in advance

    yes, if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • ++ Debugging ACR Installation Problems ++

    If Photoshop CS2/Bridge is not working correctly after you attempt to install ACR (Adobe Camera Raw) 3.1 or higher, here a some hints on how to debug common installation problems.
    1. Make sure that "Camera Raw" appears exactly once in Photoshop's "About Plug-in" menu. If it appears zero times, you did not install the plug-in in a correct location. The correct location is shown below. If it appears more than one time, you have multiple copies of the plug-in installed.
    The new location for Adobe Camera Raw 3.x and 4.x is:
    >Mac: /Library/Application Support/Adobe/Plug-ins/CS2/File Formats/
    b Note: that the Library folder refered to above is that found at root level and NOT the User/Library folder.
    >Win: \Program Files\Common Files\Adobe\Plug-ins\CS2\File Formats\
    2. If "Camera Raw" appears exactly once in the "About Plug-in" menu, then pick that item and make sure the Camera Raw about box shows version 3.1 or higher. If not, you have the wrong version of Camera Raw installed.
    3. Run Bridge and pick "Camera Raw Preferences..." from the Bridge(Mac) or Edit(Win) menu. If the command is grayed out, then you don't have Camera Raw installed in the correct place. If the Camera Raw preferences dialog does not have "Version 3.1 or higher" in the title bar, you have the wrong version of Camera Raw installed.
    If after you verify that that 1, 2 and 3 are correct, and you are still having problems (e.g. generic raw image icons in lieu of thumbnail previews), then next step is to purge the Adobe Bridge cache for any folders you are having problems with. The command to use is:
    "Tools->Cache->Purge Cache for this Folder".

    Understood guys. But let me make a few points.
    1. Clearly I'm not the only one who had this problem. In fact, I wasn't the first person in this THREAD to have the problem.
    2. I'm fairly computer savvy, and have worked with Photoshop for several years.
    3. Yes, it does say c: in point 3, but I find it odd that in point 4 it does say Program Files/.... A very strange way to write it. Also, the c: drive is the default installation drive, so it's not idiocy for someone to assume that the file would be located on the same drive as you selected for installation.
    4. This is not about technically right or wrong. I never said that the instructions were wrong. I merely was trying to make a suggestion that would help people avoid the same trap I fell into. Was it my mistake? Yes. Would my clarifying suggestion perhaps help others avoid making the mistake I did. I would hope so. Also, as someone else suggested in this thread, Adobe SHOULD have written an installation program for the ACR 3.1 upgrade that did the placing automatically. After all, EVERYONE knew that ACR3.1 would be released shortly after the release for CS2...in fact Mr. Knoll himself was quoted in other forums about when D2X compatibility would actually happen.
    5. The purpose of these forums is to be helpful to other users--not to be patronizing or rude. I'm a big Photoshop fan, and a loyal customer. I'm also in the service industry, and I would bet that customer service experts would raise an eyebrow or two about the tone contained in certain messages in this thread, including from an Adobe employee.
    Just my two cents. Flame away if you must. But you might want to take a look at what I actually suggested in my last message before lighting up the torch.

  • Installation of Photoshop Elements 7 stops, then deinstalls before registration

    Hi Forum,
    I wanted to install my Adobe Photoshop Elements 7 again on my PC (Windows 8.1).
    It already worked on this PC, but it stopped working because a .dll was missing and it said it could be fixed with reinstalling the Program.
    But now, when I want to install everything starts fine. I agree to the terms of licence, I can confirm where it should be installed and I can type in my serial number.
    Then it starts installing. When it comes to registration it stops and deinstalls everything again.
    Then a window pops up telling me that the process was disrupted before ending and I should try again, if I want to end the installation.
    Photoshop is definitly not on my PC anymore, so it can not be, that the old version is causing a conflict withe the new installation.
    I do not know anymore what .dll it wanted and I dont know how to find out now.
    Can somebody help?
    Thanks!
    plei123

    try running the cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 to see if it can find anything to remove.
    install using compatibility mode and right click the setup file and click 'run as administrator'.

  • PSE9 Installation problems

    I've just purchased a tablet that comes with a host of programs, one of which is PSE9, which I am trying to install, with no luck. The installation almost completes but stops at "Shared Technologies" and rolls back the installation. I've tried multiple times with the same problem. I've gone though the installation problem checklist and the problem still persists. I've closed all other Adobe programs and triple checked the processes tab of the Task Manager to make sure no other Adobe programs are running. I've also tried the advice offered in this thread with no luck. I do not run any other Photoshop programs; this is my first purchase in quite some time.
    I'm not very good with computers, but I am running Windows 7 64-bit with 32.2GB free.
    Please help! I'm at the end of my rope.

    I should have been more clear! I mean I have purchased a drawing tablet that comes with a CD to install PSE9, not a handheld tablet.
    @Bill: I might have missed something when shutting off my anti-virus, so I'll try it again and report back.
    Edit: Nope, it still rolls back the installion at Shared Technologies even when I've made sure my anti-virus is completely off.

  • InDesign/Creative Suite Installation Problem

    I just installed Adobe Creative Suite 5.5 to a new iMac, using the Adobe chat to assist. Both Photoshop and Illustrator open without any problems. But InDesign will not open. I did use the Mac Migration Assistant progrtam to move everything from my old iMac to a new iMac, which in hindsight I"m not sure I should have done. Any ideas on how I can get this resolved?

    never migrate adobe products.  they should be properly installed.  http://prodesigntools.com/move-adobe-cs5-between-computers-or-windows-to-mac.html
    undo everything you can, clean your computer and then properly install your software per http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • My Installation for Photoshop CC keeps Failing.

    Whenever I try to install Photoshop CC, it keeps giving me a Media DB error. It says "Media DB Error: 12." And if I restart my system like it tells me to, it fails anyways. Why is this happening?

    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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