Installation Problem - Supposed Invalid Serial Number

Two months ago I bought Creative Suite 4 Student Edition online and still have yet to get it working. I must say it has been a painfully frustrating experience and I desperately need it for school. I have logged onto my Adobe online account and gone to the "My Order"'s page where there software download links are located. All 5 components downloaded successfully and the CS4 setup was launched. All CS4 components were successfully installed according to the setup however during the setup process I have never once asked to enter a serial number. Upon succesfull installation, I went into the applications folder and clicked on Adobe Illustrator and low and behold and software setup box opens and asks me to enter my serial number for the product. Naturally I enter the serial number and the setup window claims the serial number is invalid. I have tried installing the CS4 components in both USA English and International English, tried uninstalling and reinstalling, I even called Adobe for a new serial number, which they gave me and the new serial number will not even work. Please, please help!

Thanks Sabian.
Tried all as suggested, but to no avail.
Yes, I need to contact Adobe Support to resolve it.
Philip
Sent from Windows Mail

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http://forums.adobe.com/message/5711110#5711110
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shikha
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Si precisases de qué lugar de Adobe o de otro sitio has descargado....
Si indicases el nombre del archivo descargado,....
Respecto a la instalación, repito la lección de ruta es un paso, que puede pasarse por alto, aunque no sé si la instalación convencional reconoce una red entre varios equipos.
No hay ningun mensaje que indique que descargas una versión u otra, tampoco hay o sale ningun mensaje cuando instalas un programa en chino, eso si, al introducir el no. de serie (que no es el adquirido para la versión en chino) te dice que no es válido y punto. No más explicaciones.
Asi que por favor explicanos lo preguntado al rincipio, o vuleve a descargar la versión correcta, en el idioma correcto y desde un lugar oficial de Adobe.
Creo que Adobe te puede facilitar esa descarga a traves de la web "Licensing" con unas claves que te facilitarán si logras ponerte en contacto directo con ellos en tu país, (que tampoco sabemos cúal es). Suerte.

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