Installation problems for Photoshop Elements 11
In the instalation of installing Photoshop Elements 11 I always get the message "Shared technologies could not be installed". What do I do. Have in the recommended troubleshooting the necessary steps. The scenario: renaming the folder in OOBE.bak OOBE (the path is: Windows: [system drive]: \ Users \ [username] \ AppData \ Local \ Adobe \ OOBE), unfortunately, all negative.
Thanks Hendrik
Well, who told you it was for a Mac? If you bought it at a retail store, you should be able to take it back there and exchange it for a Mac copy. If you bought it used, you should demand a refund from whoever you bought it from.
Of course, that is all assuming it's actually a Windows copy, and there's not something else going on... What does it say on the CD? My Photoshop Elements CD is very clearly labeled "Macintosh."
Similar Messages
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Installation problem with Photoshop Elements 10 and Premiere Elements 10
I purchased in a package Photoshop Elements 10 as well as Premiere Elements 10. It comes with 5 disc....When I install the first disc it does not ask for the 2nd disc once the first disc is done. When the first one was done the option was hit finish and I did and that was it. It did not request the next disc. What do I do?
Thanks
JimI have to say that for a reputable company such as Adobe, the instructions for download are totally non existent. The download for purchases on line are controlled by Digital River. I had problems with downloading as the link on the email confirming my purchase didn't work finally found the url link by pasting the email in Front Page and reading the source.
When I finally got through I was advised by the Digital River customer service that I had had too many attempts at downloading the software. When I sent a mail to CS at Digital I received this reply:
"Unfortunately, we do not handle the customer service for Adobe Systems,
Inc. Home. Please contact them directly with your request through one of
the following methods:
Customer Service URL: http://www.adobe.com/ap/support
Customer Service Phone: If available, the regional numbers will be
listed at the URL above.
We apologize for the inconvenience."
I have now run around the adobe site trying to find a way to download the products, but no joy so far.
I tried to get customer serice to call me back , but this service is not available for my country, Thailand.
The final way I am told is to make a call to the customer service at the number listed on my confirmation email.
I already called this number (which I believe I have to pay for) and spent some 10 minutes on the line to what I believe was someone located in India who said he would send me a link for downloading the software.
As they say in the song .... I'm still waiting!!!!!
Adobe, shame on you. Please get your act together. Why can't you handle your own customer service rather than sub contract it out. You charge enough for the product which more than covers the cost -
Installation Problem With Photoshop Elements 7
I am trying to install Photoshop elements 7 on a PC running Windows Vista Home Premium SP1, 64-bit.
I also have Norton software, so disabled the virus protection, firewall etc for the installation as per the Readme file.
The installation appears to progress OK after entering the serial number of the product, then after a minute or so I get "Error 2902. Operation ixoFileCopy called out of sequence".
The installation then unwinds itself and stops.
Any suggestions?Have you seen this thread?
http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/fc80a687-c35f-4ec6-9 64d-d14ae642d540 -
I have recentley purchased a new imac. I have been trying to load my Photoshop v10 CS3 on to it, since i got it, however, once the I enter the CD, the Software shows up with all the relevant information to install! BUT the "SETUP" icon shows as a blank sheet of paper & when i double click it, it opens a new "MSDOS" window containing a load of text!
Im really confused about this, and cannot understand why i cannot install it onto my imac...
Would be greatful if someone has a solution, or can explain a reason WHY this is happening!
Thanks.
slr. xWell, who told you it was for a Mac? If you bought it at a retail store, you should be able to take it back there and exchange it for a Mac copy. If you bought it used, you should demand a refund from whoever you bought it from.
Of course, that is all assuming it's actually a Windows copy, and there's not something else going on... What does it say on the CD? My Photoshop Elements CD is very clearly labeled "Macintosh." -
Hi all I needed to format my computer and so need to reinstall photoshop elements which I purchased online. The serial number is in my account but not the installation file to download.. so can't find file to install anywhere and the email address I received from adobe in first place is no longer in use it appears ([email protected])
Thanks,
MYou can download from here.
Choose the correct version what you have.
Photoshop Elements: 12 |11, 10 | 9,8,7 -
Installation problem / Adobe photoshop elements 13
Hello,
I have bought "Adobe photoshop elements 13" download-card for Windows/Mac OS for my Windows 7. I downloaded it and tried to install it, but I can´t. I need the 64-bit Version, but I could only download the 32-bit Version, though it didn´t say that it is only suitable for 32-bit Computers.
Does anyone know what to do?
I would be glad about any help!You can get the 64 bit version of pse 13 from here:
Download Photoshop Elements products | 13, 12, 11, 10 -
Photo RAW update installation problems for Photoshop CS5
I have Photoshop CS5. I was trying to import some photos taken with my Nikon D3200, but it said that it didn't recognize the camera. I then tried to d/l the update, but after almost finishing the installation, it would say that it couldn't install all the parts, and try again later. I did but with no luck. Anyone have this problem?
Ok, since you have 10.6.8, v 8.3 dng converter is the latest supported for that OS.
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.3
How to use it: Camera Raw: How to use Adobe DNG Converter - YouTube
Here's direct download of ACR 6.7 if you have not tried it Adobe - Photoshop : For Macintosh : Camera Raw 6.7 Update
So I hope that helps.
Gene -
Installation problems with Photoshop elements on my Mac
I try to installate PhE en Pr E; I get a message close ElementsAutoanalyser. Close Photoshopserver. But I can't find this program
Closing Programs Interfering with Installation
PC - Task Manager: (CTRL-ALT-Delete) http://support.microsoft.com/kb/323527
Mac - Activity Monitor: http://osxdaily.com/2010/08/15/mac-task-manager/ -
can you download a 32 bit installer for Photoshop elements 12 to install on a 64 bit system (windows 7). Thanks in advance
yes, if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Editor works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X".
I have since uninstalled and reinstalled the app, but get the same error message.Which version of OS X do you have? It's not clear from your post whether "installed an upgrade" means you just installed PSE 13 as an upgrade or you installed an update to PSE 13, like ACR 9 or 13.1. Please clarify.
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My installation for Photoshop Elements 12 Failed. I have Windows Vista. I get an error message stating:installer failed to initialize. Please help!!
Error "Installer Failed to Initialize" | Install desktop application | Windows
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Problems by the Installation of Adobe Photoshop Elements 12
Problems by the Installation of Adobe Photoshop Elements 12 can some one help me please?
Thanks you so much,
Somehow it is solved now. It is now perfectly installed. and when it is as
easely as I was using 3.2 version, I shall buy it at once.
God bless you and thanks.
Alwin lyss
2014-07-11 22:01 GMT+02:00 kglad <[email protected]>:
Problems by the Installation of Adobe Photoshop Elements 12 created
by kglad <https://forums.adobe.com/people/kglad> in *Downloading,
Installing, Setting Up* - View the full discussion
<https://forums.adobe.com/message/6543307#6543307> -
Installer for Photoshop Elements 9.0
Hi,
I bought the licence for Photoshop Elements 9 via the website less than a year ago. I am now using a new machine, as my previous one went to Mac heaven. Please can you point me to the Photoshop Elements 9.0 installer so that I can download it and set it up on my new machine? I have no interest in purchasing Elements 10. I have barely used Elements 9, so I want to use it some more to get my money's worth!
(BTW, I do have backups of the old machine - the data, but not the installer.)
Thanks for your help!
Cheers,
Karen.Hi,
Where did you purchase Photoshop Elements 9 from?
If you bought it from the Adobe Online store / Adobe.com as a download, this document will assist you in locating the download link:
Find a download link on Adobe.com -
Reason for Failure Code U44M1I210 (Update for Photoshop Elements 13.0)?
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html) -
Is their a fix for photoshop elements 11 move tool? Not working with Yosemite OS upgrade.
Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali
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