Installation problems office 365

Everytime i click the install button , safari says that it cannot connect to te office server . I've also tried using chrome . The problem persists . Does anyone have any suggestions ?

I'd check to make sure it's not set to download/delete email from the server when fetching it, just in case.

Similar Messages

Emails not being kept on server anymore after installation of office 365

since installing office 365 my emailsare no longer kept on the server The settings om outlook havn't changed and they should stay there for weeks Any suggestion ?

I'd check to make sure it's not set to download/delete email from the server when fetching it, just in case.

Trouble Installing Office 365

Using the OfficeDeploymentTool.exe I was trying to follow this post
https://marckean.wordpress.com/2013/07/01/fully-automate-the-installation-of-office-365/to install Office 365.    I did what this post said, I copy/paste the .XML settings into my .XML and I run this command.   setup.exe /download
configuration.xml    when I do this I get the following error.
I have an internet connection and I have tons of free space.      Is the post I'm following wrong or what else can cause this?
mqh7

I have an internet connection and I have tons of free space.      Is the post I'm following wrong or what else can cause this?
The post isn't wrong, but it does seem to gloss over an important detail.
When you create the share on your server, and you grant permissions to that share (so clients can access the installation fileset), you must grant permissions to the correct identities.
MSFT suggest that you grant "Read" permissions on the share, *AND* also Read permissions in NTFS - and in the MSFT example you would grant those NTFS permissions to "Domain Computers" and or "Domain Users". (Or you can grant
to "Authenticated Users" which includes both user accounts and also computer accounts).
The message you are getting, usually occurs when the user account performing the installation can't access the fileset correctly.
e.g., the setup.exe and configuration.xml can be accessed, but the streamed content (which contains the actual Office files) can't be accessed).
This can happen if you mis-configure the XML element: SourcePath="https://social.technet.microsoft.com/Forums/en-US/23949d88-888e-4930-8773-6238e11c36be/c2r-17002-error?forum=officeitpro
Don
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Can't move Users from On Premise Lync 2013 to Lync Online (Office 365)

Hi all
I try to move a single User from a local Lync Installation to Office 365 Lync. Everything is working locally, but in the Lync Powershell i face the following error:
The User with the following SIP-URI can't be found in the Active Directory. HostedMigration fault: Error = 201.
I didn't found anything on the web for the Error 201.
The User exists, and is synchronised with Azure AD eg Office 365. He has an E4 Plan.
Help would be very appreciated!

Hi,
Please check if the federation SRV record point to the local Edge Server.
Please make sure the Sign-on and directory synchronization works normally.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Manage Office 365 Licensing via Azure API

I am at a loss. We have an issue with limited available licenses for Office 365 Pro Plus for users to use on their home/personal machines. As a result we can not add all of our users, nor does anyone want to manage this manually.
The solution I proposed is to write a web portal where users can go and selectively apply a license for their account. On the back end, the page would execute an API of some kind to Azure and assign a license. In return, they can also go to remove the license
if they so desire (It will never happen but give the option).
What is the best way of doing this? The Azure management portal is extremely confusing and I can not figure out where to begin... I created an API that I can't even figure out how to use and I'm not even sure that I will be able to accomplish this using
an API. Any suggestions?
I am using Visual Studio 2013 and at this point purely using a bare bones console app just to see if I can get connected and execute a test API.
Thanks!
Tony

Hi,
Your second sentence is unclear "We have an issue with limited available licenses for Office 365 Pro Plus for users to use on their home/personal machines".
Users can install Office 365 ProPlus on up to five different computers with a single Office 365 license. For example, a user can have Office 365 ProPlus installed on a computer in the office, on a laptop to use when traveling, and on a home computer.
With that in mind, do you really need to create this API?
Here's some more info on the Pro Plus license:
To use Office 365 ProPlus, a user must have an Office 365 account and have been assigned a license. If you, as the Office 365 administrator for your organization, remove a user’s license or account, the user’s installations of Office 365 ProPlus go into
reduced functionality mode.
Even though users don’t need to be connected to the Internet all the time to use Office 365 ProPlus, users must connect to the Internet at least once every 30 days. This is so that the status of their Office 365 subscriptions can be checked. If users don’t
connect within 30 days, Office 365 ProPlus goes into reduced functionality mode. After users connect to the Internet and their subscription status is verified, all the features of Office 365 ProPlus are available again.
https://technet.microsoft.com/en-us/library/gg702619.aspx?f=255&MSPPError=-2147217396
Cheers
Amjad

Problems with Lync integration in App-V Package for Office 365 ProPlus

We have problems with setting Lync 2013 to automatic start after Windows start with Office 365 ProPlus App-V Package made by Office Deployment Tool. We use latest version for both (ODT and download package) at Windows 7 Enterprise 64 bit.
We have done this for Lync 2010 and also for Lync 2013 (MSI installations) and it works correctly.
User can choose to start Lync automatically, but this settings is ignored and in virtual registry is set wrong. We look for possible ways to set this by GPO (in ADMX is not this option available) by inserting in virtual registry with Package ID and user
SID in registry path.

Usually setting apps to auto start sets a registry key under HKCU\Software\Microsoft\Windows\CurrentVersion\Run, but since this registry key is inside the virtual environment, Windows does not read it at logon.
The workaround is to either set this key in the native registry (perhaps by an App-V script), or easier still, just copy the shortcut to the Start Menu\Programs\Startup folder. Since you can't really modify Office 2013 packages with the sequencer, you'd
have to add this shortcut by modifying the deployment config file.
Dan Gough - UK App-V MVP
Blog: packageology.com
Twitter: @packageologist
LinkedIn

I am getting the error Installation came back with 17002 when installing Office 365 ProPlus from a network share

I have gotten this error several times, but It works fine on most machines
Here is the most recent example of the log file:
Timestamp Process TID Area Category EventID Level Message Correlation
08/08/2014 11:28:29.131 SETUP (0xef8) 0x1964  Click-To-Run amaxp Medium BaseConfigure::TryGetConfiguration: EULA's have been accepted.
08/08/2014 11:28:29.134 SETUP (0xef8) 0x1964  Click-To-Run aoh85 Medium AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.
08/08/2014 11:28:29.136 SETUP (0xef8) 0x1964  Click-To-Run aqdco Monitorable TryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675.
Assuming low cost and proceeding.
08/08/2014 11:28:29.136 SETUP (0xef8) 0x1964  Click-To-Run aoh9i Medium TryGetVersionDescriptor::HandleStateAction: Getting Cab: v64_15.0.4631.1002.cab
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run anwv6 Medium Descriptor::Load: Reading Available value from descriptor: 15.0.4631.1002
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run amawt Medium Descriptor::Load: Prereq Node exists. Being parsing it.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run anwv7 Medium Descriptor::Load: Reading Bootstrapper value from descriptor: 15.0
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run amax8 Medium TryGetVersionDescriptor::HandleStateAction: Descriptor contains Prereqs. Run them now.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run anwwb Medium IsNativeValidator::CheckPreReq: returning: 1.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run an8w1 Medium O15BetaValidator::CheckPreReq: Validator has version descriptor
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run an8w6 Medium O15BetaValidator::CheckPreReq: No Office 15 installation detected. Prereq check passes.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run an8xa Medium O15BetaValidator::CheckPreReq: returning: 1.
08/08/2014 11:28:30.131 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.146 SETUP (0xef8) 0x1964  Click-To-Run anwwn Medium SXSValidator::CheckPreReq: Cross bitness test passed.
08/08/2014 11:28:30.146 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run anwwp Medium BootstrapperValidator::CheckPreReq: returning: 1.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run an8w0 Medium ClientValidator::CheckPreReq: returning: 1.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run anwwe Medium DiskSpaceValidator::CheckPreReq: Free disk space is sufficient.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run aoh9n Medium TryGetClient::HandleStateAction: Installation path is: C:\Program Files\Microsoft Office 15
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run amaya Medium TryGetClient::HandleStateAction: Looking for existing client.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run amayd Medium TryGetClient::HandleStateAction: Did not find an existing client. Downloading a new one.
08/08/2014 11:28:30.147 SETUP (0xef8) 0x1964  Click-To-Run aon8l Medium TryGetClient::HandleStateAction: Getting Cab: i641033.cab
08/08/2014 11:28:30.643 SETUP (0xef8) 0x1964  Click-To-Run Telemetry amawv Medium MonitoredScope::ExecuteUnderStopWatch: TryGetClient::HandleStateAction: Getting Cab. Approximate duration: 499 milliseconds.
08/08/2014 11:28:30.643 SETUP (0xef8) 0x1964  Click-To-Run amaye Medium TryGetClient::HandleStateAction: Found C2R Client in extracted cab.
08/08/2014 11:28:30.643 SETUP (0xef8) 0x1964  Click-To-Run aoh9t Medium TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675"
productreleaseid="none" culture="en-us" baseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" lcid="1033" platform="x64" version="15.0.4631.1002" updatebaseurl="\\server\share\Office365"
updatesenabled="True" productstoadd="O365ProPlusRetail_en-us_x-none" trackedduration=499
08/08/2014 11:41:30.450 SETUP (0xef8) 0x1964  Click-To-Run apx75 Monitorable TryLaunchClient::HandleStateAction: C2R Client returned failing error code 17002
08/08/2014 11:41:30.450 SETUP (0xef8) 0x1964  Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0
08/08/2014 11:41:30.450 SETUP (0xef8) 0x1964  Click-To-Run aoh9z Medium AdminBootstrapper::Main: Installation came back with 17002.
08/08/2014 11:41:30.450 SETUP (0xef8) 0x1964  Logging Liblet aqc99 Medium Logging liblet uninitializing.
Anyone have any ideas what is causing it?
I don't think it is permissions as I have seen on some forums because the share has read/execute permissions for domain users and domain computers

Hi,
Are you deploying Office 365 with the latest Office Deployment Tool? Try to download the latest version of ODT from below link, then try again:
http://www.microsoft.com/en-us/download/details.aspx?id=36778
A similar issue was resolved here, you might want to have a look:
http://social.technet.microsoft.com/Forums/en-US/eeb7b577-7868-487a-851d-a6d8c1c6bbda/office-c2r-installation-error-17002?forum=officeitpro
BTW, Microsoft Office 365 Community > Forums > Deploy Office 365
is a better source for this kind of problem and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365: dropdown menus don't stay open + theme problem

Hello
I recently encountered some problems that make the Office 365 unusable. Could you help me figure it out?
Problems:
These problems appear in every office program: word, excel, power point...
Windows are in some very old 98 looking theme
Office programs appear to be in a window within a window (Image 2)
Dropdown menus in ribbon and in settings stay open less than a second - makes them unusable
Situation:
Office worked well for 2 months, then problems started
Graphic drivers are up to date
Windows is up to date
All the other programs work normally
No recent hardware changes
Comodo Internet Security installed recently
Automatic updates enabled for pretty much everything
When reinstalling, even the installation windows goes to 98 theme
My actions:
Selected default theme from control panel, no effect
Restarted, no effect
Reinstalled Office (Image 1), no effect
Disabled Comodo Internet Security, no effect
Tried running in safe mode, no effect
My setup:
Acer R7-572
Windows 8.1 Pro N
Office 365
I would post some screenshots, but seems that it is not allowed for me.
Any help is appreciated.

Hi,
Seems you've already tried lots of steps, including a complete reinstallation of Office, but to no avail. As per your description above, I'm thinking it might be something on Windows side that is interfering with Office product.
Have you ever tried to disable the hardware graphics acceleration in Office? Sometimes a recent updated video driver might be incompatible with Office. Please have a try and see if it helps:
Open any Office 2013 component, for example Word 2013, then go to FILE>Options>Advanced
Tick the option of "Disable hardware graphics acceleration" under the section
Display
If issue persists after the steps above, I would suggest we try to perform a clean boot in Windows and then verify result. This will help to determine whether any program conflict is causing the issue:
http://support.microsoft.com/kb/929135
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 subscription renewal problem

About 7 weeks ago I received a reminder that my Office 365 subscription would be automatically renewed through iTunes. Recently, it was indeed renewed and my account was charged 119.99. Moreover when I sign into my Apple account, it correctly shows that the subscription is active for another year. The problem is as follows: When I log into my actual Office account, Microsoft says my subscription has expired and I need to renew. While so far my office applications seem to still work (on my Windows computers and iPad), I have lost my 1Tb of OneDrive storage and am unable to manage my installs. I'm afraid that soon the applications will stop working completely. Anybody else experiencing this issue?

As of today, I also cannot properly access my Office programs. Like you, this is a catastrophe for me since I depend on Office for my work. I contacted Microsoft (by chat) and told them that (1) although my subscription was autorenewed on iTunes for one year, and (2) that I had the receipt from iTunes store to prove it, Microsoft nonetheless proceeded to cancel the subscription after only two 2 days. The help person informed me that nothing could be done by Microsoft, and that I had to get in touch with Apple. I sent Apple an email yesterday, and hopefully they will get back to me very soon with an immediate solution to this EXTREMELY ANNOYING PROBLEM.

Office 365 installation

Hi All,
I am on the process of deploying Office 365 using SCCM 2012 R2 but the problem we are facing currently is the earlier version doesn't get removed even after adding the removal command in configuration.xml file.
is there a process by which we can remove the previous version & then install office 365 like we do with other office versions.
Thanks,
Pranay.

Office365ProPlus is click-to-run (C2R) and by default will install side-by-side an existing Office installation.
http://technet.microsoft.com/en-us/library/jj219427(v=office.15).aspx
You can use ConfigMgr to uninstall the previous Office product and then install O365.
e.g. setup /uninstall
http://technet.microsoft.com/en-us/library/cc178956(v=office.15).aspx#BKMK_uninstall
You could probably use the supersedence features of AppModel for the uninstall-old-office-and-then-install-new-office.
Don
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Installing Office 365 on a different hard drive to that of the windows installation

Hi Guys,
I have an office 365 account and was using it succesfully on my pre-installed windows 8. My PC crashed and I re-installed windows 7 on it. I put the windows installation on my 20gb SSD and, as you have guessed, there is very little space left over on it
for anything else.
I do understand the technology around the installer etc when you download from office365.com, but is there no way to work/get around this problem and install it to my 500gb HDD?
Any help would be greatly appreciated as I need my office back up and running for business.

Alright CharlieWright I think I have a solution to this problem!
It's weird, and it's kind of hacked together, but it seems to be working. Use this solution at your own risk, I have it working and i'm quite happy with it. With this solution windows basically *thinks* office is where it's supposed to be (C:) but it's not
there, instead there's an automatic pointer to where it actually is (your other storage device). It's called a junction.. hence the /J later.. anyway, here's what I did:
1. Create a backup of everything in case this breaks your device. It shouldn't, but you never know.
2. Download and install LockHunter (lockhunter.com), it's a software I used to simplify the process. Without LockHunter you'll have to manually end process on everything that keeps you from accessing the office directory.
3. Empty your recycle bin.
4. Find every directory that office references, I only had one, some people have 2, I don't know if there are ever 3. They're commonly found at:
C:\Program Files\Microsoft Office 15
C:\Program Files (x86)\Microsoft Office
5. Run CMD Prompt as administrator
6. For each Directory:
- right click it (ie Microsoft Office 15 folder) and select "what is locking this folder?"
- unlock it and navigate back to that directory.
- delete the directory (send it to your recycle bin to relax)
- in the cmd prompt type: MKLINK /J "Full original directory" "Desired destination directory"
for example:
MKLINK /J "C:\Program Files\Microsoft Office 15" "D:\Program Files\Microsoft Office 15"
MKLINK /J "C:\Program Files (x86)\Microsoft Office" "D:\Program Files (x86)\Microsoft Office"
7. Create the destination directories manually.
8. Test the junction, if you did everything right, when you navigate to the original directory it will look like a shortcut folder and clicking it will look as if you're still on the C drive but you're not, you are actually in the destination directory. If
you did something wrong you'll get an error.
9. Open your recycle bin, click the directory and click restore

Office 2013 Pro-Plus installation problem on Windows 8

Downloaded OfficeProfessionalPlus_x86_en-us.img from TechNet on my brand new Dell PC.
When double clicked, Windows complains 'Sorry, There was a problem mounting the file".
Used 7Zip and saw a Setup.exe
When I ran Setup.exe it complains "The specified module could not be found"
I have removed Office 2010.
- Jayawanth

Hi
We recommend you download it from the website and extract it again to make sure your source install is complete.
Run setup.exe as administrator then try the install.
If the issue persists, refer to the article on General troubleshooting for installing Office 2013 and Office 365:
http://support.microsoft.com/kb/2822317
Regards
Tylor Wang
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Office 365 ProPlus App-V 5.0 Package installs Lync, Outlook, Infopath and Onenote even though they are not selected for publishing

I have created an App-V 5.0 Package for Office 365 ProPlus using the documentation provided here:
http://technet.microsoft.com/en-us/library/jj219422.aspx
I am able to load the App-V Package into my SCCM 2012 SP1 environment and deploy the package to a test machine
Within SCCM, I have configured the deployment type to only select a couple of applications. Notice that Lync, Outlook, Infopath and Onenote are not selected.
http://i.imgur.com/1eMxUlY.jpg
For my deployment type, I only selected Word, Excel and Powerpoint. Looking at my test machine, those 3 applications now show up in my start screen.
http://i.imgur.com/amZmxAT.jpg
I don't see any of the other Office applications be default on my start screen, so I would think all looks good. If I type another Office application, lets say access at the start screen I get, "No apps match your search."
http://i.imgur.com/fxbWEvb.jpg
But if I type Lync, Outlook, Infopath or Onenote, it shows me that those applications are available, and I can launch them as an App-V application just as I could Excel, Word or Powerpoint, the applications that I wanted to have available.
This is not what I was expecting when I went through the trouble to create an App-V package. It looks like almost all of the apps become available on my client machine, all App-V is doing is making the application button in the start screen a little
harder to find.
What is interesting is that for the applications I did want published, I can search for them by just entering a few letters of the application name, and they show up with the 2013 version label, see below for an example search for Word.
http://i.imgur.com/0LeS05z.jpg
For the applications that I did not publish but still show up on my client, I have to type in the full name of the application for the launch button to come up. For example, I can't type lyn and expect to see Lync, but if i type lync I will get an
option to launch the application. The same goes for Outlook, Infopath and Onenote, and when you do type in the full namke of the app, it doesn't show the version number like Word does as Word 2013, it just shows Lync, or Outlook, or Infopath, or
Onenote.
http://i.imgur.com/QV1afuc.jpg
vs
http://i.imgur.com/PxgSmUc.jpg
Can anyone from Microsoft confirm that this is expected behavior. If this is to be expected this is pretty disappointing, because a main point of the App-V package is it is the only way to limit which applications are deployed via Office 365 ProPlus
but from what I can tell, it really isn't limiting anything beyond the start screen for most cases.

So it looks like the config xml files are the best option
http://blogs.technet.com/b/office_resource_kit/archive/2013/12/02/announcing-app-v-5-0-sp2-support-for-office-2013-volume-licensing-editions.aspx
You can now use the Deployment Configuration file to configure the Office installation. One question I often get is, “How do I disable msaccess.exe or infopath.exe from an Office install if I am not using the MSI package?” This can be done by modifying the
Deployment Configuration file in App-V with entries like the following:
<Application Id="[(AppVPackageRoot}]\office15\MSACCESS.EXE" Enabled="false">
<VisualElements>
<Name>Access 2013</Name>
<Icon />
<Description />
</VisualElements>
</Application>
That will prevent App-V from publishing msaccess.exe on the system and/or you can remove any undesired application shortcuts from publishing on the targeted computer using the shortcuts properties by deleting or commenting them out. Once you’ve configured your
Deployment and User Configuration files, you’ll have everything you need to import the packages into your App-V environment to start testing.

Getting Error while deploying the autohosted event receiver in office 365 ( ErrorDetail: There was a problem registering the app principal.):

Hi,
I was successfully able to deploy my auto hosted event receiver in office 365 and it was working. I did some changes on code and try to deploy it again but now it through same error always wheneven i deploy it.
CorrelationId: 2ef8a311-f1cf-4ee7-be1a-1125c5231e1c
2> ErrorDetail: There was a problem registering the app principal.
2> ErrorType: Configuration
2> ErrorTypeName: Configuration
2> ExceptionMessage: An error occurred while attempting to execute a principal management operation. Please contact your administrator.
2> Source: RemoteWebSite
2> SourceName: Remote Web Site Deployment
2>Error occurred in deployment step 'Install app for SharePoint': Failed to install app for SharePoint. Please see the output window for details.
Please help me on this. Not sure what this error is indicating.
Regards:
Sanjay Joshi

Hi All,
I have tried same thing in different different environment. Different environment mean different azure account and office 365 account. But still the issue persists.
i feel some issue in my office network or in servers. Because couple of days back same thing was working in my private virtual machine in my private network instead of office.
For me i observe a basic problem in this network.
The pop up to provide trust to the app (that come with title "Grant permission to app") comes while i deploy the solution and gets close automatically without clicking trust.
Might be this could be the reason for me ?. because closing of pop up is not providing authentication to my app.
This happens in every server in my office network.
Any suggestions on that. Thanks in advance.
Regards:
Sanjay Joshi

Problem: Firefox + Office 365 + PDF

Hi, I seem to have found a tricky problem with Firefox 23.0.1, Office 365, and PDF.
After multiple trials, the problem occurs only when I try to attach a PDF to an email (using Office 365) while using Firefox.
After attaching the file to the email, the PDF attachment becomes corrupted.
If I try to open the PDF I created by downloading it back from the email to my desktop I get this Adobe message: "There was an error opening this document. The file is damaged and could not be repaired". The same file, before the uploading process, could be opened smoothly.
Apparently:
1) It happens with all PDFs.
No change observed if I use PDFs from other people's computer. No change observed if I save or "print" them from a .DOC version. No change observed if I attach PDF found on the internet (scanned images, documents etc.). In all cases, the problem OCCURS.
I tried by attaching other files (.docx) = NO problem observed.
2) It happens only if I download the file back to the desktop or if open the file with Adobe through Firefox after it has been uploaded/attached to the email.
I tried opening the file (after it has been uploaded/attached) with the Office 365 preview mode = NO problem observed (I can preview the PDF).
I tried opening the file with Adobe Acrobat X Pro = the problem OCCURS.
I tried opening the file with Adobe Reader XI = the problem OCCURS.
I tried deactivating/reactivating the Firefox Adobe Reader plugin= the problem OCCURS.
3) It happens with Office 365 only.
This is the webapp used by my University mail account.
I tried with Firefox 23.0.1+ my Hotmail account (which uses a very similar Outlook.com webapp) = NO problem observed.
I tried with Firefox 23.0.1+ my Gmail account = NO problem observed.
4) It happens with Firefox 23.0.1 only.
I tried using IExplorer + Office 365 account = NO problem occurs
I tried using Google Chrome + Office 365 account = NO problem occurs
5) It is a recent issue, probably related with newest Firefox version or newest Office 365. I've updated Firefox few days ago. In the same days the University has upgraded to the latest version of Microsoft Office365. Before the updates no problem had been observed.
My guess: something happens to the PDF file when it goes through Firefox+Office 365 (coding issues?)
I use Windows 7 Home Premium (SP1) 64 BIT

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
<b> To Enable SafeMode </b>
*You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
*''Once you get the pop-up, just select "'Start in Safe Mode"''
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
* https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Installation problems office 365

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