Installation SM error message

HI all
when installation Sm4. it show the error as below:
pls help , thanks
ERROR 2009-10-02 17:41:45.687
FCO-00011 The step createService with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|createService was executed with status ERROR .
in step 20 of 41
Start central service instance
and it show "service not started within 40 seconds"
Regards,
Kevin
Edited by: Kevin Wong on Oct 2, 2009 11:55 AM

> FCO-00011 The step createService with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|createService was executed with status ERROR .
The creation of the sap start service failed. Please check your logfiles (sapinst_dev.log).
Markus

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