Installation stalls/stops at extracting....help??
I have a mac osx v10.6.8.....with 2 GB memory.....
when I try to download CS5 I get an error saying "the following disk images cannot be opened: Iamge: Photoshop_12_1_LS1.exe Reason: illegal seek."
only this is a free trial from the Adobe website....so it shouldn't be an illegal seek issue, ya??
I have tried manually downloading it but when I do that Photoshop_12_1_LS1.exe comes up as a cryptic text rather than a file to open...
Where are you downloading Photoshop from? It looks as if you are trying to download the Windows version as the file name you posted ends in a .exe.
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So i attempted downloading Flash Professional Cs6 trial, but my laptop died minutes before it finished, i know it can run on my laptop i already have photoshop cs6. I need to know what i can do about this so it doesen't stop me from purchasing the real thing. It won't let me pause it or cancel. I've tried uninstalling the download assisant, but it comes back with the error message "FlashPro_12_LS16.dmg error -4960" and the program is still "extracting". I need help on how to cancel or erase this failed download, thank you
You can reset the download process by completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1. You can then try the download again.
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Printer Software Installer has stopped working
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Please, help.Hello,
Thanks for the post. This is an odd one, I might suggest the method outlined below in the third link, if that does not help, I might recommend that you post this question on the following links below. Good Luck!
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.* -
Problem installing SQL Server 2012 SP1: "managed sql server installer has stopped working"
Hello,
I have a big problem.
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Installation failed: Unable to extract to temp directory. EX11
Hi there,
Today I decided to upgrade from ADOBE CS4 toa CC subscription. I am on PC, running WINDOWS 7. My main design computer is 64-bit, my laptop runs 32 bit WINDOWS. I downloaded the app manager and selected apps without problems on my main computer - but as I am trying to install on my Fujitsu Lifebook T900 laptop computer (running 32-bit Windows 7) - I get download problems - so far both Photoshop and Indesign have failed to install. Bridge updated sucessfully.
NOTE: I did uninstall CS4 on my laptop and reboot my system before beginning the CC app download
The error message for INDESIGN states this:
Installation failed
Unable to extract to temp directory. Please contact customer support. (EX11)
Can you help me with how to make this work?
Thanks
Helma SawatzkyHi Helma,
Please follow the below steps:
1) Quit Adobe creative cloud desktop application.
2) Click on start button and right click on Properties.
3) Advanced system settings>> Advanced>> Environment Variables>> Highlight first line item and click on Edit.
4) Variable Name: TEMP and Variable value: "C:\Temp". Do the same thing for the second line item.
5) Click Ok and Apply, once done launch Adobe creative cloud and then try to install Indesign once again.
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Why is my installation stalling at 25-30%?
The full detail of this includes the fact I did a clean install on my Mac OSX (Which is Yosemite I might add right now).
Why is the installation stalling at around 25-30%? Can someone please help me? I followed all the guidelines. Its the latest version.Use the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
[topic moved to Flash Player forum] -
Windows Connection Manager Profile Installer Has Stopped Working
Hi all, I thank all who can help me with this problem beforehand and will do so after.
I am an IT technician at a university in South Africa. I am trying to install a custom made VPN program that works perfectly on every other machine but not this one laptop.
It is a Lenovo G580 laptop running Windows 7. Every time I try to install the VPN i get the error message that Microsoft Connection Manager Profile Installer has stopped working.
I have made sure all the updates are installed.
I have done disk check.
I have done System File Check.
I have done Windows Repair.
I have coppied the cmstp.exe and ole32.dll files from one windows to the problem computer.
I have taken permission of both the above mentioned files.
I have done anti-virus scans and anti-malware scans.
I have tested that other applications(not VPN's) install correctly.
I have tested that the VPN installed correctly on other computers and pulled a new one to make sure the application was not corrupted.
Error details:
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: cmstp.exe
Application Version: 7.2.7601.17514
Application Timestamp: 4ce7a860
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 00000000000284fb
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1078Hi,
Generally speaking, this error can be caused by one or several of the below factors:
a. The dll file is deleted accidentally from your system
b. The dll file is damaged due to virus or spyware infection
c. improper software removal
d. The dll file was overwritten by an incompatible version.
e. Outdated hardware drivers
f. Too many invalid/obsolete registry entries.
g. Related registry entries is corrupted.
I would like to suggest you try the following steps to check the results:
a. Do a system restore to undo recent system changes. If the error is just caused by the file getting corrupted or damaged, performing a system restore would help you to get a fresh copy back and also fix the related error well at the same time.
b. Update the drivers for hardware devices and install any available Windows updates.
c. Test in a new user account. If it works, please refer to Fix a corrupted user profile.
Fix a corrupted user profile:
http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile
If the individual troubleshooting advice above is unsuccessful, performing a startup repair or repair installation should restore all Windows DLL files to their working versions.
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support -
The installation process stops at 90%
I tried several times to install a trial copy of Photoshop Elements 8.0 without completing the installation. At a certain point, around 80-90%, the installation process stops at and it return back to zero.
Thanks for any help.
FabioHi Fabio,
Can you please attach the log file which can be location at the below location in this thread?
Start -> Run -> %temp% -> PSE8Installer.log
Also, can you please let me know what all other Adobe products are installed on the machine?
Regards,
Ankush -
IOS 8.0.2 installation. Stops after agree to conditions. Then stuck in Settings General and have to turn off my phone to get out.
Help.Hello bobwa002,
It may help to reset your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you're still unable to proceed, the next step would be to restore the device.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Cheers,
Allen -
Dreamweaver CS6 installation stalls at AdobeHelp
I am having Dreamweaver CS6 installation issues:
Tried installing via Creative Cloud 5 times--and installation kept stalling.
Tried Trial version 3 times--and installation stalls at AdobeHelp -- 24%. the "minutes remaining" keeps going up from 9 minutes to 43 minutes and beyond.
Have tried closing & re-opening Adobe Application Manager, re-downloading, using Creative Suite Cleaner Tool, rebooting, etc. & same issue keeps happening.
Any advice?
On a PC with Vista 32 Home PremiumSOLVED.
I discovered that in Program Files/Adobe there was an old Adobe Help folder from a previous Trial install, never activated. All the folder contents had a 2011 date--so that must have have stalled the new installation. -
it asked me to quit itunes. But itunes has quit and the installation has stopped at the instalation alert for itunes. how do i fix it.
Okay i just figured out how to fix it. all i did was go to my Activity Monitor and searched all processes for itunes, itunes helper was running. i just quit it and intaller.app was just fine. thanks thou, ill give you the points for trying to help me.
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Adobe Installer stalls @ 50% with error lost connection... reconnecting and hangs up. Can any one help please? I've Windows 7 and using internet explorer.
you can use the links below. if you have the same problem, you can try a different browser and/or a different wired connection and/or a download manager.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
My rental stopped mid-movie, Help. This has happened multiple times to me before too. I demand I get a refund.
Hey preachit,
It sounds like we are running into issues with the iTunes software connecting to your device. If possible, lets try plugging your iPhone 5 in with a different cable. Also, try plugging it in to a different USB port on your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
We may need to isolate the issue down to the iPhone or the current installation of iTunes. If the above steps have not resolved your issue, remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Thanks,
Matt M. -
Mac Flash Player Installer stalls at 25% or 30% followed by Connection Lost Start Over, which I do with same result.
This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.
If you encountered this problem, please delete any previously downloaded Flash Player installer and either:
1.) Download the installer again from https://get.adobe.com/flashplayer
2.) Download the stand-alone installer from http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
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