Installation stops: Reboot to complete deinstallation ...

I am installing a new PC and couldn't install Adobe Flash Player due to Firefox, so I deinstalled Firefox. Now I cannot reinstall Firefox. Whenever I have approved of the standard installation, I get a message, that I have to reboot to finish deinstallation. The PC has been rebooted about 30 times now and it still does not work.

Something sounds a little funny. What did you upgrade from?
Cheers

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Installation of Flash stops after 30% complete, plugins and java are enabled in the browser and all browsers are closed.

installation of Flash stops after 30% complete, plugins and java are enabled in the browser and all browsers are closed.

Hi,
I'm assuming you're machine is OS X (please include this in the future, avoids assumptions). Are you using anti-virus software, if so, if you stop/exit the anti-virus software, does the installation proceed?
If not, or if the installation still does not proceed after stopping the anti-virus software, please try the offline installer, posted at the bottom of the Installation problems | Flash Player | Macpage, in the 'Still having problems' section.
Maria

When trying to reset or uninstall I get a message saying I must reboot to complete installation of a previous version. Any suggestions?

After downloading v25.0.1, FF was slow. I have tried the reset, but it would give me the message that I must reboot to complete installation of a previous version. I tried to uninstall, but the version on the list was v 21. I received the same message when trying to uninstall it. I would like to update to v 25.0.1, but something is preventing the process.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Make sure that your security software (anti-virus) isn't blocking files and thus prevents Firefox from updating all files in the Firefox program folder.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 25: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Creative Cloud Installation: Gets half way completed then Windows says its has stop working and will find a solution BUT NEVER DOES. How to fix/bypass this issue??

So for the last 36 hours I have attempted to install Adobe Pro with no luck. Creative Cloud is the app I am forced to use to install. I have windows 7 OS, as the installing begins all is working just fine. As the installations gets about 50% complete, it seems to stall out and then Windows interrupts and says "Creative Cloud is not responding, Windows will find a solution and fix the problem" Mind you Windows never comes back with anything close to an solution. Has anyone seen this?? Do you have an fix?? It would be greatly appreciative

Hi,
Could you please retry after restarting the system.
If this issue does not get resolved even after restart then please share the following details :
1. Do you have any previous version of Acrobat installed?
2. Share PDApp.log, MSI Installation log file from %temp%
Thanks,
Vinod

Help! All installations stop at "Finishing Installation" activity

Just got my mac back after having a new hard drive installed. Now when I try to install anything- (safari updates, limewire, etc...) the installer stops when "Finishing installation". It says it is runing the script for whataver I am installing and it just stays frozen there forever..
Any thoughts?

Hi Caitlin,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

I Beta tested 4.0 RC1 and now can not upgrade to 4.0. Error message is need to reboot to complete prior instalation. Have removed all previous versions of Firefox, rebooted and still same error message.

I Beta tested up to and including 4.0 RC1 without major problems. However I can not now upgrade to 4.0. Same error message time and again, "need to reboot to complete prior upgrade instalation". I rebooted several times, then tried first removing all previous versions of Firefox using both MS Add/Remove and then iolo System Mechanic, then again downloading 4.0. Even after rebooting same error message. I can not therefore install/use Firefox.

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Coldfusion 64 bit windows installer stops working after recent microsoft update

Coldfusion 64 bit windows installation stops working after recent microsoft updates and how I worked around it.
My question is at the end.
Trying to deploy coldfusion 9 enterprise 64 bit trial version onto a Windows 2003 64 bit datacenter OS with all OS updates from MS (as of 4-7-2011).
Steps taken (remember, this is all 64 bit):
1. Installed the base OS which was slipstreamed with SP2.
2. Checked w/ microsoft and installed 63 OS updates.
3. Launch the CF9 trial exe.
4. As soon as the first screen finishes (the one that looks like it is extracting files) then the second screen pops up (the one that simply says CF Adobe Coldfusion 9) and the progress bar quickly moves 95% to the right and the install application quits. No error, no nothing. No log file either.
5. After a moment of incredulous silence (and retrying/rebooting, etc), I started to google it. I found nothing. However, I did find a post (thanks dspent!) that was helpful in that it told how he was able to get at a log file of sorts, by pre-extracting the coldfusion_9_WWE_win64.exe file and launching the adobe_cf.exe by hand. (Dspent's install snafu was different than mine, but his post was very valuable and got me started in the right direction.)
6. Got a copy of rarunzipper and extracted the coldfusion_9_WWE_win64.exe file.
7. From the windows directory created by step 6, I launched adobe_cf.exe.
8. Same thing (the install application quits. No error, no nothing. No log file either.).
9. I examine the hs_err_pidxxxx.log file (where the xxxx is a number).
10. I see inside that file an ominous message: "A fatal error has been detected by the Java Runtime" then "Problematic frame ntdll.dll" and then "The crash happened outside the Java Virtual Machine in native code".
11. OK, so now I am thinking ntdll.dll !! Native code !! It is like Java is telling me that for some reason it can't dance with the OS.
12. On a hunch, I decided to test a CF install again on a server with just the base install of W3K3 64 SP2 (ie: skipping step 2 above this time).
13. Bingo! That install works.
14. Therefore, one of the 63 patches I had downloaded from MS had triggered a problem with the CF installer.
15. Back on the first server (the one with the MS security patches installed and the one that CF won't install on). In the CF file adobe_cf.lax (one of the files extracted in step 6) there is a line that mentions where the install gets it's java. Find that file, and check java version installer is using. It is using 1.6.0_14-b08.
16. Off to the Java website, and there is a newer version of java (1.6.0_24-b07). Downloaded and installed it.
17. Modify a line in adobe_cf.lax :
   before
     lax.nl.current.vm=resource\\jre\\bin\\java.exe
   after
     lax.nl.current.vm=C:\\program files\\java\\jre6\\bin\\java.exe
(that assumes that you let step 16 install to the default location)
Save the file.
18. Run the install ... ** IT WORKS ** !
Obviously, the built in java provided with the CF installer is no longer compatible with some change introduced by some recent MS update on the W2K3 64b SP2 platform.
And now the interesting part. Although I forced the installer to used the new java, it did not incorporate it into the cf build (ie: in jvm.config, you still see c:/coldfusion9/runtime/jre AND the version of java.exe that is in that directory is the original version, not the newer version I forced the installer to use).
On the surface, CF seems to run OK, but I have not done any application testing yet.
And finally my
** QUESTION **
Would it be appropriate to simply point the java.home var to the new java directory? I see that the directory structures and files are not exactly the same (close though) so I certainly don't want to break things by doing this, but instinct tells me that if the installer broke using the older version, then something else is gonna break down the road if I don't use the new version. On the other hand, the differences in the directories and files is enough that it makes me very nervous, with my limitied java skill set, to make this decision.
Thanks in advance!!
Byron

Hi Byron,
Wow great post no doubt much of the information will be useful for those on Win03 SP2 +. Have to say not come across similar problem on Win08 r2 SP1 +.
So to your question. Adobe security bulletin (http://kb2.adobe.com/cps/894/cpsid_89440.html) recommends running CF8 and CF9 with JVM 1.6.0_24. The bulletin does not say how to do that. I take you installed JDK and not just JRE 1.6.0_24? Post install of JDK follow these steps:
Stop CF - SERVICES.msc stop "ColdFusion 9 Application Server".
Take a copy of CF\runtime\bin\jvm.config - so you got a backup.
Edit CF\runtime\bin\jvm.config find line "java.home=" and comment it out eg:
#java.home=C:/ColdFusion9/runtime/jre
Add new line like so and save jvm.config:
java.home=C:/Program Files/Java/jdk1.6.0_24/jre
Note there the slashes and the location of the JRE (runtime) - you need to point to the one in JDK because the other JRE in C:\Program Files\Java\jre6 will be missing a DLL.
Start CF via SERVICES.msc.
HTH, Carl.

HP LaserJet Pro MFP M127fw installer stopped working

Have dificulty installing HP LaserJet Pro MFP M127fw drivers on hp 32bit laptop with windows 7
Build in printer software stops halfway
Downloaded software stops halfway
Standard windows 7 printer driver works fine and can print with it, but has no scanner driver
HP printer scanner doctor indicates scan software is not installed and directs me to driver download on hp website
installation of this software stops also halfway
No errorcodes anywhere, just message box installer could not continue and trying to find a solution. That box diapears as well.
Installation fails on both wired network and usb
no errormessages in windows logbooks
The http connection works fine
tried installation with smart install on and off (is off at the moment)
Spooler service is running fine
Searched this forum and more people seem to have this problem but there is no solution mentioned in the end.
Please help
This question was solved.
View Solution.

Hi @Lize2 ,
I see that you are having issues installing the printer, the installer stops working. Thanks for providing that detailed information. I would like to help you out today.
It sounds like something is blocking the software from installing, since just the driver are being installed.
Disconnect the USB cable, run the uninstall from the CD.
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on Start, in the search box type in Run, enter, then type in Msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK.
Then click on the Start Up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software and Real Time Scanning. Especially if you are using Mcafee.
Then run the installation again. Right click on the install and select Run as Administrator.
Test the printer again.
Then go back into msconfig and Enable the All Microsoft Services and Enable All on the Start Up tab. Turn the Antivirus software back on again and the Real Time Scanning.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

After a download update 4.0, I cannot launch. Message says I need to reboot to complete a previous update. I rebooted 5 times to no avail. What now?

After a download update 4.0, I cannot launch. Message says I need to reboot to complete a previous update. I rebooted 5 times to no avail.I have tried searching for xpicleanup.dat to no avail as suggested. What now?

I was able to get live chat support to solve the problem in my post. It worked immediately. Here is what I was told to do. I needed to perform a clean installation Hopefully, it will work for you, too.
"To perform a clean installation, first close Firefox completely. (This chat window
must be closed if it's in Firefox) Then, rename "Mozilla Firefox" to "Old Firefox".
(On 32-bit Windows, this is C:\Program Files\. On x64 Windows, this is
"C:\Program Files (x86)". On Mac, Firefox is in /Applications) Finally, re-install
Firefox normally from http://www.firefox.com"
Since I had already downloaded 4.0, I just went to my download file after renaming the file and ran it.

Installation could not be completed

I'm having a problem installing snow leopard. After about 20 minutes of installing (1/4 complete) the installation stops and says in could not be completed. Provided is an installer log which shows the problem starting with:
Sep 4 19:19:24 localhost Unknown[88]: 2009-09-04 19:19:24.494 Mac OS X Installer[137:c70b] Looking for system packages
Sep 4 19:19:26 localhost Unknown[88]: 2009-09-04 19:19:26.517 Mac OS X Installer[137:c70b] Finding system files...
Sep 4 19:20:50 localhost LCA[87]: Using keyboard layout 0
Sep 4 19:20:50 localhost LCA[87]: Found primary language hint "en"
Sep 4 19:20:51 localhost LCA[87]: Child exited with status 10
Sep 4 19:20:55 localhost Unknown[155]: Launching the Installer Crash Log Viewer
Sep 4 19:21:01 localhost ReportCrash[151]: Process: Mac OS X Installer [137]
After this is just line after line of "localhost Report Crash[151]:..."
I have no idea what it means and what to do to fix it. Any help would be appreciated

gave it another attempt and was able to save the installer log:
Sep 10 06:10:34 localhost OSInstaller[169]: PackageKit: Extracting /Volumes/harddrive/Mac OS X Install Data/AsianLanguagesSupport.pkg (destination=/Volumes/harddrive/.OSInstallSandbox-tmp/Root, uid=0)
Sep 10 06:10:34 localhost OSInstaller[169]: PackageKit: Extracting /Volumes/harddrive/Mac OS X Install Data/MediaFiles.pkg (destination=/Volumes/harddrive/.OSInstallSandbox-tmp/Root, uid=0)
Sep 10 06:11:06 localhost Unknown[89]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/DataPool.c:116: Error: finished pool without filling it
Sep 10 06:11:06 localhost Unknown[89]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/StreamCompressor.c :243: Error: pread failed for /Volumes/harddrive/.OSInstallSandbox-tmp/Root//Library/Desktop Pictures/Art/The Great Wave.jpg: Invalid argument
Sep 10 06:11:06 localhost Unknown[89]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/StreamCompressor.c :829: Error: returning errno 22 from FinishStreamCompressorQueue
Sep 10 06:11:07 localhost OSInstaller[169]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.MediaFiles"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x12e3345b0 "An error occurred while extracting files from the package ‚ÄúMediaFiles.pkg‚Äù." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12b0dca50 "The operation couldn‚Äôt be completed. FinishStreamCompressorQueue error") {\n NSFilePath = "/Volumes/harddrive/.OSInstallSandbox-tmp/Root";\n NSLocalizedDescription = "An error occurred while extracting files from the package \U201cMediaFiles.pkg\U201d.";\n NSURL = "MediaFiles.pkg -- file://localhost/Volumes/harddrive/Mac%20OS%20X%20Install%20Data/index.product";\n NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12b0dca50 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\"";\n PKInstallPackageIdentifier = "com.apple.pkg.MediaFiles";\n}
Sep 10 06:11:07 localhost OSInstaller[169]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 UserInfo=0x12e3345b0 "An error occurred while extracting files from the package ‚ÄúMediaFiles.pkg‚Äù." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12b0dca50 "The operation couldn‚Äôt be completed. FinishStreamCompressorQueue error")
Sep 10 06:11:09 localhost OSInstaller[169]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 10 06:11:10 localhost OSInstaller[169]: Allowing machine sleep.
Sep 10 06:11:11 localhost OSInstaller[169]: Memory statistics for 'Install Failed' pane:
Sep 10 06:11:11 localhost OSInstaller[169]: Physical Memory Allocation: 231 MB wired, 3 MB trapped, 347 MB active, 0 MB inactive, 1467 MB free, 1814 MB usable, 2048 MB total
Sep 10 06:31:28 localhost Unknown[89]: 2009-09-10 06:31 Mac OS X Installer[169] (CarbonCore.framework) FSEventStreamStart: ERROR: FSEvents_connect() => Unknown service name (1102)
not sure...
Again though, I'm more concerned with restoring my Hard Drive from my External HD now. Do I need the Leopard installer disk? The SL disk give the option to restore from EHD but it is not showing up. I suppose I should start a new post in the appropriate section for this.

HTC Incredible - Won't stop rebooting

My HTC Incredible has been cycling on and off, continuously, for the past 3 hours. I brought it into the store last week and they said the only way to fix it was a hard reset, and that this happens often when you download applications. I didn't want to lose all my photos (haven't figured out how to sync the phone with my Mac), so didn't do the hard reset there.
Now I can't even make a phone call to get support.
A few questions:
1. Are there other solutions people have found to get the phone to stop rebooting? I've been taking the battery out but that doesn't seem to help.
2. Is this the case with all PC phones -- where like PCs, they get viruses all the time -- so should I bite the bullet and buy an iPhone before my contract is up?
Thanks so much for any help you can give!!

Hi amynyc,
I completely understand your frustration. I agree with the store rep and would suggest a Master Reset:
Touch Settings
Touch SD & phone storage
Touch Factory data reset
Tap Reset phone or Reset phone & internal storage
Tap Erase everything
However, as long as your pictures are stored to your SD card vs. the internal memory of the device, they will not be erased after completing a Master Reset. Additionally, if you would like to store you pictures to your PC, you will need a Card Reader. I am hopeful this information will resolve your issue. Please advise if require further assistance.
Thank you for you contribution to our community forums,

Can't format 'The os x installation couldn't be completed' error

Hello apple community,
I have a problem when I try to format my laptop, currently I have a retina macbook '15 with yosemite.
When I reboot my laptop and hold alt to enter recovery, i stumble across a error 'the os x installation couldn't be completed' see schreenshot below.
When I try to 'save log' it automatically shuts down.
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Regards,
Kingkie.

MacBook Pro wont stop rebooting, need help please

Ok so my story is that I bought a used 2008-2009 MacBook Pro. It was running mountain lion, I tried to restore it to factory settings to undo the "open to all access" option. Since I didn't have the mountain DVD at that time I restarted it and did the command-r. Now however, it will not stop rebooting, it'll chime and reach the grey screen apple logo with the little wheel but then restart and again, reach the same screen then restart again, and again etc etc. Now since I am completely new to Mac, I had no idea about time capsule, so and can't use that either. I have tried repeatedly to use the command-r action but it won't work. It just doesn't wanna boot up from the HD. I am think of either acquiring the leopard DVD, or taking it to a tech and probably waste even more money. Is there anything else I can do, any suggestion will be appreciated.

Take it to the nearest Apple Store. They can help, and there is no charge if you don't need to replace hardware (which you shouldn't).

Installation couldn't be completed

I have a Mac Pro with Yosemite on it. I have been in the process of moving my data and applications over from an older Mac Pro, when the newer one would no longer boot from the boot drive. Part of my moving from one machine to the next, I moved the extra hard drives over, except I also moved over the boot drive from the older machine. At that point, the newer machine would not boot (I did take out the extra boot drive once I realized what had happened). The boot process kept asking me to unlock my (correct) boot drive and restart ... repeat. Another option I was given was to reinstall the OS. The newer machine has 10.10.1 installed on it, but the installer wanted to put Mavericks on it. Out of desperation, I give it a try - this did not work either.
Eventually, I tried to 1394 connect a machine with the Yosemite installer, but that drive did not have the necessary boot SW to boot the machine.
I than remembered an old command-option for resetting pram (command-option-P-R). This worked.
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option boot, just shows me the boot drive and a time machine drive from my old machine. No restore partition is shown. Disk Utilities shows disk4 "OS C Base System", but I am not able to boot from it. The permissions buttons are not enabled for any of the drives.
This OS Utilities app that comes up is the one that originally came up and offered to reinstall Mavericks on top of Yosemite.
What I most want to do at this point is to stop the reinstall of Mavericks.

Installation stops at 50% - says close Internet Explore to continue

Installation stops at 50%
Says close Internet Explorer to continue
What do I do?

Download the following file by right clicking and selecting "Save target as".
Flash Player for ActiveX (Internet Explorer)
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the ActiveX Installer.

Installation stops: Reboot to complete deinstallation ...

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