Installation sur la mauvaise machine

Bonjour
Nous avons acheté la formule mensuelle pour le logiciel Indesign. Nous étions deux MAC à être connecté sur le même ID creative cloud. Du coup, Indesign s'est installé sur un seul des Mac et impossible de l'installer sur l'autre. Sur le 2ème ordinateur il reste en "version d'évaluation, arrivé à expiration", même après avoir désinstallé et re-installé plusieurs fois. Nous avons également essayé de nous déconnecter du compte et nous reconnecter.
Est-il possible de l'avoir sur deux ordinateurs comme précisé sur votre site ou non ?
Si ce n'est vraiment pas possible, peut-on au moins le changer d'ordi et mettre uniquement sur le 2ème ordinateur?

Bonjour Judith,
L'installation est limitée à deux ordinateurs (peu importe la plateforme).
L'utilisation quant à elle est limitée à un ordinateur et ne peut-être utilisé simulatenent sur deux ordinateurs en même temps.
Il faut également savoir qu'une licence individuelle comme celle pour laquelle vous avez souscrit est personnelle et ne peut être utilisée par une autre personne que vous.
Merci.
Arnaud.

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Je dispose d'une suite CC complète, j'ai un Mac et un PC, puis-je installer mes produits avec le même licence sur mes deux machines ?

Bonjour
je dispose d'une suite CC complète, j'ai un Mac et un PC, puis-je installer mes produits avec le même licence sur mes deux machines ?
Merci de votre aide.

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

Could not find installation information for this machine contact applecare

I installed Lion on my MacBook, worked great. After 2 months I wanted to clean install the Lion on the same Macbook; went to Apple Support website and there they had instructions on how to clean install Lion.
I followed the instructions and erased the partition where the OS Lion was installed. Then I tried to re-install it, it kept saying "could not find installation information for this machine contact applecare".
When I contacted apple care, they asked me to pay 49 dollars in order to get help from them. I already paid the cost for the LION OS and now they want another 49 bucks. This is just insane. I'm not a fan of Apple, Mac or iCrap. But I was thinking to buy a new Mac after selling this one. Now I have no interest in buying any Mac product. Windows 7 is much much better than Lion OS X.
I have to fix this before I sell it on ebay so Has anyone tried to clean install Lion ?

I'm with you, OS X Lion has turned a lot of stomachs.
Here's how to go about what you need to do:
Get out your 10.6 installer disk, make sure it's clean and polished (bit of rubbing alcohol and a very soft cloth)
Get 2 blank external drives, connect one and hold c and boot off the 10.6 installer disk, use Disk Utility to format the external drive use
Erase>Security Option> Zero all data, wait
under the partition tab
1 partition, option MBR, format FAT
Disconnect and reboot.
Repeat the same procedure for the second drive and format the
Erase>Security Option> Zero all data, wait
under the partition tab
1 partition, option GUID, format OS X Extended Journaled
Quit and install 10.6 on the external GUID drive.
Reboot holding the option key, you can boot off the 10.6 external drive, setup, use your same user name as before, update to 10.6.8, grab your files off the OSX Lion partition, transfer a copy to the FAT formatted drive.
What you do is your choice,
To continue using the machine under 10.6
you can erase the entire (select the whole internal drive, not just the OS X Lion Paritition) and use Carbon Copy Cloner to clone 10.6 external to the internal drive,
To sell the machine with a fresh 10.6 install
or simply hold c boot off the 10.6 installer disk and install 10.6 on the internal drive and upon reboot, just hard shutdown by pressing the powerbutton before going through setup. The next person who gets the machine will be greeted by the setup again.
You can use the files on the FAT drive on your Windows PC in some cases.
Else download the free LibreOffice and it can read quite a few file formats.

Could not find installation information for this machine

I tried to recover Mac OS X , but got message like this.
"Could not find installation information for this machine. Contact AppleCare."
I can not get detailed information of device because there is no system installed on Mac.
but I remember,It is intel iMac. ver 10.7. core 2 duo.
How do I install or recover system now?

Make sure that your network connection satisfies the requirements for Recovery or Internet Recovery, depending on which you're trying to use. If possible, connect to the router with Ethernet.
Restart the computer and try again.
Connect to a different network, if possible.
Wait a few hours and try again.
Make a "Genius" appointment at an Apple Store.

Avoir Labview 6.1 et 6.2 sur la meme machine

Est il possible d'installer la version 6.2 de Labview tout en conservant la version Labview 6.1 sur une meme machine? (En clair est ce que les 2 installations peuvent etre indépendante sur une meme machine?)

Sure no problem with 2 versions on the same machine but I would be careful about where you install them (like the previous comment said). Especially if you installed 6.1 first and 6.0.2 second.
May I ask.... Why do you want both versions? Is there an advantage to having 6.0.2 on there as well? I can't think of any right off. 6.1 opens all the same versions of LabVIEW VI's as 6.0.2 does. Just a thought.
Good luck.
-scraggs99

Désinstaller et réinstaller sur autre PC

Bonjour,
J'avais installé PSCS5 sur mon vieux PC qui est mort entretemps. J'ai un nouveau PC tournant sous W8.1 et je l 'ai réinstallé dessus à partir du dvd d'origine. Bien qu'il fonctionne très bien sur cette nouvelle machine j'ai quand même des plantages fréquents et je dois reporter ce nouveau PC au SAV. Je crains fort qu'ils remettent la machine à zero et de perdre cette installation.
Hors je crois savoir que le code d'activation est valable pour deux PC pas plus. Je ne sais évidemment plus désintaller sur le vieux PC pour récupérer une installation. Que faire ? Désintaller sur le nouveau PC avant retour au SAV ou il y a une autre solution ?

Il me dis Entrez dans la zone ci-Dessous Un Autre chemin d 'accès à l'ONU dossier contenat le package d'installation de iTunes64.msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Installation sur plusieurs pc

J'aimerai savoir si il est possible d'installer première elements sur 2 pc avec la même license. Merci d'avance

C'est effectivement possible d'installer le logiciel sur 2 ordinateurs, et c'est supporte par Adobe.
Je crois qu'il est recommande de n'en utiliser qu'une version a la fois.
La limite est bien sur a ces 2 installations.
J'utilise le produit ainsi avec un programme sur une machine de bureau et la 2eme installation
sur un portable.
Cordialement.

Could Not Find Installation Information for this Machine" I need Help!

i accidentaly erased the main drive and now i am trying hard to reinstal the OS X again but i constantly keep seeing this "could not find installation information for this machine" i need help....

hello,
I had the same problem yesterday, just go to a place with a better internet conncetion, it will work fine...
good luck

I get a message of "Could not find installation information for this machine." after trying to Reinstall Mac OS X.

I would like to repartition the Main HD to two Partitions but could not do so and keep on getting an error message of "Could not unmount disc.." so I tried choosing the "Macintosh HD" partition and tried Partitioning it but the option is not available. So to my frustration I tried clicking on "Erase" to see whether doing so would allow me to finally partition my HD but still can't. And now since I erased my Macintosh HD partition I could no longer boot to Lion.
Before doing the above steps I downloaded the Lion Recovery Disc Assistant and created an external Recovery HD using an 8GB flash drive. I used this as startup destination by choosing it as boot destination from pressing Option before startup. I tried using Mac OS X Utilities to Reinstall Mac OS X from the external drive but I only get "Could not find installation information for this machine." message. I also tried booting from the Recovery HD partition on the HD but i also get the same message.
I have a new iMac that came with OS X Lion 10.7.
Anybody have idea how to fix this?

Partitioning on-the-fly may fail if the disk is too fragmented. You cannot run Erase for the internal disk as it contains its system components. The same if trying to run Boot Camp in order to create the Windows partition, it may fail if disk is too fragmented.
If I correctly understand what you want, then you must boot from an external disk, therefore copy Lion to a 4 GB (or higher) flash drive, run the installer, and then choose the option to partition the disk, this is done after rebooting into the installer from the external drive. You cannot do that if the Lion installer is on the internal drive as it cannot erase or repartition itself.
If this fails (did you try this?), then perhaps you can try to create a Lion boot flash or DVD by using a non-Apple app called Lion DiskMaker, when ready restart, after chime press option / alt key, then choose to boot from this newly created boot disk or flash drive. This reportedly works OK (tried with an older version of Lion, not recently, was OK). It is better to work with a flash drive, Lion is not optimized to run from optical media.
WARNING: disregarding the method, you MUST always back up your data when repartitioning or installing / reinstalling.
Hope this helps to solve you issue. Before any attempt, backup, backup, backup.

HT202696 Trying to reset to factory settings it says could not find installation information for this machine contact Apple care

Trying to to reset to factory settings to set up the installation it says could not find installation information for this machine contact Apple care. What does this mean

Try another internet connection.

My macpro cant find installation information on this machine. help

i am trying to reinstall the Lion but i constantly receivin this "Cant Find installation information on this machine" i need help here.

You need to provide more information on what you are doing. Otherwise, this is how:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Feasibility of making a RAC installation on a single machine

Hii,
Is it possible to make a RAC installation on a single machine using oracle 11gR2?If so, how?Pls guide me through.

Feasible? ... certainly. Meaningful ... no!
There are a number of reasons one might wish to implement RAC ... horizontal scaling and high availability come to mind. With a single machine both are impossible.
Want to do this for purposes of personal training? ... Waste of time as you can not really learn how to build and maintain a real cluster. Far better to go to eBay, pick up a used 800 series or more recent NetApp, and create the real thing.

Erased my Harddisk, coudnt reinstall Mac Os Lion from internet recovery as it says "Could not find installation information on this Machine"

Hi, i just got this Macbook Pro last October and recently i wanted to have a clean install of Mac Os Lion so i erased my harddisk in disc utilities, and found myself unable to install back Mac Os Lion from the internet.. It says 'Coudnt get installation information on this machine', I don't think my internet is the issue as ive tried installating it in both of my houses :/. Tried asking my friend.. he ended up screwing things up in Disc Utilities. If i recall carefully.. My Disc utilities used to look like this
500GB Toshiba Harddisk
-Macintosh HD
-Disk1
Mac OX Base System
but now its just
500gb Toshiba Harddisk
-Mac OX Base System
Sorry if i don't know what i'm talking about as i'm quite new to using a Mac and any help would be appreciated, thanks!

The fix is to use Disk Utiilty to make the Lion Partition a tiny bit smaller.
https://support.apple.com/kb/TS3926
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

HT4848 Can't find "installation information for this machine"

I have a brand new Mac Mini that came with Mountain Lion Server pre-installed. After having some difficulty(s) migrating from Snow Leopard I wish to revert to a clean re-install and start over. When I attempt to do this I get "Could not find installation information for this machine."
Any help appreciated.
Urgent !!!
Thanks,
Aunty

How are you trying to do the re-install? Are you using the Recovery HD or Internet Recovery. Information here on how to proceed:
http://support.apple.com/kb/HT4718
If you do an erase and install so that the Mac needs to be setup as if straight out of the box, then Setup Assistant is probably a better way of restoring your data from backup. Details here courtesy of Pondini:
http://pondini.org/OSX/SetupLion.html

Internet Recovery could not find installation information on this machine.

Hi there I've bought an iMac the latest model as well as the Macbook Air also the latest model and the Airport Extreme also the lastest model but i am unable to do internet recovery and none of my devices came with operating disc to restore my systems. I'm always prompted with the error "could not find installation information on this machine". Is there anyway I could have this fixed? I've called technical support and they said they cant do anything but for me to bring it to any apple support centre to get it formatted. Its alot of trouble for me to go down leave the machine there for a few days and come back to collect it again. Both my machines are extremely new and could not perform this internet recovery from day one. I even though it was my router so i gave away my WNDR 3700 and bought the apple airport extreme. Please help

It's possible there is a block on your Interet connection. If it works on a Apple network but not yours then that points the finger at your network. If this is a home network then I'd start by changing the DNS settings to:
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences
If you are on a business network or any other type of network where someone else has control over it then they may have put certain restrictions on it. In that case you will have to contact the Network Administrator for help.

Installation sur la mauvaise machine

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