Installation trial version - ERROR: Media DB Error : 12

When trying to download any trial version, the installation stops at 42%. And it states ERROR: Media DB Error : 12.
How can I resolve the problem please?

Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Similar Messages

  • Installation of CS6 Error: Media DB Error: 6

    I am trying to download Creative Suite Standard Design CS6, after uninstalling my version of CS5 I am getting an error after selecting the Install process. The error says "Inconsistency in the installer database" and the error report is as follows.
    Exit Code: 15  Summary  - 0 fatal error(s), 1 error(s), 0 warning(s)  ERROR: Media DB Error : 6.
    I have checked the logs and tried everything. Can someone help me with this issue?

    run the cleaner and retry per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    if that fails, contact adobe support,
    https://helpx.adobe.com/contact.html

  • Indesign CC Installation problems. ERROR: Media DB Error : 6

    I'm trying to install Indesign CC on a Mac, OS 10.6.8. but the installation is failing. The log shows ERROR: Media DB Error : 6   .  Any suggestions to solve this would be much appreciated.

    Delete the media_db.db in your Adobe caps folder and try again. Info here:
    Important Directories
    Mylenium

  • Installation Failed with ERROR: Media DB Error : 12 Please help

    Hello,
    Adobe received my payment, I've downloaded Creative Cloud, click on Try button next to product, always on 43% installation failed with- 0 fatal error(s), 1 error(s)
    ERROR: Media DB Error : 12
    What does it mean? I used Cleaner Tool, it says some of the files could not me removed.
    Please help me, I am desperate
    Michaela

    Hello,
    Adobe received my payment, I've downloaded Creative Cloud, click on Try button next to product, always on 43% installation failed with- 0 fatal error(s), 1 error(s)
    ERROR: Media DB Error : 12
    What does it mean? I used Cleaner Tool, it says some of the files could not me removed.
    Please help me, I am desperate
    Michaela

  • Error on Installing CS5.1, CS6 - Exit Code 15, ERROR: Media DB Error 6

    Hi. I am trying to install Photoshop CS6 trial on my machine (win 8 x64) but all the time it returns the error:
    Exit code : 15
    Summary
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: Media DB Error : 6
    I have already used all the steps described on the forum (restarting the PC, downloading again the app, using Adobe Clean Tool) and no success. I even tried to install Photoshop CS5.1, but it goes with the very same error.
    I currently have Fireworks CS6 installed, which I managed to install several months ago without a problem. However, when I try to uninstall it, it shows me also an error message:
    UNINSTALL FAILED
    Your uninstallation encountered errors.
    Troubleshooting tips:
    1. Restart your computer.
    2. Exit all applications [...]
    3. Uninstall again.
    You may also download & run the Cleaner Tool. If the problems persist, please contact Customer Support for further assistance.
    Well... here I am, Customer Support!
    I can't seem to make this thing work. I've passed my whole weekend reading about it on the web and no solution found whatsoever. How can I sort it out, please?
    Thank you,

    After using the Adobe Clean tool, I checked its output log and it mentioned it couldn't find a "caps.db" in the Common Files/Adobe/caps/ folder under Program Files or Program Files (x86).
    So what I did: I manually deleted the Adobe folders from:
    - Program Files
    - Program Files (x86)
    - Program Files (x86)/Common Files
    After that, I was able to install successfully Photoshop CS5.1 and at this very moment I'm able to install PS CS6 (it's been already 50% of the installing progress).
    So far, this action of deleting the Adobe folders from my Program Files folders seems to be sorting out the matter...

  • ERROR: ASU has quit unexpectedly. ERROR: Media DB Error : 18

    I'm using the Creative Cloud on my iMac (OS 10.7.5) at work and whenever I try to download anything from my apps, whether that be installing new software or downloading updates to my existing software, I get this error message:
    Exit Code: 15
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ERROR: ASU has quit unexpectedly.
    ERROR: Media DB Error : 18
    It's super frustrating because I would love to update to the CC 2014 version of all my programs. Also, my co-workers who are working on the same machines and same Adobe Cloud set-up haven't had any issues with it. Does anyone have and idea what could be causing this error?
    Thanks for the help!

    sign out and then back in to your cc app.
    if that fails to resolve the problem, follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • I have this ERROR: Media DB Error : 12

    ERROR: Media DB Error : 12
    I reinstal 2 times and this error continue.
    What i mast to do?

    Hi George,
    I would recommend you reviewing the installation log files for specific errors.
    You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC.  You are welcome to post any specific errors you discover to this discussion.
    Regards,
    Sumit Singh

  • ERROR: Media DB Error : 12 ошибка при установке illustrator

    ERROR: Media DB Error : 12 ошибка при установке illustrator

    Give full permisson in to below given location also inherite the permission to sub folders and files.
    Windows (64 bit OS) : C:\Program Files (x86)\Common Files\Adobe\caps
    Windows (32 bit OS) : C:\Program Files\Common Files\Adobe\caps
    MAC :  /Llibrary/Application support/Adobe/caps
    Then try to install, if still not work then Rename media_db.db located in above mentioned location to media_db_old.db
    After Renaming try to install the software

  • I am trying to install livecycle trial version, but i get Error 13:11 Source file not found

    Why do they even offer a free trial version of livecycle es4,  when its obviously not free??????
    i have tried from two different computers, windows 7 and windows 8, and before it can finish installing,
    a messsage pops up saying Error 13:11 Source file not found verify file exsist.  what does that even mean?

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Exit code 15:  Installation failed.  0 fatal 1 error.  Error: media DB error : 12 while installing premiere pro and photoshop through cloud

    Exact error message as follows:
    There was a problem installing Premiere Pro 2014....   Installation failed.   Installation encountered an error.  Please restart system and try again (15)  Exit code 15  0 fatal  1 error.  Error: media DB : 12

    Thank your for your reply.  I am running windows 8.1.  And there is a huge mess going on.  I was on with Adobe tech support all morning and they cannot get photoshop, premiere to update.  Then they tried to uninstall, and it would not uninstall.  They renamed the directories and did a direct reinstall and it failed.  They changed permissions on directories.  There are no viruses or malware.  I run cccleaner, pcmatic and scan all the time.  This process also corrupted my purchased licensed version of Fireworks CS6.  Now I cannot even get that to install.  We have run the cleaner over and over.  So finally I manually cleaned the registry of selected Adobe products and removed everything from the hard drive.  I am now running scans because they had me disable my pc matic and windows firewall temporarily while they worked on my pc.  I am a graphic designer and I have a project in the waiting.  I need to have fireworks, flash photoshop and premiere working but I don't think this is possible.

  • I installed the photoshop CS6 trial version and got an error.

    I installed everything without a problem and verified my adobe acount but when it tells me to sign in an error pops up that says: "Please connect to the internet and retry."
    But...I'm connected to the internet and there's nothing wrong with the internet that would cause a problem for signing into something. I even tried restarting my laptop and signing in again but got the same error.
    What should I do?

    Thanks for writing, Jeff; I appreciate your question.  To clarify:
    1. Nope, I'm not on a managed network.  This is my personal computer onto which I'm installing software.
    2. This thread is about CS6.  I have just bought the CS6 Production Premium suite, and have (per support chat instructions) attempted to install both the full and the trial versions.  I've followed all the instructions on the website listed in post #1 here, and have followed all the suggestions of those on chat support.
    3. I have a sufficiently-powered computer (i-7 Intel processor on Windows 8 with 8 megs RAM), and have attempted the installation on both wired and wireless connections, with and without firewalls and antivirus software enabled.  I can do everything I want with my computer and internet connection except get past this sign-in screen.
    Google "please connect to the internet and retry" "adobe" and you'll get thousands of hits, a whole lot of them having to do with CS6.  Has Adobe recognized this as a bug anywhere?
    Thanks again for writing.
    James

  • Acrobat Trial Version Download Assistant Certificate Error

    Can not download the Trial version of Acrobat Pro.  When trying to open the Download Assistant, the following error message:
    Sorry, an error has occurred.
    The application cannot be installed due to a certificate problem.
    The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. 
    Please contact the application author.

    Ec.argos this an Adobe AIR error message.  You will want to remove the current installation of the Adobe Download Assistant and reinstall.

  • Adobe Premiere CC Trial Version "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down." PLEASE HELP!

    Every time I open any project in Adobe Premiere CC Trial Version, I get the message "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will try to save your project." I can't edit at all and am totally stuck. Please help!
    It's terrible that this is happening on the trial version as it's making me want to go straight back to FCP! Also - I've tried switching external hard drive and that also doesn't work.
    Thank you!

    So, opening a new project works?

  • Download  "ABAP Trial Version"  retrieves Portal Runtime Error

    Hi,
    At
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/b2918eea-0601-0010-6284-e6cb7eee4399
    if you click to download "SAP NetWeaver 7.01 - ABAP Trial Version"
    you get Portal Runtime Error.
    Please check !
    Regards
    sas
    An exception occurred while processing a request for :
    iView : pcd:portal_content/com.sap.sdn.folder.sdn/com.sap.sdn.folder.application/com.sap.sdn.folder.roles/com.sap.sdn.folder.navigationroles/com.sap.sdn.folder.sdn/com.sap.sdn.role.anonymous/com.sap.sdn.tln.workset.sdnhome/com.sap.sdn.app.workset.additionalobj/com.sap.sdn.app.iview.softwaredownload
    Component Name : com.sap.sdn.softwaredownload.SoftwareDownload
    com.sap.sdn.reporting.Reporter.
    Exception id: 09:26_12/11/08_0524_3414750
    See the details for the exception ID in the log file

    Hi,
    the SCN development team is aware of this issue and will provide a fix as soon as possible.
    Regards,
    Folkert

  • I am running windows 8.1 and I have purchased PS Elements 13 on DVD but Icannot install the Software, I get as far as 2% on the installation and I get an Exit Code 15 with ERROR; Media DB Error : 6

    I have also started my PC in safemode with Network enabled, as recommended by adobe, but to no avail! I just get to the 2% installation stage again, with the same error.
    I have checked all the system requirements, all is OK. I am not a techie, I just like photography! but it now seems to me that Adobe like making the simple installation of a software programs impossible for normal computer users, can any body help or offer a simple solution! or do I have to return my software to seller again!

    Installation and launch log errors | CS5, CS5.5, CS6, CC -
    https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

Maybe you are looking for

  • How can I pull a avg for a range in a lookup statement

    I have 2 data sources that I am trying compare  Once has a start date and end date and the other has a constant list of values and dates.  I want to AVG the values for the time between the start and end date in the other table. See example below....

  • Vat or sales and purchase tax

    hi, can anyone explain 1) how purchase tax (input tax) happens and 2) how sales tax (output tax) happens thanks rgds

  • How to pass record set as procedure parameter.

    Hi All, I have a requirement, I want to pass the records that are fetched from a cursor to a procedure as a parameter. I dont want to use it inside the loop as we do it normally, as i might get huge volume of records using cursor, as a result the pro

  • Convert one filed to base64binary (byte)

    I have a file to webservice scenario in which all fileds that are input to the webservice are string so I map them from the source side after applyign graphical functions.. but one field in target side has a data type base64Binary Is this same as byt

  • AVCHD to FCP big file size?

    I know it says that converting to Apple Pro Res codec will increase file size by 4 times using log and transfer in FCP, but I've converted using the Apple intermediate codec which is supposedly the lesser of the two, and what was originally 25g worth