Installation troubleshooting

bought cd from adobe, tried to install CS6- is accepting serial number, but after that is error 34- so what the heck am i supposed to know about that- could not find on website. it said to drop all startup etc etc- did that-did not work and so now even my adobe reader is off and cannot read any pdf. tried to run setup.exe as admin- did not work.
have no firewall now, many services disabled.
and boy i am fit to be tied. 3hours already and no success- give me a break!!
login works fine as well.
have lightroom 4 installed and elements 10.

Creative Suite Cleaner Tool
Troubleshoot with install logs
And do provide system information.
Mylenium

Similar Messages

Hp OfficeJet Pro 8500 Installation Troubleshooter not correct

I'm having trouble re-installing my HP OfficeJet Pro 8500 A e-AIO printer onto my home network that I use to connect to my Toshiba laptop with OS 8.1.   The HP trouble shooter tells me to determine if the printer is on the network by printing out the Wireless Network Test report.
   I did this.
The Trouble shooter then tells me to look at the report to see if I get a PASS under the Connectivity heading.   Problem is there IS NO Connectivity heading on the Wireless Network Test report.
   I'm stumpted! I don't know what to do when the "Troubleshooter" doesn't give me correct information!
I welcome any suggestions!
   And, YES, I've checked the ip address; turned the printer off and on again; and ultimately - fussed and cussed!

Hello Aardvark1
I will insert my responses in underlined blue next to your questions or statements :
I understand that you are having issues with the HP trouble shooter. Yes, I am! I would like to help with this problem. I surely hope so!
The trouble shooter is for all HP printers. I understand   This makes it very generic and not all the reports are the same for each printer.   It would seem that the Trouble shooter would be for the printer on which the Trouble Shooter is installed. I suppose having a trouble shooter for each of the printers HP makes would be a problem for HP!
I agree this can be frustrating.
You mentioned that you have checked your printers IP address. If your printer has a valid IP address then there is no longer a need for the missing Connectivity heading on the Wireless Network Test Report. Oh! OK. That is a good thing, right??!
If the Printer was not connected it would not have an IP address. That makes sense.
This brings me to my question. You are using the HP trouble shooter, are you having issues with the installation of your printer on the Toshiba? I'm having problems with REINSTALLING the hp OfficeJet Pro 8500 AIO printer. I removed it because that was what I had been instructed to do in the past. Then simply reinstalled it. But, this time, I cannot get it to reinstrall. If yes, then perhaps i can be of further assistance. Is your assistance locatedf somewhere within the window in which you replied?    I don't see any instructions or directions - what am I missing?    Where do I go to discover how to get the printer reinstalled?    Will the directions appear when I click on "Accept as Solution"? Because I don't want you to think the issue is resolved if it is not. And by clicking on "Accept as Solution", I will be indicating there is no longer a problem! (Did that make sense?) Therefore, I am going to await your reply before I click on "Accept as Solutiion".
Aardvark1 I work on behalf of HP Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!   I hope to be able to Accept the Solution - and - give you Kudos, Thumbs Up - when we get this resolved. Thank you.

Flash Player Installation Troubleshooting Instructions are WRONG.

They claim that the Package Contents include a .pkg file in the Resources folder. It is not there. The standard update has not worked on my Macbook Pro 17" running Mavericks for 2-3 years. I need that .pkg file to run under the Apple Installer. I have followed the instructions and uninstalled the Flash Player. I now have no possible access to Flash Content. I need that .pkg file. Does anyone know how to access it? Will anyone at Adobe update the false information on the Troubleshooting Guide? Adobe's policy of not providing telephone support is cruel!

@tolsenmd
We actually make a .pkg installer for use with Apple deployment utilities. Grabbing the .pkg from our standard .app install isn't a good idea, as it wasn't designed for this scenario and you'll run into problems (e.g. a preference panel that crashes.) Our formal .pkg install takes care of all this and is officially supported.
The pkg is offered through our distribution agreement. I recently wrote a blog post that details this and more, which might be of interest.
An outline of Flash Runtime installation options

Win 8 Pro on Windpad 110W installation troubleshooting, PLEASE HELP

Please bare w/ me for a moment to give you a little history. I've got a 110W w/ Win 8 RP on it. I bought the Windpad used. The previous owner put replacaed the original hard drive w/ a 120GB, and I've been quite pleased w/ its performance. Initially it came w/ the Win 8 CP, and I downloaded the upgraded RP a couple months ago when all my Metro Apss quit working on CP. Now I'd finally like to upgrade to Win 8 Pro and be finished. I'm also attempting to change from the 32-bit OS to the 64-bit. Here is where I encounter trouble. If I try to install it from w/in the current OS it detects I'm running 32-bit and halts the installation w/ an error message. Therefore I've put the 3.3GB Win 8 Pro 64-bit.iso file on a USB thumb drive and am attempting to boot it from outside the OS, and bypass its detection. (as a side note: the reason I want the 64-bit is because I'd like to upgrade the RAM to 8GB). Anyhow, the previous owner also installed a dual boot for the device called Android-x86 which i don't care to have anymore as it really hasn't been a practical Android experience. Unlike my Android experiences w/ other tablets and phones; I love Android. Furthermore this dual boot has partitioned the hard drive too and a few GBs are dedicated to the Android portion. I'd like to do away with this Android-x86 dual boot, but am not sure how. Finally, I hooked up a keyboard and the USB drive w/ Win 8 Pro to the USB port via a USB hub, and selected F11 when the tablet loaded up. I was able to select between loading the USB drive or the SSD. I chose the USB hoping it would start a fresh install of WIN 8 Pro 64-bit. It didn't it went to the next screen that always appears after the MSI boot-loader image; the Android-x86 screen where it defaults to boot windows if I don't select Android after 5 seconds. I just want to be done w/ the Android-x86, and get a clean install of Win 8 Pro only on my machine. Any tips, pointers, or guidance in the right direction is greatly appreciated.
Thanks,
Rick

I'm going to attempt to recover the system w/ the Win 7 DVD recovery discs that come w/ the MSI machine, since that version of Win 7 is 64-bit. I don't have an external DVD drive so I'm putting the files on my USB stick, and hoping that I can just install them on the Windpad from it. If Win 7 successfully installs, because it's already 64-bit, I can just upgrade over the internet w/o getting the Microsoft error message that I can't install a 64-bit OS on a 32-bit system. I hope this works!

Installation Troubleshooting for Microsoft Office

Hi, I've been trying to install Microsoft Office '04 Student and Teacher edition for a while, but whenever I try to run the installer, it blinks a couple of times, then goes away. I've also tried the drag-and-drop option, but then the same thing happens to the applications. I think it's a problem with Rosetta. Any suggestions.

A little more description would help. What exactly do you mean by Rejects the disc? Does the DVD drive eject the disc shortly after inserting it?
Does the Office installer say something, like can't install on this Mac?
If the Office disc is ejected shortly after insertion try cleaning the disc. Try another DVD disc of any type to see if it is the Office DVD or if the drive ejects all discs.
If it ejects all DVD or CD discs then the drive is bad and you ned to Return your new Mac fro a Full Refund and then buy another NEW unit.

WebCenter Sites installation troubleshooting

Hi Sites experts.
I'm having lot of issues during the installation of WebCenter Sites with Community Server.
Scenario is the next: 2 domains (management and delivery with)
- managementDomain with two manage server, one for Sites and CAS and one for CoS.
- deliveryDomain with two manage server, one for Sites and CAS and one for CoS and CAS Visitor.
The installation is in WebLogic 10.3.6 and Sites is 11.1.1.6.1 version.
Issues in management sites application. When starting application I'm getting all time in log file next:
[ERROR] [temBasedClusteredEventExecutor] [com.fatwire.logging.cs] Exception reading url from http://servername:8010/cs/ContentServer?pagename=OpenMarket%2FXcelerate%2FSearch%2FEvent
com.fatwire.cs.core.http.HttpAccessException: org.apache.http.conn.HttpHostConnectException: Connection to http://servername:8010 refused
at com.fatwire.cs.core.http.HttpAccess.execute(HttpAccess.java:367)Why is refused if I can access perfectly to http://servername:8010/cs and http://servername:8010/cas?
Issue in delivery sites application.
[ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.db] Exception executing prepared statement: INSERT INTO FW_InvalidationMemory (DEPENDENCY,MDATE) VALUES (?,?) DEPENDENCY = ____NULL_RECORD__ MDATE = 2013-02-23 09:20:02.0 java.sql.SQLRecoverableException: Connection has been administratively disabled. Try later. at weblogic.jdbc.common.internal.ConnectionEnv.checkIfEnabled(ConnectionEnv.java:1025) at weblogic.jdbc.wrapper.PoolConnection.checkConnection(PoolConnection.java:63) at weblogic.jdbc.wrapper.Connection.preInvocationHandler(Connection.java:100) at weblogic.jdbc.wrapper.Connection.prepareStatement(Connection.java:545) at COM.FutureTense.Servlet.JDBCTable.executeUpdate_trans_logic(JDBCTable.java:1361) at COM.FutureTense.Servlet.JDBCTable.executeUpdate_trans(JDBCTable.java:1337) at COM.FutureTense.Servlet.JDBCTable.executeUpdate(JDBCTable.java:1211) at COM.FutureTense.Servlet.JDBCTable.AddRow(JDBCTable.java:943) at COM.FutureTense.Common.ftDBTable.insertRow(ftDBTable.java:1272) at COM.FutureTense.Cache.EHCacheInvalidationMemory.addInvalidation(EHCacheInvalidationMemory.java:162) at COM.FutureTense.Cache.EHCacheInvalidationMemory.deleteInvalidationsBefore(EHCacheInvalidationMemory.java:250) at COM.FutureTense.Common.CacheServer._purgeInvalidationmemory(CacheServer.java:210) at COM.FutureTense.Common.CacheServer.flushPages(CacheServer.java:193) at COM.FutureTense.Common.CacheServer.execute(CacheServer.java:79) at COM.FutureTense.Servlet.FTServlet.doPost(FTServlet.java:61) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at javax.servlet.http.HttpServlet.service(HttpServlet.java:821) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57) at com.fatwire.auth.RequestAuthenticationFilter.doFilter(RequestAuthenticationFilter.java:192) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57) at com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:695) at com.fatwire.wem.sso.SSOFilter.doFilter(SSOFilter.java:51) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) at weblogic.work.ExecuteThread.run(ExecuteThread.java:221) [2013-02-26 09:20:02,662 SAST] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.db] Exception executing prepared statement: DELETE FROM FW_InvalidationMemory WHERE FW_InvalidationMemory.mdate < ? FW_InvalidationMemory.mdate < 2013-02-23 09:20:02.660 java.sql.SQLRecoverableException: Connection has been administratively disabled. Try later. at weblogic.jdbc.common.internal.ConnectionEnv.checkIfEnabled(ConnectionEnv.java:1025) at weblogic.jdbc.wrapper.PoolConnection.checkConnection(PoolConnection.java:63) at weblogic.jdbc.wrapper.Connection.preInvocationHandler(Connection.java:100) at weblogic.jdbc.wrapper.Connection.prepareStatement(Connection.java:545) at COM.FutureTense.Servlet.JDBCTable.executeUpdate_trans_logic(JDBCTable.java:1361) at COM.FutureTense.Servlet.JDBCTable.executeUpdate_trans(JDBCTable.java:1337) at COM.FutureTense.Servlet.JDBCTable.executeUpdate(JDBCTable.java:1211) at COM.FutureTense.Servlet.JDBCTable.DeleteRow(JDBCTable.java:960) at COM.FutureTense.Common.ftDBTable.deleteRow(ftDBTable.java:1108) at COM.FutureTense.Cache.EHCacheInvalidationMemory.deleteInvalidationsBefore(EHCacheInvalidationMemory.java:255) at COM.FutureTense.Common.CacheServer._purgeInvalidationmemory(CacheServer.java:210) at COM.FutureTense.Common.CacheServer.flushPages(CacheServer.java:193) at COM.FutureTense.Common.CacheServer.execute(CacheServer.java:79) at COM.FutureTense.Servlet.FTServlet.doPost(FTServlet.java:61) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at javax.servlet.http.HttpServlet.service(HttpServlet.java:821) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57) at com.fatwire.auth.RequestAuthenticationFilter.doFilter(RequestAuthenticationFilter.java:192) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57) at com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:695) at com.fatwire.wem.sso.SSOFilter.doFilter(SSOFilter.java:51) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) at weblogic.work.ExecuteThread.run(ExecuteThread.java:221) Why those errors about writing/deleting in tables of FW?
[2013-02-25 14:50:37,775 SAST] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.framework] error: errno -105 on at
tempt to add a rowDuring the installation of Community Server we've got problems to execute Sites Explorer.
Can be possible do the "Post Installation steps" using a normal BBDD client?. The password provided in SystemSatellite table is encrypted or directly text?
When executing /cos/status test in delivery domain is appearing next errors.
REST CAS is DOWN reason: Failed to acquire TGT. HTTP Response code 400 in CAS REST of delivery. Management is working.
CAS response code: 500 http://servername:7010/cas_community/login?wemLoginTemplate=http://servername:7009/cos/login_template/template.jsp&wemLoginCss=http://servername:7009/cos/login_template/css.css in CoS application
In cas visitor log's is appearing next:
INFO [org.jasig.cas.authentication.AuthenticationManagerImpl] - AuthenticationHandler: com.fatwire.wem
.sso.cas.plugin.CSAuthenticationHandler failed to authenticate the user which provided the following credentials: [username: fwadmin]
2013-02-26 14:22:26,364 ERROR [com.fatwire.wem.sso.cas.integration.rest.TicketResource] - org.jasig.cas.ticket.TicketCreationE
xception: error.authentication.credentials.badAnd the biggest question is...
Can be CoS and Sites running in the same WebLogic domain?.
Regards.

What exactly were the issues you faced related to network and proxy? Could you explain how you fixed it?
regards,
Joy

Lion Mountain Installer troubleshooting

Hello!
I have tried to install ML on latest lion OSX version. When my computer restarts, it requires me password to Log in (as i have start up login activated) and then it comes back to lion without showing any message. I have verify disk and repair disk with the help Disk utlility, everything is fine. I even reset PRAM but the problem persists.
Does any one knows, what is the solution??
Thank you in anticipation.
Reagrds,

Vous devez être en 10.6.8 SnowLeopard d'abord, puis d'acheter 10.8 MountainLion travers l'App Store. 10.5 Leopard n'a pas l'accès App Store. Appelez Apple et demander le support d'installation ou peut-être chercher SnowLeopard d'acheter un kit sur eBay.
Blame Google sur un mauvais français!

Installation troubleshoot

Just installed Adobe CS6 on laptop. Photoshop works, but Illustrator wont open up. Keeps telling me"free trial expired".

open adobe application manager and complete any automatic updates.
restart your computer and then open photoshop.

JDK Installation troubleshooting under Windows

When JDK 1.6 are installed under Windows,
It do not write the Path of Its compiler files
in Windows register.
And programmes like javac.exe cannot be
invoke in CMD window.
But some programme of JDK are copyed
in system32 Windows directory?!!!!
Interesting solution to invoke
java.exe and other :-)

When JDK 1.6 are installed under Windows,
It do not write the Path of Its compiler files
in Windows register.
And programmes like javac.exe cannot be
invoke in CMD window.Correct, that is by design. You must add the JDK executables to the path if you want to use the shortened command "javac".
Instruction here:
http://java.sun.com/docs/books/tutorial/essential/environment/paths.html
But some programme of JDK are copyed
in system32 Windows directory?!!!!
Interesting solution to invoke
java.exe and other :-)

Installation Problem inSAP NetWeaver Application Server, Java EE 5 Edition

Hi All,
I have dowloaded the package from SDN but as I tried to Install it into my system,i got the following error;the log is like below:
(Mar 1, 2007 4:54:56 PM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, An error occurred and product installation failed. Look at the log file D:\sapdb\JP1\log.txt for details.
(Mar 1, 2007 4:54:56 PM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, ProductException: (error code = 601; message="Thu Mar 01 16:54:56 IST 2007 An Error happened during the Change of the MaxDB Database passwords. Check end of Logfile C:/DOCUME1/SAP/LOCALS1/Temp/MaxDBSAPNWPREV.log")
STACK_TRACE: 22
ProductException: (error code = 601; message="Thu Mar 01 16:54:56 IST 2007 An Error happened during the Change of the MaxDB Database passwords. Check end of Logfile C:/DOCUME1/SAP/LOCALS1/Temp/MaxDBSAPNWPREV.log")
     at com.sap.installshield.maxdb.maxdb_call_sdbinst.install(maxdb_call_sdbinst.java:247)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
     at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
     at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
But the same package got installed on another system having the same system parameters.
Pls guide.
Thanks in advance

Hi,
welcome to SDN!
To your problem: did you make sure the master password you set during installation is less than 9 charachters as discussed in the Installation Troubleshooting?
P.S. I'm moving this thread to the forum dedicated to the SAP NetWeaver Application Server, Java EE 5 Edition.

Skype Click to Call for Firefox 7 Installation Nig...

All info as of Oct.08.
Hi Guys:
I would like to start by telling you that I'm newbie to this community as not a Skype fan user and haven't used the application since its June version 5.3. I didn't upgrade my Firefox browser on its due time either as rather use Internet Explorer most of the time. All these three are installed on a Windows XP Home SP3 system.
Due to some IE7 settings misconfiguration early this week, I decided to use FF6 again while restoring IE to defaults, which means that plugins and toolbars are disabled or uninstalled in the process. After reinstalation and updating Adobe Flash, Java, etc.. noticed that the Skype Toolbar was definetively lost (uninstalled) to IE.
FF Add-ons Manager was showing the Skype Plugin (still version 5.3) as disabled, not compatible and with no updates available. I then proceeded to upgrade FF to NB7 recently released 27-09, and then applied latest update 7.0.1 released 29-09, but no change to the Skype Plugin upon clicking on update all add-ons and plugins.
BTW, release notes for this FF update 7.0.1 states: "Fixed a rare issue where some users could find one or more of their add-ons hidden after a Firefox update"... making me more confused and to look deeper into FF support, but with no success. I also tried FF Add-on Compatibility Reporter to no avail.
Therefore, it was time to go to Skype and as I usually first learn about latest changes, opened on (blogs.skype.com/garage/windows/) first, to find that there were two releases (an update to V5.5.119 (which I did) and an upgrade to a new build 5.6) on the same date (29-09) of FF's update to fix "hidden add-ons" - what a coincidence to add confusion -.
In both versions' release notes you can read that changes include: "Updated Skype Click to Call browser plugins and the addition of support for Firefox 7"... but no further explanation. Sorry guys but it was at that moment when I learned about that "Click to Call" name (formerly known as Skype Web Toolbars) which totally different from what I was searching for, making me do some more clicks to search and understand the difference between the installers provided.
I believe (and suggest) that if in that blogpost 29-09 in respect of the 5.5 update, the poster (Raul Liive) would have included a link to the Click to Call support page, it would have been a lot more easier for Firefox users to update their Skype installation, even though, it is not true that Click to Call "is automatically installed in Mozilla Firefox" as suggested in that support page. It only installs in Internet Explorer. In order to also install it in Firefox and/or Chrome, you must download its installer from that page.
At least this was my experience which could be taken as a quick reference - Installation Troubleshooting Guide (Provided "AS IS" and subject to Mods' approval):
- Opened Skype 5.3 and clicked on the Updater to get version 5.5.119 installed.
- Opened IE7 and verified that new Click to Call 5.6.0.8312 was present in my toolbar.
- Opened FF7 and verified that old Skype Plugin 5.3 did not changed. Tried to update it again from within the application with no results.
- Opened Control Panel > Add or remove programs, and verified Skype 5.5.119 correctly shown, but Click to Call was not. There it was still showing "Skype Toolbars 5.3.7280".
- Closed all applications and proceded to remove Skype Toolbars from Control Panel.
- Restarted the system and opened CP, IE and FF to verify Skype Toolbars successfully removed.
- Optionally - ran CCleaner.
- Downloaded Click to Call Installer and ran it to install it in both, IE and FF, which done successfully.
- Opened CP to verify it was then showed correctly as "Skype Click to Call 5.6.0.8312".
- Opened FF to verify it now shows the plugin correctly as above with no imcompatibility
warnings. Made a test call successfully. Did same from IE.
*Notice: Please note that there is actually only one Click to Call installer (v5.6.0.8312) available at Skype.com, no matter what Skype (supported) version or browser (support for IE, FF and/or Chrome only) you are using. Also notice that when you open your browser for the first time after installing CtoC, a new Skype advertising tag will be opened... Don't worry, it will do it just once. A second advertising window will be opened after your Skype app opens when you make a call from your browser... at least it happened on my first test call and don't know if same for further calls (free account).
Sorry guys - long story - but hope this to be of any assistance to the community.
Cheers,
RickCP

Would also add that after doing the above troubleshooting you find any problem with your Click to Call feature just installed, or simply need to install or activate the plugin to another browser (one of the 3 supported for Windows) you are also using, you can run your Click to Call Installer again to choose between the following options provided:
Change:
Lets you change the way features are installed (and on what browser are to be installed).
Repair:
Repairs errors in the most recent installation by fixing missing and corrupt files, shortcuts and registry entries.
Remove:
Removes Click to Call from your computer.
Cheers,
RickCP

Snow Leopard 10.6.3 freezing during installation? Please help!

I have a 13" Macbook with Mac OS X 10.4.11 and am trying to install Snow Leopard 10.6.3 (which I bought from the Apple store). I am having trouble with the installation, as it freezes every time I get to a certain point in the "Installing" screen. It was freezing around the 40 min. mark, and so I tried the various options that the installation CD gave me. Such as going into disk utility and doing the "first aid" stuff where everything seemed to check out fine. None of that helped, and it kept freezing at the same point, sometimes going all the way to a screen that says, "Install Failed, the installer could not copy the necessary support files." I double checked all of the system requirements, and I originially didn't have enough memory, but freed up space for the installation.
I then tried the last option on the installer troubleshooting by backing up my files on an external hard drive and then erasing the memory through disk utility. Now I can't get back onto my original computer drive when selecting a startup disk, as it only lets me see the installation CD to select. Erasing didn't help, except that now it freezes at 29 minutes instead of 40. I can't even eject my CD, I'm assuming since there is nothing else for my computer to run on. I'm not a genius with computers, but I was simply following the instructions that came with my software. Now I can't even get back to those instructions, since they were only available on my previous hard drive, and not in the actual disk packaging (which seems kind of silly). I'm planning on calling Apple for support, hoping that I can get free support since I only bought this software a few days ago. However, any help in the meantime would be appreciated! Thanks!

Here is your answer:
http://freefreehand.org/forum/viewtopic.php?f=5&t=4&sid=7db71927d7aba4c1c1e6e66998827853

SCCM 2012 R2 Client TroubleShooting

Hello,
I have a SCCM 2012 R2 Upgraded environment where I have 1000+ clients. but only 600 clients are reporting active in the console.
Atleast 200 clients doesn't have the site information at all.
Rest of the 200 is reporting with Client as No
Kindly help me with the Troubleshooting steps for the same.

Most common issues for client installation failures are:
SCCM server unable to ping the machine or resolve name.
FW enabled on remote machine.
Unable to access admin shares (C$, Admin$) on remote machine.
WMI issues on remote machine.
BITS service disabled in remote machine.
Less than 500MB free space on C drive.
Ports Used During Configuration Manager Client Deployment
Windows Firewall and Port Settings for Client Computers in Configuration Manager
Troubleshoot administrative shares
Computer Client Hardware Requirements
Check that ccmsetup folder was created under C:\Windows.
Check the following 2 files with
CMTrace.exe: ccmsetup.log and
client.msi.log under
C:\Windows\ccmsetup\Logs and look for errors.
For client with no site information, you need to make sure your boundary group match client IP or AD site.
Some more troubleshooting links:
http://deployos.com/blog/2012/10/01/using-and-troubleshooting-client-push-in-sccm
http://eskonr.com/2010/11/sccm-client-installation-troubleshooting-steps-check-list/
http://blogs.technet.com/b/configurationmgr/archive/2009/08/10/troubleshooting-issues-where-clients-are-not-reporting.aspx
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SAP Inventory Manager 4.0 installation problems

I am having problems when trying to install the new version of Inv Manager 4.0 on windows server 2008. The installation is performed by first installing and patching to latest release an SMP 3.0 server, followed by an installation of the SAP Inventory Manager 4.0.0 Deployment exe file. That installation runs without any errors but no app is visible on the SMP, no folders or shortcuts or other indications are visible that it was successful. Also very strange is that according to the installation guide there are some steps (1-6) which I cannot see, my install runs jumps directly from step 3 step nr. 7 (serial numbers, install type, keys are all missing or not requested by the installation for some reason). I have installed this on 4 different servers/PC´s where at least 2 of those were totally fresh systems that didn´t have any previous installation of either Agentry or SMP. The prerequisites are met (java, jco etc) but what puzzles me the most is that I don´t see any logs or error messages.
Help is much appreciated

Bjorn,
At very high level...
1) Install SMP Server with Latest support pack. you don't need to enter any server serial numbers details.
2) Logon to SMP Management cockpit.
3) create Agentry application for Inventory Manager and save it.
4) Once Agentry application is created under server->configuration folder you can see a folder created.
Server\configuration\com.sap.mobile.platform.server.agentry.application.
5) Execute SAPInventoryMgr400Deployment.exe by entering SAP back end connection details.
6) Once you complete step 5), you have IM 4.0 deployment application is created. at this point you can copy all the deployment folder contents to application folder created in step 4) or do publish from editor or follow step 5.
5) Select Agentry application ->go to App Specific settings tab ->Under publish option "upload your Inventory Manager deployment zip file" and save the changes.
6) Re-start the Server.
7) Test if your application is deployed correctly by entering URL in the browser https ://<hostname>:8081/<appname> . you should get response as 'I'm here".
8) if step 7) is not successful then troubleshoot Agentry app deployment ( turn on agentry logging and check for startup errors ).
check this thread for SMP 3.0 Server Installation troubleshooting.
Query on SMP 3.0 - Working with Agentry Client
Thanks,
Manju.

Installation from MX 2004 Serial... Tech Support NIGHTMARE...

I'm sitting here on hold, and the staff at Adobe (or the outsourced help overseas..take your pick) can't seem to deliver me the proper serial number to upgrade from Studio MX 2004 (Macromedia) to ACS Web Premium. I've never experience such an enormous ball drop in tech support. Has anyone else had a problem with this. The serial on file with my account, for some reason, isn't working for the upgrade path.
If someone from Adobe is reading this; it's ridiculous, the fact that your support team isn't versed in the CS4 upgrade path's installation troubleshooting.
I've recorded my entire call with Adobe, and it's laced with incompetent service.
Yes, I'm super frustrated. Can someone, please shed some light on this for me?
Thanks

Dave,
>if someone from Adobe is reading this; it's ridiculous, the fact that your support team isn't versed in the CS4 upgrade path's installation troubleshooting.
Unfortunately, for the most part, you're speaking with your peers, endusers like yourself.
I suggest that you insist on speaking with a Stateside supervisor as there is nothing we can do other than offer our sympathy. I'd guess that the best times to call are probably midweek and early morning.
Neil

Installation troubleshooting

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