Installation will not accept the product key

I just bought a new MacBook Pro and an office mac 2011 home & student and it keeps telling I'm writing the key wrong to activate online. please help me. 

Hi,
This forum is to discuss problems about development of MS Office for Windows OS. Since your question is more related to activation of Office for MAC, I suggest you resort to Office for Mac support
or Office for Mac Community  for more efficient responses.
Thanks.
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