Installation XE database install

Hi all,
i have problem in installing XE 10g database
this error appears in dialog at the end of installation:
1608: unable to create installdriver instance, return code -2147221021
i searched for this error in google but i can not find anything related
please help
Thanks,

Hello;
There a document on it here :
http://andrewfraserdba.com/2010/03/08/fix-for-oracle-xe-1608-unable-to-create-installdriver-instance-return-code-2147221164/
Best Regards
mseberg

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OS Version: AIX 5.3
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========================================================================
INFO: Using paramFile: /u01/install/oracle/ora10gr2/Disk1/install/oraparam.ini
INFO:
INFO:
INFO: No pre-requisite checks found in oraparam.ini, no system pre-requisite checks will be executed.
INFO:
INFO: The commandline for unzip:
INFO: /u01/install/oracle/ora10gr2/Disk1/install/unzip -qqq ../stage/Components/oracle.swd.jre/1.4.2.0.0/1/DataFiles/\*.jar -d /tmp/OraInstall2010-04-24_01-11-51PM
INFO: The commandline for unzip:
INFO: /u01/install/oracle/ora10gr2/Disk1/install/unzip -qqq ../stage/Components/oracle.swd.oui/10.2.0.1.0/1/DataFiles/\*.jar -d /tmp/OraInstall2010-04-24_01-11-51PM
INFO: The commandline for unzip:
INFO: /u01/install/oracle/ora10gr2/Disk1/install/unzip -qqq ../stage/Components/oracle.swd.oui.core/10.2.0.1.0/1/DataFiles/\*.jar -d /tmp/OraInstall2010-04-24_01-11-51PM
INFO:
INFO: The number of files bootstrapped for the jre is 221.
INFO:
INFO: The number of files bootstrapped for the oui is 96.
INFO: Execvp of the child jre : the cmdline is /tmp/OraInstall2010-04-24_01-11-51PM/jre/1.4.2/bin/java, and the argv is
INFO: /tmp/OraInstall2010-04-24_01-11-51PM/jre/1.4.2/bin/java
INFO: -Doracle.installer.library_loc=/tmp/OraInstall2010-04-24_01-11-51PM/oui/lib/aix
INFO: -Doracle.installer.oui_loc=/tmp/OraInstall2010-04-24_01-11-51PM/oui
INFO: -Doracle.installer.bootstrap=TRUE
INFO: -Doracle.installer.startup_location=/u01/install/oracle/ora10gr2/Disk1/install
INFO: -Doracle.installer.jre_loc=/tmp/OraInstall2010-04-24_01-11-51PM/jre/1.4.2
INFO: -Doracle.installer.nlsEnabled="TRUE"
INFO: -Doracle.installer.prereqConfigLoc=
INFO: -Doracle.installer.unixVersion=3
INFO: -mx200m
INFO: -ms150m
INFO: -cp
INFO: /tmp/OraInstall2010-04-24_01-11-51PM:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/OraInstaller.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/oneclick.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/xmlparserv2.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/srvm.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/share.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/OraInstallerNet.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/xml.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/orai18n-collation.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/orai18n-mapping.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/emCfg.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/ojmisc.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstImages.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_de.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_es.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_fr.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_it.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_ja.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_ko.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_pt_BR.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_zh_CN.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/InstHelp_zh_TW.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/oracle_ice.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/help4.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/help4-nls.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/ewt3.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/ewt3-swingaccess.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/ewt3-nls.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/swingaccess.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/classes12.jar::/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/OraPrereq.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/jewt4.jar:/tmp/OraInstall2010-04-24_01-11-51PM/oui/jlib/jewt4-nls.jar
INFO: oracle.sysman.oio.oioc.OiocOneClickInstaller
INFO: /tmp/OraInstall2010-04-24_01-11-51PM/jre/1.4.2/bin/java
INFO: -Doracle.installer.library_loc=/tmp/OraInstall2010-04-24_01-11-51PM/oui/lib/aix
INFO: -Doracle.installer.oui_loc=/tmp/OraInstall2010-04-24_01-11-51PM/oui
INFO: -Doracle.installer.bootstrap=TRUE
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INFO: -Doracle.installer.jre_loc=/tmp/OraInstall2010-04-24_01-11-51PM/jre/1.4.2
INFO: -Doracle.installer.nlsEnabled="TRUE"
INFO: -Doracle.installer.prereqConfigLoc=
INFO: -Doracle.installer.unixVersion=3
INFO: -mx200m
INFO: -ms150m
INFO: -cp
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INFO: oracle.sysman.oii.oiic.OiicInstaller
INFO: UnixGroups="{oinstall,staff,dba,pensions,}"
INFO: -scratchPath
INFO: /tmp/OraInstall2010-04-24_01-11-51PM
INFO: -sourceLoc
INFO: /u01/install/oracle/ora10gr2/Disk1/install/../stage/products.xml
INFO: -sourceType
INFO: network
INFO: -timestamp
INFO: 2010-04-24_01-11-51PM
INFO: -oneclick
INFO: Environment Variables:
INFO:      ORACLE_HOME = /u01/app/oracle/product/10.2.0
INFO:      PATH = /u01/install/oracle/ora10gr2/Disk1/install:/usr/bin:/usr/ccs/bin:/u01/app/oracle/product/9.2.0/bin:/usr/bin:/etc:/usr/sbin:/usr/ucb:/home/oracle/bin:/usr/bin/X11:/sbin:.
INFO:      CLASSPATH =
INFO: Username:oracle
INFO: Oracle Universal Installer version is 10.2.0.1.0
INFO: Setting variable 'PREREQ_CONFIG_LOCATION' to ''. Received the value from variable association.
INFO: Reader/Writer 'oracle.sysman.oii.oiic.OiicGlobalContextXMLReaderWriter' was created.
INFO:
*** Welcome Page***
INFO: Initializing install inventory
INFO: Setting up install inventory
INFO:
*** Specify Source Location Page***
INFO: Initializing OUI Shiphome access setup
INFO: DefaultifyLangiages : Value of oracle.installer.defaultifyLanguages : false
INFO: fetch the file: /u01/install/oracle/ora10gr2/Disk1/stage/shiphomeinfo.properties
INFO: Performing operation for OUI Shiphome access setup
INFO:
*** Select a Product to Install Page***
INFO: Setting the 'TopLevelComp ( ToplevelComp )' property to 'oracle.server, 10.2.0.1.0, >0.0.0.0.0, [ 610 ][OH:2]'. Received the value from the default settings.
INFO:
*** Select Installation Type Page***
INFO: Setting the 'InstallType ( DEP_MODE )' property to 'EE'. Received the value from the UI page.
INFO: Setting the 'TopLevelInstallType ( TLDepModes )' property to 'EE,'. Received the value from the UI page.
INFO: The selected install type is "Enterprise Edition".
INFO:
*** Specify Home Details Page***
INFO: Setting the 'OracleHome ( ORACLE_HOME )' property to '/u01/app/oracle/product/10.2.0'. Received the value from the UI page.
INFO: Setting the 'OracleHomeName ( ORACLE_HOME_NAME )' property to 'ora1020'. Received the value from the UI page.
INFO: Initializing OUI Oracle Home access setup
INFO: Setting variable 'ORACLE_HOME' to '/u01/app/oracle/product/10.2.0'. Received the value from the UI page.
INFO: Loading shiphomepropertiesfrom /tmp/OraInstall2010-04-24_01-11-51PM/shiphomeproperties.xml
INFO: DefaultifyLangiages : Value of oracle.installer.defaultifyLanguages : false
INFO: Setting the PROD_HOME variable of 'oracle.server_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.server Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.assistants.acf_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.assistants.acf Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.assistants.server_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.buildtools.common_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_buildtools_common'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.buildtools.rsf_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_buildtools_rsf'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.dbjava.common_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.dbjava.common'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.dbjava.jdbc_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_dbjava_jdbc'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.dbjava.jdbc12_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.dbjava.jdbc12'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.dbjava.jdbc14_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.dbjava.jdbc14'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.dbjava.rsf_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.dbjava.rsf'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.emdw.emcp_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.emdw.emcp Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.emdw.rsf_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.emdw.rsf'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.ldap.admin_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.mgw.common_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/mgw'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.network_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.network Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.network.cman_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.network.cman Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.network.listener_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.network.listener Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.ntrdbms.perfmon_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.ntrdbms.perfmon Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.oem.oemlt_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oemlt'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.options_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.options Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.oraolap.api_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.oraolap.api'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.oraolap.dbscripts_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.ordim.annotator_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.ordim.client_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.interMedia.imclient'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.ordim.rdbms_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.ovm_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.ovm Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.precomp_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.precomp Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.precomp.common_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.precomp.common Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.precomp.rsf_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_rsf_precomp_rsf'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.dbscripts_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_rdbms_dbscripts'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.dm_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.dmse_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.rdbms.dmse Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.lbac_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.locator_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.olap_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_prod'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.partitioning_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.rdbms.partitioning Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.rdbms.rman_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.rdbms.rman'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.rsf_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.rsf Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.sdo_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_cartridges_spatial'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.slax.rsf_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle.slax.rsf'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.sqlj.sqljruntime_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_java_sqlj_sqljruntime'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.sqlplus.rsf_10.2.0.1.0' to ''. Received the value from the variable calculation.
INFO: oracle.sqlplus.rsf Product Location: Empty path specified.
INFO: Setting the PROD_HOME variable of 'oracle.sysman.agent.db_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/sysman'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.sysman.bsln_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_sysman_bsln'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.sysman.console.db_10.2.0.1.0' to '/u01/app/oracle/product/10.2.0/oracle_sysman_console_db'. Received the value from the variable calculation.
INFO: Setting the PROD_HOME variable of 'oracle.sysman.console.emcp_10.2.0.1.0' to ''. Received the value from the variable calculation.
================================
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============================================================================
ADDITIONAL INSTALLATION LOG DETAILS OMITTED FOR SPACE REASONS - FILE CAN BE EMAILED AT USER'S REQUEST
============================================================================
=================================================
================================
Summary
Global Settings
Source: /u01/install/oracle/ora10gr2/Disk1/stage/products.xml
Oracle Home: /u01/app/oracle/product/10.2.0 (ora1020)
Installation Type: Enterprise Edition
Product Languages
English
Space Requirements
/u01/ Required 3.46GB : Available 11.35GB
/tmp/ Required 210MB (only as temporary space) : Available 372MB
New Installations (107 products)
Oracle Database 10g 10.2.0.1.0
Enterprise Edition Options 10.2.0.1.0
Oracle Partitioning 10.2.0.1.0
Oracle Spatial 10.2.0.1.0
Oracle OLAP 10.2.0.1.0
Oracle Enterprise Manager Console DB 10.2.0.1.0
Oracle Net Services 10.2.0.1.0
Oracle Database 10g 10.2.0.1.0
Oracle Net Listener 10.2.0.1.0
HAS Files for DB 10.2.0.1.0
Oracle Internet Directory Client 10.2.0.1.0
Oracle Call Interface (OCI) 10.2.0.1.0
Oracle Programmer 10.2.0.1.0
Oracle interMedia 10.2.0.1.0
Enterprise Manager Agent Core 10.2.0.1.0
Oracle JVM 10.2.0.1.0
Database Configuration and Upgrade Assistants 10.2.0.1.0
Oracle interMedia Locator 10.2.0.1.0
Oracle XML Development Kit 10.2.0.1.0
Oracle Text 10.2.0.1.0
Oracle Database Utilities 10.2.0.1.0
Generic Connectivity Common Files 10.2.0.1.0
Oracle Advanced Security 10.2.0.1.0
Enterprise Manager Repository Core 10.2.0.1.0
PL/SQL 10.2.0.1.0
Oracle Net 10.2.0.1.0
Assistant Common Files 10.2.0.1.0
Oracle Notification Service 10.1.0.3.0
Enterprise Manager plugin Common Files 10.2.0.1.0 Beta
Buildtools Common Files 10.2.0.1.0
Installation Common Files 10.2.0.1.0
Oracle LDAP administration 10.2.0.1.0
Oracle Java Client 10.2.0.1.0
Precompiler Common Files 10.2.0.1.0
Oracle Recovery Manager 10.2.0.1.0
SQL*Plus 10.2.0.1.0
iSQL*Plus 10.2.0.1.0
Enterprise Manager plugin Common Files 10.2.0.1.0
HAS Common Files 10.2.0.1.0
Oracle Clusterware RDBMS Files 10.2.0.1.0
Oracle Wallet Manager 10.2.0.1.0
Enterprise Manager Minimal Integration 10.2.0.1.0
Oracle Database User Interface 2.2.13.0.0
Secure Socket Layer 10.2.0.1.0
Required Support Files 10.2.0.1.0
Oracle Globalization Support 10.2.0.1.0
Database SQL Scripts 10.2.0.1.0
OLAP SQL Scripts 10.2.0.1.0
PL/SQL Embedded Gateway 10.2.0.1.0
Oracle Locale Builder 10.2.0.1.0
Character Set Migration Utility 10.2.0.1.0
LDAP Required Support Files 10.2.0.1.0
Oracle Help for the Web 1.1.10.0.0
Oracle JDBC Thin Driver for JDK 1.4 10.2.0.1.0
Oracle JDBC Thin Driver for JDK 1.2 10.2.0.1.0
Oracle interMedia Client Option 10.2.0.1.0
Oracle Required Support Files 32 bit 10.2.0.0.0
Oracle Code Editor 1.2.1.0.0I
Perl Interpreter 5.8.3.0.1
JDBC Common Files 10.2.0.1.0
Oracle Help For Java 4.2.6.1.0
Oracle Containers for Java 10.2.0.1.0
Database Workspace Manager 10.2.0.1.0
Oracle Core Required Support Files 10.2.0.1.0
Platform Required Support Files 10.2.0.1.0
Oracle interMedia Locator RDBMS Files 10.2.0.1.0
Oracle JDBC/OCI Instant Client 10.2.0.1.0
Oracle interMedia Annotator 10.2.0.1.0
SQLJ Runtime 10.2.0.1.0
Oracle interMedia Java Advanced Imaging 10.2.0.1.0
Oracle Database 10g interMedia Files 10.2.0.1.0
Oracle Data Mining RDBMS Files 10.2.0.1.0
Enterprise Manager Baseline 10.2.0.1.0
Oracle Ice Browser 5.2.3.6.0
Oracle UIX 2.1.22.0.0
XML Parser for Java 10.2.0.1.0
Precompiler Required Support Files 10.2.0.1.0
XML Parser for Oracle JVM 10.2.0.1.0
Oracle Message Gateway Common Files 10.2.0.1.0
Oracle Starter Database 10.2.0.1.0
Sample Schema Data 10.2.0.1.0
Parser Generator Required Support Files 10.2.0.1.0
Agent Required Support Files 10.2.0.1.0
Oracle RAC Required Support Files-HAS 10.2.0.1.0
RDBMS Required Support Files 10.2.0.1.0
RDBMS Required Support Files for Instant Client 10.2.0.1.0
XDK Required Support Files 10.2.0.1.0
Oracle OLAP API 10.2.0.1.0
Oracle OLAP RDBMS Files 10.2.0.1.0
DBJAVA Required Support Files 10.2.0.1.0
SQL*Plus Required Support Files 10.2.0.1.0
Oracle JFC Extended Windowing Toolkit 4.2.33.0.0
Oracle Extended Windowing Toolkit 3.4.38.0.0
Oracle Display Fonts 9.0.2.0.0
Bali Share 1.1.18.0.0
Enterprise Manager Common Files 10.2.0.1.0
Enterprise Manager Agent DB 10.2.0.1.0
Oracle Net Required Support Files 10.2.0.1.0
Enterprise Manager Repository DB 10.2.0.1.0
SSL Required Support Files for InstantClient 10.2.0.1.0
regexp 2.1.9.0.0
Oracle Universal Installer 10.2.0.1.0
Oracle One-Off Patch Installer 10.2.0.1.0
Installer SDK Component 10.2.0.1.0
Java Runtime Environment 1.4.2.0.0
Sun JDK 1.4.2.0.5
Sun JDK extensions 10.1.2.0.0
Already Installed (1 products)
Java Runtime Environment 1.1.8.3.0
INFO: Method 'dispose()' Not implemented in class 'ConfigurationOptions'
INFO: config-context initialized

I think you have to install 10.2.0.1 and then apply a patch to go 10.2.0.2.0 --10.2.0.3.0--- etc
and can you also let us know what file system you using NFS or GPFS ?
regards
Younus
Edited by: user9351799 on 27/04/2010 22:18
Edited by: user9351799 on 27/04/2010 22:19

Installation error while installing SAP NetWeaver ABAP Trial Verion 7.02

Hello,
I am getting the following installation error while installing SAP NetWeaver ABAP Trial Version 7.02 (90 days evaluation)
An error occurred while processing option SAP NetWeaver 7.0 including Enhancement Package 2 > SAP Application Server ABAP > MaxDB > Central System > Central System( Last error reported by the step :The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_ _ .log.). You can now:
Choose Retry to repeat the current step.
Choose Log Files to get more information about the error.
Stop the option and continue with it later.
Log files are written to C:/Program Files/sapinst_instdir/NW702/AS-ABAP/ADA/CENTRAL.
Below are the details of my system:
OS: Windows 7 Enterprise Edition (version 6.1.7600)
Processor: Intel(R) Core(TM) i5
System: 64-bit Operating System
Regards,
Tarun

hello,
I am getting the below error while intsatlling
An error occurred while processing option SAP NetWeaver 7.0 including Enhancement Package 2 > SAP Application Server ABAP > MaxDB > Central System > Central System( Last error reported by the step :Creating node $(DIR_TRANS) with type DIRECTORY failed. Original exception text was: syslib.filesystem.nodeCreationFailed: Unable to create node
cyber7be\sapmnt\ with type DIRECTORY: can't create parent node...). You can now:
Choose Retry to repeat the current step.
Choose View Log to get more information about the error.
Stop the option and continue with it later.
Log files are written to C:\Program Files/sapinst_instdir/NW702/AS-ABAP/ADA/CENTRAL/.
os--windows xp-sp3. 32 bit
please help
thanks in advance
Edited by: sumzi_ks on Aug 27, 2011 4:09 AM

Getting error during the Oracle9i installation "Oracle9i Database Release 2 (9.2.0.1.0) for Compaq Tru64 machine"

Hi All,
Getting follwing error during the Oracle9i installation “Oracle9i Database Release 2 (9.2.0.1.0) for Compaq Tru64 machine"
u01/app/oracle/product/9.2.0/install/make.log
- Linking Oracle
rm -f /u01/app/oracle/product/9.2.0/rdbms/lib/oracle
cc -L/u01/app/oracle/product/9.2.0/lib/ -L/u01/app/oracle/product/9.2.0/rdbms/lib -o /u01/app/oracle/product/9.2.0/rdbms/lib/oracla
ld:
load_whole_file: Could not malloc 31328. bytes, for /u01/app/oracle/product/9.2.0/lib//libn9.a(asndata.o), didnt attempt to mmap
Stop.
*** Exit 1
While checked the memory details in the machine its showing plenty of free virtual memory.
# ps aux
USER PID %CPU %MEM   VSZ RSS TTY      S STARTED         TIME COMMAND
oracle     1353 0.6 27.2 601M 555M pts/2    S N 09:14:07 5:49.67 /tmp/OraInstall2014-01-21_09-14-02AM/jre/bin/../bin/alpha/native_threads/java -Doracle.installe
root       3033 0.0 0.4 10.4M 7.7M pts/0    R + 10:59:44 0:00.06 ps aux
oracle     1351 0.0 0.0 2.46M 320K pts/2    I N 09:14:02 0:01.36 ksh /tmp/OraInstall2014-01-21_09-14-02AM/installer -Doracle.installer.library_loc=/tmp/OraInsta
oracle     1277 0.0 0.0 2.48M 312K pts/2    I + 09:02:44 0:00.04 -ksh (ksh)
root       1269 0.0 0.0 2.56M 232K pts/2    I    09:01:23 0:00.01 -sh (sh)
root       1268 0.0 0.0 5.31M 768K ??       I    09:01:22 0:00.11 /usr/bin/X11/xterm -ls
root 1 0.0 0.0 608K 96K ?? IL   08:45:31     0:00.08 /sbin/init -a
root 0 0.0 3.9 2.52G 79M ?? R < 08:45:31     0:23.16 [kernel idle]
And I have rebooted the machine still also getting the same error.
Is there any way to resolve this issue??
Regards
prasanta

Pl elaborate the business / technical reason for installing a 15+ year old unsupported software on a 15+ year old unsupported hardware, assuming you are installing an a supported OS version
HTH
Srini

After EM agent installation, only database is not visible in EM Grid Contro

Dear All,
I am using Oracle 10g2 database. I have a problem with EM agent configuration. After installation the database (SID=BITEX) is not visible in the EM Grid Control, which is installed on the other host. Listener, ASM and host are visible and show actual state, only database instance is missing . Below, I attached some output from the listener, agent and targets.xml
Thanks fro any advice
Groxy
Output from "lnsnctrl status":
oracle@bitex2:~/product/10.2/db_1/bin> lsnrctl status
LSNRCTL for Linux: Version 10.2.0.2.0 - Production on 05-DEC-2007 14:33:35
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=bitex2.bitex.com.pl)(PORT=1521)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for Linux: Version 10.2.0.2.0 - Production
Start Date 05-DEC-2007 14:17:14
Uptime 0 days 0 hr. 16 min. 21 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /opt/oracle/product/10.2/db_1/network/admin/listener.ora
Listener Log File /opt/oracle/product/10.2/db_1/network/log/listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=bitex2.bitex.com.pl)(PORT=1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC2)))
Services Summary...
Service "+ASM" has 1 instance(s).
Instance "+ASM", status BLOCKED, has 1 handler(s) for this service...
Service "+ASM_XPT" has 1 instance(s).
Instance "+ASM", status BLOCKED, has 1 handler(s) for this service...
Service "PLSExtProc" has 1 instance(s).
Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "BITEX.WORLD" has 1 instance(s).
Instance " BITEX ", status READY, has 1 handler(s) for this service...
Service " BITEXXDB.WORLD" has 1 instance(s).
Instance "SA BITEX NEX", status READY, has 1 handler(s) for this service...
Service " BITEX _XPT.WORLD" has 1 instance(s).
Instance " BITEX ", status READY, has 1 handler(s) for this service...
The command completed successfully
oracle@ bitex2:~/OracleHomes/agent10g/bin> ./emctl status agent
./emctl status agent
Oracle Enterprise Manager 10g Release 10.2.0.2.0.
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
Agent Version : 10.2.0.2.0
OMS Version : 10.2.0.2.0
Protocol Version : 10.2.0.2.0
Agent Home : /opt/oracle/OracleHomes/agent10g
Agent binaries : /opt/oracle/OracleHomes/agent10g
Agent Process ID : 22193
Parent Process ID : 22177
Agent URL : https://bitex2.bitex.com:3872/emd/main/
Repository URL : https://grid. bitex.local:1159/em/upload
Started at : 2007-12-05 14:25:46
Started by user : oracle
Last Reload : 2007-12-05 14:25:46
Last successful upload : 2007-12-05 14:33:32
Total Megabytes of XML files uploaded so far : 1.84
Number of XML files pending upload : 0
Size of XML files pending upload(MB) : 0.00
Available disk space on upload filesystem : 50.69%
Last successful heartbeat to OMS : 2007-12-05 14:33:51
Agent is Running and Ready
/opt/oracle/OracleHomes/agent10g/sysman/emd/targets.xml
<Targets AGENT_TOKEN="05b0697c77651ee3933abf6fa56180dd62c4be3b">
<Target TYPE="oracle_emd" NAME="bitex2.bitex.com.pl:3872"/>
<Target TYPE="host" NAME="bitex2.bitex.com.pl"/>
<Target TYPE="oracle_database" NAME="BITEX.WORLD">
<Property NAME="MachineName" VALUE="bitex2.bitex.com.pl"/>
<Property NAME="Port" VALUE="1521"/>
<Property NAME="SID" VALUE="BITEX"/>
<Property NAME="OracleHome" VALUE="/opt/oracle/product/10.2/db_1"/>
<Property NAME="UserName" VALUE="f614471b2cb8c5b7" ENCRYPTED="TRUE"/>
<Property NAME="password" VALUE="0d16396a5b89b576b58f90a69cbd2c55" ENCRYPTED="TRUE"/>
<Property NAME="ServiceName" VALUE="BITEX.WORLD"/>
</Target>
<Target TYPE="oracle_listener" NAME="LISTENER_bitex2.bitex.com.pl">
<Property NAME="Machine" VALUE="bitex2.bitex.com.pl"/>
<Property NAME="LsnrName" VALUE="LISTENER"/>
<Property NAME="Port" VALUE="1521"/>
<Property NAME="OracleHome" VALUE="/opt/oracle/product/10.2/db_1"/>
<Property NAME="ListenerOraDir" VALUE="/opt/oracle/product/10.2/db_1/network/admin"/>
</Target>
<Target TYPE="osm_instance" NAME="+ASM_bitex2.bitex.com.pl">
<Property NAME="SID" VALUE="+ASM"/>
<Property NAME="MachineName" VALUE="bitex2.bitex.com.pl"/>
<Property NAME="OracleHome" VALUE="/opt/oracle/product/10.2/db_1"/>
<Property NAME="UserName" VALUE="SYS"/>
<Property NAME="password" VALUE="0d16396a5b89b576b58f90a69cbd2c55" ENCRYPTED="TRUE"/>
<Property NAME="Role" VALUE="SYSDBA"/>
<Property NAME="Port" VALUE="1521"/>
</Target>
</Targets>

I don't see where your listener hostname matches hostname for your agent, thus agent discovery might have issue putting two and two together. Thus, the need to add it manually, or adjust it in targets.xml file first.
reference
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=bitex2.bitex.com.pl)(PORT=1521)))
Agent URL : https://bitex2.bitex.com:3872/emd/main/

Installation of Database instance on server where database is already exist

Hi All,
We have a separate oracle database team who have copied one of the database using oracel backup restore procedure. This database is in 10g and it is working fine from oracle perspective.
Now as a basis admin i need to install database instance using the existing database. I should not overwrite this existing database but i should attach this existing database while installation of database instace.
I have done normal installation using sapinst and installation export but not done this type of installation as yet.
I am not aware about which option of sapinst i should use for installation of database instance so that it can use the existing database without overwriting it OR if i go with normal way will it able to catch the existing database and give me the option to attah it instead of overwriting it?
Request you all to let me know how to go about it.
Thanks & Regards

All, Thanks for replying
Please find below answer to some of your quries.
1) Yes, This is ABAP only installation.
2) The database is oracle and the file systems on database server are as per SAP standard.
So as per Sunny,
Only way forward is to install the database instance using system copy method of back restore.
I have a mail from my senior, saying
"Normally, sapinst should sense database, SAPERP schema owner and you should be all set.
If that does not happen, as soon as sapinst pauses - so you may continue with Oracle Universal Installer in a different window
,you should STOP (abandon) the Database Instance install phase."
Here is the query.
1) "you should STOP (abandon) the Database Instance install phase."
I am not sure how to stop OR abandon the database instnace install phase. Do anyone knows this?
Thanks fore your reply
Regards

./runInstaller: line 54: /media/Oracle_Linux_022007/database/install/.oui:

hi,
i m installing oracle 10g on a linux machine. have setup the required oracle directories and user's..i m running the installer fr a cd but getting the error : ./runInstaller: line 54: /media/Oracle_Linux_022007/database/install/.oui:" i have tried copying the whole file on a new folder and tried running the installer but again getting the same error.. thought the below written info might help :
[oracle@localhost database]$ pwd
/media/cdrecorder/database
[oracle@localhost database]$ env
SSH_AGENT_PID=3613
HOSTNAME=localhost.localdomain
SHELL=/bin/bash
TERM=xterm
HISTSIZE=1000
GTK_RC_FILES=/etc/gtk/gtkrc:/home/oracle/.gtkrc-1.2-gnome2
WINDOWID=39845969
QTDIR=/usr/lib/qt-3.3
USER=oracle
LS_COLORS=no=00:fi=00:di=00;34:ln=00;36:pi=40;33:so=00;35:bd=40;33;01:cd=40;33;01:or=01;05;37;41:mi=01;05;37;41:ex=00;32:*.cmd=00;32:*.exe=00;32:*.com=00;32:*.btm=00;32:*.bat=00;32:*.sh=00;32:*.csh=00;32:*.tar=00;31:*.tgz=00;31:*.arj=00;31:*.taz=00;31:*.lzh=00;31:*.zip=00;31:*.z=00;31:*.Z=00;31:*.gz=00;31:*.bz2=00;31:*.bz=00;31:*.tz=00;31:*.rpm=00;31:*.cpio=00;31:*.jpg=00;35:*.gif=00;35:*.bmp=00;35:*.xbm=00;35:*.xpm=00;35:*.png=00;35:*.tif=00;35:
GNOME_KEYRING_SOCKET=/tmp/keyring-thz0Zy/socket
SSH_AUTH_SOCK=/tmp/ssh-WhVwoH3612/agent.3612
KDEDIR=/usr
SESSION_MANAGER=local/localhost.localdomain:/tmp/.ICE-unix/3585
MAIL=/var/spool/mail/oracle
DESKTOP_SESSION=default
PATH=/usr/kerberos/bin:/usr/local/bin:/usr/bin:/bin:/usr/X11R6/bin:/home/oracle/bin
INPUTRC=/etc/inputrc
PWD=/media/cdrecorder/database
LANG=en_US.UTF-8
GDMSESSION=default
SSH_ASKPASS=/usr/libexec/openssh/gnome-ssh-askpass
HOME=/home/oracle
SHLVL=2
GNOME_DESKTOP_SESSION_ID=Default
LOGNAME=oracle
DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-Ul7oyJqR6k
LESSOPEN=|/usr/bin/lesspipe.sh %s
DISPLAY=:0.0
G_BROKEN_FILENAMES=1
COLORTERM=gnome-terminal
XAUTHORITY=/home/oracle/.Xauthority
_=/usr/bin/env
OLDPWD=/home/oracle
[oracle@localhost database]$ ./runinstaller
./runinstaller: line 54: /media/cdrecorder/database/install/.oui: No such file or directory
PLZ DON'T SEND ME ANY LINK LIKE TELLING THAT FOLLOW THE INSTRUCTIONS FR THE INSTALLATION BY ORACLE OR SOME WRITER OR SO..

Well, I'm never sure what to write to someone that stuffs up the business of installing Oracle and then tells people what he will or won't accept by way of advice! ESPECIALLY WHEN THEY START SHOUTING BEFORE EVEN GIVING SOMEONE A CHANCE TO REPLY!!
It is in any case very difficult to offer any meaningful advice to someone who thinks that minor details such as his distro and his processor architecture is irrelevant.
The plain fact of the matter is, however, that 32-bit installs of Oracle on practically any distro you care to mention are simply a matter of doing a default OS installation, downloading one shell script and executing it: http://www.dizwell.com/prod/node/1208
Sorry if you don't like that advice, but it's true nonetheless. 64-bit installations can be a bit trickier, that's for sure...
Meanwhile, your ORACLE_SID, ORACLE_BASE and ORACLE_HOME don't appear to be set and your PATH seems to be set incorrectly, so it seems as if not very much of the necessary prerequisites have been carried out correctly. And the specific error message you're receiving seems merely a result of not launching the installer correctly. Try /media/cdrecorder/database/runInstaller, always assuming your installation media is sound, of course: I don't know how you got your Oracle CD ready, but you might take a look at http://www.dizwell.com/prod/node/1207 to make sure you did it right.
(While you're at it, perhaps you'd be kind enough to go edit your original post and break that LS_COLOURS line up, because right now it's causing your post and any replies to be fitted across an incredibly wide screen, necessitating a lot of horizontal scrolling).

Installer fails to install EM on Window XP non English

Hello,
I'm new to Oracle and try to install Oracle 10.1.0g on my Windows XP Professional Czech machine.
Universal installer fails to install Enterprise manager. So I later manually invoke emca.bat -r. However this fails with error - Malformed Encoding.
Could somebody please help me? Many thanks.
Log:
You have specified the following settings
Database ORACLE_HOME ................ C:\usr\oracle\product\10.1.0\Db_1
Enterprise Manager ORACLE_HOME ................ C:\usr\oracle\product\10.1.0\Db_
1
Database host name ................ Informatika-7.nempodlesi.cz
Listener port number ................ 1521
Database SID ................ orcl
Service name ................ orcl
Email address for notification ............... d@x
Email gateway for notification ............... d
Do you wish to continue? [yes/no]: yes
Nov 29, 2004 10:04:32 AM oracle.sysman.emcp.EMConfig updateReposVars
INFO: Updating file C:\usr\oracle\product\10.1.0\Db_1\sysman\emdrep\config\repos
itory.variables ...
Nov 29, 2004 10:04:32 AM oracle.sysman.emcp.util.PortQuery findUsedPorts
INFO: Searching services file for used port
Nov 29, 2004 10:04:33 AM oracle.sysman.emcp.EMConfig getProperties
WARNING: Error reading file C:\usr\oracle\product\10.1.0\Db_1\sysman\config\emd.
properties
Nov 29, 2004 10:04:33 AM oracle.sysman.emcp.EMConfig addPortEntries
INFO: Updating file C:\usr\oracle\product\10.1.0\Db_1\install\portlist.ini ...
Nov 29, 2004 10:04:33 AM oracle.sysman.emcp.EMConfig updateEmdProps
INFO: Updating file C:\usr\oracle\product\10.1.0\Db_1\sysman\config\emd.properti
es ...
Nov 29, 2004 10:04:33 AM oracle.sysman.emcp.EMConfig updateTargets
SEVERE: Error saving targets list to C:\usr\oracle\product\10.1.0\Db_1\sysman\em
d\targets.xml :: Malformed \uxxxx encoding.
oracle.sysman.emSDK.conf.TargetAdditionException: Error saving targets list to C
:\usr\oracle\product\10.1.0\Db_1\sysman\emd\targets.xml :: Malformed \uxxxx enco
ding.
at oracle.sysman.emSDK.conf.TargetInstaller.addTargetInt(TargetInstaller
.java:1103)
at oracle.sysman.emSDK.conf.TargetInstaller.addTarget(TargetInstaller.ja
va:989)
at oracle.sysman.emSDK.conf.TargetInstaller.addTarget(TargetInstaller.ja
va:943)
at oracle.sysman.emcp.EMConfig.updateTargets(EMConfig.java:2650)
at oracle.sysman.emcp.EMConfig.updateConfigFiles(EMConfig.java:1355)
at oracle.sysman.emcp.EMConfig.perform(EMConfig.java:407)
at oracle.sysman.emcp.EMConfigAssistant.invokeEMCA(EMConfigAssistant.jav
a:678)
at oracle.sysman.emcp.EMConfigAssistant.performSetup(EMConfigAssistant.j
ava:627)
at oracle.sysman.emcp.EMConfigAssistant.statusMain(EMConfigAssistant.jav
a:332)
at oracle.sysman.emcp.EMConfigAssistant.main(EMConfigAssistant.java:172)
Nov 29, 2004 10:04:33 AM oracle.sysman.emcp.EMConfig updateConfigFiles
SEVERE: Error updating targets.xml. Update could not be completed successfully
Nov 29, 2004 10:04:33 AM oracle.sysman.emcp.EMConfig perform
SEVERE: Error updating the necessary configuration files.
Could not complete the configuration. Refer to the log file for details

Hello,
you are facing bug 3610052, on Windows platforms you must not install EM into a directory starting with 'u'. This is interpreted as unicode encode and throws 'Malformed encoding' error message.

Issue with ARD 3.0 not pushing out Installs, Says its installing but not

Issue with ARD 3.0 not pushing out Installs, Says its installing but not
Has anyone seen this. It seems to happen with ARD 3, have not seen this in ARD 2.
I go to the Install Packages on Target Computers, put in: 10.4.7 Combo (for the correct CPU, PPC or Intel), security updates, QT 7.1.2, etc.
Push it to Macs I can connect to, observe and control.
The progress bar copies the files (in some instances it does not) and then it just hangs there, bar does not move, Installs never finish, not good, very odd.

Is it the same clients that have the problem every time? Are those clients doing anything cpu intensive? Have you tried rebooting the affected clients?
Maybe try a smaller package on those clients.

Installation Failed The installer can't install some files in "/".

The full message is
Installation Failed! The installer can't install some files in "/". Contact the software manufacturer for assistance.
I first received this message when trying to upgrade Pro Tools from 8.0 to 8.0.1 a prerelease for snow leopard. I tried numerous things such as repairing permissions, as well as some pro tools specific things and to no avail. Still got the same error message.
So then I tried completely uninstalling and deleting all things pro tools from my computer. After a clean uninstall and removing all traces of pro tools I proceeded to try and re-install pro tools from my pro tools 8 disk. About a minute into the process I get the EXACT same error message.
I know this issue has been going on since even before snow leopard. I really need to get pro tools installed and running again or at least be able to get the program installed. I've isolated pro tools out of the mix because its been several different installers and even an installer from a dvd. I know this is a Snow Leopard or plain OS based problem. I have repaired permissions, created a brand new user, wiped clean and started over. I don't know anything else to do. PLEASE HELP???!!!

Hi Dean@mac & welcome to the forums...
Any specifics why it wants to install to / instead of Applications, as an example?
Seen these threads yet?
http://discussions.apple.com/search.jspa?search=Go&q=pro+tools
One thing to help investigate the issue is to create a new user just for testing that is stock with no add-on's etc., then login there and try to install. If it works there you can bet there is something unique to your original account that is borking that install - otherwise the issue is most likely global to your system and you might be out of luck until/unless a reportedly qualified version becomes available, etc.
Good luck in any case.

I have a pc with windows 7 professional. I use adobe cs6 production suite and all of a sudden premiere pro stopped working. I had installed a program recently and created a system restore point prior to it's installation. I installed Zaxwerks proanimat

I have a pc with windows 7 professional. I use adobe cs6 production suite and all of a sudden premiere pro stopped working. I had installed a program recently and created a system restore point prior to it's installation. I installed Zaxwerks proanimator 5.1. Restored computer back and I now get an error when trying to run any cs6 program it is a configuration error and it says to uninstall and reinstall.Won't uninstall says I have an error 1. What should I do?

clean and then reinstall, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

"Installer could not install some files in "/". Contact the software manufacturer for assistance."

What does THAT mean!!! Appears when trying to download the new Itunes!!!
Any ideas??
"Installer could not install some files in "/". Contact the software manufacturer for assistance." ?????????????????????

can someone please help!!! I can't install anything on my mac!!! And my iphone isnt even showing up in itunes when i plug it in!

Please run the Photoshop installer and re-install Photoshop

Hi!
I just upgraded to PS CS% from PS CS3 Extended. Download went well as well as installation.
After, i deactivate CS3 then i uninstall it using Adobe installer.
Each time, i opened CS5, i have the following message:
"One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop."
I reinstalled it but i'm still having the same message. I didn't play much with it but it seems to work properly...
What could it be?
Regards!

The problem most likely is uninstalling an older version after installing the new one.
The Uninstaller removes certain support files which it can't tell are the new ones.
The solution in your case is to uninstall CS5 first, then uninstall CS3, run the Adobe CSClean Script, Repair Permissions with Apple's Disk Utility, only then install CS5, and the Repair Permissions with Apple's Disk Utility again.
All Adobe upgrades are full installers and do not need to find a previous version of the software installed. When they don't find a previous version of the software installed, they'll just prompt you for the old serial number.
It's not mandatory to uninstall older versions, but if you don't want to keep the older versions, uninstall them first, before installing a newer version. I have all versions of Photoshop from 7.0.1 through 11.0.2 ("CS4") happily coexisting on my machine. I can even run two versions of Photoshop simultaneously, just by launching the older version first and assigning separate scratch disk volumes to each.
Wo Tai Lao Le
我太老了

CS6 Installer halts when installing Adobe Help

CS6 Creative Suite Design & Web Premium Trial downloads, extracts, but the installer halts when it hits "Currently Installing Adobe Help", and the install time keeps increasing indefinitely. I have tried over and over, re-downloading, using the direct download links, running the creative suite cleaner, the Adobe Support tool, restarting my computer, etc. etc. etc. It does this same thing when I have tried to install Dreamweaver CS6 on its own, but I was able to download & install Lightroom 4 with no problems whatsoever. What can I do at this point?

I too am having this problem, and killing InstallAdobeHelp.exe DOES seem to allow the installer to continue. Thank you for that tip, Dan!
For reference (Adobe or otherwise) here is some log and other useful information:
[    3968] Mon Jul 16 23:43:03 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{152B1DA7-A342-4EAA-BD28-25DD7B74AB3C}] took 2948.64 milliseconds (2.94864 seconds) DTR = 165.5 KBPS (0.161621 MBPS)
User specified overrideFile:
[    3968] Mon Jul 16 23:43:05 2012 INFO
Successfully updated the csu inventory for {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0 return values 0:0
Calling the custom action code for post-repair for payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
Calling the custom action code for pre-install for payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0
::START TIMER:: [Payload Operation :{D38116C8-C472-4BB0-AD6F-0C1DD1320D1D}]
[    7124] Mon Jul 16 23:43:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Third party application path:C:\Users\<USERNAME_REPLACED>\Desktop\CS6 Master Collection\Adobe CS6\payloads\AdobeHelp\InstallAdobeHelp.exe
CommandLine: appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air
[    2068] Mon Jul 16 23:53:29 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
-----I CANCEL INSTALL HERE AFTER LONG PERIOD OF TIME---------
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.98.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
[    2068] Mon Jul 16 23:53:30 2012 INFO
Supported RIBS version range: [0.0.66.0,6.0.98.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[    2068] Mon Jul 16 23:53:38 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
etc....
A couple notes:
I am installing CS6 Master Collection trial.
I am running Windows 7 Ultimate x64
I had CS4 & CS5 Master Collection installed (non-trial)
I tried removing both, with no luck.
I updated Download Manager and Adobe Air just previous to installing.
I have tried restarting, installing with and without internet access/activation (shouldn't really matter) - Attempted installation about 6 times.
Running InstallAdobeHelp from command line using the same call the installer does (InstallAdobeHelp.exe CommandLine: appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air) Gives the same result - an empty window appears and never goes away.
Canceling the installer doesn't kill InstallAdobeHelp.exe, it will keep running in the background until killed - even if the installer is forcefully stopped, and will even run 4 or 5 InstallAdobeHelp.exe processes at the same time, if you keep trying to install.
Big idea: I saw something in the log about already having AdobeHelp 1.0.0.0 installed (Probably from CS4/5?) I'm guessing this is causing the conflict:
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.0.98.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[    9132] Tue Jul 17 23:59:43 2012 INFO
______ Verify Dependency Subscribers ______
[    9132] Tue Jul 17 23:59:43 2012 WARN
DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.

Installation XE database install

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