Installed 2nd graphics card in HP Pavillion Windows 8.1, but displays remain blank (no signal).

Model #: 500-314
Product #: F3E92AA#ABA
I just upgraded to a new HP, and need to run 4 displays.  I purchased a 2nd video card (Radeon R7 240), installed it, overcame the secure boot issue, but the additional 2 displays are blank.
When I check for the graphic cards, it only shows the AMD Radeon R7 Graphics card.
Also, the R7 240 CD with the drivers, does not open. when I click on it.   It just shows the little blue circle like its working on opening the program, but it does not open the program.   So I went to the Radeon website and downloaded the drivers for the R7 240.  It installed Catalyst, but still nothing.
What can I do to make this work?
Thank you

Hi:
When you install an add on graphics card, the onboard video is automatically disabled and cannot be enabled.
That info has been left off of the product specs page.
You can check to see if there is a BIOS setting to enable the onboard video but I doubt there is one.
I can't help you with why you are having issues with the add on card.
All I can say is that if you did not first uninstall the graphics drivers from the onboard graphics before you installed the new card, that is probably the problem.

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