Installed 8.1 said library was damaged and lost

I tried to open i-tunes after installing and re-staring my computer and it told me my library was damaged and saved to my computer. I-tunes said my library was lost when it tried to import it so i tried manually but my library is not in my music folder to import. help me please.

This Article is useful: No music shows up in iTunes after upgrading
Perhaps you may still have the music files on your PC -- but not seen in iTunes or the PC.
Do a thorough search of your PC for your Music Files using the tips below:
First - Make sure that you enable your Windows Explorer to view 'Hidden' files:
1) Open Windows Explorer
2) Select 'My Computer'
3) On the main Windows Explorer menu: Tools=>Folder Options=>'View' tab
4) In 'Advanced Setting' --> Files and Folders --> Hidden files and folders:
4a) Select 'Show hidden files and folders’
5) Click 'Apply to All Folders'
6) Click 'OK'
Then check using Windows Explorer in 'My Music\iTunes\iTunes Music\...' for folders containing your music (or wherever you keep your music folders).
Also check in your Recycle Bin to see if you accidentally deleted it. If so, ‘Restore’ it back to it’s original spot.
Then try running a search using Windows Explorer (or similar) for files with the extensions of: m4a, m4p, MP3, OR with the partial names of the songs you are missing.
Do all the above before you decide that your music files have been completely erased from your hard drive.
IF you can locate the music files/folders, we can get iTunes to recognize it. Try one of these:
If you have a backup iTunes database file available....
1a. --- Close iTunes. If you have a backup (or previous version) of the ‘iTunes Library.itl’ database file, then place a copy of that file in the ‘...\My Music\iTunes’ folder (or wherever the current, incomplete file resides). Also look in the ‘Previous iTunes Libraries’ Folder for the backup ITL files saved by iTunes prior to an upgrade.
1b. --- Open iTunes
If you have a full version of the iTunes Music Library.xml file available....
2a. --- Within iTunes: File=>Library=>Import Playlist and browse to the location of the XML file
2b. --- Select the XML file and allow iTunes to Import the music information
If no backup ITL or XML files exists….
3a. --- In iTunes choose: Edit=>Preferences=>Advanced tab. Select 'Change' and browse to the music folder in your PC drive (if it isn’t already). Click OK to save that setting.
Then....
3b. --- In iTunes choose: File=>’Add Folder to Library’ & browse to the music folder in your PC drive. Click OK.
Without the ITL file or the XML file, re-‘Adding’ the music files to the Library will lose you the Ratings, Play Counts, Date Added and Last Played attributes, as well as your Playlists. No real way to recover them if you haven’t made prior backups. Something to consider for the future.
IF your music files are truly gone, and you have some or all of your music files on your iPod, these links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting.
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)c
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to ‘Manually manage songs & playlists’ – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
The music files should start to transfer back into iTunes with its correct information
This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
AFTER recovering your Library, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least two full sets of your music, not including what is on the iPod:
a) One full set on the PC within iTunes (on internal HD or ExHD)
b) One full set on an separate external backup medium (CD/DVD/ExHD/other)
c) One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=9095648#9095648
Best of Luck

Similar Messages

  • My itunes library was damaged and lost most of my songs and playlists

    last night my itunes was working fine, but today when i tried to open itunes, it said that my itunes library was damaged and most of my songs and playlists were gone.
    i tried re-creating my itunes library, but it didnt help at all.
    i did not back up my itunes library.
    how do i get my songs and playlists back?
    please help! i'm really really desperate to get all the stuff back ):

    There are a few things to try.
    Make a copy of the one named damaged, and rename it to iTunesLibrary.itl
    Look in the Previous iTunes Folder and see if one of those has a fairly recent date.
    http://support.apple.com/kb/HT1660
    For any ITL file you find, you can use the shift-start option while opening itunes to see if it give s you any joy.
    http://docs.info.apple.com/article.html?path=iTunesWin/8.1/en/15502.html
    And of course, going forward, make sure to do regular backups of that ITL file!

  • I have a new mac book air and somehow iPhoto was installed twice.  Also, a second library was created and it became the default library.  I attempted to switch to the original library but it won't open.  what can I do to revert to the old library?

    I have a new mac book air and somehow iPhoto was installed twice.  Also, a second library was created and it became the default library.  I attempted to switch to the original library but it won't open.  what can I do to revert to the old library?

    Both iPhotos open to a default library (#2) which has 300+ photos,  I attempted to "switch to library" under the file tab in iPhoto and tried to choose "other library" which had most of my photos.  When I attempt to open it, it doesn't do anything.  I can see it and there are 2 libraries but it won't open.
    Have you tried to open your old iPhoto library by double-clicking it directly, instead of using the File menu?  That should work, if you are running iPhoto '11 and the library has been created by that version or an older version.  DO you get an error message, if you select the library directly in the Finder?
    I checked and it is the latest version of iPhoto.
    Is it iPhoto '11, version 6.0.5? "Latest version" is ambiguous, because it will depend on your system version.
    Where is your iPhoto Library stored?

  • I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

    I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

    Try installing it manually from:
    Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
    Regards,
    Ashutosh

  • While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store

    While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store.

    The Mountain Lion installer looks at your internal drive to make certain that it's error-free before continuing installation. You should have an application named "Install OS X Mountain Lion.app" in your Applications folder now so you shouldn't have to download it again. Do this...
    Boot to your Lion recovery partition by holding down both the Command and the R keys while booting. Open Disk Utility from the Recovery partition and select your hard drive (usually named "Macintosh HD" unless you've renamed it) and click on Verify Disk. If you come up with any errors, click on Repair Disk. At the end of the cycle you will get a message that the disk was successfully repaired or a message that the hard drive could not be repaired.
    If you're able to repair the disk, just reboot as normal and open the "Install OS X Mountain Lion.app" and the installation will proceed. If Disk Utility was unable to repair the disk, you need to get to your local Apple Store as soon as possible so that they can see if the disk is salvageable or beyond repair.
    Good luck,
    Clinton

  • This copy of the Install OS X Mavericks application is damaged, and can't be used to install OS X.

    I try to install Mavericks to my MacPro, I got this mesaage after I downloaded the OS. "This copy of the Install OS X Mavericks application is damaged, and can't be used to install OS X". I dowlaod 5 times already but still doesn't work. Anyboby know how to make it works?

    This could be a problem with your router. I had replaced one if my Linksys routers with dd-wrt firmware. Overall my router ran a whole lot better but then I started noticing very large files would download only up to a certain point then they would be corrupted. The issue was only discovered by me when I was downloading iOS images.
    After extensive network troubleshooting I discovered the problem appeared to be my router that was dropping the packets and causing corruption. So I replaced my firmware back to stock and my downloads worked fine.
    I am not suggesting you replaced your router firmware and this is your problem but I do think it is worth a try to see what happens with a different router.

  • I downloaded an app off the store which said it was free and part of the 5 year promotion. I've been charged for the app by the store. I don't want the app and there's no one to speak to about it. Who can I call and how can I get the app off my phone?

    I downloaded an app off the store which said it was free and part of the 5 year promotion.
    I've been charged for the app by the store. I don't want the app and there's no one to speak to about it.
    Who can I call?
    How can I get the app off my phone?
    How do I get my money back from something I wouldn't have ordered?

    You cannot call anyone.  You contact them as everyone else does:  http://www.apple.com/support/itunes/contact/
    You delete the app as you do any other app.  Hold an icon until they wiggle.  Tap the "x".  This is covered in the manual.

  • HT1918 i put in a credit card, then it said it was declined and i cant figure out how to change it to "none"

    im in a weird spot here i can download free games or paid games, or anything i put in a credit card but then it said it was declined and now i cant change it back to "none"

    JayMag007 wrote:
    while trying to update my APPs through iTunes on my computer it says I have to review my account, then asks for a credit card, and even when I put in a credit card number it still says that I must contact iTunes support and Im still unable to update my APPs. Can you please help me.
    What happened when you contacted iTunes support as it said you must do?
    -> http://www.apple.com/support/itunes/contact/

  • The pc that I used to download CD music to into my itunes library was stolen and I had no backup. I have all my itunes music on my iphone and ipod. can i have music from music from my iphone or ipod transferred to my mac computer through itunes?

    The pc that I used to download CD music to into my itunes library was stolen and I had no backup. I have all my itunes music on my iphone and ipod. can i have music from music from my iphone or ipod transferred to my mac computer through itunes?

    I have a similar problem.  I recieved an IPAD for my birthday, and my daughter updated my itunes library so i can use it with the ipad...and somehow all my songs (unpurchased from itunes, and downloaded  from a large collection of CDs) ...and play lists were deleted.   I still have them on my old ipod, and wonder how to get them back onto my computer so I can redistribute some of them to the ipad.  I must be getting too old for this tech stuff, it gets less user friendly every year.

  • I was in a conversation with a colleague and a text (identical) came to both of our phones, when he researched it, it said it was blocked and I thought I might see where it came from through my phone. Is it possible to get a spam like that to our phones

    I was in a conversation with a colleague and a text (identical) came to both of our phones, when he researched it, it said it was blocked and I thought I might see where it came from through my phone. Is it possible to get a spam like that to our phones at the same time.If the text came to my number marked from him, it could only have been from him?. Is there a possibility that someone else sent it to both of us at the same time?

    Yes, it could be spam. I get spam text from time to time. Yes, you both could have gotten the same spam at the same time. Spammers re sending out thousands and thousands of messages.

  • HELP... after Mountain Lion and iPhoto software update. My library was updating and then corrupted

    Smooth update to ML and then ran software udate. It suggested I update iPhoto. I did that and then restarted computer and then tried to open iPhoto. It told me that it would update my library and not be able to go back to an earlier version. I clicked okay. Part way through an error window came up saying that my library was corrupted and that I need to go to a back up.  I have most on a back up, but not all. Can I trouble shoot this library or open the package and remove the most recent photos I need to my older back up?
    Please advise - I really like the ML until this happened.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    Regards
    TD

  • The harddrive holding my itunes library is damaged and I would like to purchase the icloud.  Can I restore files to the icloud without the disk/libraries?

    the harddrive holding my itunes library is damaged and I would like to purchase the icloud.  Can I restore files to the icloud without the disk/libraries?  Thanks!

    iCloud does not provide a service like Dropbox where you can save random files to it as a way of having external storage.  As for the HD damage, don't you have a backup of the itunes library elsewhere?  If so, copy it to the replacement hard drive, along with any other important files that were on the damaged HD.

  • Last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?

    last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?

    Perform a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If this doesn't help, connect the phone to the charger and leave it for about 30 minutes and see if it comes on. If not, while it is connected try the reset I described first.

  • DB2 history file was damaged and recreated

    Hello
    Today the db2rhist.ask and db2rhist.bak files was damaged and
    automatically recreated by DB2
    Our environment : AIX 5300-05-06,  DB2 9.1.7,  TSM 5.4
    Acording to IBM technote #1392085 (http://www-01.ibm.com/support/docview.wss?rs=0&q1=ETXTBSY%2826%29%22Textfilebusy%22&uid=swg21392085&loc=en_US&cs=utf-8&cc=us&lang=en)
    this issue can to be related for some reasons.
    I check our environment for this reasons.
    So, no file system full conditions, no limits for file size on AIX
    (unlimited)
    This problem occur  at 2009-09-25-02.22.34.781958
    I beleave what in this time there were no other processes (e.g. backup of DB2 or AIX filesystems)  that would
    impose a lock on the files db2rhist.ask(bak)
    Also, this is the second time of this issue. The first time it happened
    about a month ago on another system
    Next part of db2diag.log related to this issue :
    2009-09-25-02.22.34.781958240 E298693973A534     LEVEL: Warning (OS)+
    PID     : 323662               TID  : 1           PROC : db2loggw (NEP) 0
    INSTANCE: db2nep               NODE : 000
    FUNCTION: DB2 UDB, oper system services, sqloopenp, probe:80
    MESSAGE : ZRC=0x870F0016=-2029060074=SQLO_SHAR "File sharing violation."
              DIA8519C A file sharing violation has occurred, filename was "".
    CALLED  : OS, -, open
    OSERR   : ETXTBSY (26) "Text file busy"
    DATA #1 : File name, 46 bytes
    /db2/NEP/db2nep/NODE0000/SQL00001/db2rhist.asc
    2009-09-25-02.22.34.808105240 E298694508A534     LEVEL: Warning (OS)+
    PID     : 323662               TID  : 1           PROC : db2loggw (NEP) 0
    INSTANCE: db2nep               NODE : 000
    FUNCTION: DB2 UDB, oper system services, sqloopenp, probe:80
    MESSAGE : ZRC=0x870F0016=-2029060074=SQLO_SHAR "File sharing violation."
              DIA8519C A file sharing violation has occurred, filename was "".
    CALLED  : OS, -, open
    OSERR   : ETXTBSY (26) "Text file busy"
    DATA #1 : File name, 46 bytes
    /db2/NEP/db2nep/NODE0000/SQL00001/db2rhist.bak
    Sorry, but cant' understand how to past all db2diag.log entries ralated to error
    More than 2 entries result of unreadable message.
    What tags should be used for correct posting logs ?
    Thank's
    With best regards,
    Dmitry Krivov

    Hello Dmitry,
    This appears to match a known issue
    IC62892: RECOVERY HISTORY FILE UNAVAILABLE
    which is due to be fixed included in v9.1 FixPack 8
    Paul Power
    SAP Global Support, DB2 UDB for LINUX, UNIX and Windows

  • Got stolen ipod from pawn shop. then pawend it at another pawn shop. it said it was stolen and now i am being charged. any help

    got stolen ipod from pawn shop. then pawend it at another pawn shop. it said it was stolen and now i am being charged. any help

    This is a legal issue, not a technical issue. You need to talk to a lawyer.
    Regards.

Maybe you are looking for

  • Can I create more than one bookmarks toolbar?

    I'd like to set up several toolbars -- one for myself & my favorite sites .. one for my kids for their school needs ... and one for my husband. Can this be done? Will all three show up at the top?

  • How to deal with OpenCL grey out issue.

    First off, I'm not native english speaker. I have Nvidia GeForce 550 Ti video card, and its support OpenCL v1.1. I'm also face a "random" OpenCL grey out issue like other people here, but I found the "issue" and how to deal with. open a command windo

  • How do I set the "Reply To" header in iOS Mail?

    On OSX Mail, I am able to type in a "Reply To" address of my choosing when composing mail.  On iOS, I can't figure out how to get the mail composition window to show me this field so that I can fill it in. I own a domain, and so I tend to hand out di

  • Displaying UMLAUT characters in WEBI report - Need Confirmation in Settings

    Hi, I am using BOXI-R2 in Windows machine. I have done the below settings in BO configuration files. My WEBI report shows no data to display when there are UMLAUT German characters (for example) in the data. Japanese and English characters are displa

  • Swatches go funny in ProPhoto RGB mode

    I am running CS4 on XP 32 bit, in case that is relevant. For years my working RGB has been AdobeRGB 98. Life has been fine. Recently I have changed my preferences in LR to use ProPhoto RGB as my destination color space when opening images in Photosho