Installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out

installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out anything with Black ink. I ran all the diagnostic tests including cleaning the cartridges, cartridge alignment, shut off the printer unplugged it, restarted, shut down computer retarted. All the other colors work except for the black cartridge. I checked the vent on cartridge and it is they way it should be. How can I print with Black Ink? very upset!!!! Have got to get something printed ASAP

I've got the same with a new black ink cartridge. The display keeps alerting that you have to renew the ink. Tha's oke but the printer does not print black/White.
Do i have to replace the collor ink also at the same time?
Does it mean that if you replace black and not the color that it's NOT possible to print b/w?

Similar Messages

HP 5510 wil not print in black ink after installing a new black ink cartridge

My HP 5510 printer will not print in black ink after installing an official HP black ink cartridge. I see other people have had the same problem. I have gone through all the troubleshooting suggestions.
I would like to know if anyone has been able to fix this problem. I just spend money on a new XL cartridge. Any help/suggestions would be appreciated.

Hi @obxgirl,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

How do I print in black ink only for a HP office jet 6200?

I'm new to my Macbookpro I just got and having problem printing emails,web info etc in black ink only. I have a HP officejet all in one 6200 printer and have tried but can't find any options for changing to black ink only when the print window comes up. I've checked for software updates and nothing there. I'm not very computer smart but I'm trying my best to figure this out. I've spent hours on this so far. Can anyone help me out?

Hi,
Follow the steps below in order to print using Black Ink only:
1. From the application used to print, click the File menu and select Print.
The Print window appears.
NOTE: The Print window might be minimized - Click the Show Details button to see all available settings.
2. To access the color options, click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
3. Select Paper Type/Quality from the drop-down menu.
4. Click the triangle next to Color Options to expend the settings.
5. Set the Color field as Grayscale.
6. Set the Grayscale Mode as Black Ink Cartridge Only.
You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
A used preset will remain as default till another preset will be used.

How do i get a print spooler for office jet 6500 E709n

somehow my print spooler is gone how do i get another, i have run the install, diagnostic and utility and none fix the problem. I can see the printer in my wireless network but can't print to it
This question was solved.
View Solution.

If your PRINT SPOOLER IS "GONE", you may have to contact WINDOWS for this issue. I would like to double check first though.
What operating system are you using? If windows 7 or XP, do the following:
1. Click Start Menu
2. RIGHT-click computer
3. Choose MANAGE
4. Click Services and Applications
5. Choose Services
6. Scroll down until you see PRINTER SPOOLER, if it is there, click on it, and START it
IF you DO NOT SEE IT IN THAT LIST, you will have to contact WINDOWS, because you may have to reformat your operating system, but contact them first.
Let me know if this helps, thanks.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Help changing cartridge in hp office jet pro 8500. One color not all 4

I need to know if I need to call the 800 # for my issue. I have 4 colors in my printer I have purched my black XL not all the other colors they are empty. I need to use my printer so, I need to see if it is something easy or if I have to purchase all the other colors?

Hi,
You need all color cartridges. You can force printer to print only black cartridge in a SHORT period but the result would be unpredictable. Printer needs all ink cartridges to work as designed.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Office Jet Pro 8600 Plus. Will not print from the internet

Hello all
Today my printer decided to 'throw' up a blank page ontop of the internet page I was trying to print.
I asked the printer to print from the right hand mouse button drop down menu, then, 'print'.
Then the white page pops up . You can see the internet around the edges.
The printer will print my own docs and photos.
Maybe I altered something in the settings this morning but I can't remember what I did?
Has anyone any ideas? I do hope so . Thank-You Redocean
This question was solved.
View Solution.

Hi @Redocean
What Browser are you using? Can you try another Browser and let me know if you can print properly please?
I look forward to hearing from you and working towards a solution.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart Premium Fax All-in-One Printer-C309a-new black ink cartridge will not print

i just installed a new black ink cartridge (manufactured by HP) when print quality became poor in the middle of a job. it completed the job fine, but when i have tried to print subsequently, only those parts of the document that are in color/greyscale will print. the black is simply absent from the document. the supply level is showing as fine and all diagnostics indicate there is no probem. i have not received any error messages. i have tried turning the printer on/off. i have tried cleaning the printheads. i have tried uninstalling & reinstalling the cartridge. i do not have any additional black cartridges to try to see if that will solve the problem, but as noted above, it did work initially. i am just printing to regular plain white printer paper. i have tried all the relevant steps in the HP troubleshooting document for poor print quality posted elsewhere on this page. nothing has worked! someone else's post mentioned resetting the printer, but did not say how it was done. any ideas on a solution??? thanks!
This question was solved.
View Solution.

To reset the printer, follow these steps:
While the power is on, remove the power cord from the back of the printer. Wait at least 30 seconds, then connect the power cord to the back of the printer, then turn the unit on. That will complete a power reset.
Now, missing black during printing can be a result of a couple of things. If it is only missing say when printing from Word, then the print settings within Word are set to grayscale only (or something similar) which would exclude the black cartridge. If it is from all programs, then it is either the main print settings set to grayscale only, or the printhead/cartridge is clogged up/dirty. If it is not the print settings, then create a print quality report and follow the steps in this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624986&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Photosmart 5510 not recognizing new black ink cartridge

My Photosmart 5510 does not recognize when I've installed a new black ink cartridge. The front panel indicates that the black ink is now full but when I print a test sheet or anything else, the black ink does not come out. I've tried (and potentially wasted) three different ink cartridges.
Any suggestions or is it just time for another (disposable) printer?

Maybe time to call HP and talk to them now.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP Office Jet 6500 Printer won't print black ink only since FF 3.6 upgrade

I cannot print in "Black Ink" on HP PRINTER Office Jet 6500 E709 THIS ONLY OCCURS WHEN PRINTING WEB PAGES. All WEB pages Print in "Color" even when black (greyscale is only ink checked w/in HP Printer
* Web forum fix - At HP Print Section click "Premium Paper" setting .... However, this does not work
Have clicked on FF 3.6 version to download in the past 3X however system says I have FF3.5

Are you changing that setting to Black / Greyscale from within Firefox?
{Ctrl + P} then hit the Properties button next to the Printer Name.

Cyan and yellow are not printing on HP officejet pro 8500 all-in-one printer A909

I have an Officejet Pro All-in-One 8500 A909a printer, using OS X operating system. Cyan and yellow are not printing. I've ran the Print Quality Diagnostics Page and they do not show up there or on the align page. My ink levels are good.
Can you help me find and fix the problem?
Thanks

Hi DavidM2,
Welcome to the HP Forums.
I see that you are having issues with the Cyan and the Yellow ink cartridges as well.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you are still having issues then try to replace the cartridges.
Let me know how you make out and if you have any other questions, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error stating please insert black ink cartridge.
Please Help

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Can't get NEW black ink cartridge to work in 5515 HP all-in-one-printer

Can't get NEW black ink cartridge to work in printer..help

Hi caralu,
I was just wondering if you were able to try banhien's recommendation? Please let me know the outcome.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Installed new black ink , printer will not print black and white on the office jet 4620

HP Office jet 4620 Windows 7
I can not get the printer to print the black cartridge. i have installed a new one and I cleaned the print head still nothing. It will not copy please advise what steps i should take

The troubleshooting steps in this document may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart C7280 All-In-One won't recognize new black ink cartridge

Black ink was very close to running out, purchased a new one and replaced it. Now whenever I try and print something I get a popup that says: "Install new black ink cartridge if available. To continue with other colors, press Continue. Black color will be simulated. Text and photo quality will differ from those printed when using all cartridges. If empty ink cartridge is not replaced soon, all printing will stop. To cancel, press the Cancel button on printer."
I've tried turning it off and back on, taking all the cartridges out and putting them back in, etc. I printed a test page and black prints just fine, but whenever I try to print from Ctrl+P I get that error. How do I solve this problem?

Thank you for your updated information.
Since you are able to print from you computer and the printer isn't indicating this message, then I would recommend uninstalling the software. I will provide a HP document here to help you. (If this printer is connected by a USB cable, then please remove it from the computer.)
Next, please clean your Temp folder on your computer. I will provide a document on performing this step here.
Now, install the full feature software from the HP website here. Make sure you choose your correct operating system; Either 32 bit or 64 bit. I will also provide a HP document on Installing the Printer software; Either USB or Wireless Connection.
This should remove this error message you are receiving. Please let me know if you are still receiving the same message.
Looking forward to hearing from you.
I worked on behalf of HP.

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
 Cheers, Tom

Installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out

Similar Messages

Maybe you are looking for