Installed Acrobat but Reader starts instead
I downloaded the evaluation version of Acrobat for Windows, and ran it successfully once to edit a couple of PDF files.
Now I'm trying to run it again to edit the files further. I'm selecting "Adobe Acrobat 8 Professional" from my Start menu, but Reader 8 begins instead.
I'm am able to select Distiller, which starts Distiller - but I don't think this is what I want, is it? I'm a beginner to Acrobat, so it's possible I don't know what to expect.
Any suggestions?
Aandi - The result of #2 is apparently that if a novice user (me) has been running Reader, exits Reader, and then tries to run Acrobat, they will be unable to run Acrobat.
The way out of this dilemma will have to be to figure out the secret by some method such as checking with an online support forum such as this one, and then use this strange method (abort Reader from the Task Manager) in order to start Acrobat. But there's no way to know that or to guess that Reader is running, it because Reader is hiding, and Acrobat doesn't tell you that. The standard way to close a program is to exit it, or occasionally an explicit close; most programs don't hide invisibly in the background to cause trouble.
Wouldn't it make more sense for Acrobat to give a message "Acrobat can't start while Reader is running; would you like to terminate reader and start Acrobat"? Or even better - simply take the action the user has attempted, i.e., run Acrobat? Why have this strange, inexplicable actiont that requires secret knowledge and strange actions, just to run a program? Or at least there ought to be some prominent warning on installation indicating that Reader and Acrobat are incompatible.
Thanks for your help.
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From: Test Screen Name <[email protected]>
To: John Spencer <[email protected]>
Sent: Saturday, 1 November 2014, 20:20
Subject: I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
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