Installed acrobat pro but upon trying to open the program I am directed to a window to purchase on-line version of creative cloud.
Installed acrobat pro but upon trying to open the program I am directed to a window to purchase on-line version of creative cloud. What to do?
Hi Susan,
Please try the following:
The path listed below points to the Library folder at the root of your startup disk, not the Library folder in your user home folder.
Delete all the files from following folders:
/Library/Application Support/Adobe/SL Store/
/Library/Application Support/Adobe/SL cache/
And, delete all files from following folder except cache.db
/Library/Application Support/Adobe/Adobe PCD/
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave
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