Installed acrobat pro xi trial successfully but will not open

Installation was "successful" and I see it in my apps but I cannot choose it to open. It's greyed out...Any help?

re-start your computer and retry starting.
if it's still unselectable, uninstall it (using the uninstaller), clean and reinstall per, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Similar Messages

  • I installed Adobe Pro and now pdf files will not open.

    Help

    Adobe Pro what? Adobe is the company with about 100 products. I assume you mean Acrobat Pro, but which one. Did you open Acrobat and activate it? Is Acrobat registered in your system? How are you trying to open a PDF? What OS are you running? With some information, be might be able to help you. Please try to address the questions to provide us the info.

  • Chrome Extension Converted & Installed Successful - but will not open.

    Used the following service:
    http://gallery.extensionfactory.com/labs/conversion/
    I have tried both installation methods for the smart waiver extensions.
    1. Using the smart waiver extension code as listed in the Chrome store
    nkbhdpobafkjcgbnfoglpgemhhlbaleg
    2. Downloading and converting the CRX extension file
    In both instances, I was able to convert to Firefox compatibility, and it even installed in the add ons extensions area for Firefox. However, the icon to open the extension does not show.
    I've already tried the following:
    1. making sure the add-on tool bar was checked
    2. Customizing the toolbar, but the icon didn't show
    3. Restoring defaults int he customizing toolbar, icon still did not show
    4. Restore firefox to defaults
    5. Checked that I wasn't in a security or privacy setting that would disallow the task
    So I'm at a loss - I've tried other Chrome extensions to test. I've converted them successfully, and got them into the same add-on extension screen installed in firefox. But no way to open the extension, and the icons are never recognized.
    Thanks in advance for anyone that can help, as this is important for my business.
    Kind regards,
    Roger

    okay thank you, here is what popped up:
    21:55:56.613 Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/chrome.manifest'.
    21:55:56.764 Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/browser/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.
    21:55:56.767 While creating services from category 'profile-after-change', could not create service for entry 'Disk Space Watcher Service', contract ID '@mozilla.org/toolkit/disk-space-watcher;1'
    21:55:56.988 Selector expected. Ruleset ignored due to bad selector. lastpass.css:14
    21:55:57.425 info: Error while loading localization: There is no localization file for your language.
    21:55:57.513 An exception occurred.
    Traceback (most recent call last):
    File "resource://pcnkpellnjdoldnpikpnijphebalgall/api-utils/lib/l10n/loader.js", line 18, in
    resolve(request.responseText);
    File "resource://pcnkpellnjdoldnpikpnijphebalgall/api-utils/lib/promise.js", line 138, in resolve
    while (pending.length) result.then.apply(result, pending.shift())
    File "resource://pcnkpellnjdoldnpikpnijphebalgall/api-utils/lib/promise.js", line 32, in then
    return { then: function then(resolve) { resolve(value) } }
    File "resource://pcnkpellnjdoldnpikpnijphebalgall/api-utils/lib/promise.js", line 112, in resolved
    function resolved(value) { deferred.resolve(resolve(value)) }
    File "resource://pcnkpellnjdoldnpikpnijphebalgall/api-utils/lib/promise.js", line 138, in resolve
    while (pending.length) result.then.apply(result, pending.shift())
    File "resource://pcnkpellnjdoldnpikpnijphebalgall/api-utils/lib/promise.js", line 32, in then
    return { then: function then(resolve) { resol
    21:56:07.445 1393901767445 Services.HealthReport.HealthReporter WARN No prefs data found.
    21:56:17.646 A promise chain failed to handle a rejection.
    Date: Mon Mar 03 2014 21:56:07 GMT-0500 (Eastern Standard Time)
    Full Message: Win error 183 during operation makeDir (Cannot create a file when that file already exists.
    )

  • I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

    I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
    Thanks.

    I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and  download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
    Thanks

  • Ps installed but will not open

    cloud Photoshop has been installed but will not open. I receive an error message that it needs to close. Do I need to re-install?

    Did it install successfully or you received and error message?
    Could you specify the exact error message? An error screenshot would help. Do mention the version of PS along with the OS.
    Have you installed it using Creative Cloud or disk?
    Check if you get the same issue with other adobe products.
    Try rebooting the machine and check the same.
    In case of same issue, you can try to re-install.

  • I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

    I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

    There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
    1.Download the Flash setup file from here: <br />
    [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
    Save it to your Desktop.<br />
    2. Close Firefox using File > Exit <br />
    then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
    {XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
    3. Then run the Flash setup file from your Desktop.
    4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
    * On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
    See this: <br />
    [http://vistasupport.mvps.org/run_as_administrator.htm]

  • I just installed CC Lr 5.5 and it will not open on my laptop but works fine on my desktop.

    I just installed CC Lr 5.5 and it will not open on my laptop, but works fine on my desktop.

    Try this:
    https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html

  • I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature.  It now only allows me three options and the style I have been using for the last year is not

    I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature.  It now only allows me three options and the style I have been using for the last year is not there.  How do I add additional options and get my preferred signature style back?

    Hi Amanda ,
    Which version of Acrobat are you using?
    Which signature style are you talking about?
    You can go ahead and try uninstalling and reinstalling it and see if that works for you .
    Use the cleaner tool to uninstall it .Here is the link.
    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    You can refer to the following link to re install it .
    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Regards
    Sukrit Dhingra

  • Lightroom app installed, but will not open.

    Lightroom app installed, but will not open

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Just installed security update 2014-002, now Itunes will not open. Have rstrated but no change, need help to fix, please

    Just installed security update 2014-002, now Itunes will not open, I have rebooted twice with no effect, I don't know what else to do to get my itunes back. Need help please

    Believe I've firxed my problem, at least, ITunes is now working again. I followed the information provided from a couple of posts on this thread, (1) re restarting with command-s held down; did it twice, made no differerence; (2) manually re-installed the Security update; no difference; each time restarting, no effect; (3) shutdown the computer; I did for 35 minutes, upon restart, ITunes is back to normal, seems to be working fine. Turning the computer off must clear the cache?

  • My PC has itunes in downloads but will not open or run

    I have a windows oper sys, Vista. I am trying to download Itunes. It shows in my download menu, but will not open or run. Any ideas how to fix?

    Hi, rvrguy. 
    You may find this article helpful when troubleshooting the issue you experiencing.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    Jason H.

  • ITunes installs properly, but will not open

    I have just upgraded from iTunes 6.0.1 to 6.0.2
    Everything installed correctly, and I am receiving no error messages; the program simply will not open. I have uninstalled and reinstalled multiple times, and I have exactly the same problem each time.
    My music files (including ones that I purchased from Apple's music store) will open with other players, but will not open with the newly installed v6.0.2
    I am running Norton Internet security, but the problem still occurs after I disable the program.
    Any assistance is appreciated.
    Gateway 400VTX   Windows XP  

    Well, that annoying. So, I am a bit confused here. Does iTunes launch at all or sometimes? BTW, You need to Configure Norton to allow iTunes to open. Otherwise, it will continue to block it silently.
    Do you see, under your Processes tab in your Windows Task Manager, both Quicktime and iTunes?

  • Some applications are not opening, including mail and Word.  Clicking on the icon stirs it on the dock, but will not open it.

    Some applications are not opening, including Mail and Word.  Clicking on the icon stirs it on the dock, but will not open it.  Any suggestions?  Thank you!

    Ok, that's plenty of space.
    Check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
    If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

  • I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

    I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

    I had a year long CC membership that expired at the beginning of the October.
    After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

  • Premiere elements 10 downloads but will not open? info says to remove disc from desktop -- when i do that it closes the program?

    premiere elements 10 downloads but will not open? info says to remove disc from desktop -- when i do that it closes the program?

    Hi, Ken -
    Since you have a new install of OSX, you may be missing Stuffit Expander, needed to expand downloads encrypted/archived in a Stuffit format. That problem confronted me with a new machine running OSX 10.6; a download and install of Stuffit Expander fixed it.
    You can download Stuffit Expander from this webpage -
    http://www.stuffit.com/mac-expander-download.html
    Note - be sure to get the version that matches your OSX version.

Maybe you are looking for