Installed Add Ons, however ontinue to be prompted to install everytime firefox is launched. How do I make it go away?

We received the screen to install ad block plus 1.3.9 and Garmin Commun 2.9.3.1. Both installed and then we were prompted to restart Firefox. Clicked on the restart firefox button and firefox restarted. Now each time we click Firefox, the same screen appears with a long list of Java stuff. What do we need to do so that this screen doesn't appear?

forget that. do this: Close Firefox -> Start Firefox in Safe Mode by Holding down the SHIFT key while starting Firefox -> Safe Mode window appears -> click "Continue in Safe Mode"
-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it. After that follow these steps:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> ''Time range to clear: '''select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> ''When Firefox starts : '''select "Show My Home Page"''''' -> Type the address of the website which you want to be your HomePage e.g. http:www.google.com -> place Checkmark on "Show the Downloads window when downloading a file" -> select Radio Button option2 "Always ask me where to save files"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows
2) Load images automatically
3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> ''Firefox will: '''select "Use custom settings for history"''''' -> Remove Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:
1) Remember my Browsing History
2) Remember Download History
3) Remember Search History
4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons
2) Block reported attack sites
3) Block reported web forgeries
4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select All Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Similar Messages

  • Every time I restart my PC and launch the Firefox it asks to install add-ons I installed earlier.

    Hi,
    Every time I restart/shut down my PC and start the Firefox it asks me to install add-ons I had before restart/shut down.

    Hi,
    You should look at the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved]. These should give you all the information you need!
    If that doesn't work:
    # Type about:config in the address bar
    # Click ''I'll be careful, I promise'' if prompted
    # In the Filter input field type ''startup''
    # Double click on startup.homepage_override_url
    # Delete the text string and click ''OK''
    # Close Firefox and reopen the window to verify that it has worked.
    Hopefully this helps!

  • Can't install add-ons or remove old ones

    Hello,
    I've done a fair few re-installs on my OSX and I'm now running 10.9.5 with Firefox 33, however every time I reinstalled, I copied over my profiles folder to have the saved passwords, history and add-ons already setup.
    Recently something strange has been going on, I can't install an add-on, it installs but even after a restart it says it will be isntalled after restart.
    I can't delete one, same thing as above, so I had to delete majority of them manually.
    Every time I load firefox, it checks for add on compatability, which it didn't do before.
    Is this some sort of a permissions issue or? I'd do a fresh install however I need to retrieve my passwords and browsing history first, and only way I know how to do that is with a plugin.
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    It is possible that there is a problem with the file(s) that store the extensions registry.
    Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
    *https://support.mozilla.org/kb/Profiles
    New files will be created when required.
    See "Corrupt extension files":
    *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
    *https://support.mozilla.org/kb/Unable+to+install+add-ons
    If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
    If this hasn't helped then also delete possible addons.json and addons.sqlite files.
    You can reset all prefs to have a fresh start and delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
    You can use this button to go to the currently used Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

  • An unknown website just appeared in my 'exceptions' list (Tools Options Security "warn me when sites try to install add-ons"-how could this happen?

    downloaded Firefox onto friends' laptop last night. Found it necessary to place two websites in the (afore-mentioned) "Exceptions" category. shut down/re-booted three-four times over the next few hours before shutting down the laptop and going to bed. Booted up this am and, WHOA!-suddenly my menu/toolbars have new, undesired toolbars(?) search boxes(?): the search box, if I remember right, was labeled "My Web Search sponsored by iwon!" Whilst eliminating the intruders I became aware that by some unknown means I had fetched up on some webpage I've never heard of and had no reason to go to-( the very top of my display (above the menu and address bar) read: 'reason upgrade Search' (separated by a line symbol I can't reproduce here), then 'Musician's Friend' ....HUH? (feeling like Dorothy w/o a tornado transport). So I finish getting rid of the invaders and check out my History to try to figure out how I wound up at this website. my history indicates the last site I visited before going to bed, then 'aclk' (www.google/aclk? followed by a string of mixed symbols letters etc. Then 'redirect' (www.rkdms.com/redirect?c=....and a string of numbers and letters. Then the website"reason upgrade Search (?) Musician's Friend " then 'redirect.jhtml' (www.search.mywebsearch.com/mywe.........) Them 'Firefox Web Browser& Thunder....' still no clue how or why I wound up at that site..didn't go there, (not of my volition, anyways!!) so im checking my security settings and in Tools>options>Security>advanced> in the "Exceptions" category of "Warn me when sites try to install add-ons" is a website I've never heard of (getpersonas.com) and DID NOT enter!!!!!!!.Need to know how this could happen, how to prevent recurrence and how hard should I hit the panic button because right now I'm totally freaked!
    == today

    These prefs get set to an empty String once the sites have been added to the whitelist if the pref is not empty if you open the exception window.
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    You can reset these prefs on the about:config page.
    xpinstall.whitelist.add - addons.mozilla.org
    xpinstall.whitelist.add.36 - getpersonas.com
    To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
    If you see a warning then you can confirm that you want to access that page.

  • I followed your help directions on "Corrupt extension files" under "Unable to install add-ons", foolishly deleting the files you told me to. Now firefox won't open. I tried reinstalling firefox but it still won't open. Now what do I do?

    I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.

    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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  • How do I install add ons on mac

    How do I install add ons in Mac computers
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    See http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
    http://kb.mozillazine.org/Installing_extensions
    http://kb.mozillazine.org/Obtaining_extensions

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    re-install because of earlier problems, most current version. Usual plugins, all up to date.

    It is possible that there is a problem with the file(s) that store the extensions registry.
    Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
    *https://support.mozilla.org/kb/Profiles
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    See "Corrupt extension files":
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    *https://support.mozilla.org/kb/Unable+to+install+add-ons
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    If this hasn't helped then also delete possible addons.json and addons.sqlite files.
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    You can use this button to go to the currently used Firefox profile folder:
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    How to install add-ons to Premiere 13. I bought it together with Photoshop Elements in electronic version from Adobe.com page. But I dont have link to 2nd DVD with Premiere Add-ons. How to install that files ?

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  • Firefox won't install add-ons even after clean install

    Add-on installation fails in one of the following ways:
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    Sometimes I get the first error, sometimes the second, but all attempts to install add-ons fail with one of them.
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    == This happened ==
    Every time Firefox opened
    == I tried to install a new add-on. ==
    == User Agent ==
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    2010-04-02 21:36:38 - ExtensionManager:_finishOperations - failure, catching exception - lineno: 359 - file: undefined - [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Web/Firefox.app/Contents/MacOS/components/nsExtensionManager.js :: getDirInternal :: line 359" data: no]
    </code>
    My system is :
    <code>
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; fr-FR; rv:1.9.3) Gecko/20100412 Minefield/3.7
    Application Basics
    Name
    Firefox
    Version
    3.7
    Profile Directory
    Show in Finder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    Adblock Plus
    1.1.3
    true
    Adblock Plus: Element Hiding Helper
    1.0.6
    true
    [email protected]
    Add-on Collector
    1.1.1
    false
    [email protected]
    BetterPrivacy
    1.47
    true
    Brief
    1.2.5
    true
    [email protected]
    British English Dictionary
    1.19
    false
    [email protected]
    BugMeNot
    2.2
    true
    {987311C6-B504-4aa2-90BF-60CC49808D42}
    CustomizeGoogle
    0.76
    true
    Dictionary Switcher
    1.0.1
    true
    [email protected]
    Dictionnaire français «Réforme 1990»
    3.5
    true
    [email protected]
    Diigo Bookmarks and Web Annotations
    4.1.0.46
    true
    Firefox PDF Plugin for Mac OS X
    1.1.3
    true
    [email protected]
    FoxyProxy Standard
    2.19.1
    false
    [email protected]
    Get jetable mail
    0.4.1
    true
    {26af1522-982e-c0c4-f54a-7e69fb6432f5}
    It's All Text!
    1.4.1
    true
    [email protected]
    Lazarus: Form Recovery
    2.0.5
    true
    [email protected]
    Personas
    1.5.2
    true
    [email protected]
    Tab in Textarea
    0.9
    true
    Torbutton
    1.2.4
    false
    URL Tooltip
    1.2.1
    true
    [email protected]
    User Agent Switcher
    0.7.2
    true
    Xmarks
    3.5.7
    true
    [email protected]
    Zotero
    2.0.2
    false
    [email protected]
    Image Zoom
    0.4.4
    true
    {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
    Firebug
    1.5.3
    false
    [email protected]
    Modified Preferences
    Name
    Value
    accessibility.typeaheadfind.flashBar
    0
    browser.history_expire_days.mirror
    180
    browser.history_expire_days_min
    7
    browser.places.importBookmarksHTML
    false
    browser.places.smartBookmarksVersion
    2
    browser.startup.homepage
    about:mozilla
    browser.startup.homepage_override.mstone
    rv:1.9.3
    browser.tabs.warnOnClose
    false
    dom.disable_window_move_resize
    true
    dom.disable_window_status_change
    false
    dom.event.contextmenu.enabled
    false
    extensions.checkCompatibility
    false
    extensions.checkCompatibility.3.6
    false
    extensions.checkCompatibility.3.6b
    false
    extensions.checkCompatibility.3.7
    false
    extensions.checkCompatibility.3.7a
    false
    extensions.checkCompatibility.3.7a5
    false
    extensions.checkCompatibility.3.7b
    false
    extensions.lastAppVersion
    3.7
    font.minimum-size.x-western
    11
    font.name.monospace.x-western
    DejaVu Sans Mono
    font.name.sans-serif.x-western
    DejaVu Sans
    font.name.serif.x-western
    DejaVu Serif
    general.useragent.extra.betterprivacy
    general.useragent.locale
    fr-FR
    javascript.options.showInConsole
    true
    keyword.URL
    https://[www.google.com]/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
    network.cookie.prefsMigrated
    true
    network.http.max-connections
    60
    network.http.max-connections-per-server
    30
    network.http.max-persistent-connections-per-server
    8
    network.http.pipelining
    true
    network.http.pipelining.maxrequests
    8
    network.http.pipelining.ssl
    true
    network.http.proxy.pipelining
    true
    network.security.ports.banned
    8118,8123,9050,9051
    places.history.expiration.transient_current_max_pages
    96636
    places.last_vacuum
    1276761638
    print.macosx.pagesetup-2
    PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
    print.print_bgcolor
    true
    print.print_bgimages
    true
    print.print_command
    print.print_downloadfonts
    false
    print.print_evenpages
    true
    print.print_footerleft
    print.print_footerright
    &PT
    print.print_headerleft
    print.print_headerright
    &D
    print.print_in_color
    true
    print.print_margin_bottom
    0.5
    print.print_margin_left
    0.5
    print.print_margin_right
    0.5
    print.print_margin_top
    0.5
    print.print_oddpages
    true
    print.print_orientation
    0
    print.print_pagedelay
    500
    print.print_paper_data
    0
    print.print_paper_height
    11.00
    print.print_paper_size_type
    1
    print.print_paper_size_unit
    0
    print.print_paper_width
    8.50
    print.print_printer
    print.print_reversed
    false
    print.print_scaling
    1.00
    print.print_shrink_to_fit
    true
    print.print_to_file
    false
    print.print_unwriteable_margin_bottom
    57
    print.print_unwriteable_margin_left
    25
    print.print_unwriteable_margin_right
    25
    print.print_unwriteable_margin_top
    25
    privacy.cpd.cookies
    false
    privacy.cpd.formdata
    false
    privacy.cpd.sessions
    false
    privacy.sanitize.migrateFx3Prefs
    true
    privacy.sanitize.timeSpan
    0
    security.crl.autoupdate.dayCnt.
    1
    security.crl.autoupdate.enable.
    true
    security.crl.autoupdate.errCount.
    0
    security.crl.autoupdate.errDetail.
    Download of the CRL failed due to Network problems.
    security.crl.autoupdate.freqCnt.
    1
    security.crl.autoupdate.nextInstant.
    03/07/10 23:00:00
    security.crl.autoupdate.timingType.
    1
    security.crl.autoupdate.url.
    http://crl.certificat.com/DGI/DGI_UsagerB.crl
    security.disable_button.openCertManager
    false
    security.warn_viewing_mixed
    false
    </code>
    I am making heavy use of soft links on my systems : ~/Library/* (temp, cache, preferences, etc) is spread onto several physical volumes, and the filetree is done with soft links. No applications has any problem, except Firefox.

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    It is possible that there is a problem with the file(s) that store the extensions registry.
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    You can also check for problems with preferences.<br />
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    *http://kb.mozillazine.org/Preferences_not_saved
    *http://kb.mozillazine.org/Resetting_preferences

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