Installed Adobe Pro X now unable to convert PDF - Missing PDFMaker Files

Question

Hello,
I installed the trial version of Adobe Pro X and now I am unable to convert a Microsoft Word.doc file to .pdf.  The error message is 'Missing PDFMaker Files.  Do you want to run the installer to repair mode?'  I ran the installer, twice, with the same resulting error message.  (Am currently using Windows XP Pro along with Microsoft 2003 - and will upgrade in the new year.)  I searched this issue, and found the following:
To manage your Disabled Items list in a Microsoft Office application:
Open the Microsoft Office application (Word, Excel, Publisher).
Choose Help > About [the application name].
Click Disabled Items.
Select Adobe PDF from the list, and then click Enable.
Quit the Microsoft Office application, and then restart it.
However, there are no applications in the list, including Adobe.
I also tried this:
If the error message continues to appear after you enable Adobe PDF, check the security level for macros in Microsoft Word:
Choose Tools > Macro > Security.
In the Security dialog, click the Security tab.
Choose Medium or High.
Do one of the following:
If you chose Medium, then click OK.
If you chose High, then continue with steps 5 through 7.
Click the Trusted Publishers tab.
Check Trust all installed add-ins and templates.
Click OK.
And Adobe is already there, so no change here.
I have uninstalled the trial version, deleted what visible remnants I could find, restarted the computer, installed the trial version again and am getting the same error message.
Is there a solution to this problem?  Or, should I just return to my Adobe Pro 7?
Thank you in advance!
Laura

Answer 1

I recently bought and installed Adobe Acrobat X Pro thinking that X Pro was compatable with Windows XP. I am unable to convert any Microsoft Office 2003 file into a PDF. I receive the same error message as above ( "Missing PDFMaker Files") and tried running it in repair mode as suggested. No change.
I've tried this stuff:
To manage your Disabled Items list in a Microsoft Office application:
Open the Microsoft Office application (Word, Excel, Publisher).
Choose Help > About [the application name].
Click Disabled Items.
Select Adobe PDF from the list, and then click Enable.
Quit the Microsoft Office application, and then restart it.
However, there are no applications in the list, including Adobe.
I also tried this:
If the error message continues to appear after you enable Adobe PDF, check the security level for macros in Microsoft Word:
Choose Tools > Macro > Security.
In the Security dialog, click the Security tab.
Choose Medium or High.
Do one of the following:
If you chose Medium, then click OK.
If you chose High, then continue with steps 5 through 7.
Click the Trusted Publishers tab.
Check Trust all installed add-ins and templates.
Click OK.
But there is no change.
Please help!!!