Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions

Flash Player sometime activates and then crashes after a few seconds.

Thanks for responding Chris. Flash Player consistently crashes no matter what site I am in. I've tried all of the suggested fixes in Flash Player help and nothing has been successful. The computer confirms that I have downloaded the most recent file but Adobe Flash Player doesn't show in the Firfox Add Ons. I also tried Firefox flash player suggestions but none worked. It crashes no matter what page I am on. If flash player is required, it crashes. It also crashes in Internet Explorer. I am a novice so please bear with me. Thanks for any help you can offer.
Jim
From: chris.campbell <[email protected]>
To: Jim Jones <[email protected]>
Sent: Monday, March 16, 2015 4:26 PM
Subject: Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
created by chris.campbell in Using Flash Player - View the full discussionHello,I'm sorry you're encountering these problems. I'll try what I can to help. 1. Have you tried any browser other than Firefox? It would be helpful to know if these same types of crashes occur with Internet Explorer or Google Chrome.2. Did this crashing behavior just start occurring? If so, was there a particular update or event that preceded the crashing?3. Does the crashing happen consistently? Ie. If you go to the same web page that contains Flash content, does it crash every time you visit? Does it crash when you visit this page? Flash Player Help What pages does it crash on?4. Can you visit about:crashes within Firefox and submit some of the most recent crashes. Once submitted, please post back with the crash URL's.4. Can you try resetting your Firefox profile? Refresh Firefox - reset add-ons and settings
Firefox Help5. Finally, can you try temporarily disabling protected mode to see if that makes a difference (this will be the last step in the faq)? How do I troubleshoot Flash Player's protected mode for Firefox? Thanks,
Chris If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7304505#7304505 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7304505#7304505 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Using Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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