Installed apps have disappeard from CC Desktop app

I've run into some trouble with the last CC Desktop app update (thanks a lot Adobe) and have been attempting to trouble-shoot the issue. One part of this exercise has involved me uninstalling and then re-installing the CC Desktop app. In doing so, it has apparently lost track of the fact that I have four Adobe apps installed - it now lists just the one. I've tried logging out and back in again and also junking the OOBE folder to force it to rebuild my user preference & cache: no dice. I'm on Win7 x64.
Any suggestions on how to get my installed apps to re-appear in the CC app? Starting to wonder if re-installing them is the only way, but it seems overkill to have to do so.
Alternatively: just how useful is this CC desktop app really? I can use the Adobe apps without it, and can access the cloud storage via my browser. Do I really need this bug ridden application running in Windows all the time? Anyone getting by withoth it?
M

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • I can't login from the desktop app - "Login error. Please contact the Admin."

    1) Does anyone have the same problem as described below?
    2) Does anyone know how to fix it?
    When I try to "work online" from the desktop app, I get asked to log out of offline, then log into online. When I put in my username and password, it gives me the error "Login error. Please contact the Admin." I've clicked the link "Trouble logging in?" and followed instructions to reset my password, which I successfully reset to a new one. I still get the error.
    I have a subscription to Adobe Story Plus and am working offline/online using the desktop app. I haven't logged in to sync my documents in about a month. My account is in good standing (paid 2 weeks ago according to my account transactions screen).  I'm now trying to collaborate, so it's important that I be able to sync. 
    Any help would be greatly appreciated.
    Thanks,
    John

    Hi Rohit,
    Thanks for your response. I've resolved the problem myself, and you may be
    interested to know how in case it happens again with another user - I
    thought maybe it was a versioning discrepancy and I was right (I assume).
    However, I couldn't update my desktop software (or I couldn't figure out
    how to update it) until I rebooted my machine, then Story went into an
    auto-update sequence.
    After it updated, it logged in and sync'd just fine. Classic "help"
    question where the answer basically was: reboot. I shouldn't tried that
    before I posted!
    I hope that helps.
    Thanks,
    John
    On Mon, Jun 16, 2014 at 3:02 PM, Rohit (Story Team) <

  • The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

    The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

    Did you recently erase and/or reinstall the OS?
    And, some details are needed: model/year Mac, Mac OS version running now and which version originally).

  • Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

    Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

    What kind of noise?
    The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
    Allan

  • Just updated to 7.0 and now all my apps have gone from main screen?

    Just updated my iphone and now all my apps have disappeared from my home screen

    If he upgraded properly he wouldn't have to restore anything.    I'm curious how he did this upgrade on his device.

  • All my old pusrshased apps have dissapeard from iTunes and AppStore, what can I do?

    All my old pusrshased and even the free apps have dissapeard from iTunes and AppStore, theres only ten apps that appear on the list, what can I do?

    This suddenly happened overnight and you haven't touched your devices since you last saw the apps, or have you been doing things that might indicate a cause for this?
    If you really haven't done anything at all and these are old, old apps and they were withdrawn by the distributors then perhaps they are gone (which is why you need to make your own backup of everything you buy and not rely upon it always being on the Apple  site).

  • I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

    Hi
    I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
    Cheers
    Rachel

    Hi Rachel,
    You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
    Let us know if the issue still persists or not.
    Regards,
    Ratandeep Arora

  • The time to update apps. After that apps have a blue points ahead apps.

    The time to download apps or update apps. After that apps have a blue points ahead apps. How to fix?

    I don't think there is anything wrong with the apps. This could be an indication that the app has recently been updated or downloaded but you have not launched it yet similar to iOS style indicators.

  • Can the ipad reminders app import tasks from the calendar app so I can enter items once?

    Can the ipad reminders app import tasks from the calendar app so I can enter items once?

    Depends on an account. The Tasks in Exchange will populate Reminders, and you can use Reminders in iCloud, but natively entering something in Calendar does not reflect in Reminders.

  • Mac - after updating creative cloud, all apps have disappeared from "apps" and attempts to install hang for long time.

    I recently updated the Creative Cloud app, and suddenly I get a message that I have not yet downloaded any apps. They are all right there in my applications folder, but not in my CC desktop app. When I attempt to install any app, it hangs at 40 or 42% forever..... Please help.

    Thanks for your response, John,
    I'm not sure what browsers and firewall have to do with this issue. I have been using Creative Cloud as a desktop app since first subscribing to the Adobe Creative Cloud, and downloaded all of the apps that I use on a daily basis way back then. The only change between seeing all of my apps and not seeing any of them was updating the actual Creative Cloud app itself. There were no other changes. Here is a screen shot of what I saw when attempting to update Acrobat. Below that are two screen shots that may be a signal that my Creative Cloud app is corrupt. Please let me know how to proceed.
    This hung at 42% for about half an hour....
    This seems quite odd....
    InDesign seems normal...

  • Using Creative Cloud 2014 apps, but Creative Cloud 2014 desktop app never installed.

    I have been trying to solve this issue for months now. When I installed the 2014 update for Creative Cloud, my CC desktop app disappeared (the app that shows you updates and is a shortcut to all apps, etc). Now, applying updates and getting fonts is a real pain. Also, when I installed the 2014 update, instead of overwriting my current apps like it always had, it installed the 2014 ones and kept the old versions. This caused many issues when I uninstalled the old versions. However, I never uninstalled the desktop app, it just disappeared during the install of 2014. Is there any way to solve this issue besides uninstalled and re-installing all the apps? If that is the only solution, will is cause any issues with documents I am currently working on?

    Hi Srezler,
    Adobe CC-2014 is not an update but new version of the products that we offer to our customers that is the reason why it never deleted the older versions for you. While doing the update, Creative Cloud Desktop was never supposed to be removed from the machine and it seems like that it got removed may be because of corrupt installation ( Could be because of download corruption).
    I suggest lets follow the below steps and suggest if this worked for you or not and accordingly we can proceed further.
    1) Perform an uninstallation fo CC Desktop application if it is available in the Control Panel ( Utilities > Adobe Installers for MAC).
    2) Navigate to the following locations and Rename OOBE to OOBE_old.
    C:\Program Files (x86)\Common Files\Adobe\OOBE   ( /Library/Application Support/Adobe/OOBE for MAC )
    C:\Users\USERNAME\AppData\Local\Adobe\OOBE (~/Library/Application Support/Adobe/OOBE for MAC).
    Post doing the above steps, please use the below link for installation of Creative Cloud Desktop application.
    Creative Cloud Help | Creative Cloud for desktop
    Cheers,
    Kartikay Sharma

  • Undeliverable message from Access desktop app

    I'm developing a desktop app and it seems to work. The recipients are receiving the message, but I'm still getting this message to the sender's email account:
    Your message did not reach some or all of the intended recipients.
          Subject:    Happy Birthday
          Sent: 5/25/2014 4:09 PM
    The following recipient(s) cannot be reached:
          '[email protected]' on 5/25/2014 4:09 PM
                Server error: 'Invalid recipient'
    That is the full message. Anyone have an idea what is happening here?

    Hi,
    Does this issue happen to all recipients or a certain one?
    Please try to send emails to the recipient directly from Outlook (not through the desktop app), and then check if this issue continues.
    In addition, please check if this KB article applies:
    http://support.microsoft.com/kb/195671/en-us
    Best Regards,
    Steve Fan
    TechNet Community Support

  • My apps have disappeared from iTunes, how do I get them back?

    I have a new computer and so have the very latest iTunes downloaded. This is the first time I have ever been unable to get all of my apps on iTunes--the ONLY ones that show up are the 20 or so on my phone and the two I have purchased since buying the computer. I own nearly 300 apps!! How do I get them all back? Many of them are too large to download directly to my phone...so have I lost them forever? This is really ******* me off! I have lots of money in apps!!
    I'm on a MBP running Mountain Lion with iTunes 11.1.3 installed.

    Downloading past purchases from the iTunes ... - Support - Apple

  • WEB authentication from a Desktop APP

    Hi everyone,
    does anyone know how to open a browser window from a desktop already logged in that webapplication. Something like MSN, Google Notifier, that you click on one of these and open your email inbox?
    For example, I have a simple desktop application, this application stays cheking if some there is some new messages in database, if I click on this application a browser window will open (already logged) in some kind of application. How can I pass this data or how can I do this?
    Thanks,
    Jorge Lu�s
    Natal, RN, Brasil
    Message was edited by:
    jlfcosta

    It depends. In detail, it depends on the server-side app. If you are just using someone else's webapp, ask the developer if such a mechanism is implemented, if it's your own webapp, feel free to implement such a functionality in any manner you are up for. An as simple as insecure solution would be adding the login information as parameters to the request URL.

  • I can only access photos as files from WD desktop app

    Hi, I have uploaded Pic to my WD EX4 using desktop app. I can see all my pics but when I try to access them from desktop app I have to click every pic individually. I can not access them like picture as I can using WD photos on my mobile Please let me know how can I access my pics through desktop app like pictures. Thank you

    Hello and welcome to the WD community.
    When you access the files, you mean to see the thumbnails for the pictures? If i recall correctly the desktop app does not show thumbnails for pictures.

Maybe you are looking for