Installed Base CRM Service

Hello!
I'm busy with the implementation of an Installed base with various attributes and set types. I have also set up an Object family which is connected to my created Ibase category and the settypes. I searched for information to get it visual in the screens when you create an Ibase and I found information about hierarchy maintenance and categories. Although I created my own hierarchy with category and I linked my settypes to it I cannot get it into process!
Can someone tell me what to do for getting this working?!! Thanks!
Kind regards, Femke Visser

HI Femke Visser
A) Assign the Object family to Install Base Category, Follow the Menu Path to assign
IMG->Customer Relationship Management ->Master Data ->Installed Base ->Individual Objects/ Object Family -> Assign Object family to Installed base Categories
B) Create the categories and hierarchies you require for your object families. At least one of these categories must be created within the base hierarchy for the product type Material and then assigned to the relevant object family.
1) To create Category go to T.code COMM_HIERARCHY and in the Tab "Category" you will find a field called "Object Family", choose the right Object family
2) In the Tab "Set Types" add the set types you want to include
Refer the link below, which will give some insight about the Set Types and Hierarchy and Categories
http://help.sap.com/saphelp_crm50/helpdata/en/71/401e400191f72ee10000000a1550b0/frameset.htm
Regards
Milan
Please reward with points

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Identification field in installed Base-CRM Service

We are creating installed base components from ECC to CRM ie, from equipments in CS module to installed base objects in CRM.
The serial number entered in ECC flows in to CRM Service in component details tab in individual obejct automatically.
equipments created in IE01 will flow to CRM and can be viewed in ib53.
We want to copy the serial number field to identification field to enable better search capabilities.

HI Femke Visser
A) Assign the Object family to Install Base Category, Follow the Menu Path to assign
IMG->Customer Relationship Management ->Master Data ->Installed Base ->Individual Objects/ Object Family -> Assign Object family to Installed base Categories
B) Create the categories and hierarchies you require for your object families. At least one of these categories must be created within the base hierarchy for the product type Material and then assigned to the relevant object family.
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http://help.sap.com/saphelp_crm50/helpdata/en/71/401e400191f72ee10000000a1550b0/frameset.htm
Regards
Milan
Please reward with points

Installed Base in Service

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Look at <a href="http://help.sap.com/saphelp_crm50/helpdata/en/34/c78aa6803911d5992f00508b6b8b11/frameset.htm">Installed Bases in Service Processes</a>.
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Installed Base CRM

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I want to know where I can find information about installed base CRM for a banking solution. If anybody knows about some link, documentation or guidelines, I'll be grateful.
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Hello
As I know You should use SAP CRM Leasing functionality for banking
SAP Leasing as Part of SAP CRM 7.0 – SAP Help Portal Page
I have good conf. guide.
Moderation: Please do not offer information via mail.
Message was edited by: Joaquin Fornas

Installed bases and service contracts

Hi,
Is it possible that:
1. There are multiple installed bases from the same customer being covered in a SINGLE service contract document (i,e, referencing mulitple I-base objects) for the same type of service.
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Hello Gurus,
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How to link Sales Order with Service Contract and then with Install Base?

Hi Friends,
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Dear Sid,
Thanks for your promt response.
Let me explain you what I did.
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Reward with points if this helps.
Regards,
Gaurav Gera

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Hi,
Sorry for replying late - as I started using AppsNet recently.
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[email protected]

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Hi Shannon,
no, it's a free update. The procedure goes like this:
1. BACKUP!!!
2. Unplug all peripherals but your original Apple keyboard and mouse
3. Repair permissions before and after an update! (click the link and read it!)
4. Download and apply the Mac OS X Update 10.3.9 (Combo)
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Do NOT use the computer during the update!!!
[ Edited by host. Please see the terms of use 4.2.2, http://discussions.apple.com/help.jspa#terms ]

CRM Installed base

Hi everyone
In Installed base we can create a hierarchy of components. But in a Service Quotation, when we use an Installed base, the sub-components under that component are not seen in the Objects tab of Transaction data.
Can anyone plz offer me any fast help regarding this matter? It's urgent.
Thanks and regards
Debolina

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I don't think there is any way in which you can set it online.
Reward points if it helps.

Installed Base CRM Service

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