Installed BT Desktop help,now PPPOA is crashing be...
I installed bt desktop help yesterday, my hub3 as been connected since the mods reset my snr and took off the banding(so they say,i think its just been raised a little because my speed is now continuessly 12.5meg even after all the disconnects today),i went to bed at 5am this morning,got up at 2pm,looked in hub event log because i noticed my hub timer had been up only a few hours,at 6 am it tried to communicate with motive which is bt desktop help, its full of motive modules and drivers and services, obviously it cant comunicate while the pc is off so it made pppoa go down after 2days, then it tried again at 9am and did the same, and again at 12pm, i suspect if i never turned on my pc that it would of tried again at 3pm, i turned the pc on at 2pm.Before installing bt desktop help(motive) my event log is completley clear of motive acs username addresses, not once as it tried to communicate with this address so it must be down to the desktop help, thing is if i uninstall bt desktop help it seems to mess things up as my pc wont auto sign ip addresses and network gateways(wont pick up the hub) so basiclly bt desktop is here to stay unless i re install the whole os, my advice is dont install it you will be so peed when you cant get a perfectly working pc to function normally after you try an uninstall bt desktop help,i went through everything manually(the registry, all folders etc) and deleted everything to do with desktop help but it made no difference,i still had to run diagnose to get the pc to connect to the hub,i repaired the ip stack, reset the winsock catalouge and still no different,i reinstalled desktop help and it works again,so there you have it, im now stuck with the hhb3 trying to communicate with motive when the pc is off there im not going to be able to maintain a constant connection
The hub3 tried to communicate with motive again while my pc was off, im now back to a high snr and 9meg ip profile which is stuck again, upnp is creating ports which i presume is desktop help,(i hope)i uninstalled desktop help and hard reset the hub but its still creating ports and still communicating with motive acs username, i have a few after the hard reset, some say ( 175.300000) Initializing transaction for event code 6 CONNECTION REQUEST, and,( 162.120000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username,and,( 107.610000) Server URL: http://pbthdmw.bt.motive.com; Connecting as user: Default username. These are my stats now, i used to be 12.53meg with snr of 6.0db
FAQ
<script type="text/javascript">// paintProgressAndMessageOnBar(100,"The test has successfully completed" ); // </script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
8934 Kbps
0 Kbps
21000 Kbps Max Achievable Speed
Download speedachieved during the test was - 8934 Kbps For your connection, the acceptable range of speeds is 4000-21000 Kbps. Additional Information: Your DSL Connection Rate :11320 Kbps(DOWN-STREAM), 1171 Kbps(UP-STREAM) IP Profile for your line is - 9987 Kbps
2. Upstream Test: -provides background information.
Upload Speed
868 Kbps
0 Kbps
1171 Kbps Max Achievable Speed
>Upload speed achieved during the test was - 868 Kbps Additional Information: Upstream Rate IP profile on your line is - 1171 Kbps
We were unable to identify any performance problem with your service at this time. It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly. If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Please visit FAQ section if you are unable To understand the test results.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:16:39
Downstream:
11.06 Mbps
Upstream:
1.144 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
8.9 dB / 6.2 dB
Line attenuation (Down/Up):
29.2 dB / 13.1 dB
Output power (Down/Up):
20.3 dBm / 11.7 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
94 / 121
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
296 / 66
Error Seconds (Local/Remote):
72 / 83
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Peace,
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I don't get an error message when I open Quicktime or iTunes I get the "Windows encountered an error and needs to close" and the option to send or not send an error report. I can open the Quicktime control panel, but when i get the audio tab, it says:
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Desktop Help Installed to C Drive without asking
Prompted by an email, I just installed Broadband Desktop Help.
It just installed itself on my C drive without asking me. My C drive is a small SSD drive. I have no room for this.
It's really pretty worryingly poor that the software did not ask me whiere to install it.
So my questions are:
1) If I uninstall it now, what can I expect to go wrong?
2) How do I install this in on the drive of my choice?
thanks
Davenot a lot will happen, you may need to re-do wireless if you use it. personally,i wouldn't use it,as would many others,as it causes more problems than it solves,ymmv.
as for installing on another drive,doesn't it ask where to install ? ( i don't use it, i'm a linux user ) if not, shame on BT!!
free your computer, use opensource
i'm a linux user & very happy about it -
Unending connectivity problems -- and Desktop Help...
I'm wasting so much time on connectivity problems that it's positively wearying. Prior to the installation of BT Infinity here in April, I had a low quality broadband service because of the length of the line from the exchange: if I could get a download speed of 1.2Mbps and an upload of a quarter of that, I was doing well.
BT advised that thanks to fibre optic, my Internet should run much faster. So we had Infinity installed. I'm registered with Speedtest.net so am able to see my performance record.
The average download speed is now aroun d 6Mbps and the average upload, more than that at 7Mbps. How an upload speed can consistently be faster than a download escapes me.
But I'm not familiar with the ways of Internet connectivity and try as a I might, can't get my head around it.
This desktop computer runs Vista OS. Vista was **bleep** when it came out and is renowned for its botched handling of Internet connections. So I'm not blaming BT for the literally unending connectivity problems that are occurring now, with line drops, speeds slowing to a crawl, and no guarantee that any connection will last. But it would be good to actually use BT software to help fathom out what's going wrong here, and today's typical morning which looks like this:
1) Boot up computer. Automatic connection to hub via Netgear USB wireless adapter. Hub is on ground floor of this 3-storey property but signal strength from hub is excellent, as confirmed by inSSIDer monitoring, currently showing 54 with no other networks anywhere near that figure.
2) Perhaps 5 minutes after connection established, it's then lost. 'Local Only' is displayed. This is, apparently, a known Vista problem. But Microsoft has issued a fix for it. I know this, because it took 100 hours of ploughin g the Net to find out that MS had finally admitted to one more Vista screw-up. I've used the Microsoft router "fix it" before and it didn't work ("failed to process") so uninstalled it and have DL'd it again now and run it. This time it says it has fixed everything.
3) Computer is re-booted to make the fix effective. Computer connects to Internet. Speedtest.net check yet again confirms that upload speed is faster than download speed.
4) Connection dies. So much for Microsoft Fix It.
5) Windows diagnostics reports that it can re-set the IP profile (or something.) I click yes. The re-set goes through. Connectivity is restored. 10 minutes later, connectivity is lost. Just a red X in the tray. No connection of any kind, not even that daft 'Local Connection' only alert.
6) Reboot. Yet again. BT Desktop Help was installed here and ran OK when we were using our Netgear DSG34 router. But since the change to the BT Hub, the BT program has never run at all. So-oo. . . It has been uninstalled. And then re-DL'd and re-installed. And though the installation has been completed, clicking on 'launch' has failed to launch anything. But anyway. An hour ago, in one of the brief periods today when the Internet connection was holding up, I Revo-ed out the earlier install, DL'd BT desktop Help and re-installed it. . . and I'm still at the same stage as always, with a Firefox browser page that's open and completely blank and has been for the past 30 minutes. The URL is:
file:///C:/Program%20Files/BT%20Broadband%20Desktop%20Help/btbb/Start.html
Repeated page re-loading gets nowhere. Malwarebytes PRO is turned OFF to prevent any possibility of blocking and the antivirus is termporaily SUSPENDED. This PC runs on Windows standard firewall but even turning that OFF doesn't get the page to load. Copying the address into Internet Explorer in case there's a Firefox problem merely results in Firefox being opened and the same blank page running there.
7) After all that. . . Connection lost yet again and this time, Windows cannot connect at all. It reports that the "wireless network security key is not correct". I happen to know that it is, because this is maybe the 20th time it has reported this in the past 10 days and every time I have to key in the "correct" key all over again. . . at which point Windows still says it isn't correct and cannot repair.
Turning off the computer completely, unplugging from the wall, holding in the power switch for a full minute to clear the circuits, traipsing up and dowen three flights of stairs to turn off the hub, then wait, then turn the power back onm again. . . Ah, wot fun times I'm having here with my particular versioin of Infinity (as in, an infinity of connectivcity problems.)
Summary: I seem to be being simultaneously hit with one issue after another.
I'm bewildered as to why ever since Infinity was installed here, my upload speed is generally faster than my download speed. I'm not happy with endless Internet connection failures though am thinking that Vista is playing a large part here with its "wrong security key" and unending 'Local Only / Limited Connection' failures. I do miss my Netgear router and the ability to access a fantastic help menu and re-boot directly from the desktop without having to keep going up and down three flights of sdtairs to do so (I haven't been able to find out how toe access the BT Hub remotely.)
Above all though: I'm really tired of repeatedly trying to run freshly downloaded and installed BT Desktop Help software but getting no further than a blank page because the program has stalled.
If anyone has any advice / suggestions, other than to buy a carrier pigeon, that'd be much appreciated.
Thanks.Thanks again to John and gg30340. Here's an update:
1) BT Desktop Help removed completely from this computer. The uninstaller itself mopped up everything, which surprised me. But anyway.
2) Bt Home Hub manager set up and working. Had to input serial number and create new password. All of this sounds fairly easy and would be if one had the device near the desk. But the idiots who built this property shoved the BT master socket inside the garage next to the door. Our two home computers are on the third floor. To ensure the wireless signal strength is OK, the Hub and Infinity module/device/whatever it's called are on a high shelf. It's a major job to even reach the darn things, never mind read the labels seeing as how the BT Infinity engineer was good enough to tidy up the cabling and make a very tight connection to the wall socket.
3) I had hoped to be able to back up the Hub's settings, seeing as the software provides for Advanced Settings / System / Backup. But not on mine (Hub 3.0). All that System allows is choosing which internet clock to define the accurate time. Everything else in System is just a pattern of short lines as if trying to indicate that there's some text there but it's invisible.This is now my second encounter with BT software which, for whatever reason, isn't functioning as it should on this PC.
4) Hub reset to factory fresh, according to BT guide.
5) Reset appears to have achieved nothing apart from requiring the password to be popped in again. After reset, it wasn't even possible to connect to the hub manager. Internet connectivity was eventually established for all of 30 seconds and then, gone.
6) Computer was shut down and then booted anew. Internet connectivity is still. . . dreadful. One minute everything's fine and then, literally,. the next minute a webpage won't load. Even opening the Hub Manager has taken three attempts, i.e., disconnecting from the Internet, re-connecting, failing, and trying twice more until success. Yet all the time these failures are occurring, the tray icon is showing a steady, unwavering green icon for Local and Internet access -- despite the fact, there manifestly isn't any.
7) Speedtest. net tests are actually showing upload and download 'trajectories' going slower and slower and finally halting at some point on the arc, then after a period of up to 30 seconds, suddenly becoming animated again. Speed test results with broadband speed checker UK and Think Broadband's checker are so at variance with one another, and with Speedtest, net, that it seems all three are using different technologies in pursuit of the same thing. Either way, upload speeds continue to be much, much faster than download speeds, a state of affairs I certainly have never encountered before.
8) Speedtest net tests taken in the past 10 minutes, with one test following on from its predecessor, begin at 8.24 down/8.88 up, followed by 5.24 down / 6.40 up, followed by a mind-numbingly lonnnnng 0.62 down / 8.70 up -- in other words, a continuous yo-yoin g of Internet connectivity to the pooint that it actually might as well not even be here (I've had to make five attempts just to get on to this forum. . .)
9) BT Speedtest will necessitate disconnection of everything downstairs and all boxes being lugged up here. This is actually going to require uncoililng tied-off cabling and hanging off a stepladder to do so -- though I surely can't be the only person in Britain who doesn't have a nice, handy BT master socket in their study or lounge. That said though: until we switched to Infinity, we *never* experienced these kinds of horrendous connectivity problems and never had need to unplug the Netgear router downstairs and bring it upstairs to connect directly to tjhe desktop PC so BT's own test could be run.
I'll just have to get to work dismantling stuff tomorrow. However, I have to say that after a factory re-set which has changed nothing at all, I'm beginning to think there's a problem with the BT line itself (hence why I'm happy to follow the advice here, though less than happy at the prospect of the messing about involved.)
Thanks, you two, for your patient help, and also for clarifying the situation re the three signal paths being shown on inSSIDer. At least I know that's usual now! And now, hopefully, when I press 'Post', I won't be faced with an endlessly spinning Firefox circle culminating in what may well be, or seem to be, the 57,938th time today of seeing "Page Not Found". . . -
My printer won't work after using BT Desktop help
I received a message from BT desktop help saying I had connection problems although I wasn't aware of any, so ran through their automatic help screen. I think I may have cllicked on the wrong answer re the wireless connection (possibly clicked 'internal' instead of 'external' but not sure) and I think it has changed my settings. Now I cannot print. I can't remember exactly what I did in the destop help screen. Any ideas how to rectify? My printer is an HP Photosmart plus B210 series and it comes up with a message about the IP address when I try to print.
The first thing I would do is un-install BT Desktop Help from your computer.It is not needed for anything on your computer or to connect to the Internet and can cause problems on some computers. Have a search through the forum to see what I mean.
If you do decide to un-install it and you are still having problems with your printer post back for help. Meantime have you tried restarting your Homehub, computer and printer in that order. -
BT Desktop Help Incompatible with Windows 8.1
After updating my PC from Windows 8 to Windows 8.1 (64-bit) - I found the Windows Desktop Help wouldn't run. I had earlier updated BT Help to it's latest version.
The error I got was:
Minimum specification
We have detected that you are using an operating system not currently supported by BT Desktop Help. The supported operating systems are :
Windows XP SP1 or higher (32-bit)
Windows Vista
Windows 7
Windows 8
This isn't a particularly high priority issue, but it is irritating and as Windows 8.1 has been trailed for quite a while now it does seem a little embarrassing to BT that they couldn't have resolved this in their latest BT Help release.Had the same problem... updated to W 8.1 on the given hour, then just an hour or so later had a info window to update my dth... then got the same incompatibility info window as mentioned above. As already said, 8.1 has been available for developers for some considerable time, just what we have come to expect from BT I guess. The BT vision OS [Oregon?] is absolute **bleep**, we cancelled ours its so bad, continual freezing & certainly less intuitive than the old os. I emailed bt earlier regarding 8.1 & dth this is before i read this posting, i got back a long winded 'fix' [see below, but dont waste your time trying it! as others have said dth is a load of **bleep** & didnt work properly anyways]... what a bunch of a-h's when they know dth doesn't work with 8.1!!! I have a dislike for Murdock & all he stands for but through necessity, can see us going with sky next year... been with BT for a good few years, the past 2 have seen service, both technical & practical plummit at an alarming & continuing rate..
disgusted!!!
Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 14 days.
Thank you for allowing us to be of service to you.
Subject
T - BT Desktop help
Discussion Thread
Response (Sunanda Sao)
22/10/2013 12:46 PM
Dear Mr.......
Thank you for your email dated 22nd October, 2013 and it has been logged under the reference number VOL012-.
As I gather from the email that you are having problem with the Desktop Help. I understand how important it is for our customer to have a BT Broadband connection with all the available services, and apologise for all the inconvenience caused and would definitely help you in this regard.
Due to the complex nature of your issue I felt that it would have been more beneficial to resolve this through an interactive session as some technical faults can be quite complex but as you have requested I am sending an e-mail response to resolve your issue.
Uninstall Bt Broadband Desktop help:-
01. Go to Start --> Control Panel --> Add/Remove Programs.
02. Scroll down to your Broadband Desktop help
03. Click Change --> Remove All.
04. You will be asked to restart your PC. Please restart the PC.
05. Now go to Start --> My Computer --> Program Files. Right click on each of your Broadband Desktop help folder and select Delete.
06. While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Broadband Desktop help folder there.
07. Please restart your PC again.
08. Now Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"
09. Now please type in, the name of your Broadband Desktop help program and delete each folder of your Broadband Desktop help from the search results (Again,right click, choose "Delete").
10. Please restart your PC again
Please click on the provided link below to install BT Desktop Help on you computer:
http://bt.custhelp.com/app/answers/detail/a_id/12941/kw/Desdktop%20help/c/346,402,1159.
If you still face the same issue you can contact us on 0800 111 4567 as well open 24*7
If there’s anything else you’d like to know, please try our help pages online at www.bt.com/help . You can also see the various ways you can contact us if you do need further assistance. Many technical problems can be immediately fixed using our desktop help tool. This FREE tool helps you sort out most common broadband connection and email problems, keeping you connected when you need it most. You can download and start using it now by accessing www.bt.com/help/broadbanddesktophelp.
Thank you for using BT Broadband Technical Helpdesk,
Sunanda Sao
BT Digital Care
This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no: 1800000
[---001:003252:01020---] -
I just updated bt desktop help as it kept popping up to tell me to update it but it seems to have instilled pcCMService.exe which my virus checker is unhappy about. Should this file be installed as part of the desktop help or should I delete it?
Solved!
Go to Solution.I would not install it. It can be used to install a virus onto your system. In this case it may be being used bt BT to install the desktop helper. Having said that I would also not install desktop helper. It is not needed. Your system will run perfectly without it and if you have any problems you can always find help on this site.
-
Installed Mountain Lion, now Mail keeps crashing. Nothing works. HELP!
I installed Mountain Lion and now my Mail application keeps crashing.
I get the message "The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" HELP!I'm Having the same issue. Here is the crash report if it helps.
Process: Mail [2503]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.0 (1485)
Build Info: Mail-1485000000000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [753]
User ID: 501
Date/Time: 2012-08-08 16:42:59.092 -0400
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 4972 sec
Crashes Since Last Report: 350
Per-App Interval Since Last Report: 1452 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: C3500256-F261-4866-A073-5AAA08DD6C10
Crashed Thread: 21
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Warnings:
Thread creation by external task.
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8be0df23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8be13606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8be12dd2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x00007fff8e045774 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x00007fff8e045512 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x00007fff8e0453a3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff91be6fa3 _DPSNextEvent + 685
9 com.apple.AppKit 0x00007fff91be6862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x00007fff91bddc03 -[NSApplication run] + 517
11 com.apple.AppKit 0x00007fff91b82656 NSApplicationMain + 869
12 libdyld.dylib 0x00007fff89e787e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9015cd16 kevent + 10
1 libdispatch.dylib 0x00007fff92b34e26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff92b34a2a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8be0df23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8be13606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8be12dd2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff90d97ace -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff90d303da -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage 0x00007fff900874f7 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation 0x00007fff90d92842 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9015c322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8be52bf6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8be0df23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8be13606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8be12dd2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff90d347d6 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff90d92842 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff9015c0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c47dfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8d70bd66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8d92d43a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8d942a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9015c0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c47dfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8d8900f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8d88ffd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8d942a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 com.apple.QuartzCore 0x00007fff8d5e235b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x00007fff8d666e76 thread_fun + 25
4 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 libsystem_kernel.dylib 0x00007fff90156e2a thread_suspend + 71
3 ??? 0x00000001073ab7af 0 + 4416255919
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 libsystem_kernel.dylib 0x00007fff90156e2a thread_suspend + 71
3 ??? 0x00000001090577af 0 + 4446320559
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 libsystem_kernel.dylib 0x00007fff90156e2a thread_suspend + 71
3 ??? 0x000000010905f7af 0 + 4446353327
Thread 11:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff9015c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c47bf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c47bcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c4661b1 start_wqthread + 13
Thread 19:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff9015c0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c47dfc9 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff8a66d2d4 CVDisplayLink::runIOThread() + 680
3 com.apple.CoreVideo 0x00007fff8a66d013 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff8c479782 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8c4661c1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff9015a686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90159c42 mach_msg + 70
2 libsystem_kernel.dylib 0x00007fff90156e2a thread_suspend + 71
3 ??? 0x00000001066727af 0 + 4402390959
Thread 21 Crashed:
0 ??? 0x0000000107f2f7c5 0 + 4428330949
1 ??? 0x0000deadc01dbeef 0 + 244837833883375
Thread 21 crashed with X86 Thread State (64-bit):
rax: 0x00007fff771264b0 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000108607f1c rsi: 0x0000000000000003 rbp: 0x0000000000000000 rsp: 0x0000000108607ffc
r8: 0x000000000001030f r9: 0x0000000000000000 r10: 0x000000000000002c r11: 0x0000000000000206
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000107f2f7c5 rfl: 0x0000000000010246 cr2: 0x00007fe2ba064c38
Logical CPU: 1
Binary Images:
0x100e77000 - 0x101213ff7 com.apple.mail (6.0 - 1485) <6C62E4AC-EBA9-3E31-B677-B26356423DE1> /Applications/Mail.app/Contents/MacOS/Mail
0x10295a000 - 0x10295cfff pwauxprop.so (387) <02EC8AD8-70F5-3512-8026-B41832050634> /usr/lib/sasl2/pwauxprop.so
0x102961000 - 0x102964fff shadow_auxprop.so (169) <FE9BCBA3-7F30-303B-A815-8FADE514246E> /usr/lib/sasl2/shadow_auxprop.so
0x10296a000 - 0x10296cfff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
0x102970000 - 0x102984fff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
0x102990000 - 0x102999ff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
0x10299e000 - 0x1029a0fff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
0x103299000 - 0x10329cfff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
0x1032a1000 - 0x1032aaff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
0x1032af000 - 0x1032b4fff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
0x1032b9000 - 0x1032bbfff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
0x1032bf000 - 0x1032c4fff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
0x1032c9000 - 0x1032d0fff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
0x1032d9000 - 0x1032dbfff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
0x1032df000 - 0x1032e3fff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
0x1032e8000 - 0x1032ebfff mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so
0x1032f0000 - 0x10331dfff com.apple.DirectoryService.PasswordServerFramework (10.8 - 27) <4D67D74D-9200-3838-87D6-5E1968C81019> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x103333000 - 0x103335fff smb_nt.so (169) <F6798ECD-BBC9-3055-96E9-3A9836E36E7A> /usr/lib/sasl2/smb_nt.so
0x10333b000 - 0x10333efff smb_ntlmv2.so (169) <FB9D0145-0F31-3FA1-A6B4-5F8530CC60CA> /usr/lib/sasl2/smb_ntlmv2.so
0x1045bd000 - 0x1045befff com.apple.AddressBook.LocalSourceBundle (2.0 - 1143) <54176F4B-18DE-3E75-A318-9565CC19D45F> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x1045d0000 - 0x1045d3fff com.apple.DirectoryServicesSource (2.0 - 1143) <62C48641-2464-36DE-87AC-E249F1E93B8A> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10462a000 - 0x104632fff com.apple.SyncedDefaults (1.2 - 43.27) <BE895936-D6C0-3CC0-BDE4-FEDA10B9EABD> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x1058dd000 - 0x1058e0ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x1058f0000 - 0x1058f9fef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x105904000 - 0x105905ff3 +cl_kernels (???) <02307C9D-4E4A-4B8C-9D9B-37ABF25AA782> cl_kernels
0x10590e000 - 0x10590eff3 +cl_kernels (???) <8BE7C133-41D2-4A84-8C98-B1D7C95E235F> cl_kernels
0x105e8f000 - 0x105e8fff1 +cl_kernels (???) <FE4688FF-F6AA-46A4-94D5-7CDDFE6494EE> cl_kernels
0x105e91000 - 0x105f2cff7 unorm8_bgra.dylib (2.1.16) <14128E4A-6050-35C3-A493-3C8AEAF9B14D> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x105f82000 - 0x105f86ff7 com.apple.google.iaplugin (2.0 - 200) <34A39B6C-5FCD-33A4-AF46-FDA5EE2B4BFC> /System/Library/InternetAccounts/Google.iaplugin/Contents/MacOS/Google
0x105f94000 - 0x10602aff7 unorm8_rgba.dylib (2.1.16) <AC3AFE82-7E82-340B-9E7A-9A27C29816DA> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x106060000 - 0x106061ff2 +cl_kernels (???) <71449723-7279-4D98-8B0A-4D6A4643A32C> cl_kernels
0x10665b000 - 0x10665cff3 +cl_kernels (???) <AD4AD224-17E1-432F-B56D-7322E73334D6> cl_kernels
0x106678000 - 0x106678ff1 +cl_kernels (???) <BCF356F3-CBC0-43F5-B1BE-4A2752BC34EC> cl_kernels
0x10667c000 - 0x10667cff9 +cl_kernels (???) <D6DA8374-A47D-48BC-8740-55109F49F0AA> cl_kernels
0x1081f5000 - 0x108207fff com.apple.mail.WebPlugIn (6.0 - 1485) <BD7F0CFC-F8F0-38BE-9F23-EB30C09990A8> /Applications/Mail.app/Contents/PlugIns/MailWebPlugIn.webplugin/Contents/MacOS/ MailWebPlugIn
0x108264000 - 0x108281ff7 com.apple.Mail.Syncer (6.0 - 1485) <76A63422-FD13-3794-A3DE-712A4B6EC35E> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x108290000 - 0x1082a2ff7 com.apple.syncservices.syncservicesui (7.0 - 713) <188BC0FA-C4F7-3F96-BACF-61CDFDDABE9C> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x1082b0000 - 0x1082b0ff7 com.apple.SafariServices.framework (8536 - 8536.25) <CC36FD8D-4FA9-3141-AA51-C02AF7BE7B0F> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
0x1082b4000 - 0x1082bcfff com.apple.AOSNotification (1.7.0 - 636.2) <20E768EB-FB1A-341F-8995-92272FDA8D6D> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x1082c7000 - 0x1082c7fff com.apple.SafariDAVNotifier (1.1.1 - 1) <F2E6ABF4-C7D7-341F-BC27-C9B0E7C4F4EB> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x1082cb000 - 0x1082d5ff7 com.apple.AppleSRP (5.0 - 1) <16B1431A-295A-386B-9159-A396877D6FE3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x10860b000 - 0x108610ff7 libgermantok.dylib (7) <B98522FA-23D1-351E-9F25-5AAF58FD862D> /usr/lib/libgermantok.dylib
0x108ca9000 - 0x108cc9ff7 com.apple.AOSAccounts (1.1.2 - 1.1.86) <41A2C95E-C420-332D-A0D9-995C0DA9E51E> /System/Library/PrivateFrameworks/AOSAccounts.framework/AOSAccounts
0x108dee000 - 0x108e0aff7 com.apple.icloud.iaplugin (1.0.1 - 238) <200AFF71-2176-34D5-8AD2-DD54058F0783> /System/Library/InternetAccounts/iCloud.iaplugin/Contents/MacOS/iCloud
0x108e1e000 - 0x108e76fff com.apple.AOSUI (1.1 - 139) <FFB9400D-68C8-3929-9E93-986A43C2729C> /System/Library/PrivateFrameworks/AOSUI.framework/Versions/A/AOSUI
0x108eaf000 - 0x108edefff com.apple.datadetectors.actions (4.0 - 199.0) <98CB57AE-5066-3291-A236-5395F236C5D7> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/Resources/ Actions.datadetectors/Contents/MacOS/Actions
0x10938e000 - 0x109545fff GLEngine (8.5) <AB9EB15E-11BB-34BF-B89E-02BC01916ABE> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10957c000 - 0x1096bdfff libGLProgrammability.dylib (8.5) <2FFA7003-CB27-3A04-A4DC-8178545CF74B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x1096f1000 - 0x1096ffff7 libGPUSupport.dylib (8.5) <EBBD76FB-1C64-350C-9568-DB4C4C99602D> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x109706000 - 0x109733fff GLRendererFloat (8.5) <5486E8B9-3EF6-3C15-9CCB-28317B3BFA97> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x200000000 - 0x200822fff com.apple.GeForceGLDriver (8.0.51 - 8.0.0) <0052635D-D9E8-33DB-B8B3-61A3169D7AA1> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff60a77000 - 0x7fff60aab93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff86580000 - 0x7fff86582fff libCVMSPluginSupport.dylib (8.5) <437A72B8-1FA6-346C-8949-D63164A062F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff86583000 - 0x7fff8658dfff com.apple.CalendarAgentLink (1.0 - 35) <F196DC3A-8881-33CF-820B-7C79E17A22F5> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x7fff8658e000 - 0x7fff865f6fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff865f7000 - 0x7fff8660bfff libGL.dylib (8.5) <BE75219E-DC86-343A-983C-CA3ECADE659F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8660c000 - 0x7fff86611fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff866ba000 - 0x7fff8704b39f com.apple.CoreGraphics (1.600.0 - 322) <2F5D7032-9A96-36AE-A227-428E95CAE0C5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff87057000 - 0x7fff870b3fff com.apple.QuickLookFramework (4.0 - 555.0) <8B163B8C-001E-3BBB-98ED-8173C68BC84C> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff870b4000 - 0x7fff88066ff7 com.apple.WebCore (8536 - 8536.24) <A890E18B-9224-38B3-ADFB-C84B3BCD2AAC> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff88067000 - 0x7fff88068fff libDiagnosticMessagesClient.dylib (7) <56A70657-E8C2-3804-AB87-77DC100512A4> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff88069000 - 0x7fff882e8fff com.apple.AOSKit (1.05 - 148) <C7246547-252D-3505-BC4C-B26ECE575118> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x7fff8832d000 - 0x7fff8832dfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff8832e000 - 0x7fff88423fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff88424000 - 0x7fff88427fff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff88428000 - 0x7fff88449fff com.apple.Ubiquity (1.2 - 234.2) <AC544B6F-0879-39A3-90A3-8BC8C29CBAD5> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff88496000 - 0x7fff88497fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff88498000 - 0x7fff884dcfff libcups.2.dylib (327) <9B3F3321-D2BC-3195-BF20-4008FC52A390> /usr/lib/libcups.2.dylib
0x7fff884dd000 - 0x7fff884e4fff com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff884e5000 - 0x7fff88680fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff88681000 - 0x7fff88685fff com.apple.SecCodeWrapper (2.0 - 1) <9C89FB5E-A3C1-34B0-85C8-EF5B093A461C> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff88686000 - 0x7fff8868cfff com.apple.DiskArbitration (2.5 - 2.5) <348AC0CC-6BCE-3416-9141-A5C1164EDDFF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8868d000 - 0x7fff886e5ff7 com.apple.ImageCaptureCore (4.0 - 4.0) <43B3255C-7567-3508-B2C9-6D1CFA61DB83> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff886e6000 - 0x7fff886eaff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff886eb000 - 0x7fff8885cff7 com.apple.QTKit (7.7.1 - 2599) <823F862A-4A34-3894-A36C-C6D91B8AF5A8> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8885d000 - 0x7fff8889dfff com.apple.MediaKit (13 - 658) <3614D66C-0712-3049-9C5A-1ED9A94D82C5> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8889e000 - 0x7fff888caff7 libRIP.A.dylib (322) <36880C8B-7FC0-3689-91FF-A0E8F4F57FE4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff888cb000 - 0x7fff88ae9fff com.apple.CoreData (106 - 407.5) <45EF39FE-7FD6-366E-BB5C-3E86E0B7DA3C> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff88aea000 - 0x7fff88c5dff7 com.apple.CFNetwork (596.0.1 - 596.0.1) <82109BE9-19E2-399B-BACD-23D53814B873> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff88c5e000 - 0x7fff893a0fff libclh.dylib (4.0.3 - 4.0.3) <09E80B31-5192-39A3-8F6E-5B928027BFBA> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x7fff893a1000 - 0x7fff893c0ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
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0x7fff8d525000 - 0x7fff8d6d3fff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8d6d4000 - 0x7fff8d6e8fff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <21086D96-F997-38D3-BB59-8600CCC3A36F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8d6e9000 - 0x7fff8d704ff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <FF8AB34C-5C19-3C05-AE02-85AA39812686> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8d705000 - 0x7fff8d99eff7 com.apple.JavaScriptCore (8536 - 8536.24) <3A80677B-3381-3281-8033-0F96F7D8D01A> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d99f000 - 0x7fff8d9b5ff7 com.apple.iChat.InstantMessage (7.0 - 3037) <C9C1D009-5346-3FDC-9743-B4C2A303F421> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff8d9b6000 - 0x7fff8d9f8fff com.apple.RemoteViewServices (2.0 - 80.3) <E0224421-A421-3DB6-99AF-B249684FD13A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8d9f9000 - 0x7fff8da53fff com.apple.print.framework.PrintCore (8.0 - 387) <3CA8A004-8F93-3936-9F9E-7030BD474D2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8da54000 - 0x7fff8da74fff libPng.dylib (843) <8F83F355-CA33-3D15-8178-54A135BA23BA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8da75000 - 0x7fff8da85fff com.apple.FileSync.framework (8.0 - 606) <570A8365-80AA-394C-A245-599327A65516> /System/Library/PrivateFrameworks/FileSync.framework/Versions/A/FileSync
0x7fff8da86000 - 0x7fff8dac3fe7 libGLImage.dylib (8.5) <9583CF74-F84A-33C7-B06A-3A72F090E544> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8dae1000 - 0x7fff8db00fff com.apple.ChunkingLibrary (2.0 - 132) <F5051C19-6C4E-3E65-9BEC-B0A4BA82457A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8db04000 - 0x7fff8db05fff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff8db06000 - 0x7fff8db3efff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x7fff8db3f000 - 0x7fff8db47ff7 com.apple.marco (8.0 - 900) <F8E2BFA5-098F-323A-8221-166CB3A235A9> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff8db48000 - 0x7fff8db53ff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8db8a000 - 0x7fff8dbe1ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8dc24000 - 0x7fff8de6aff7 com.apple.MessageFramework (6.0 - 1485) <79FA27A2-D01A-3D35-AE3A-7F8F41034728> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x7fff8deae000 - 0x7fff8debcff7 com.apple.Librarian (1.1 - 1) <B0248F96-6BC9-3F63-8557-65DF1606039C> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8df43000 - 0x7fff8df46ff7 com.apple.LoginUICore (2.0 - 2.0) <965559B0-1F0E-3767-A16B-F91AABFA5275> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff8df47000 - 0x7fff8df7bfff com.apple.securityinterface (6.0 - 55024.3) <1AF13976-72BB-351F-A263-09284BA25C88> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8df7c000 - 0x7fff8df8aff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff8df8b000 - 0x7fff8dfe5fff com.apple.Suggestions (2.0 - 102.1) <05D8D892-9A31-301A-BD24-D8A89B2AC905> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x7fff8dfe6000 - 0x7fff8e315ff7 com.apple.HIToolbox (2.0 - 624) <49C4A53E-9239-3B9A-95DC-8C7B398E491D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8e316000 - 0x7fff8e31efff liblaunch.dylib (442.21) <224CB010-6CF8-3FC2-885C-6F80330321EB> /usr/lib/system/liblaunch.dylib
0x7fff8e31f000 - 0x7fff8e323fff com.apple.FindMyMac (2.0 - 2.0) <86CA21D6-5CA8-3670-B3A2-FDFBB979B68E> /System/Library/PrivateFrameworks/FindMyMac.framework/Versions/A/FindMyMac
0x7fff8ebd9000 - 0x7fff8ec46ff7 com.apple.framework.IOKit (2.0 - 755.9.7) <9B7C5E7A-3F7A-3E70-8179-4384992B84E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8ec8b000 - 0x7fff8ec92fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8ec93000 - 0x7fff8efaaff7 com.apple.CoreServices.CarbonCore (1037 - 1037) <5127E2AB-AE98-3393-AEF6-CA8C1090F921> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8efab000 - 0x7fff8f008fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8f009000 - 0x7fff8f18ffff libBLAS.dylib (1073.3) <6B71AB8C-3D9A-33C2-9EAF-2A0BA504D493> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8f190000 - 0x7fff8f19eff7 libkxld.dylib (2050.7.9) <8194156D-8B7D-3881-AF62-BCBE3306EE49> /usr/lib/system/libkxld.dylib
0x7fff8f1b8000 - 0x7fff8f292fff com.apple.backup.framework (1.4 - 1.4) <00964E68-4A36-3F9F-B0A5-B782575C64DE> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8f293000 - 0x7fff8f2d6ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8f2d7000 - 0x7fff8f2f3fff com.apple.openscripting (1.3.5 - 148) <ACDE22A1-6170-3289-AF26-E501E6326BD7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8f2f4000 - 0x7fff8f710fff FaceCoreLight (2.0.1) <BEDAFBE8-CC12-343D-85D5-29B694DC97F6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8f711000 - 0x7fff8f76dfff com.apple.corelocation (1.0 - 1239.35) <0E3482AE-CF12-3CE2-A15E-0BF3D5F956CB> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8f76e000 - 0x7fff8f841ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <49FD2D2F-4F2C-39B6-877B-6E3172577D18> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8f842000 - 0x7fff8f84eff7 com.apple.CrashReporterSupport (10.8 - 411) <FA7EA7CD-103D-30B1-BF2F-862E68A6B5B7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8f84f000 - 0x7fff8f88bfff com.apple.GeoServices (1.0 - 1) <F55A4DD8-FA21-3842-8450-1D707D24E69B> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8f8d2000 - 0x7fff8f929ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8f92a000 - 0x7fff8f93dff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8f93e000 - 0x7fff8f955fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8f956000 - 0x7fff8f95dfff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff8f95e000 - 0x7fff8f95efff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8f95f000 - 0x7fff8fd57ff7 com.apple.MediaToolbox (1.0 - 926.37) <347504AF-1028-3829-B51B-80E2F22BA600> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8fd86000 - 0x7fff8fe88fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8fe89000 - 0x7fff8fef2fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8fef3000 - 0x7fff9000ba27 libobjc.A.dylib (532) <9FA80CDA-97F4-3801-8879-0C1B976BC5CA> /usr/lib/libobjc.A.dylib
0x7fff9000c000 - 0x7fff9002dff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff9004a000 - 0x7fff90083ff7 com.apple.framework.internetaccounts (2.0 - 200) <F4C8194D-D9CF-3D48-A9C0-CE572CDBD070> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts -
I have photoshop cs5 installed on desktop...got new Canon rebel T5i camera...cannot open RAW images...updated and installed plug-in...still not working...help please.
In any event, that camera was first supported by ACR version 7.4 which needs at least CS6 to run. Naturally, all later versions support it too.
Your choice is either to upgrade your Photoshop, or to look for, download, install, launch and run the free, stand-alone Adobe DNG Converter 8.6 on each folder containing your raw Canon files to convert them first to raw DNGs that you can open in CS5.
In no case does an Adobe application belong "on your desktop". The default install location should always be respected and left alone. -
Help - I just installed Mountain Lion and now my MacBook Pro crashes all the time
Hi everyone. I've recently installed Mountain Lion on my MacBook Pro and now it randomly crashes. I tried finding the pattern (maybe when I open a specific app, or go through a series of steps) but nothing, it just happens, and it feels random.
Here's the latest panic report I got:
Sat Aug 3 22:55:47 2013
panic(cpu 1 caller 0xffffff7f8e3eaf1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80fdb61000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80fc7d2ef0 : 0xffffff800c21d626
0xffffff80fc7d2f60 : 0xffffff7f8e3eaf1a
0xffffff80fc7d3030 : 0xffffff7f8c95ff1e
0xffffff80fc7d30f0 : 0xffffff7f8ca3412d
0xffffff80fc7d3130 : 0xffffff7f8ca3418e
0xffffff80fc7d31a0 : 0xffffff7f8ccfaed0
0xffffff80fc7d32d0 : 0xffffff7f8ca5ca75
0xffffff80fc7d32f0 : 0xffffff7f8c966d50
0xffffff80fc7d33a0 : 0xffffff7f8c9647d0
0xffffff80fc7d35a0 : 0xffffff7f8c96610a
0xffffff80fc7d3670 : 0xffffff7f8d9318be
0xffffff80fc7d3730 : 0xffffff7f8d95cfa8
0xffffff80fc7d37b0 : 0xffffff7f8d9443e0
0xffffff80fc7d3810 : 0xffffff7f8d944cc1
0xffffff80fc7d3860 : 0xffffff7f8d945173
0xffffff80fc7d38d0 : 0xffffff7f8d9459d3
0xffffff80fc7d3910 : 0xffffff7f8d910e2f
0xffffff80fc7d3a90 : 0xffffff7f8d941f0f
0xffffff80fc7d3b50 : 0xffffff7f8d90f8c8
0xffffff80fc7d3ba0 : 0xffffff800c666e69
0xffffff80fc7d3bc0 : 0xffffff800c668410
0xffffff80fc7d3c20 : 0xffffff800c665e2f
0xffffff80fc7d3d70 : 0xffffff800c298c01
0xffffff80fc7d3e80 : 0xffffff800c220b3d
0xffffff80fc7d3eb0 : 0xffffff800c210448
0xffffff80fc7d3f00 : 0xffffff800c21961b
0xffffff80fc7d3f70 : 0xffffff800c2a6536
0xffffff80fc7d3fb0 : 0xffffff800c2ce9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8e3dd000->0xffffff7f8e3effff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8e3d8000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8e3c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c7e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000->0xffffff7f8cba3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8cbaf000->0xffffff7f8ce83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d8fd0 00->0xffffff7f8d9cafff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7
By the way here are my specs:
OS X 10.8.4
2.66 Ghz Intel Core i7
8 GB 1067 MHz DDR3
Anything anyone?
Thanks!Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.
Good luck,
Clinton -
i had earlier installed adobe dreamweaver cs3 on windows 7 my system got crashed, we have changed the hardware installed win 8.1 now dreamweaver is giving activation error exceeded activation limit please help
Hello,
what concerns your wish about an uinstaller, so you should use
https://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html >>> AND note this "Read before you download a CS3 product". And esp, "You need your CS3 serial number to complete the installation" but this shouldn't be a problem for you, because you had an official version and so you can use all these informations like https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Hans-Günter -
Hello to everyone out there: o)
I have itunes 11 .. installed 1 day before, now my playlists do not agree in the presentation!
itues keeps crashing! "Solution is sought.
Receive message when you found solution. Itunes connect"??
There do not appear in itunes all devices
Windows 7
sorry for my english!Hey, I have had my intunes soley shut down my computer numerous times, for the past month or so. I realize now it is only within my itunes, but it may not only be itunes. My desktop and a lot of cashed info have been cleared now, as a result of a ton of restarts by completely shutting the power most likely.
I have been too lazy to back up my music because it messes stuff up, and goes so slow it crashes. it will probably work better if I dont even touch itunes and just transfer small parts of my library at a time, not all 120+ gb!
I think a my computer is
a fried
b my files are terribly corrupted
c or my itunes is compromised
either way, i will back up my music, but what do you think the chances are my music is the culprate, and by backing it up I will have the same problem in the future?
i've been thinking re-installing itunes would be best
let me know....thanks -
Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!
Some people have reported reinstalling the Apple 2014-001 Java update has helped.
See thread 7 here Illustrator CC 2014 crashes on startup after Yosemite 10.10 upgrade today. -
BT Desktop Help will not install on 64-bit Windows...
I had BT Infinity installed yesterday. I cannot get BT Desktop Help to install properly on my system; Windows 7 64-bit. It seems to install but when it runs I get a message that the software is out of date, but it will not download a newer version. I have installed the latest version from the web.
Here is the message:
BT Desktop Help Install
We have detected that the latest version of BT Desktop Help is not currently installed on your computer, to install it now follow the steps below :
Step 1
Click here to download and install the BT Desktop Help
Clicking on the download link does nothing.
Software has installed and runs on my other system which is Windows 7 32-bit. The only difference I can see is that the one with the problem is 64-bit.
Solved!
Go to Solution.if you are trying to install the BT cd then to recommendation of the forum is not to bother as it can cause problems with wifi connection. you can select specific parts if there is something you especially want
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Why aren't songs i purchased appearing on itunes?
Awhile ago, I bought the songs 21 Guns and Know Your Enemy off of the album 21st Century Breakdown on iTunes. When I searched these, I bought the first copies on the list. These were off of 21st Century Breakdown (Deluxe Version). Later, I purch