Installed CC 2014, now I can't uninstall the earlier versions. Duplicates of every app but InDesign. Help?
So I installed the CC 2014 apps, and didn't want the older versions. When I went to uninstall I got errors for everything but InDesign, so now I have duplicates I don't want and can't get rid of. Tried the cleaner tool, no dice.
Anyone else having this issue? Have any tips?
I spent an hour and a half fixing an InDesign update issue a couple nights ago with Adobe phone support, so I'm loathe to call again. But will if there isn't an available solution online.
Sgravesdesign if you have used the CC Cleaner Tool then please try the Microsoft Fixit Utility at Fix problems that programs cannot be installed or uninstalled to remove the additional entries.
Once done please try reinstalling. If you face additional installation issues can you please check your installation logs for error messages. You can find details on how to check your installation logs for errors at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors to this discussion.
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