Installed CS3 but says Illustrator has already been downloaded-THANKS for your help
I just downloaded CS3 from ProDesignTools & installed it onto my new Mac with the original serial number from when I made the purchase. When starting the installation process where you can choose which CS3 programs to install, Illustrator is grayed out with a message to the side saying, "already instsalled." Before downloading the entire CS3 I did try to just download Illustrator since that is the program I am needing more immediately. Obviously my serial number did not work because it corresponds to the entire CS3 Suite & not just Illustrator. I thought I had deleted it (the old Illustrator file) off my computer but I don't know why it still tells me that I've already installed it.
I really need Illustrator and would very much appreciate any help since CS3 is no longer supported by Adobe. THANK YOU!!
Your best bet might be to uninstall it all and clean up afterwards using the tool linked below. Then retry installing CS3.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html
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