Installed CS6 and now can't uninstall CS5

Just as the title says. CS5 is no longer listed in Programs and Features. I searched all the CS5 folders for a file named uninstall and found nothing. Any idea on how to get CS5 of this computer?

I did but CS5 is still taking up tons of space on the SSD. Can I just delete all the CS5 folders?
The cleaner tool didn't remove a single file from this SSD that I can tell.

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I installed cs6. now can i deinstall cs5?

I installed CS6 (not trial version). Can I deinstall CS5? I'm afraid I will lose my credentials, or also might remove some shared files. What about Camera Raw? I'm afraid ACR might be deinstalled. Speaking of ACR, I see no way of determining which version of ACR is running. When I'm in Bridge CS6 and open ACR, how do i know it's the new version?

I deinstalled CS5 and only had one slight problem. PSD files then default on opening to QuickTime viewer. A dialogue may come up when you attempt to open a PSD file from Bridge after the deinstall of CS5 that some default has changed for QuickTime and do you want to restore default or something like that. No other info, so I responded yes and perhaps should have said no. The PSD files then open in QuickTime! Easy to fix. Go into Windows Explorer, right-mouse on a PSD file and set default to PS6.
Also, I deinstall programs through a wonderful deinstall program as Windows deinstall is very bad about leaving garbage behind. This deinstaller always first checks if the application to be deinstalled has it's own deinstaller and if it does, uses it, so it used the Adobe deinstaller. When done with a deinstall, it offers to clean up the mess often left by deinstallersregistry, and files and shortcuts and other garbage. In the case of CS5 it thankfully gave me a warning that CS5 and CS6 were installed in the same directory and to be careful of cleaning up any further. This deinstaller then shows all the items left behind and there was a TON of itemscomplicated names--far too much stuff. I thought it best to leave them alone. PS6 and Bridge work fine after the deinstall and leaving all those other things alone, but my whole point is that I have 30+ years of IT experience and think Adobe is playing a very dangerous game by installing new versions of their software in the same folder as the older version. It's not the right thing to do from an architectural perspective, nor a safe thing to do, and could cause customers real headaches Let this warning go out to anyone deinstalling previous version. By the way, I use Revo uninstaller, which, by the way, also creates a restore point BEFORE doing any deinstall so a customer could completely in-do a deinstall if problems.
Sent from my iPhone4

I installed CS6 and now Lightroom doesn't show CS5 as an Edit option

I installed CS6 and now Lightroom doesn't show CS5 as an Edit option. CS5 is still installed on my computer. How can I add it to Lightroom Edit options?
Mac 10.6.8

You can add CS5 as an "Additional External Editor" on the External Editing Tab of the Preferences panel. See this screenshot, I have Photoshop CS5 as my prime editor, and have added CS3 as an additional external editor:
Then when you use "Edit In...." you'll see both options available..

I've just installed Maverick and now can't open iPhoto. I have 9.2.1 currently installed. Am terrified I'm going to lose photos as they weren't all backed up. What do I do? Please help...

I've just installed Maverick and now can't open iphoto. I have 9.2.1 currently installed. Please help - am terrified I've lost my photos as they weren't all backed up.

Pogs78,
first things first — buy an external drive to use as a Time Machine backup destination and make a back up. That way, you won’t lose anything which is currently on your MacBook Pro.

HT5304 Hi Guys, I'm running snow leopard 10.6.3 recently had update which left me with a DMSL launch problem. Rei installed software and now can't connect to Internet with cable or wifi ! can see network and router,. Help

Hi Guys, I'm running snow leopard 10.6.3 recently had update which left me with a DMSL launch problem. Re installed software and now can't connect to Internet with cable or wifi ! can see network and router. Have tried many things and now pulling my hair out !

recently had update
Care to share which update?
Have tried many things
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.

Having a problem with Add-ons I did not install and now can't uninstall.

Lately I have experienced problems with re-directing and other issues with Mozilla. I looked in my add-ons list and there are several things there that i did not add manually. (I have been having much trouble with ITunes and noticed a plug in in mozilla and want to know if it is necessary.) Is there a way to keep this from happening? I have been using mozilla for years and liked it when I could do a basic install without any add-ons that I did not request. Here is a list of the things that are troubling me - I am sure a few may be necessary. I would appreciate any help anyone can give me with this?
PLUG-INS-
Java Deployment Toolkit 6.0.200.2 NPRuntime Script Plug-in Library for Java(TM) Deploy
Java (TM) Platform SE 6 U20 6.0.200.2 Next Generation Java Plug-in 1.6..0_20 for Mozilla Browsers
Mozilla Default Plug In
(THESE LAST THREE ALL CAME UP AS UNIDENTIFIED PLUG-IN ON MOZILLA PLUG IN CHECK SITE)
Itunes Application Detector 1.0.1.1
Itunes Detector Plug-In
Wacom Dynamic Link Library 1.1.0.3
Wacom Dynamic Link Library
Windows Presentation Foundation 3.5.30729.1
Windows presentation foundation (WPF) plug-in for Mozilla Browsers
EXTENSIONS_ Java Console 6.0.23
Java Console 6.0.20
(Just curious with these two Java consoles - which by the way I am unable to uninstall - the uninstall button is grayed out. and I can only disable.)
Really frustrated with this, I have already uninstalled Firefox and re-installed it - losing all my bookmarks and these add-ons were there after the re-install. PLEASE HELP!

For camera problem try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
I do not understand what you mean about your update problem

Installing CS6 and what to do with CS5.5?

I'm a new user to Creative Suite. Just installed CS5.5 Standard a couple of weeks ago on my Windows7 (64-bit) laptop. Have been using the product and apps since then with no problems.
I qualified for the upgrade to CS6, and will be downloading that shortly, and had some questions about how to handle that to ensure it all goes smoothly.
Will this install a completely separate program (or rather, suite of programs), or just "build on" and/or "upgrade" the existing CS5.5? Meaning, after I run the CS6 installer, will there be only one CS on my system, and it will be the new version 6? Or will I have two running independently, BOTH CS5.5 and CS6?
If it does result in two versions:
Do I use my same serial number to register?
Should I completely uninstall CS5.5? Both to save hard drive space, and make the new version (6) run properly? Should I "de-register" version CS5.5? (and should I do that AFTER installing CS6? Or before?)
Are there pros/cons to "keeping" both installed (if that's what happens)?
What about the settings I've configured in my existing CS5.5 (custom dictionary, menus, etc.). Will those transfer to the upgraded CS6? Do I need to import them, or will that happen automatically?
Any insight to these issues would be appreciated. And if there's a FAQ on dealing with this (I looked but didn't find one), please point me in the right direction. Thank you.

Answers in order of your questions:
The programs are sepoarate. Your CS5.5 wil lremain functional and avialable.
-does not apply-
You have separate serials for both versions and the CS5.5 one qualifies as the upgrading one
Keep it around. Forums are ful lof bug reports. CS6 doesn't care for CS5.5, so nothing is gained. if you must unisntall, do so before installing CS6.
Pros: You work with a tested, halfway safe version, when you keep CS5.5 around. Also as long as plug-ins e.g. for Photoshop aren't updated yet, peopel wil lrequire to work with older versions for compatibilty.
Settings do not transfer. You need to configure them fresh and make use of the import/ export features e.g. for brushes, layer style and so on in Photoshop. Same for other programs.
Mylenium

Installed Lion and now can't see or print shipping labels from ebay anymore

I am a ebay seller and I print several shipping labels every day from the ebay website, everything was ok until I installed Lion OS, now I buy the label but I can't see it nor print it. I spent 2 hours with apple and ebay on the phone and they couldn't solve the problem, I tried firefox and same problem. Please help!!!

You cannot revert back to iCloud after enabling iCloud Drive on your MacBook Air. If you want to be able to access your documents on all your Macs you'll have to upgrade the others to Yosemite and enable iCloud Drive on them too.

Install rapidweaver and now can't open it because my apple user id password is not recognized

I installed rapid weaver and now when I go to open the application, I get a message stating this product was purchased using App Store on another computer. To install "Rapidweaver" on this computer, sign in using the Apple ID and password used to purchase it. When I enter my password I get a message stating: Your password is not recognized.

Hi 25091996,
Thanks for visiting Apple Support Communities.
If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Best Regards,
Jeremy

URGENT - I give a trainee soon - Impossible to update CS6 and now impossible to lauch CS5.5

Hello,
Big problem with updates. I spent many hours to try maninupulations with other adobe forums, but nobody understand or find a solution. Here after links of forum conversations + Impossible to launch CS5.5 (since today)
Re: Impossible to install updates
Re: Impossible to install updates - CS6 - Windows 7
Resume of the problem and manipulations :
I can't install updates for adobe design and webpremium CS6. Actual version : CS6 (8.0.1.406)
I tried this :
1/ Through the Help menu
2/ Manual updaters at :
Adobe - Digital Publishing Suite : For Windows
Adobe - DPS Desktop Tools : For Windows
Adobe - InDesign : For Windows
=> No problem to install updates on CS5.5, but not on CS6
3/ In safe mode
What's happened when trying : I get any error message. The Adobe Application Manager window is empty and when I try to update with the software a window opens with the following message "recherche de mises à jour..." or "checking for updates..." but nothing... I wait and wait...
Thank you for your help,

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

Mountain Lion install failed and now can't access HD

Currently on a Early 2011 high-end Macbook Pro running Snow Leopard.
I downloaded and then went to install Mountain Lion, everything was fine and it began to restart for the install after the initial loading thing. However, when it came to install it gave me an error that roughly said the drive is damaged and can't be repaired, telling me to click restart and try installing again. I did this, (taking slightly longer and the colour of the background became more yellow at one point) but instead of the logon pane it went to OSX Utilities.
On Disk Utility, it said Macintosh HD was unmounted. Below that, under 'disk1' Mac OS X Install ESD appears and then below that under 'disk2' Mac OS X Base System is shown. I tried to mount the HD but it didn't work, and when I tried to repair the disk it said it couldn't be repaired and that I should back up my files. I do think my files are still present, I was able to access them on the Burn pane through the finder window. I then tried to reboot using the Macintosh HD startup disk but that then said it didn't have enough information to do so.
This person's problem (https://discussions.apple.com/thread/3192437) seemed almost identical to mine, however I have files I need and cannot afford to lose them. What do you suggest I do to retrieve my files? That is what I am solely concerned for right now. I backed up the most important files earlier, but I really do not want to lose everything.

Whatever you do, DO NOT REFORMAT THE DRIVE. You can just get a small <500Gb EXTERNAL bus powered drive, dismantle it and follow the instructions above. If you already have one then that's even better.
The drive I'm showing here is the drive that used to be inside of my computer. It took apart an old 320Gb seagate drive. The connections on these drives are all universally interchangeable. They just add some circuits and a USB (or other) interface. I would just get the cheapest drive that you can get that is for laptops and looks simple to take apart. (This is almost exactly the drive that I did this too http://www.amazon.com/Seagate-FreeAgent-Portable-External-ST903203FAA2E1-RK/dp/B 001FWIE0K/ref=sr_1_56?ie=UTF8&qid=1343340447&sr=8-56&keywords=seagate+external+h ard+drive)
The "old internal" drive should still be able to allow you to install ML on the "new" drive as long as you tell it to. It sounds complicated, but it's really not once you get in there and start doing it. It was actually quite easy.

Have installed maverick and now can't open any new pdf files from internet. I can open old ones

I have just installed Maverick. When I use Safari and try and open a Pdf file from a webpage I get a black screen and tells me to download Adobe. I have reinstalled adobe reader but still don't get anywhere. I can open any pdf files I have previously stored or have in downloads or in documents. Any one any ideas what i need to do?

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Installed Io6 and now can't open my phone

I just update to Io6 and don't understand what to put in for Network.....would that be Verizon? Now I'm afraid I did the wrong thing after reading comments about losing contacts, but I can't get into it....

Upgrading to a new version of iOS has nothing to do with it asking for information.
The device should not be asking for network information. Are you certain it is not simply trying to connect to Wi-Fi?
What specifically does it say?

Installed Mavericks and now can't access iPhoto

Hello,
I recently updated my imac to the new mavericks system. Once the download was complete I noticed that iphoto had a white circle over it, indicating that it is not compatible with this system and an update is needed. I then went to the app store which has the relevat updates for both iphoto and imovie. However, when I use my apple ID it does not accept it due to these programmes being on the system as a bought the mac, so im guessing these apps are registered with the factory setting apple id. Is there anyway I can get thhis update so I can retrieve all my photos?
Help much appreciated.
James

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

Deleted Internet Explorer after installing Firefox and now can't connect to internet.

Windows7 Network Adaptor - error code Ox80070426 -troubleshooter won't start. Windows security center won't start.
Do I need Internet Explorer as well as Firefox?
I'm posting this message from a windows XP PC as netbook won't connect to the outside world.

Carolyn!
I first thought that with the little info I gave no one would even try to answer, therefor my astonishment when I tried to do what u said and internet worked!
Thank you very very very much for you quick answer. I opened my macbook did what u said and in 2 minutes the problem was solved ( I spent the whole afternoon looking for forums where I could find an answer )
Thank you! Very much you saved me much time!
Have a good day!
Chris

Installed CS6 and now can't uninstall CS5

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