Installed DW CS4 now can't save or open in illustrator 10 ?
I installed Dreamweaver CS4 over the weekend and today I need to do some illustrator (10) work and the program crashes on file>open and on file>save. I can load a file into dreamweaver by clicking the file name in explorer and I can do a 'save as', but I cannot directly open or save.
I am pretty sure this is a dll problem, something got overwritten when I installed Dreamweaver. Can anyone shed some light on this ?
The only thing I could find that closely resembled your issue was the following: http://forums.adobe.com/thread/321431 but it is the reverse of your situation, it has the CS4 version crashing in SP2. Technically speaking Adobe "recommends" SP3 of Windows XP even though SP2 is listed. I do not know if updating would possibly cause Illustrator to stop working though.
What I would recommend at this point is to contact Adobe technical support and raise this as an installation issue that the installation is not working properly and see how they handle it. They will need access to your installation log ( KB Article explaining how to get it: http://kb2.adobe.com/cps/404/kb404083.html ). Then with a trouble ticket online you can upload the log via FTP (instructions given to you during process) and then Adobe can help you out.
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