Installed fonts do not work in FF, but in other browsers

I'm using Arch Linux, and the system is completely up to date. Whenever I visit a website that uses a helvectica font stack it displays in sans-serif instead of helvectica. In the picture I have Firefox on the left and google chrome on the right. Firefox is using sans-serif and chrome is using Helvetica. I just noted that Thunderbird doesn't seem to be using the same fonts as it does in Windows.

''cor-el [[#answer-717393|said]]''
<blockquote>
You can right-click on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer).
You can check what font is used for selected text in the Font tab in the right pane of the Inspector.
*https://developer.mozilla.org/Tools/Page_Inspector
Do you see those Helvetica fonts as a choice?
*Edit > Preferences > Content : Fonts & Colors > Advanced
You can do a font test to check what fonts are detected.
*http://browserspy.dk/fonts-flash.php?detail=1
You can try different default fonts and temporarily disable website fonts to test the selected default font.
*Edit > Preferences > Content : Fonts & Colors > Advanced
*[ ] "Allow pages to choose their own fonts, instead of my selections above"
</blockquote>
I'm using a addon to see what fonts are requested to be used, and which is actually used. In a helvetica stack (helvetica nue, helvetica, sans-serif) it defaults to sans-serif.
I see helvetica as a choice, yes.
I visisted that site, and I see helvetica fonts, but not just standard "helvetica". I'll look for a helvetica TTF, as I think I have helvetica in another format.

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