Installed HP Printer in Chinese by mistake

I installed the software for my new HP D2660 printer.  When the CD ran, it was running in Chinese.  The language I'm using on my PC is English.  Not sure why it launched in Chinese, but I ran the install anyway as I was able to figure out what buttons to push, etc.  How can I get the language on the software changed to English so that I can actually read it and use it?  I'm guessing the answer is that I have to uninstall everything and start over and try to figure out how to get it to see the English language that I need it to run in.  Any other suggestions?

Hi , Welcome to the HP Forums! I noticed that your HP Officejet 8500 is not recognizing your Mac OS X 10.10 computer. I am happy to help!  Please try the steps within this guide, 'Printer Offline' or 'Printer Not Responding' Message (OS X), and let me know what happens! Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

Similar Messages

  • I cant print out Chinese Characters

    My ibook won't print out Chinese characters at my local 711 here in Taipei? (A Chinese speaking city, needless to say). Its not an issue of Traditional versus Simplified characters and the files are downloaded language transcripts from a learning site I belong to.
    And there is no problem printing out Japanese Kanji which are simply Chinese characters adopted into Japanese.
    Any suggestions on what is wrong here. The learning site doesn't seem to have any idea beyond saving it as a pdf file and trying again. This hasn't worked.

    Tom.
    Yes, the printer is in a 711. Totally generic - Kyocera, every 711 has the same. I connect via usb cable and yes, the documents do display correctly on screen. The application being used is Apples own, I believe, but I have tried Adobe - with no luck.
    Thanks for the Chinese-Mac mailing list.
    The following two suggestions are from the technical help forum of my language learning site:
    1.In your printer options, do you have anything that says "print truetypes as bitmaps" or something like that? That should solve it.
    2. You are talking about printing the pdf's right? If this is the case it is simply a matter of your printshop not having the necessary fontfiles installed. A possible work around is to select all the text in the PDF. Copy+Paste this into word using a widely distributed unicode font like Arial. Then try to print these .doc files at your printshop. If you copy+past the stuff, it will give you a possibility to leave out the traditional or simplified (whatever) you don't need + possibly some titles and logo's and thereby reducing the overall number of pages. Which is a good thing if you are charged by the page.

  • Since I installed a printer software Satellite L300 has stopped working

    Hello there!
    I'm new here so not really sure if I'm posting in the right place. Mods, please feel free to move to the relevant section, thank you.
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    ==========
    -so i click launch startup repair (reccomended)
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    ========
    5 years ago Report Abuse
    Additional Details
    so i just click 'next'
    ========
    then i have 5 options:
    -startup repair
    -system restore
    -windows complete pc restore
    -windows memory diagnostic tool
    -command prompt
    ==========
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    ============
    but on the system resotre it tells me to type something like: rstrui.exe /OFFLINE:C:\Windows
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    =========
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    If the problem is installed software, start notebook in safe mode and try to start system restore from there.
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  • Windows 7 x64 can't read/install any printer drivers from Windows Server 2003 x64 (AMD64 folder and HP Deskjet 855c)

    I read the thread Widows 7 printer
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    attempted to install the driver, I got the same message stating:
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    During several installation attempts I had the printer connected to or disconnected from my laptop. It didn't make any difference. I must add that for this purpose I had to use different cable than the original one designated only for the
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    Cable” (http://www.amazon.com/gp/product/B003A8I75E). I'm not sure, if it will work until I can install the printer.
    Besides, nobody talked about this issue yet. I was also playing with the port choices in "Add printer" step; changing from default LPT1 to USB001 with the same negative results.
    I don't know what I'm doing wrong. I was very hopeful after reading positive "case closed" notes there.
    Can anyone help me here, maybe by making the necessary files available for download? I'm willing to pay for such assistance or make a donation, if necessary. Seriously. Judging by the large number of views of the original
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    Andrew*
    P.S. I was advised to come for help here from
    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-x64-cant-readinstall-any-printer-drivers/4e7d06e1-33a5-4597-be70-4fdc087a63a7?msgId=9a045994-0d31-4d40-b17d-dba372393ee4

    I have my HP 855c/driver working on Win 7 Ultimate x64. I used the 'printui /s' procedure and 4 files described above with some minor changes.
    I pulled WindowsServer2003.WindowsXP-KB914961-SP2-x64-ENU.exe down from the Microsoft website. Running the file causes the exe to unpack into a temp folder at the root drive. A 'Setup Error' message box is displayed once the file is run. I left this
    message box up until I copied ntprint.inf, ntprint.cat, and sp2.cab from the temp folder.
    I copied driver.cab from a Windows XP Pro disc. I also needed amd64\stdnames.gpd which was already in my Windows 7 c:\windows\system32\spool\drivers\x64\3 folder.  
    I created a folder with the 5 files (ntprint.inf, ntprint.cat, sp2.cab, driver.cab, and amd64\stdnames.gpd). This is my 'Have Disc' folder. 
    I followed the 'printui /s' instructions, first changing the permissions mentioned above and then installing the driver. Next I followed the instructions to add a printer from Control Panel 'Devices and Printers' - 'Add Printer', choosing to 'use an existing
    driver' when installing the HP 855c.
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    ; List of supported printers, manufacturers
    [Version]
    Signature="$Windows NT$"
    Provider=%MS%
    ; LayoutFile=layout.inf
    ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
    Class=Printer
    DriverVer=10/01/2002,5.2.3790.4533
    [ClassInstall32.NT]
    AddReg=printer_class_addreg
    [printer_class_addreg]
    HKR,,,,%PrinterClassName%
    HKR,,Icon,,"-4"
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    HKR,,EnumPropPages32,,"printui.dll,PrinterPropPageProvider"
     Good luck

  • How do I install a printer?

    yes I know it sounds like an idiotic question; please bear with me. I have a relatively modern (<1 year old) business colour laserjet (Kyocera Mita Ecosys FS-C5025N) which is connected to my home network via wired ethernet. My MBP is also connected to my network via wired ethernet. My problem is that having once installed my printer (and had it working) I had to turn the printer off to clear a job and now my MBP won't communicate with it.
    When I turned it off and on again, the DHCP on my network gave my printer a new address (192.168.1.5 instead of 192.168.1.19). So I'm guessing that OS X has 'lost' it in some way. My solution was to go into System Preferences, Print and Fax, and delete the printer, with the expectation of being able to reinstall it. however, the problem is that when I click '+' in Print and Fax to add a printer, my K-M printer is nowhere to be found (when I installed it the first time, OS X found the printer automatically and I just selected it).
    So how can I find/install this printer again? When I click the + in Print & Fax now I am presented with 4 options, default, Fax, IP and Windows. If I select IP and put in 192.168.1.5 under 'Address' (using all other default options, protocol = Line printer Daemon LPD, etc) it finds the printer. However, once installed, when I check the printer out, I see a yellow 'attention triangle' with the message 'this printer was not installed properly'.
    I thought that I would try downloading the driver from the Kyocera Mita site. I've done this and installed the printer this way ... it all ran correctly but when I go back into Print & Fax - no printer is to be found? Is there a secret directory somewhere into which I must go and delete something rogue that's gumming up my system?
    Any ideas, you gurus out there? Solved Stars await! Please.

    Thanks Pahu, much appreciate the input. I'm working through this now and have the following: Apologies for War & Peace - I just wanted to be precise...
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    Looking at the manual, I see that the printer is PCL6 and Postscript3 compatible with auto emulation sensing. So I've set up the first test to be as an IP printer, LPD, inputting the address 192.168.1.5 in the Address field, and using the generic PCL driver as you suggest. When I click Add, I don't see any options but I guess that's because of the generic driver. The printer now appears in my Print & Fax box, but when I double click it I see a new box which says that the printer software was installed incorrectly, please re-install. Despite this, I can print to it (I tested from within Word). But I have no advanced options.
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    There is a PDF which I've found to install this file. It says
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    Subject: 10.6 PPD File Patch Installation Instructions
    On KMAconnect Download and run the OSX 10.4 & 10.5 Installer. (DONE)
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    Double click the file called Kyocera OS X 10.6 solution. A Terminal window will open. (NO IT DOESN'T, I GET THE ERROR MESSAGE ABOVE)
    Key in the password for the (Root) Administrator when prompted for the changes to take affect. (CAN'T DO THIS DUE TO ERROR MESSAGE ABOVE...)
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    You can now add a Kyocera Printer in the normal manner.
    Any thoughts on how I can run this file?
    I don't know if it matters but the PDF says the file in the Permissions Fix is called Kyocera OS X 10.6 solution but it's actually called Kyocera OS X 10.6 solution.command ...?

  • Not able to install my printer on my Asus Laptop. I have the Hp OfficeJet 6400.

    not able to install my printer on my Asus Laptop. I have the Hp OfficeJet 6480 and an Asus X550C running Windows 8.1. After downloading the software on HP's site nothing happens after it downloads and does the extract process. The installer just dissapears. If I try to uninstall it, I get a message saying that it's running and cannot ininstall. I've tried the Print and scan doctor as well as the Installation wizard. Also disabled firewalls .... nothing works
    This question was solved.
    View Solution.

    It turned out to be a corrupted .dat file in the windows directory. Removed it and problem solved!
    dw

  • I am trying to install Kodak printer ESP C310 but it says a firewall is blocking the installation. Can you help?

    I am trying to install Kodak printer ESP C310 but it says a firewall is blocking the installation. Can you help?I am using windows XP. I have searched port 5353 and this is enabling Bonjour.

    You could check this article, but it is about Firefox itself not having access.
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  • Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer

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  • When I plug in my IPOD Nano into a USB port, the computer recognizes it as a printer.  It then attempts to install the printer software, which is already installed.  The only way to fix it is to unplug the printer.  Any thoughts?

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    Turn the printer off.

  • I have a macbook pro and aphotosmartD110 wireless printer.  I was told that if I install the printer software on my computer, it will no longer print wirelessly.  Is that true and how do I scan wirelessly without loading in the software?

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  • I lost my installati​on cd for hp deskjet 2510 what can i do to install my printer without the cd

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    This question was solved.
    View Solution.

    Simple... search the web and HP web site and you find your answer.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?cc=us&dlc=en&lc=en&product=5157446
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
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  • HP LaserJet Professional P 1102w. Do I have to install the printer(wificonfig. eatch time?

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    [Edited for Personal Information]

    Try here...
    Replacing your wireless router
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    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • I am having problem with trying to install the printer with wireless connection​.i have windows 7

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    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Problem with Printer Utility Setup when installing Epson printer

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