Installed invisible shield, now fingerprint scanner won't work!!

Has anyone else experienced this problem? the guy at the apple store installed it for me, and later on, my fingerprint scanner stopped working with both unlocking my phone, and trying to add new fingerprints. i've tried both soft and hard resets but nothing seems to be working. help!!!

Does the shield cover the scanner? Since you're at the Apple store, did you even consider speaking with the person who assisted you?

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Hope it works..
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Installed invisible shield, now fingerprint scanner won't work!!

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