Installed iTunes 7.6 and can't open iTunes
Hi,
I recently installed iTunes 7.6 and at first it gave me the error message -2096. I restored my computer and tried to open iTunes and got the message saying "QuickTime unavailable. QuickTime was not found. QuickTime is require to run iTunes. Please reinstall iTunes." This happened to me when I downloaded iTunes 7.5 as well and it deleted all the songs off of my iPod for nearly a week. I'm getting very fed up with this and I was wondering if anyone else had had the same problem and could help to resolve this?
Thanks.
OK, I fixed it:
Find iTunes on My Computer (i think it's the C Drive but mine is on an external hard drive so I'm really not sure)
Right click on the actual file of iTunes.exe and find the compatability tab (not QuickTime, iTunes, because i know i did QuickTime before)
Unclick the box that says that you want it to run in Compatability mode.
It should work after that.
Hope that helped.
Katherine
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<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
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<time year="2009" month="11" day="20" hour="22" minute="57" second="2"/>
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<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x01a29f27">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x01a29f27" symbolname="UIF::MenuUtils::RenameMenuItemCommand"/>
</thread>
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</crash>
<reproSteps>
</reproSteps>
</crashreport>Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway -
Upgrade to 7.7 on Windows XP and can't open iTunes
I have uninstalled and reinstalled three times after upgrading to 7.7 so that I could activate my new iPhone. When I try to launch iTunes...nothing happens. I see that the exe is listed in task manager and if I delete it and try to run it again I get the following message.
The application or DLL C:\Windows\system32\cryptdlg.dll is not a valid Windows image. Please check this against your Windows installation.
HELP! I was on the phone with tech support for two hours without any resolution.The application or DLL C:\Windows\system32\cryptdlg.dll is not a valid Windows image. Please check this against your Windows installation.
Okay. Literally, it's saying that one of the dlls associated with Cryptographic Services on the PC (cryptdlg.dll) is acting up in some way. And if some of those dlls are misregistered, damaged or missing, then you can get an error-message-free iTunes launch failure (even though the iTunes.exe process appears in your Task Manager).
So, first I think we should try checking to see if it's a registration problem with the dlls. With that in mind, try running through *Method 4* from the following Microsoft document:
(MS) You cannot install some updates or programs
*If any of the dlls fail to deregister or reregister,* let us know which ones they are, and what any error messages say when the deregistration or reregistration fails.
*If all the dlls deregister and reregister,* try restarting the PC and launching iTunes again. Does it launch this time? -
I updated to Mavericks and can't open iTunes
I keep getting a report that says "iTunes quit unexpectedly while using the PubSub plugin". Anyone know what could be going on here?
I had the same issue, only I got a blank box popup with an ok button. Click the ok and it shuts down what little of iTunes may have been open.
Downloading and re-installing iTunes did the trick for me.
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