Installed itunes on my new computer but none of my purchases are there?

My computer died & I bought a new windows 8 laptop.  I loaded itunes but nothing I've purchased shows up in the library.  Their are songs under music but they are not mine.  Where did I go wrong & can anyone help me?

See this migrate iTunes library post.
tt2

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  • I have another computer that a virus may have taken over and I cannot log into it anymore.  I just downloaded Itunes on a new computer but most of my songs are not on there.  Is there a way to still access or find those songs?  Remotely or another way?  I

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    Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
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    For a backup strategy see this User Tip.
    tt2

  • I deactived all of my computers.  i have downloaded itunes on my new computer.  None of my library is there.

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    I have a new computer and downloaded itunes and authorized it but now I have no songs in my library. What else do I need to do to get the songs to transfer?
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    You need to move the files manually, or transfer them via an iPod or similar Apple device, or follow these instructions.
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  • HT5654 Install iTunes on a new computer

    I have installed iTunes on a new computer but my Music, Books, Apps and Purchased items do not appear.  How do I transfer them to the new computer?

    Click here and pick the option which best fits your situation.
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    I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

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    Issues installing iTunes for Windows
    These in particular: 
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    The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
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    Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig: 
    Using Msconfig to troubleshoot conflicts in Windows XP
    Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
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    Thank you for using Apple Support Communities.
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  • I just tried to install Itunes on my new computer & lost everything!  HELP!

    HELP!!! I just tried to install Itunes on my new computer...i had it already on another one, that i know longer have...everything went fine and then the last thign it said that i already had this account set up non another computer and i thought it asked if i wanted to transfer everything to this new one, so i clicked yes...well apparently it didnt quite ask me that because it deleted everythihng...so it looks like i have never downloaded any songs in my Itunes and on my Ipod...did i lose it all or can it be retreived? im so freaking out!! Help please!
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    Ipod Mini   Windows XP   Lap Top

    Hello Miz C,
    As I said in answer to your other post, pressing "Yes" when iTunes brings up the dialogue window asking whether you want to replace the songs on your iPod with the songs in iTunes does exactly what it says. If you linked to an empty iTunes or one with only a few or completely different songs it will have erased your original iPod song list. Unless you have the original PC to connect back to the songs you had are gone. You could check out what data recovery programs are on offer but I have no experience of any to fully recommend.

  • When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened.  Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

    When I try to install iTunes onto my new computer, it says "This installation package could not be opened.  Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package."  I can save iTunes onto my computer, but when I click run, this is the message that appears.  How do I get this thing installed?

    Hello annesmith1954,
    Thank you for using Apple Support Communities. 
    You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC. 
    "Could not open key" message when installing iTunes or Apple components for Windows
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    I just got a new PC, thank goodness.  All my music is on an external drive (F).  i installed Itunes on my new computer.  Now want to get itunes to recognize all the music on my external drive.  Don't want to put music on new computer, but keep on external drive.  Can anyone help me - thanks

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  • Can't add itunes library to my ipod etc since installing itunes on my new computer. HELP!

    I have just installed itunes on my new PC and am trying to add some songs onto an ipod.  The songs were purchases from the Itunes store.  I go through the process of drag and drop onto the device (its the same with my ipad and iphone) but it won't work.  Since installing itunes on my new computer I have bought an album off itunes and it downloaded with no problems - but any of my old purchases won't transfer over.  Not sure what I am doing wrong.  I haven't as yet transferred over my music libray from my old PC (songs that I burnt )  so not sure if it would be the same.  I would have thought that songs that have been purchased in itunes should easily transfer.  Help please?

    Move the files for your new purchases out to the desktop.
    Migrate your library properly from your old computer as given below.
    Move the files stored on the desktop into the Automatically Add to iTunes folder.
    Migrate iTunes Library
    These are two possible approaches that will normally work to move an existing library to a new computer.
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    Backup the library with this User Tip.
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    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
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    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • Do I have to install itunes on my new computer before I can transfer my library?

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    No you do not have to uninstall iTunes on the PC in order to unsync with the Mac. And where you got that information about having iTunes content on two products only is beyond me. You can associate your Apple ID and iTunes content with up to 10 devices but no more than 5 devices can be computers.
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    There are many articles that will guide you through copying the iTunes library to the Mac and you can look through a bunch of them here.
    https://www.google.com/search?q=copy%20itunes%20library%20to%20new%20mac
    If you need to download past purchase ....
    http://support.apple.com/kb/HT2519
    And this is a very informative user tip that will tell you how to move all of your iPad contents into the Mac if you cannot copy and transfer the iTunes library.
    https://discussions.apple.com/docs/DOC-3141

  • I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

    I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

  • I am trying to sync my iphone with itunes on a new computer, but  over 3 quarters of my music is missing.

    I am trying to sync my iphone with itunes on a new computer, but over 3 quarters of my music is missing. It seems that only the songs downloaded on itunes in the last 6 - 9 months have transferred. How can I get the rest of it to sync?

    You have posted to the iTunes Match forum, which your question does not appear to be related to. You will probably get better help by posting in the Using iPhone forum.

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