Installed latest Apple software updates, now my mail accounts will not open. No settings, addresses, passwords, etc. were changed. Help!
This morning I downloaded the latest Apple software updates. After the computer restarted, I cannot send/receive emails through Mail. I can, however, send emails through the Yahoo webpage. Nothing (user names, email address, password, etc.) was changed after the download/installation. I can get on the internet and my iPad works just fine, just not Mail.
That toolbar/ct plugin seems to cause problems for all who install it!
Just in case you missed some of the files:
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is your the root library on your Hard Disk.
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Process: Skype [418]
Path: /Applications/Skype.app/Contents/MacOS/Skype
Identifier: com.skype.skype
Version: 6.15 (6.15.60.330)
Code Type: X86 (Native)
Parent Process: launchd [163]
Responsible: Skype [418]
User ID: 501
Date/Time: 2014-05-10 12:42:35.314 -0400
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 1264965B-B33B-77BB-8607-DE1E1B33C739
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffc
VM Regions Near 0xbf7ffffc:
__LINKEDIT 00000000a8506000-00000000a864d000 [ 1308K] r--/r-- SM=COW /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
--> Stack 00000000bc000000-00000000bf800000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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504 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
505 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
506 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
507 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
508 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
509 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
510 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
511 libobjc.A.dylib 0x93f6f16a connect_class(objc_class*) + 82
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x082f9703 ebx: 0x00002800 ecx: 0xa106f9e8 edx: 0x00000003
edi: 0x082f9700 esi: 0x082f9700 ebp: 0xbf800058 esp: 0xbf7ffff0
ss: 0x00000023 efl: 0x00010287 eip: 0x9a3dd631 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xbf7ffffc
Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x1000 - 0xa07fff +com.skype.skype (6.15 - 6.15.60.330) <D1FFDA7C-6115-30E4-9FC1-63956F7B4B1E> /Applications/Skype.app/Contents/MacOS/Skype
0x8fe14000 - 0x8fe46417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x900f4000 - 0x90206ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x90231000 - 0x902cdfff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x90354000 - 0x90358ffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90412000 - 0x905befff com.apple.QuartzCore (1.8 - 332.3) <00167BF7-E3C4-3AA7-8DA0-466BD4175350> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x905bf000 - 0x905c3ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x905c4000 - 0x905c4fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9060c000 - 0x9061aff3 com.apple.opengl (9.6.0 - 9.6.0) <63941A8D-AACC-3C71-BE8C-4DAA913A1439> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9061b000 - 0x90670ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x906a2000 - 0x906d0ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x9089c000 - 0x90911ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/Any updates? I have the same issue!
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I have installed latest itunes software on my pc but it is not opening
i have installed latest itunes software on my pc but it is not opening
HELPwhere are my audiobooks wrote:
I have now opened an itunes account on my PC.
What is meant by this? Was iTunes simply installed and then signed in with the existing Apple ID or was a new Apple ID created?
If the former, simply transfer purchases from the device by selecting File > Transfer Purchases with the device connected. Or re-download them from iTunes as described in the article from which the question was posted.
If a new Apple ID was created, sign out of it and stop using it. Sign in with the same Apple ID that the content was purchased with. -
firefox will not open on windows 7 32 bit after installation. Microsft troubleshooting message incompatible application
''locking as a duplicate of https://support.mozilla.org/en-US/questions/1009843''Please try a clean Flash plugin install: [http://helpx.adobe.com/flash-player/kb/clean-install-flash-player.html] this error was seen last in version 11.8. Please also make sure that your video drivers are up to date: [https://forums.adobe.com/thread/945765] and [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
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I have tried over and over to update flash player , I have changed password I can log into account but not to update flash player
Hello everyone,
Please see What userid & password do I need to install Flash Player? This is the OS requesting the password, not Flash Player.
Maria -
I have installed a Apple Time Machine now my Windows laptop will not connect to the internet
I recently installed an Airport Time Capsule without any problems and my iphone, ipad and Macbook Air can all connect to the internet without issues, but my son's Windows desktop suddenly won't connect to the internet.
It basically joins the network and shows that it has internet access but when you go to any webpage it says, "unable to connect to the internet"
I rang the BT helpline as i have installed the Mcafee anti-virus, which was free, thinking that there might be a confliction? After a few checks i was asked to disconnect the Time Capsule and re-connect the BT router. As soon as i did that i got internet access on my sons machine.
BT suggested i speak to Apple as there is obviously something i need to do to the desktop to enable it to work with the Time Capsule, and it is beyond their capability.
Any help would be greatly appreciated.
Thanks in advance, PeteYes I don't see problems there.
I presume the 10.0.2.29 on the Mac is just a typo.
There is a good chance windows is just being stupid, which is not surprising.
Reboot the whole system.
Restart in correct order.. modem.. TC.. 2min gap between them, and then PC.
Test with just the PC running.
See if you can open a web page.. no luck
In the command window again, ping the various IP addresses.
So ping 10.0.1.1 first.
Then ping 8.8.8.8
If those pings work, then try and ping a website. eg www.google.com
Does that work or not?
If ping works and the web pages won't open that is one of those hard ones.
Make sure under network in the PC it is located at home.. not work or public. Windows has this nasty habit of flipping itself autonomously between these settings.. take off the firewall if it is still a problem.
And finally go into the TCP/IP settings and change the DNS to 8.8.8.8 -
Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
HT1277 my mail account will not recognize my gmail password
I had to change my gmail password when my account was hacked--now my mail account does not recognize the new gmail password so I can't access my gmail account through 'mail'
Hello,
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
You may have multiple entries.
Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter -
my hotmail account will not open. keeps asking for password but will not accept the password when i enter it. its the correct passwrd?
Hello Duncan,
Thank you for the details of the issue you are experiencing with Mail on your Mac. I recommend the following steps for the issue you described:
If you entered the correct password in the password dialog in Mail, but continue to be asked for your password, try these solutions.
Open Keychain Access, then locate and delete the mail account password item.
Open Disk Utility, select the volume (for your hard disk or disks) in the list, click First Aid, then Verify Disk. After you’ve verified (and repaired, if necessary) the disk, try sending yourself a message.
Mail (Mavericks): If Mail keeps asking for your password
http://support.apple.com/kb/PH14935
I recommend continuing with the following article if the issue persists:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Mail Application will not open after 10.6.8 update
So, I'm currently trying to update my parent's computer and in the process of updating their Mail application it has become unusable. My computer at home (not my parents computer) ran into the same problem before I updated to Lion and deleting the preferences for Mail solved it. Plus, I have read previous posts about this similar problem and a typical troubleshooting solution was to delete the Mail preferences.
After all of my software updates (Mac OS X Snow Leopard 10.6.8) and deleting the preferences for Mail, I still receive the same error message when trying to open the application. "Mail can't be used on this version of mac OS X. Try opening the version of Mail located in the Applications foler on your computer." My applications folder has not been adjusted, edited or even touched from it's original state in the dock/home folder.
I contacted AppleCare support and they advised me to reformat my computer. I think that's a little... unneccesary?? It's just Mail that isn't working. The rest of the applications (e.g. Safari, Address Book, iPhoto, etc.) open just fine.
Anyway, do you have any advice or insight to my problem here?
Much appreciated! Thanks!After a second call to AppleCare, they had advised me differently than before. Once they found out that my personal computer has Mac OS X Lion installed from the App Store, they suggested I simply upgrade my parents computer to Lion.
So, I used my download from the App Store and upgraded. It went smoothly, but Mail still will not open properly. And instead of the original error message, it comes up with this:
"Check with your developer to make sure Mail can work with your version of Mac OS X. You may need to reinstall the application. Check if there are any updates available for the application."
How can I re-install just Mail? A startup disk is not accessible for me right now. Can I download the latest version of Mail and install it from the Apple.com website? -
PDF e-mail attachment will not open after FF update
FF 31 and/or 32
Outlook or GroupWise fat client
PDF attachments
After FF updated PDF's were re-associated with FF not the installed PDF program. Used Windows to re associate PDF's to PDF program. No problem, all PDF's open in PDF program UNLESS the PDF is an attachment in an e-mail.
Open e-mail fat client (doesn't matter the client) try and open the PDF and user gets message stating there is no program associated with attachment. Yet, all PDF's still open with correct PDF program as long as they are not in the e-mail. Now here's the really weird part.....
If there are two or more PDF's attachments in the same e-mail the first one will not open but the second, thirds, etc attached PDF's will open with the correct PDF program.
The only temporary solution I have found is to uninstall FF, re-install it and for a 1/2 day the issue goes away. I have not figured out the trigger that resets the issue.
FF is my go-to browser, but since v 31 this has been happening and if it keeps up, I'm switching to Chrome.
Come on Tech Support, help us out with this issue.Sorry you're having this problem. I think it was previously reported only by Windows XP users.
When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
# Open Adobe Reader / Acrobat
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that resolve the issue for you? -
I recently bought an Epson Artisan 837 printer. I installed the driver and now Photoshop from CS3 will not open. It closes every time it gets to the point where it is loading the Twain portion. Does anyone know how to fix this so my printer and Photoshop will work together? Thanks for any help I can get!
You're welcome.
But, no, don't look to Epson for fixes to their driver in newer versions, and Adobe has deprecated the TWAIN plug-in. Hoping for a solution there is futile. That has not happened and it's never going to happen. The consensus is that it's pretty foolish to tie up Photoshop to scan. Honestly.
Any improvement in the behavior of newer versions of the Epson drivers in that regard would be pure coincidence.
You need to understand that you never, ever scan "within" Photoshop, as Photoshop has no scanning capabilities whatsoever. When you use the Import > Twain plug-in all you are doing is blocking Photoshop while you call up the stand-alone Epson scanning software. If you think about it, its most inefficient.
VueScan has a pretty powerful scanning plug-in that can be called from the Impost menu—if you insist. VueScan is not free, but it's a pretty good value, IMO.
As for the Epson CD printing software, I have no clue. Sorry. -
HT4993 After updating to iOS 6.1.3 my mail apps will not open. Help!
My mail apps will not open the update. I have tried deleting my mail accounts and reinstalling, but still no luck.
Close out of the mail app, double tap the home button and completely close out of it.
Try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up. -
I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating system. I do not have a back up of all my applications, my garageband music and other things. I also do not have time capsule set up on this machine, but I do have a 2 TB time capsule.
Is there anyway to back up this corrupted drive so I can restore my applications later?There's an old saying. If you don't have a backup disc, then there must be nothing important to backup. That's just lesson #1. Lesson #2 is to never interrupt a software update. Not a good thing.
OK, I'm sure you know this. It just upsets me to read your story, knowing you have a lot of important stuff on your hard drive, and didn't use time machine.
You're pretty much in a bad place. My only hope for you is to boot to your Installation Disc, then using disk utility see if you can save the internal hard drive (by fixing what can be fixed). You might be able to see your user folder and some of your apps. I wouldn't even consider copying the library, because who knows what's been corrupted in there.
Good luck. -
after installing updated firefox,my speed dial will not open when I close the current tab which it did before I upgraded. How do I fix this problem? Thank You, Mike Chidester
is it up to date
Speed Dial :: Add-ons for Firefox
"Works with:
Mobile 0.7 - 1.0.*
SeaMonkey 2.0 - 2.5a1
Firefox 2.0 - 8.0a1"
https://addons.mozilla.org/firefox/addon/speed-dial/#detail-relnotes
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